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it_user353850 - PeerSpot reviewer
System specialist UNIX/SAN with 1,001-5,000 employees
Vendor
We do not use it for our customers, just to manage our internal CRM proposals. It helps us manage our entire CRM.

What is most valuable?

  • Speed
  • Performance
  • Low latency

How has it helped my organization?

We do not use it now for our customers, but just to manage our criticla internal CRM proposals. It helps us manage our entire CRM. We had problems with latency in the regular NetApp storage devices (many concurent access attemps for small data) and AFF has improved it.

What needs improvement?

The price needs to come down. Also, it has a learning curve and I needed to learn a lot to do the installation.

What was my experience with deployment of the solution?

We had no problems with deployment.

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NetApp AFF
January 2025
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What do I think about the stability of the solution?

From what I know, no problem at all with stability.

What do I think about the scalability of the solution?

We have not scaled it yet, but we are thinking about it.

How are customer service and support?

Customer Service:

Customer service is perfect every time.

Technical Support:

Technical support helps us every time.

Which solution did I use previously and why did I switch?

We used IBM before, after the contract finished we tested NetApp, and from what I know it filled the hole. It’s excellent. It has flash pool disks on a cluster, and we switched as we got it for a good price. We have a dual strategy with Inter Telecom and normally we get good prices for NetApp products.

How was the initial setup?

I set it up the first time myself. I needed to learn it and read the user guide for it, but it’s easy for technical people.

Which other solutions did I evaluate?

We tested many products, but no other flash ones.

What other advice do I have?

I would advise you to make sure that you need flash as it is very specific and regular FAS may work for you. However, if you need flash, this is a good product to get.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332643 - PeerSpot reviewer
Enterprise Data Storage Engineer III at University of Kentucky
Vendor
If I need sub-millisecond 300,000 IOPS, Flash FAS will provide that for us. And although initial setup seems very complicated, it becomes intuitive afterwards.

Valuable Features

Hands down, the most valuable feature is the speed of flash.

Improvements to My Organization

With anything that’s flash, it comes down to speed. If I need sub-millisecond 300,000 IOPS, for example, Flash FAS will provide that for us.

Room for Improvement

I've not been using it long enough to know.

Deployment Issues

None.

Stability Issues

We’re just starting out, so hard to say. So far, so good.

Scalability Issues

So far, it looks like it's going to be incredibly scalable as I just install additional nodes as needed.

Customer Service and Technical Support

It's fantastic. NetApp is awesome.

Initial Setup

Once you’ve done one, it seems very intuitive. However, the first time seems very complicated.

Other Advice

Buy as much as you can afford.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Infrastructure and Services Presales Consultant at I.D. GRUP S.A.
Real User
We primarily use it as shared storage for virtualized environments.

What is our primary use case?

Shared storage for virtualized environments.

How has it helped my organization?

Reducing data fingerprint (deduplication) and speeding up access to data.

What is most valuable?

  • Deduplication
  • SnapManager
  • Autosupport.

What needs improvement?

Synchronous replication and active-active environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522096 - PeerSpot reviewer
Storage Administrator at LDS church
Vendor
They keep the same operating system for all of their products. We're surprised at the low utilization and high performance.

How has it helped my organization?

First of all, we have very low latency. We just moved a good piece of our stuff over from spinning disk onto All Flash FAS. We didn't have performance problems before, but now we are screaming. Things are really fast with really low utilization now. We're surprised at the low utilization and high performance.

What is most valuable?

I like that they keep the same operating system as they do for all of their stuff, so you learn all their platforms. It's easy to learn and user friendly.

What needs improvement?

They haven't added all the features in that they have from everything else because they're still kind of new to the all flash game. They haven't added all the features in that you can get on a spinning disk system. It's getting there, but it's taking time.

What do I think about the stability of the solution?

We have not had any problems with stability.

What do I think about the scalability of the solution?

The scalability meets our needs.

How is customer service and technical support?

We have a support account manager through NetApp and he helps us out anytime we get stuck on something. We let him know about it and he jumps in and takes care of tickets or problems.

How was the initial setup?

We used their professional services. They came in an installed it for us and it went really well; flawless. They just went in and took care of it all. Then we just put our configurations in and away we went. I thought it went pretty slick.

Which other solutions did I evaluate?

Currently, we are comparing NetApp Flash with HPE for one of our customers for one of our applications. We are comparing those. I'm not involved with that, so I don't know really how that's going, but I know that that process is under way.

What other advice do I have?

I've been really happy with NetApp All Flash FAS, and I'd hope that others find the same success. I've been really happy with them.

Before we started working with it, we moved input data and resources over. We virtualized the environment over to all flash and it went smooth. We didn't have any problems with it. There wasn't anything crazy we had to do for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Hi, I'm a NetApp trainer and I'm just wondering about your comment:

"They haven't added all the features in that they have from everything else because they're still kind of new to the all flash game. They haven't added all the features in that you can get on a spinning disk system. It's getting there, but it's taking time."

What exactly are you missing? From my perspective, the AFF systems actually have capabilities switched on by default, that are not available/default on spinning disk systems, e.g. inline dedupe/compression. The one thing that wasn't available on AFF/Flash was SnapLock, but that changed with ONTAP 9.1 (NetApp didn't expect people to put archives on flash, so it wasn't certified before 9.1. I personally had some students asking for it, because of the 15.5TB SSDs and they were happy to hear it's supported now.)

I'm not aware of anything else and would be interested in hearing what you are missing...

Sebastian

it_user527400 - PeerSpot reviewer
Infrastructure Engineer at a real estate/law firm with 1,001-5,000 employees
Real User
Performance is it's most valuable feature.

What is most valuable?

The most valuable feature of the product is its performance; we haven't really put it to the test yet, but just overall performance and taking our existing workload and smashing it really.

How has it helped my organization?

It has improved our organization with efficiencies for our developers and similar items; some of the work and the way they do it. It's actually improved their speeds quite significantly.

What needs improvement?

With the interface in System Manager, sometimes you have to go back into your aggregates from your SVM to see how your storage is going. It would be nice if you could see trends, so you don't have to keep tagging back and forth.

It would be nice to be able to see the aggregate status/capacity from the SVM view. I realize that it is logically located as a cluster-managed component, but to be able to quickly view the usage of the aggregate, from a capacity point of view when provisioning new volumes, saves having to browse back into the cluster view.

For how long have I used the solution?

I’ve been using it for about nine months. But, as I’ve mentioned, we haven't migrated all that workload yet, so we haven't put it to the full test.

What do I think about the stability of the solution?

So far, so good; we haven't had any issue with stability.

What do I think about the scalability of the solution?

NetApp’s very scalable.

How are customer service and technical support?

Technical support has been indifferent at times. Probably about a year ago, I found the transition to the Indian tech support a bit difficult, at first, to deal with, in terms of quality, but that's improved. I've had a few dealings with them recently. I found them definitely a bit better now.

Which solution did I use previously and why did I switch?

I was instrumental in saying, we need to go to the 8000 platform, full stop, because we'd been on the 3000s for quite some time. Over time, they kept growing, and the performance kept decreasing.

I used to work in the partner space. I'd see an environment with the 6000 series and we just threw everything at it; they didn't take a beat. So, I knew that by the time we were looking at upgrading to the 8000 series. I basically said, we need to forget about this smaller series and treat ourselves like a proper enterprise and go to the 8000s and get the right performance we need.

How was the initial setup?

We actually had a partner assist us in setting it up, but it seemed pretty easy. It's a lot different with a cluster and IPs; you have to think about things differently. Other than that, it seemed pretty easy.

Which other solutions did I evaluate?

We did not really consider anyone other than NetApp. We've always had a good relationship with NetApp and we’re quite happy with how we can manage it.

The most important criteria for me when selecting a vendor to work with can be anything from cost to how they treat their customers. Some vendors can be quite arrogant. NetApp's always had a good setup. For me, I prefer to have the ability to call on our SEs when we've got issues and so forth. That's always been good. At the end of the day, at my job level, I wouldn't be making final choices for vendor selection any way.

What other advice do I have?

Make sure you don't jump into something that you'll regret later on. I think a lot of people are jumping into other smaller vendors at the moment and I think they're going to get burnt one day. Really look deeper into the solution and the products.

I haven't really given it a full go yet, but so far so good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Managing Consultant with 51-200 employees
Vendor
It's a single data management architecture that allows data to move between on-premise datacenters, cloud service providers, and hyperscale cloud providers.

The Register wrote a damning piece about NetApp a few days ago. I felt it was irresponsible because this is akin to kicking a man when he’s down. It is easy to do that. The writer is clearly missing the forest for the trees. He was targeting NetApp’s Clustered Data ONTAP (cDOT) and missing the entire philosophy of NetApp’s mission and vision in Data Fabric.

I have always been a strong believer that you must treat Data like water. Just like what Jeff Goldblum famously quoted in Jurassic Park, “Life finds a way“, data as it moves through its lifecycle, will find its way into the cloud and back.

And every storage vendor today has a cloud story to tell. It is exciting to listen to everyone sharing their cloud story. Cloud makes sense when it addresses different workloads such as the sharing of folders across multiple devices, backup and archiving data to the cloud, tiering to the cloud, and the different cloud service models of IaaS, PaaS, SaaS and XaaS.

But if we take a look at all these cloud offerings and also computing platforms in our own server room or in the data center, the on-premise infrastructure, the data landscape is NOT coherent. The data flow is not in harmony, and it is not congruent. If we imagine data as water, there is hindrance of data movement as it moves from one stage to another in the data lifecycle. This applies to almost every storage, system or cloud vendor today.

Even worse, organizations lose the control of the data along the way. When data moves out of an on-premise data center to the cloud, IT is almost passing off a large amount of control of their data to the cloud service provider.

Remember the Nirvanix story about 2 years ago? When Nirvanix went belly up, customers of theirs went to a panic mode. They were asked to remove their data within 2 weeks! One customer of Nirvanix had 20PB stored in the Nirvanix Storage Delivery Network. How the F do you think that customer would have felt in that whole Nirvanix fiasco?

This is exactly what I mean about losing control of data.

As Cloud Computing gains a much deeper foothold into IT, the data landscape does not change. The data lifecycle does not change. Data still moves from an active stage to a passive stage, and perhaps back to the active stage when needed. Along with the data movement though its lifecycle, the value of the data changes as well.

That is what the NetApp Data Fabric can do for data in any organizations. A single data management architecture that is able to have data transcend from on-premise data platforms on NetApp (or 3rd party platforms using NetApp FlexArray) to the data platforms on hybrid clouds in cloud service providers and on to the data platforms of hyperscalers, and back. All these data movement is secure, and more importantly, allows organizations to maintain control of their data, wherever it may be residing.

I have put my views of NetApp Data Fabric in the picture below (pardon my Powerpoint skills).

The underpinnings and foundation of the Data Fabric is NetApp Clustered Data ONTAP. And with the latest release of cDOT 8.3.1, the technology has reached an important milestone to realize the single data landscape architecture.

Furthermore, I cannot recall at this moment of any storage vendor or cloud service provider adopting a philosophy like Data Fabric, which means that their customers would likely encounter hindrance of data as it moves through different premises or clouds. Just like water trapped in a watering hole, eventually it will dry up or become useless.

I am not trying deride the writer of the article, but instead of sensationalizing the NetApp story, perhaps it would be better to have a deeper understanding of where NetApp is now and where they are going. From the outside, they looked to be going through a rough patch right now, but as an ex-employee, NetApp has always been my little engine that could.

The intend of my response in this blog is really to help everyone open up their eyes because it is all about a single and secure data architecture. Clustered Data ONTAP happens to be the technology that makes this happens.

Remember … Data will find its way. There is no stopping that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750633 - PeerSpot reviewer
System Admin
Vendor
They've always been really supportive, easy to get ahold of, and easy to work with

What is most valuable?

  • Performance
  • Contingency, failover, and data recovery
  • It's a good vendor.

They have always been really supportive, easy to get ahold of, and easy to work with.

The primary use case for All Flash is improved performance.

How has it helped my organization?

  • Better performance
  • More reliable systems
  • Less space needed versus competitors of similar storage

What needs improvement?

Simplifying the solution for performance, though they are already working on it. Also, making the UI more user-friendly couldn't hurt.

For how long have I used the solution?

Over five years.

What do I think about the stability of the solution?

It's very stable. We haven't had any problems in our environment.

What do I think about the scalability of the solution?

It is very easy to scale.

How is customer service and technical support?

Customer Service:

We have a good relationship with our representatives through them. Our sales representative gave us a lot of information as far as moving forward with upgrading stuff.

Technical Support:

It has been used quite a few times and we always have always had a good response from them. They are very knowledgeable.

How was the initial setup?

It was very straightforward.

What other advice do I have?

We use both block and file storage.

NetApp is the leader in the field for high performance and storage systems. They have always been our primary go to. We are more likely to consider NetApp for mission critical storage systems based on our experience.

Advice for someone looking at similar products: Just do the research beforehand and you'll be able to tell what vendors separate themselves from the rest as far as other companies' reviews out there. I would definitely recommend NetApp All Flash FAS.

Most important criteria when selecting a vendor: compatibility and communication. Being able to rely on them whenever we need them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user346356 - PeerSpot reviewer
CTO at a tech services company with 1,001-5,000 employees
Consultant
It has SnapManager, something Pure Storage lacks, allowing us to copy production DBs.

Valuable Features

The speed is really the most important feature for us. The SnapManager feature is also very important.

Improvements to My Organization

It will reduced query time because we have a lot of them that take a long time to execute. We created the database because we need to know which product I have available in the warehouse, and this is most important thing for me. Because we have the flash array, the queries to find this out will be much faster.

Room for Improvement

The product is great for us now.

Use of Solution

We bought it recently and use it for BI and partially for SAP. We are planning on implementing ONTAP.

Scalability Issues

It will scale to our needs.

Customer Service and Technical Support

Customer Service:

It's very high.

Technical Support:

It's been perfect so far.

Other Solutions Considered

I looked at Pure Storage and we decided to get NetApp because they have SnapManager, which Pure Storage doesn't. I need to create a copy of the production DB and without SnapManager, I cannot do this.

Other Advice

Buy it if you need the speed and SnapManager.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.