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NETSCOUT nGeniusPULSE pros and cons

Vendor: NETSCOUT
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

NETSCOUT nGeniusPULSE offers reliable network troubleshooting and monitoring capabilities.
Its features greatly aid in monitoring and maintaining traffic queuing.
It provides visibility into bandwidth usage to identify which users or services consume the most resources.
Network troubleshooting analysis allows for the identification and resolution of issues before they can disrupt network functionality.
NETSCOUT nGeniusPULSE is supported by a competent technical support team made up of skilled engineers and technicians.

CONS

Usability could be enhanced due to excessive clicking required.
Event notification needs to be more granular to avoid overwhelming alerts.
The tool requires significant manual effort with changes in traffic flows and networks.
Price reduction would be beneficial.
Pre-attack traffic behavior and activity monitoring, along with shared alerts, would improve functionality.
 

NETSCOUT nGeniusPULSE Pros review quotes

MA
Sep 22, 2019
This is a very reliable and complete solution for troubleshooting and monitoring environments.
AM
Apr 21, 2019
I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation.
GM
Apr 21, 2019
I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything.
Learn what your peers think about NETSCOUT nGeniusPULSE. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Leandro Di Maria - PeerSpot reviewer
Apr 29, 2024
The solution's technical support team consists of good engineers and technicians.
AK
Sep 28, 2022
The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth.
MA
Sep 29, 2022
The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network.
 

NETSCOUT nGeniusPULSE Cons review quotes

MA
Sep 22, 2019
The GUI interface and dashboards could be more attractive to the customer.
AM
Apr 21, 2019
Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it.
GM
Apr 21, 2019
In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular.
Learn what your peers think about NETSCOUT nGeniusPULSE. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Leandro Di Maria - PeerSpot reviewer
Apr 29, 2024
Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
AK
Sep 28, 2022
They require a lot of manual effort as traffic flows, networks, and formal times change.
MA
Sep 29, 2022
The price of the solution could be reduced.