Centreon vs NETSCOUT Network & Application Observability comparison

Why PeerSpot?

Centreon and NETSCOUT are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.7, while NETSCOUT is ranked #10 with an average rating of 7.7. Centreon holds a 1.2% mindshare in NMS, compared to NETSCOUT’s 2.9% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 94% of NETSCOUT users who would recommend it.

Centreon

Read 31 Centreon reviews

9,361 Views
7,395 Comparison Views

93% willing to recommend

NETSCOUT Network & Applicat...

Read 75 NETSCOUT Network & Application Observability reviews

17,712 Views
15,409 Comparison Views

94% willing to recommend

Centreon

NETSCOUT Network & Applicat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 12, 2026

NETSCOUT nGeniusONE and Centreon compete in the network monitoring and analysis tools category. NETSCOUT nGeniusONE appears to have the upper hand for larger enterprise environments due to its extensive packet inspection and integration capabilities, whereas Centreon benefits from its cost-effectiveness and scalability, which appeals to small and mid-sized businesses.

Features: NETSCOUT nGeniusONE provides deep packet inspection, NetFlow collection, and a unified dashboard that turns packet data into actionable insights for troubleshooting. It is known for its versatility and the ability to integrate with various vendor platforms. Centreon offers customizable dashboards, open-source integration, and accommodates third-party scripts and plugins, praised for its scalability and comprehensive IT infrastructure view through its dashboards and analytics.

Room for Improvement: NETSCOUT nGeniusONE could improve user experience with a more intuitive dashboard setup and better tool integration. Centreon needs enhancements in areas like auto-remediation, advanced cloud monitoring, and efficient reporting mechanisms. It may also benefit from improving auto-discovery and service mapping features.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE offers various deployment models including On-premises, Private Clouds, and Hybrid Clouds with robust customer support featuring dedicated engineers. Centreon also provides similar deployment models but sometimes faces challenges in deployment and integration. It has good customer service, though it could improve response times and engagement.

Pricing and ROI: NETSCOUT nGeniusONE is considered more expensive, with its cost justified by reduced troubleshooting time and network reliability enhancement. Some users suggest a modular pricing approach. Centreon, with its open-source model, provides a cost advantage but may incur expenses for premium features, offering a fair pricing structure, particularly for smaller deployments.

To learn more, read our detailed Centreon vs. NETSCOUT Network & Application Observability Report (Updated: September 2026).

Buyer's Guide

Centreon vs. NETSCOUT Network & Application Observability

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Sentiment score

7.0

NETSCOUT Network & Application Observability enhances uptime, productivity, and savings by reducing troubleshooting time and integrating well with existing products.

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

No quotes available

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Customer Service

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

Sentiment score

5.9

NETSCOUT Network & Application Observability support is praised for knowledgeable assistance, yet users desire quicker response times and more resources.

We do not have direct access to Centreon's technical support.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

They need to work on their response time and overall competence.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.

reviewer2598618

System Integrator at a construction company with 11-50 employees

I am actually happy with technical support from NETSCOUT.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Scalability Issues

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

Sentiment score

8.0

NETSCOUT Network & Application Observability is praised for scalability, though hardware costs challenge large-scale growth; appreciated for flexible architecture.

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

The solution is highly scalable and accommodates the growth needs effectively.

reviewer2598618

System Integrator at a construction company with 11-50 employees

It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Stability Issues

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

Sentiment score

8.1

NETSCOUT Network & Application Observability is praised for reliability, though complex configurations and specific demands can cause occasional instability.

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

NETSCOUT Network & Application Observability requires interface simplification, better integration, enhanced analytics, reduced costs, and improved user experience and documentation.

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Customers want to have service assurance, including NPM and APM, from one vendor.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

NETSCOUT Network & Application Observability is costly but offers valuable features and flexible licensing, though enterprise deployment can be very expensive.

Centreon's pricing is not very expensive.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

The cost depends on the size of the customer, as sizing controls the pricing.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

NETSCOUT Network & Application Observability provides comprehensive network analysis, offering visibility and quick issue resolution through its user-friendly interface and robust features.

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

Their analysis capability actually surpasses other APM solutions, which is why customers love it.

EdwardShim

General Manager at MOCOMSYS

NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.

Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

For more quotes and insights, download the NETSCOUT Network & Application Observability report

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (26th), Cloud Monitoring Software (20th)

NETSCOUT Network & Applicat...

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 2.9%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NETSCOUT nGeniusONE	2.9%
Centreon	1.2%
Other	95.9%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work

They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Read full review

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Outsourcing Company

12%

Financial Services Firm

11%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	52

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What needs improvement with NETSCOUT nGeniusONE?

See all answers

Comparisons

Zabbix vs Centreon

Compared 9% of the time

PRTG Network Monitor vs Centreon

Compared 7% of the time

Datadog vs Centreon

Compared 6% of the time

SolarWinds NPM vs Centreon

Compared 6% of the time

Checkmk vs Centreon

Compared 2% of the time

More Centreon Competitors

SolarWinds NPM vs NETSCOUT Network & Application Observability

Compared 3% of the time

Cisco Secure Network Analytics vs NETSCOUT Network & Application Observability

Compared 2% of the time

ThousandEyes vs NETSCOUT Network & Application Observability

Compared 2% of the time

TruView vs NETSCOUT Network & Application Observability

Compared 2% of the time

Alluvio AppResponse vs NETSCOUT Network & Application Observability

Compared 2% of the time

More NETSCOUT Network & Application Observability Competitors

Product Reports

Buyer's Guide

Centreon

October 2026

Download Centreon product report

Buyer's Guide

NETSCOUT Network & Application Observability

September 2026

NETSCOUT Network & Application Observability report

Download NETSCOUT Network & Application Observability product report

Also Known As

No data available

NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, Iris Session Analyzer, ClearSight Analyzer

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.

NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.

What are the key features of NETSCOUT Network & Application Observability?

Packet Analysis: Provides robust packet capture and analysis for deep insights.
Single Pane of Glass: Simplifies traffic monitoring and dependency mapping.
Real-Time Insights: Offers instant, actionable information for troubleshooting.
Application Performance Metrics: Evaluates performance across network applications.
Interoperability: Ensures seamless operation across various network environments.

What benefits do users highlight?

Actionable Intelligence: Transforms raw data for strategic decisions.
Enhanced Monitoring: Facilitates efficient network operation monitoring.
Proactive Alerting: Supports real-time issue identification and response.
Bandwidth Management: Optimizes resource usage for cost efficiency.
Application Management: Monitors application performance for better user experience.

NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.

NETSCOUT

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Cerner Corporation

Buyer's Guide

Centreon vs. NETSCOUT Network & Application Observability

September 2026

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