Centreon vs NETSCOUT nGeniusPULSE comparison

Why PeerSpot?

Centreon and NETSCOUT are both solutions in the Network Monitoring Software category. Centreon is ranked #22 with an average rating of 7.7, while NETSCOUT is ranked #62 with an average rating of 7.0. Centreon holds a 1.2% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Centreon

Read 31 Centreon reviews

9,143 Views
7,223 Comparison Views

93% willing to recommend

NETSCOUT nGeniusPULSE

Read 5 NETSCOUT nGeniusPULSE reviews

2,508 Views
2,408 Comparison Views

100% willing to recommend

Centreon

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centron and NETSCOUT nGeniusPULSE compete in network monitoring and performance management. NETSCOUT nGeniusPULSE has the upper hand with advanced features suited for complex network environments despite Centreon’s cost-effectiveness.

Features: Centreon offers real-time network monitoring, customizable dashboards, and seamless integration with open-source solutions. NETSCOUT nGeniusPULSE features extensive network diagnostics, proactive performance insights, and a focus on advanced service assurance.

Room for Improvement: Centreon could enhance its scalability for larger networks, improve advanced diagnostic capabilities, and expand service assurance features. NETSCOUT nGeniusPULSE may improve integration simplicity, streamline initial deployment processes, and optimize user interface for ease of use.

Ease of Deployment and Customer Service: Centreon provides easy deployment focused on simplicity and flexibility, with responsive customer support. NETSCOUT nGeniusPULSE offers robust deployment suited for large networks, extensive troubleshooting support, and optimization assistance, requiring more setup effort.

Pricing and ROI: Centreon offers competitive setup costs and flexible pricing attractive to smaller enterprises, providing appealing ROI for cost-effective solutions. NETSCOUT nGeniusPULSE requires higher initial investment justified by long-term performance benefits and feature richness for enterprise-level environments.

To learn more, read our detailed Centreon vs. NETSCOUT nGeniusPULSE Report (Updated: September 2026).

Buyer's Guide

Centreon vs. NETSCOUT nGeniusPULSE

September 2026

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Helped 912,930 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

22nd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (25th), Cloud Monitoring Software (19th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

62nd

Average Rating

8.2

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
NETSCOUT nGeniusPULSE	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools

NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."

"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."

"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."

"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."

"We have the business activity monitoring, the map, and the MBI modules and they are all very good."

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

More Centreon pros

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."

"nGenius provides us with increased visibility during IT deployments."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."

Cons

"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."

"The scalability of Centreon is very bad because of the nature of the software."

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."

"The pricing setup costs and licensing weren't very good in the past."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

More Centreon cons

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."

Pricing and Cost Advice

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"The pricing works out well for us, given our environment and where we are."

"Centreon is an open source product. Thus, there is no need for licensing."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"The tool is cheaply priced."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

More Centreon pricing and cost advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Financial Services Firm

Government

14%

Financial Services Firm

10%

Construction Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.

See all answers

What advice do you have for others considering NETSCOUT nGeniusPULSE?

On a scale of 1-10, I would rate NETSCOUT nGeniusPULSE a 7.5 out of 10.

See all answers

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Compared 6% of the time

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Compared 5% of the time

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Compared 10% of the time

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Centreon

September 2026

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Buyer's Guide

Network Monitoring Software

September 2026

Download NETSCOUT nGeniusPULSE product report

Also Known As

No data available

nGeniusPULSE

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

NETSCOUT nGeniusPULSE provides an efficient overview of application services and network performance with a single view, offering quick issue identification to reduce disruption.

NETSCOUT nGeniusPULSE is designed to offer comprehensive monitoring and maintenance of network traffic. It facilitates substantial bandwidth visibility and improves network uptime. With a user-friendly dashboard, it excels in troubleshooting to identify root causes swiftly. Although it effectively collects networking information in large enterprises, there is room for improvement in event notification granularity and reducing manual maintenance. Enhanced usability and better integration with tools like SolarWinds are desired for a more streamlined user experience.

What are the key features of NETSCOUT nGeniusPULSE?

Single Pane of Glass View: Offers comprehensive visibility into network performance.
User-Friendly Dashboard: Simplifies navigation compared to alternatives.
Advanced Troubleshooting: Quickly identifies root causes of issues.
Extensive Bandwidth Visibility: Ensures network stability and uptime.

What benefits and ROI should users look for?

Reduced Mean Time to Know: Accelerates issue identification and resolution.
Proactive Monitoring: Detects threshold violations to maintain performance.
Cloud Environment Stability: Ensures consistency in service access.

NETSCOUT nGeniusPULSE sees widespread use in sectors like finance and oil and gas, where monitoring application and service access across sites is critical. It supports the performance of unified communication applications and proactive SaaS monitoring, enhancing network stability and troubleshooting capabilities in secure environments.

NETSCOUT

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Banco Votorantim

Buyer's Guide

Centreon vs. NETSCOUT nGeniusPULSE

September 2026

Free Report: Centreon vs. NETSCOUT nGeniusPULSE

Find out what your peers are saying about Centreon vs. NETSCOUT nGeniusPULSE and other solutions. Updated: September 2026.

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