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Centreon vs NETSCOUT nGeniusPULSE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
24th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)
NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
49th
Average Rating
8.2
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.4%
NETSCOUT nGeniusPULSE0.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

AT
System Administrator at a manufacturing company with 10,001+ employees
User-friendly interface simplifies server monitoring and saves time
I appreciate Centreon's user-friendly interface, which is much less overwhelming than Icinga's. Its custom view feature allows us to focus on manageable servers, preventing irrelevant alerts from cluttering the dashboard. Additionally, Centreon's ease of integration stands out, as we only need to configure polar settings and port openings, unlike the lengthy process with Icinga. Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings. Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Ian Munoz - PeerSpot reviewer
Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees
Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools
NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice would be to go ahead with Centreon; don't waste time, go ahead."
"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"Centreon is a really capable tool that increases efficiency and gives you more information."
"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"We have a single GUI where we can view the status of all our infrastructure."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"nGenius provides us with increased visibility during IT deployments."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The solution's technical support team consists of good engineers and technicians."
 

Cons

"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"The scalability of Centreon is very bad because of the nature of the software."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"Centreon is missing an easy way to create a trendline for the metrics."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
 

Pricing and Cost Advice

"The tool is cheaply priced."
"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Financial Services Firm
8%
Government
7%
Government
14%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
What needs improvement with NETSCOUT nGeniusPULSE?
NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
 

Also Known As

No data available
nGeniusPULSE
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Banco Votorantim
Find out what your peers are saying about Centreon vs. NETSCOUT nGeniusPULSE and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.