No more typing reviews! Try our Samantha, our new voice AI agent.

Centreon vs NETSCOUT nGeniusPULSE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
26th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (28th), Cloud Monitoring Software (19th)
NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
53rd
Average Rating
8.2
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.3%, down from 2.4% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.3%
NETSCOUT nGeniusPULSE0.5%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
Ian Munoz - PeerSpot reviewer
Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees
Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools
NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."
"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."
"Centreon's most valuable feature is Opsgenie."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"Centreon is one of our core tools and if we didn't have it, we couldn't do our job effectively."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"nGenius provides us with increased visibility during IT deployments."
"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."
"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The solution's technical support team consists of good engineers and technicians."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
 

Cons

"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
 

Pricing and Cost Advice

"The pricing works out well for us, given our environment and where we are."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The solution is very effective, despite the low price."
"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
"Centreon is an open source product. Thus, there is no need for licensing."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
900,277 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
Government
13%
Financial Services Firm
11%
Construction Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
What needs improvement with NETSCOUT nGeniusPULSE?
NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
 

Also Known As

No data available
nGeniusPULSE
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Banco Votorantim
Find out what your peers are saying about Centreon vs. NETSCOUT nGeniusPULSE and other solutions. Updated: June 2026.
900,277 professionals have used our research since 2012.