Centreon vs NETSCOUT nGeniusPULSE comparison

Centreon and NETSCOUT are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.3, while NETSCOUT is ranked #49 with an average rating of 8.5. Centreon holds a 1.4% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,879 Comparison Views

93% willing to recommend

NETSCOUT nGeniusPULSE

Read 5 NETSCOUT nGeniusPULSE reviews

1,725 Views
1,656 Comparison Views

100% willing to recommend

Centreon

NETSCOUT nGeniusPULSE

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Executive SummaryUpdated on Oct 10, 2024

Centreon and NETSCOUT nGeniusPULSE compete in the network monitoring space. NETSCOUT nGeniusPULSE appears to have the upper hand with its robust features and scalability.

Features: Centreon offers a customizable monitoring platform, integration capabilities, and tailored dashboards. NETSCOUT nGeniusPULSE provides comprehensive monitoring features, network health assessments, and advanced analytics tools.

Room for Improvement: Centreon could improve scalability, provide more comprehensive analytics tools, and offer enhanced remote monitoring. NETSCOUT nGeniusPULSE could streamline its deployment process, reduce setup complexity, and lower costs for smaller enterprises.

Ease of Deployment and Customer Service: Centreon has a straightforward deployment process and robust community support. NETSCOUT nGeniusPULSE offers excellent support resources and is highlighted for responsiveness and expertise, despite requiring more initial configuration.

Pricing and ROI: Centreon offers strong ROI due to lower costs and open-source nature, providing value for budget-conscious organizations. NETSCOUT nGeniusPULSE has a higher setup cost but offers long-term value with its comprehensive feature set, attracting larger enterprises.

To learn more, read our detailed Centreon vs. NETSCOUT nGeniusPULSE Report (Updated: April 2026).

Buyer's Guide

Centreon vs. NETSCOUT nGeniusPULSE

April 2026

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Helped 894,830 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

49th

Average Rating

8.2

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.4%
NETSCOUT nGeniusPULSE	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools

NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

"The most valuable feature is that we can manually configure everything we need; because the interface is quite user-friendly, you can configure the system very deeply, which is very pleasant and useful since you can monitor and see everything on your service list, dashboard, or MAP, and you can even create your own plugin and monitoring query."

"Centreon is a really capable tool that increases efficiency and gives you more information."

"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."

"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."

"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."

"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."

"It's the best tool on the market for that at the moment."

More Centreon pros

"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."

"nGenius provides us with increased visibility during IT deployments."

"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

Cons

"Centreon needs to improve the granularity of the data as well as the graphical data."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."

"Where Centreon is weaker is that the initial deployment could be easier."

"I would like to see a better UI, one which is more responsive."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

More Centreon cons

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out."

Pricing and Cost Advice

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"The tool is cheaply priced."

More Centreon pricing and cost advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Government

14%

Construction Company

10%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

Network Monitoring Software

April 2026

Download NETSCOUT nGeniusPULSE product report

Also Known As

No data available

nGeniusPULSE

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

NETSCOUT nGeniusPULSE provides an efficient overview of application services and network performance with a single view, offering quick issue identification to reduce disruption.

NETSCOUT nGeniusPULSE is designed to offer comprehensive monitoring and maintenance of network traffic. It facilitates substantial bandwidth visibility and improves network uptime. With a user-friendly dashboard, it excels in troubleshooting to identify root causes swiftly. Although it effectively collects networking information in large enterprises, there is room for improvement in event notification granularity and reducing manual maintenance. Enhanced usability and better integration with tools like SolarWinds are desired for a more streamlined user experience.

What are the key features of NETSCOUT nGeniusPULSE?

Single Pane of Glass View: Offers comprehensive visibility into network performance.
User-Friendly Dashboard: Simplifies navigation compared to alternatives.
Advanced Troubleshooting: Quickly identifies root causes of issues.
Extensive Bandwidth Visibility: Ensures network stability and uptime.

What benefits and ROI should users look for?

Reduced Mean Time to Know: Accelerates issue identification and resolution.
Proactive Monitoring: Detects threshold violations to maintain performance.
Cloud Environment Stability: Ensures consistency in service access.

NETSCOUT nGeniusPULSE sees widespread use in sectors like finance and oil and gas, where monitoring application and service access across sites is critical. It supports the performance of unified communication applications and proactive SaaS monitoring, enhancing network stability and troubleshooting capabilities in secure environments.

NETSCOUT

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

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Buyer's Guide

Centreon vs. NETSCOUT nGeniusPULSE

April 2026

Free Report: Centreon vs. NETSCOUT nGeniusPULSE

Find out what your peers are saying about Centreon vs. NETSCOUT nGeniusPULSE and other solutions. Updated: April 2026.

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