NETSCOUT nGeniusPULSE vs ScienceLogic comparison

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NETSCOUT nGeniusPULSE

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and NETSCOUT nGeniusPULSE are key competitors in the IT management space. ScienceLogic appears to have the upper hand due to its comprehensive support and affordability, while NETSCOUT nGeniusPULSE offers robust features attractive for advanced capabilities.

Features: ScienceLogic provides real-time monitoring across hybrid IT environments, predictive intelligence for process automation, and a holistic approach to IT operations management. NETSCOUT nGeniusPULSE offers network performance monitoring, in-depth packet-level diagnostics, and is designed for addressing complex troubleshooting.

Room for Improvement: ScienceLogic could enhance its network-specific features, refine its analytical capabilities, and expand its modularity for tailored integrations. NETSCOUT nGeniusPULSE may improve its ease of deployment, reduce complexity in setup, and streamline its customer service responsiveness.

Ease of Deployment and Customer Service: ScienceLogic is valued for its straightforward deployment and robust customer service, ensuring smooth transitions. NETSCOUT nGeniusPULSE benefits from a flexible, modular deployment strategy but might require more initial setup time, allowing for tailored integration solutions.

Pricing and ROI: ScienceLogic offers competitive pricing with fast time-to-value, presenting itself as a cost-effective choice with a strong ROI. NETSCOUT nGeniusPULSE, despite higher initial costs, provides significant network reliability benefits, supporting its investment through reduced downtime.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. ScienceLogic Report (Updated: January 2025).

NETSCOUT nGeniusPULSE vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

37th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

30th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st), AIOps (9th)

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of ScienceLogic is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at Gerente de Ventas Internet Winds AG SA

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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GauravSingh4

CEO at Parker Digital

Great integrations, power flow, and good support

They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"The best feature is the highly flexible graphs."

"Power packs."

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"The tool is quite easy to deploy, and it offers very good support."

"It is simple."

"I recommend ScienceLogic to other users."

More ScienceLogic pros

Cons

"The price of the solution could be reduced."

"The GUI interface and dashboards could be more attractive to the customer."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."

"Admins do not have direct access to the reporting."

"From a performance perspective, it needs to improve a lot."

"ScienceLogic could improve the implementation, it could be made easier."

"They should improve their support process and add chat."

"They should add CLI command modes and scripts for high performance."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

More ScienceLogic cons

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Government

14%

Computer Software Company

Insurance Company

Computer Software Company

16%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

What needs improvement with NETSCOUT nGeniusPULSE?

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.

What needs improvement with ScienceLogic?

The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.

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Product Reports

NETSCOUT nGeniusPULSE

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Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Banco Votorantim

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

NETSCOUT nGeniusPULSE vs. ScienceLogic