NETSCOUT nGeniusPULSE Reviews

I use the solution in my company to analyze international traffic.

Operations used the solution to gain visibility over bandwidth. Earlier, for workloads, we used to play quality videos in the delivery network.

We use this solution in finance for the oil and gas sector, mainly for troubleshooting and monitoring of cloud environments.

We do not use this solution for ourselves but we install it for customer use as value-added vendors. It has improved our services by allowing us to provide an excellent product that maintains our reputation.

We use NETSCOUT nGeniusPULSE in the same way that we use any other packet distributed permanent packet sniffing traffic and service insurance type product: you deploy it, you wait for things to happen, you create baselines, and you get threshold violations. When we get alarms from the system, you go investigate.

They are good.

The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth.

We are using it for all our sites' access to applications and services within our organization.

We use the solution for unified communication application performance. We use Dialpad, to make test calls and it helps with uptime and end-user experience. We also use it for proactive monitoring of SaaS applications like Salesforce and Dialpad, which is our VoIP solution.

nGenius provides us with increased visibility during IT deployments. We are able to see that the application is available and working for all the sites at a glance.

It also gives us a heads-up before we start receiving customer calls that there is an issue. Likewise, we can see that it might be a case that an individual user is having a challenge, not the rest of the organization. It can save us the time needed to troubleshoot networks or the application when the problem is not there. We can then focus more on the end-user's laptop or desktop. In that way, it helps us get to root cause quickly.

The solution has cut our overall troubleshooting time, reducing it by about an hour per situation.

We use nGenius for troubleshooting application and network issues.

The solution gives us increased visibility while conducting an IT deployment. Especially if it's something new, it lets us rapidly gain insight into what a particular client's traffic is going to look like.

The biggest thing, given there's an assumption that the network is the cause of the problem, is that it allows us to be more efficient when it comes to isolating what the issue is - whether it's an application issue or a network issue.

We sell NETSCOUT nGeniusPULSE to our customers that have highly secure sites to make them more stable. We need to be sure that there is stability in the performance of their network. 

This solution can minimize the time technicians spend on troubleshooting issues in a company. This is a benefit.