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OpenText EnCase eDiscovery pros and cons

Vendor: OpenText
3.9 out of 5
652 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Technical support for OpenText EnCase eDiscovery is excellent.
Processing features allow for indexing, recovery, and keyword searches, speeding up the overall workflow.
OpenText EnCase eDiscovery has the ability to repair damaged partitions and uncover hidden partitions for further analysis.
One of the most important features of OpenText EnCase eDiscovery are the Enscripts, enhancing its functionality and user preference.
OpenText EnCase eDiscovery indexes data much faster and is more responsive due to the Enscripts.

CONS

OpenText EnCase eDiscovery sometimes takes more time to complete image processing or fails at the end of the process.
The application lacks capability to ingest and absorb more data effectively.
Issues were encountered with end-case scenarios, particularly the absence of an email discovery module and limited flexibility with email handling.
In the past, incident response time for tech support was slow.
Reporting is a bit unreliable and needs improvement.
 

OpenText EnCase eDiscovery Pros review quotes

DB
Oct 8, 2018
The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use.
SP
Aug 12, 2020
The solution is very stable.
GG
Feb 19, 2018
The technical support is excellent.
Find out what your peers are saying about OpenText, Exterro, Nuix and others in eDiscovery. Updated: October 2024.
814,649 professionals have used our research since 2012.
MT
May 23, 2018
Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.
 

OpenText EnCase eDiscovery Cons review quotes

OS
Apr 4, 2021
We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.
DB
Oct 8, 2018
There were minor UI bugs.
SP
Aug 12, 2020
The reporting is a bit unreliable. It needs to be better.
Find out what your peers are saying about OpenText, Exterro, Nuix and others in eDiscovery. Updated: October 2024.
814,649 professionals have used our research since 2012.
GG
Feb 19, 2018
​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​
MT
May 23, 2018
Ease of use and learning curve need improvement.