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APAC Head Of Delivery @ Do iT Lean at a tech services company with 501-1,000 employees
Real User
Oct 15, 2023
Great for building web and mobile applications, suitable for large enterprises and small to mid-sized businesses across different industries
Pros and Cons
  • "I find it to be a genuinely cool and effective platform for my development needs."
  • "I would like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT."

What is our primary use case?

OutSystems is a versatile development platform that I find incredibly useful for various purposes. It is great for building both web and mobile applications, making it suitable for large enterprises and small to mid-sized businesses across different industries like banking, healthcare, manufacturing, and more. With its visual development, pre-built components, and easy maintenance, OutSystems has significantly expedited software development in my experience, offering a rapid and efficient solution for a wide range of applications.

What is most valuable?

In comparison to other local development platforms, OutSystems is quite advanced. While every platform can benefit from ongoing enhancements, OutSystems seems to have most of the features I, as a software professional, would look for. I have started working with it, and I find it to be a genuinely cool and effective platform for my development needs.

What needs improvement?

OutSystems is already on the right track for improvements. They plan to transition from their cloud platform to a cloud-native architecture, emphasizing infrastructure scalability and the integration of Docker containers, which is a positive step forward. I would also like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT. Integrating with AI and GPT models could enhance OutSystems' functionality and help it easily adapt to new trends and concepts in connectivity and artificial intelligence in future releases.

For how long have I used the solution?

I have been using OutSystems since 2011.

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OutSystems
December 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?

I would rate the stability of OutSystems as a ten out of ten.

What do I think about the scalability of the solution?

OutSystems supports both horizontal and vertical scaling, and I find it quite easy to scale applications when needed. Adding a front-end server to a cluster, for instance, is a straightforward task that takes just a few minutes. As long as you follow OutSystems' recommended application composition and architecture, scalability is not a problem, and I would rate it a solid ten out of ten for scalability. In our company, around eighteen to nineteen developers are actively using OutSystems to develop applications for our customers. For mid-sized applications with OutSystems, you don't require large teams. OutSystems encourages small teams to use agile methodology. Typically, you need an engagement manager, a tech lead, and two to three developers for a medium-sized project. Additionally, a solution architect may be necessary initially, and then one tech lead and two developers are often sufficient for ongoing work.

How are customer service and support?

I have had a positive experience with OutSystems' tech support. They offer a guided learning path, well-structured documentation, and a valuable component repository called Forge. Their community is also quite active, with fellow users and even OutSystems champions and family members providing assistance. In addition, they have a stable support process where you can create a support ticket, and the OutSystems team will reach out to help with any issues. Overall, I'm satisfied with the support available from OutSystems through their various resources.

How was the initial setup?

Setting up OutSystems is straightforward, and even citizen developers can quickly learn and start building software with it. While complex applications may require professional expertise, OutSystems provides numerous prebuilt components and features, such as UI components for creating beautiful interfaces and easy database design tools, making it accessible even for those without extensive design or development experience. It is also user-friendly when it comes to handling logic, integrating with third-party services, and working with APIs. Overall, I find it to be a great and user-friendly platform for software development. The deployment process in OutSystems involves using a tool called Lifetime, which acts as a control console for managing different environments. When you purchase an OutSystems license, you typically receive three environments: development, QA, and production, along with a separate Lifetime environment. Lifetime keeps track of application versions and modules deployed on servers in each environment. It alerts you when an environment is outdated compared to a new version in development. Lifetime also checks references and other prerequisites before deploying releases from one environment to another, making the deployment process straightforward and well-managed.

What's my experience with pricing, setup cost, and licensing?

OutSystems licenses are not cheap, but they fall within the range of standard pricing. It is not very expensive or overly budget-friendly; it is more in the middle, making it an average-cost option for organizations.

Which other solutions did I evaluate?

Before using OutSystems, I explored other tools like APN and Automation Anywhere. However, I found OutSystems to be the best fit because it offers both rapid application development and flexibility. Unlike some other tools, OutSystems allows you to integrate with third-party libraries and technologies like .NET, Java, BigQuery, and more, making it a more flexible and easily adaptable platform.

What other advice do I have?

I would definitely recommend OutSystems to others. Overall, I would rate it as a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Swapnil Kumar - PeerSpot reviewer
Jr Engineer at a tech services company with 11-50 employees
Reseller
Jun 6, 2023
A low-code solution that's easy to work with but needs some customization in the front-end
Pros and Cons
  • "OutSystems is a low-code solution. Most features are like drag-and-drop, so it's pretty easy to work. Thus it helps the organization by saving time for developers."
  • "The resource availability needs to be increased."

What is our primary use case?

We use OutSystems for our customers in the banking and utility sectors. 

How has it helped my organization?

OutSystems is a low-code solution. Most features are drag-and-drop, so it's pretty easy to work with. It thus helps the organization by saving time for developers. 

What is most valuable?

The OutSystems Accelerator is the most valuable feature. 

What needs improvement?

There are very few resources available to learn OutSystems. If someone is utterly new to OutSystems and is trying to understand this technology by searching on platforms like YouTube, Udemy and Coursera, they won't find anything. It has negligible resources. 

In the next release of OutSystems, I would like to see a few more customizations in the front end. 

For how long have I used the solution?

I have been using it for four months. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.  

How are customer service and support?

I would rate the technical support nine out of ten. 

Which solution did I use previously and why did I switch?

Previously I was working on high-code solutions. Then I started using OutSystems low-code solution. 

How was the initial setup?

The initial setup was straightforward. I would rate the ease of setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a five out of ten. There are no additional costs with the standard license. 

What other advice do I have?

I would advise anyone wanting to use OutSystems to start learning early while pursuing a college degree. 

We are a team of ten Software Developers who use OutSystems in my company. We plan to increase the usage of OutSystems in the future. I would rate the overall product an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
OutSystems
December 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1529571 - PeerSpot reviewer
Acquisitions Leader at a healthcare company with 10,001+ employees
Real User
Feb 7, 2023
Provides a good ecosystem with highly integrated flow editor, user interface, and data logic
Pros and Cons
  • "The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step."
  • "One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity."

What is our primary use case?

For some of the business processes, we want the process owners to be able to set up their own flow-throughs, process flows, workflows, etc. They don't need to have any kind of prior coding experience. They should be able to establish workflows for their respective processes by just dragging and dropping elements as part of self service without relying on IT (where possible).

How has it helped my organization?

OutSystems has really brought about citizen developers in my organization without any real coding experience to be able to develop their own work slows in their area of work.

What is most valuable?

The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step.

From an ecosystem perspective, it has a highly integrated flow editor, user interface, and data logic behind it. It has a very connected local ecosystem.

What needs improvement?

One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity.

For how long have I used the solution?

I have been using this solution for about four and a half years.

How are customer service and support?

OutSystems' tech support is very good. They're fairly responsive.

What other advice do I have?

It is one of the good solutions available in the market. I would rate OutSystems an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tolulope Omotosho - PeerSpot reviewer
Chief Executive Officer at a tech consulting company with 11-50 employees
Real User
Oct 22, 2022
Helps our clients generate certificates and has a great drag-and-drop feature
Pros and Cons
  • "The drag-and-drop feature is very valuable."
  • "The tutorials for the solution should be updated."

What is our primary use case?

We use it to help our clients generate certificates. They needed an app to help them record and have data. It allows them to take the certificate number, check if it is authentic and if the equipment that the ticket number is issued against is working perfectly.

What is most valuable?

The drag-and-drop feature is very valuable.

What needs improvement?

The tutorials for the solution should be updated.

For how long have I used the solution?

We have been using this solution for about a month and are currently using version 11.

What do I think about the stability of the solution?

The solution is stable and doesn't require many server resources, so I don't think there are stability issues. They have enterprise and have been around for a long time. Some of the tutorials we use were created in 2014, and we still use them.

How was the initial setup?

The initial setup was straightforward. Once we registered, we installed it and were able to start work immediately. It took approximately 24 hours to set up.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can be improved by updating the tutorials available. I advise people considering the product to ensure they have their data somewhere to generate a certificate. Additionally, I advise them to do their own research. The application makes life easier.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director, Research & Advisory, Applications Development at a tech services company with 501-1,000 employees
Real User
Oct 8, 2022
Easy to set up with good drag an drop functionality but needs better documentation
Pros and Cons
  • "The product is mostly stable."
  • "The documentation needs to be more robust."

What is our primary use case?

My engagement with the solution was primarily as a private contractor for our banks. We were doing several RPA developments for banks. So they had some processes whereby they wanted to use a low-code approach. They wanted to create workflows out of that. That's what I was focusing on.

What is most valuable?

Their drag-and-drop functionality is amazing. Their visual layout designers tend to be way better than the ones that I've seen - even compared to something as simple to use as Power Apps.

It's easy to set up the solution.

The product is mostly stable. 

What needs improvement?

One of the things that they could do a little better is the performance speed of the UI refresh. It sometimes seems a little choppy, depending on what sort of machine power we have. I have a moderately powered machine, and I still found that the reload of the UI was not the most accurate, and I would have to reload the same page a couple of times to get the reflection of the right information. 

It's frustrating in that if you forget to refresh, you're showing somebody the wrong thing, and your bosses aren't happy with you.

The documentation needs to be more robust.

Their UI reach refresh rates could be perhaps better. There's a lot of heavy focus on the client being able to create, to refresh quickly. I don't know what that mechanism looks like for them. 

The integrations that have been created for automated testing, et cetera, should be a big area of improvement for them. If they could think about creating better integrations or opening up the integration space to get more hooks into more automated testing frameworks and platforms, it would be a nice little addition to their whole arsenal.

OutSystems has an opinionated approach to how it will save the data in the back and how it will create application architecture. So they have components, and they have the ability to break things into smaller pieces, however, if I was ever to try and take the system that OutSystems created and try and replicate and take that code base, for example, and put it into a .NET IDE, it doesn't work. Ever. That was sort of a bummer for me.

One of the things that I keep hearing from people is, "We are going to use low-code applications of platforms to create a very basic proof of concept," and that is where their inclusions end. However, to use that proof of concept of complex work, we need to go back to the Javas, and the .NETs, and the C++ of the world. The ability to get that code over and make it work in these different IDEs was not well thought through.

For how long have I used the solution?

I've used the solution for a year and a half. 

What do I think about the stability of the solution?

Except for the issues around screen refreshes, its stability is okay. It's fine. It's comparable to PowerApps.  

Which solution did I use previously and why did I switch?

I've also used Microsoft PowerApps.

Clients were also using UiPath.

How was the initial setup?

The initial setup was straightforward, however, initially getting my feet wet, and kicking it off, can be difficult. The documentation at that moment in time was lacking. It was a very basic, here's how you do a hello world kind of thing, and everything else that followed those instructions were based on the same simple idea. If they could just start making the documentation a bit more realistic with real-world situations, they'll definitely be helping their clients a lot.

There isn't a lot of maintenance needed. There only needs to be one person maintaining the product.

What other advice do I have?

My advice would be more for OutSystems. They need to make documentation foolproof. They need to make it easy enough for anyone to read and get it up and running. From OutSystems's point of view, they would prefer not to have people struggle for installations, so they should make it really super quick. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Project Leader / IT Architect at a government with 1,001-5,000 employees
Real User
Jun 19, 2022
It's easy to use, and you can easily set it up in a couple of hours.
Pros and Cons
  • "OutSystems is easy to use."

    What is most valuable?

    OutSystems is easy to use. 

    For how long have I used the solution?

    I have been using OutSystems for six months.

    How are customer service and support?

    OutSystems support is okay. 

    How was the initial setup?

    Setting up OutSystems is easy. It take one or two hours. 

    What's my experience with pricing, setup cost, and licensing?

    The price is okay. OutSystems isn't expensive. It's a mid-range solution.

    What other advice do I have?

    I rate OutSystems nine out of 10. I recommend evaluating it as a POC first. If everything is okay, you can start.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    In Charge of OutSystems at a tech services company with 5,001-10,000 employees
    Real User
    May 17, 2022
    Highly scalable and good support
    Pros and Cons
    • "The scalability of OutSystems is very good, it scales automatically very useful for us."
    • "OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application."

    What needs improvement?

    OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application.

    For how long have I used the solution?

    I have been using OutSystems for approximately five years.

    What do I think about the scalability of the solution?

    The scalability of OutSystems is very good, it scales automatically very useful for us.

    How are customer service and support?

    We are satisfied with the support but it could be better. We are the product provider and sometimes we contact the support for our customers and we have to escalate our issue most of the time for the correct answer.

    I rate the support from OutSystems a four out of five.

    What other advice do I have?

    I would recommend this solution to others.

    I rate OutSystems a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1404219 - PeerSpot reviewer
    Head of Innovation & Projects at a financial services firm with 11-50 employees
    Real User
    Mar 22, 2022
    Intuitive, simple to use, and effective, but support could be improved
    Pros and Cons
    • "It is easy to use."
    • "In my opinion, the support and the pricing could be better."

    What is our primary use case?

    We are a financial institution, and our primary credit solution is developed in OutSystems. We have several small apps, not for mobiles, but apps that are developed to support our core business, which is factoring and credit.

    What is most valuable?

    It is easy to use.

    What needs improvement?

    In my opinion, the support and the pricing could be better.

    For how long have I used the solution?

    I have been working with OutSystems for seven or eight years.

    What do I think about the stability of the solution?

    OutSystems is a stable solution.

    What do I think about the scalability of the solution?

    OutSystems is scalable.

    In terms of the solution, we went through some minor escalations. It was simple to manage. We have also added some redundancy to our app server, which was simple to set up.

    Our company is still small, with a staff of about 50 people. I believe ten of them are developers. They develop, operate, administrate all systems platforms and deployed applications. The remainder, are business units.

    How are customer service and support?

    The SLA should be improved. The response time could be improved.

    How was the initial setup?

    I can't say for certain that it was simple. It was simple for us. Because I have an experienced manager who manages our team, it was simple for him to set that up.

    It took some time because we were building a core banking service system from scratch. What we did in OutSystems, aside from setting up all of the licenses and the platform itself, was that we had help because it was the early days of the company. OutSystems in Portugal assisted us with this. However, because the solution was created from scratch, it takes a long time to deploy it with the business solution.

    What about the implementation team?

    I manage a development team that develops and maintains DevOps. Within that team of developers, I add one who leads the team that also handles all of the tool's administration.

    What's my experience with pricing, setup cost, and licensing?

    I believe they are very strict with their pricing platforms, or the pricing policies, and it changes. They have changed it from software units to application objects in recent years, and now it's all free, but you pay for the users. 

    I believe they should have a better scheme for companies like ours, which are small and could benefit from the platform without paying too much.

    The fees are approximately €150,000, €170,000 per year, which is excessive for a company of our size.

    We don't have any additional costs, but we did have, within this price we had some, I believe we have some agreements regarding accelerator, to be honest, I don't know off the top of my head.

    What other advice do I have?

    They should have OutSystems support with the setup and structuring of the best pricing for the goal that they want to assign to the solutions. Because of the pricing, if you want to use OutSystems for self or internal solutions, it would be very different, but it could be very expensive if you want to develop things for the outside, which would require users and business management. I believe they should receive support directly from OutSystems or through a vendor. I'm not sure which is preferable. However, OutSystems support is required for installation.

    I would rate OutSystems a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.