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PeerSpot user
Director, Research & Advisory, Applications Development at a tech services company with 501-1,000 employees
Real User
Easy to set up with good drag an drop functionality but needs better documentation
Pros and Cons
  • "The product is mostly stable."
  • "The documentation needs to be more robust."

What is our primary use case?

My engagement with the solution was primarily as a private contractor for our banks. We were doing several RPA developments for banks. So they had some processes whereby they wanted to use a low-code approach. They wanted to create workflows out of that. That's what I was focusing on.

What is most valuable?

Their drag-and-drop functionality is amazing. Their visual layout designers tend to be way better than the ones that I've seen - even compared to something as simple to use as Power Apps.

It's easy to set up the solution.

The product is mostly stable. 

What needs improvement?

One of the things that they could do a little better is the performance speed of the UI refresh. It sometimes seems a little choppy, depending on what sort of machine power we have. I have a moderately powered machine, and I still found that the reload of the UI was not the most accurate, and I would have to reload the same page a couple of times to get the reflection of the right information. 

It's frustrating in that if you forget to refresh, you're showing somebody the wrong thing, and your bosses aren't happy with you.

The documentation needs to be more robust.

Their UI reach refresh rates could be perhaps better. There's a lot of heavy focus on the client being able to create, to refresh quickly. I don't know what that mechanism looks like for them. 

The integrations that have been created for automated testing, et cetera, should be a big area of improvement for them. If they could think about creating better integrations or opening up the integration space to get more hooks into more automated testing frameworks and platforms, it would be a nice little addition to their whole arsenal.

OutSystems has an opinionated approach to how it will save the data in the back and how it will create application architecture. So they have components, and they have the ability to break things into smaller pieces, however, if I was ever to try and take the system that OutSystems created and try and replicate and take that code base, for example, and put it into a .NET IDE, it doesn't work. Ever. That was sort of a bummer for me.

One of the things that I keep hearing from people is, "We are going to use low-code applications of platforms to create a very basic proof of concept," and that is where their inclusions end. However, to use that proof of concept of complex work, we need to go back to the Javas, and the .NETs, and the C++ of the world. The ability to get that code over and make it work in these different IDEs was not well thought through.

For how long have I used the solution?

I've used the solution for a year and a half. 

Buyer's Guide
OutSystems
January 2025
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What do I think about the stability of the solution?

Except for the issues around screen refreshes, its stability is okay. It's fine. It's comparable to PowerApps.  

Which solution did I use previously and why did I switch?

I've also used Microsoft PowerApps.

Clients were also using UiPath.

How was the initial setup?

The initial setup was straightforward, however, initially getting my feet wet, and kicking it off, can be difficult. The documentation at that moment in time was lacking. It was a very basic, here's how you do a hello world kind of thing, and everything else that followed those instructions were based on the same simple idea. If they could just start making the documentation a bit more realistic with real-world situations, they'll definitely be helping their clients a lot.

There isn't a lot of maintenance needed. There only needs to be one person maintaining the product.

What other advice do I have?

My advice would be more for OutSystems. They need to make documentation foolproof. They need to make it easy enough for anyone to read and get it up and running. From OutSystems's point of view, they would prefer not to have people struggle for installations, so they should make it really super quick. 

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
In Charge of OutSystems at ITOCHU Techno-Solutions Corporation (CTC)
Reseller
Highly scalable and good support
Pros and Cons
  • "The scalability of OutSystems is very good, it scales automatically very useful for us."
  • "OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application."

What needs improvement?

OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application.

For how long have I used the solution?

I have been using OutSystems for approximately five years.

What do I think about the scalability of the solution?

The scalability of OutSystems is very good, it scales automatically very useful for us.

How are customer service and support?

We are satisfied with the support but it could be better. We are the product provider and sometimes we contact the support for our customers and we have to escalate our issue most of the time for the correct answer.

I rate the support from OutSystems a four out of five.

What other advice do I have?

I would recommend this solution to others.

I rate OutSystems a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
OutSystems
January 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer1401765 - PeerSpot reviewer
Director Technology at a computer software company with 5,001-10,000 employees
Vendor
You can keep running your applications because it's on .NET and hosted centrally
Pros and Cons
  • "One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform."
  • "The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms."

What is most valuable?

One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform.

What needs improvement?

The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. 

I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms.

For how long have I used the solution?

We have been there with OutSystems for two and a half years to three years now. 

What do I think about the stability of the solution?

Stability could be from multiple perspectives. From an enterprise perspective, it is the stability of the company. For example, most of the enterprise ERPs are SAP, so I don't have to check twice if a product is okay. 

It's the IT strategy a company is taking, which is effectively what they're going to do for the next five years. They're going to onboard a lot of applications onto this platform. So stability-wise, of course, the scale of the company is not so big, whereas large enterprises could say that it's stable as an organization.

Coming to the other part of the stability which is at the platform-stability level, I think that the features and the support that they provide are quite good, and because it is horizontally scalable, so it doesn't matter there.

What do I think about the scalability of the solution?

It has good scalability in terms of the target platforms, multi-tenancy, or hosting on multiple clouds.

How are customer service and technical support?

My team has been interacting with technical support and their feedback is good. Their training is good. I think OutSystems provides one of the best trainings out of all similar platforms.

How was the initial setup?

The development environment is quite easy. You install it out of the box, and it works. It's a one-click install there. I have not been involved with Enterprise setup, so I do not have any comments on that.

What about the implementation team?

We primarily suggest the IT and OutSystems work together for the setup.

Which other solutions did I evaluate?

If I talk about enterprise-level implementation, we work very closely with Siemens, which is where Mendix comes from. We are partners with Siemens, and that's where it helps us in developing applications on Mendix because we get good community support there. I'm not sure how things are otherwise. 

For OutSystems, it is more of community support and a kind of library they have, in terms of the reference implementation of libraries, which can be applied.

For the industrial and enterprise nature of work, that is, for B2B scenarios, Mendix fares well. OutSystems might have a slight advantage for B2C scenarios. I would say that they are equivalent in most of the aspects. There are certain features that Mendix provides which OutSystems does not provide. Similarly, there are areas where OutSystems fares good but Mendix does not. I would rate Mendix and OutSystems the same. 

The initial adoption of Microsoft PowerApps is a little bit of a hurdle. If that's overcome, then other things would be reliant. When we talk about PowerApps, we talk about the whole Microsoft ecosystem, that is, Microsoft Flow, Microsoft PowerApps, Microsoft Power Automate, which effectively brings a lot of power in terms of an ecosystem. 

If I have to go with applications related to Microsoft Office 365, I might go for PowerApps. If I need external integrations and things, where they provide premium APIs and things, it becomes a little bit of a challenge. 

Development-wise, PowerApps could provide a free version. They always have but it's quite restricted. If you download OutSystems or Mendix, you could do anything with the free version. That's where, in terms of acceptance, PowerApps gets a little restrictive because you need a license to evaluate it. If it is not restricted, there'll be more adoption. Of course, you can restrict deployment, the size, and all that, but development capabilities should not be restricted.

What other advice do I have?

The value proposition is not clearly visible out of these platforms as yet. Your penetration level will be decided based on if you are able to reach small and medium enterprises. If I compare something like Zoho with OutSystems, Zoho is getting good traction by purely focusing on the small and medium enterprises. These kinds of things could be game-changers in the future. 

That's where the licensing model becomes a little cryptic. Of course, for enterprise, it makes sense at certain times, and it does not at certain times. The licensing models are one of the things that could be improved there and changed in terms of adaptability.

OutSystems is quite a mature platform. OutSystems provides a lot of capabilities as such. However, it's not a one-size-fits-all kind of solution. Based on the needs, the platform that would be the most suitable one should be decided. 

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Software Developer at iSON Xperiences
Real User
Top 20
Helps to build mobile and web applications on SOAP and REST
Pros and Cons
  • "The solution helps to build mobile and web applications on SOAP and REST. You can integrate it with backend systems by submitting a code."
  • "The tool needs to improve the efficiency of its widgets."

What is our primary use case?

The solution helps to build mobile and web applications on SOAP and REST. You can integrate it with backend systems by submitting a code.

What needs improvement?

The tool needs to improve the efficiency of its widgets.

For how long have I used the solution?

I have been working with the solution since 2017.

What do I think about the stability of the solution?

The tool is very stable due to its strong architecture. The solution’s downtime is also very less. We have hardly had any issues. The product is able to route the traffic to another place if there are any issues.

What do I think about the scalability of the solution?

The tool is scalable. It can accommodate changes in business requirements. My company has around 1000 users for the tool.

How was the initial setup?

The product’s deployment is simple. The tool is a cloud solution. You need to setup an account and access its packages. You just need to download and install it.

What's my experience with pricing, setup cost, and licensing?

The tool’s licensing is based on the user’s usage.

What other advice do I have?

I would rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1191759 - PeerSpot reviewer
Director of Web Solutions at a tech company with 501-1,000 employees
MSP
Easy to set up, low maintenance, good support, and it integrates well
Pros and Cons
  • "The technical support is perfect."
  • "The prices should be lower. It is a little bit too high for a small market."

What is our primary use case?

We are a reseller and OutSystems is one of the products that we provide to our customers.

What is most valuable?

OutSystems allows you to do things really quickly.

This product requires very little maintenance, and it is easy to do as compared to traditional programming solutions.

What needs improvement?

The prices should be lower. It is a little bit too high for a small market.

For how long have I used the solution?

I began working with OutSystems in 2014.

What do I think about the stability of the solution?

The stability of this product has been incredible. I would rate it a ten out of ten in this aspect.

What do I think about the scalability of the solution?

We are in a small country and although this is a scalable product, that is not usually an issue for us.

How are customer service and support?

The technical support is perfect.

I would rate the technical support a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing is an area that needs to be improved.

The subscription is billed on a yearly basis.

What other advice do I have?

This is a product that I recommend for anybody who is digitalizing things. It's an incredible tool and you can do things very quickly. Certainly, you should look into it if you are going to implement any kind of application. Whether it is field service, internal applications, external websites, or something else that is related to the digitalization of processes, and where you have to interact with many systems for integration purposes, this is a good tool.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Tolulope Omotosho - PeerSpot reviewer
Chief Executive Officer at Dependify LLC
Real User
Helps our clients generate certificates and has a great drag-and-drop feature
Pros and Cons
  • "The drag-and-drop feature is very valuable."
  • "The tutorials for the solution should be updated."

What is our primary use case?

We use it to help our clients generate certificates. They needed an app to help them record and have data. It allows them to take the certificate number, check if it is authentic and if the equipment that the ticket number is issued against is working perfectly.

What is most valuable?

The drag-and-drop feature is very valuable.

What needs improvement?

The tutorials for the solution should be updated.

For how long have I used the solution?

We have been using this solution for about a month and are currently using version 11.

What do I think about the stability of the solution?

The solution is stable and doesn't require many server resources, so I don't think there are stability issues. They have enterprise and have been around for a long time. Some of the tutorials we use were created in 2014, and we still use them.

How was the initial setup?

The initial setup was straightforward. Once we registered, we installed it and were able to start work immediately. It took approximately 24 hours to set up.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can be improved by updating the tutorials available. I advise people considering the product to ensure they have their data somewhere to generate a certificate. Additionally, I advise them to do their own research. The application makes life easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Project Leader / IT Architect at Hamburg Port Authority
Real User
It's easy to use, and you can easily set it up in a couple of hours.
Pros and Cons
  • "OutSystems is easy to use."

    What is most valuable?

    OutSystems is easy to use. 

    For how long have I used the solution?

    I have been using OutSystems for six months.

    How are customer service and support?

    OutSystems support is okay. 

    How was the initial setup?

    Setting up OutSystems is easy. It take one or two hours. 

    What's my experience with pricing, setup cost, and licensing?

    The price is okay. OutSystems isn't expensive. It's a mid-range solution.

    What other advice do I have?

    I rate OutSystems nine out of 10. I recommend evaluating it as a POC first. If everything is okay, you can start.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Outsystems Consultant at a tech services company with 1-10 employees
    Real User
    I can make updates on the fly, as requirements change, when meeting customers
    Pros and Cons
    • "For me, the most valuable feature is the flexibility the tools give us to change any customer requirements on the fly, when we are in a meeting. I also like how easy it is to deploy the code between environments and how easy it is to integrate OutSystems with other systems."
    • "The latest version of the app generation tools could be more user-friendly."

    What is our primary use case?

    I use OutSystems' platform to build mobile apps for our customers as well as good old-fashioned web applications.

    How has it helped my organization?

    Before using Outsystems to develop a client's reporting systems, the process would take six months to complete a report. After using Outsystems, and building a custom application, report-building is one click away - and it only took us three months to build the custom application using OutSystems.

    What is most valuable?

    For me, the most valuable feature is the flexibility the tools give us to change as customer requirements change, on the fly, when we are in a meeting. I also like how easy it is to deploy the code between environments and how easy it is to integrate OutSystems with other systems.

    What needs improvement?

    The latest version of the app generation tools could be more user-friendly.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    You can have your solution on the cloud or on-premise, it all depends how you develop your code. But from my 11 years experience, well-developed solutions don't have stability issues.

    What do I think about the scalability of the solution?

    All platforms and languages have their limitations. If the solution is designed, from the beginning, to scale properly, there will be no problem at all with OutSystems. The way OutSytems works, it is not too hard to scale.

    How is customer service and technical support?

    Technical support is good, always able to help.

    How was the initial setup?

    Setup is not complex at all.

    What's my experience with pricing, setup cost, and licensing?

    You should contact OutSystems for more details but my opinion is that it is not for small business budgets.

    What other advice do I have?

    The conventional coding rules don't apply here. You need to have an open mind and let the platform take control from you at times.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.