OutSystems Reviews

We are a financial institution, and our primary credit solution is developed in OutSystems. We have several small apps, not for mobiles, but apps that are developed to support our core business, which is factoring and credit.

It is easy to use.

In my opinion, the support and the pricing could be better.

I have been working with OutSystems for seven or eight years.

OutSystems is a stable solution.

OutSystems is scalable.

In terms of the solution, we went through some minor escalations. It was simple to manage. We have also added some redundancy to our app server, which was simple to set up.

Our company is still small, with a staff of about 50 people. I believe ten of them are developers. They develop, operate, administrate all systems platforms and deployed applications. The remainder, are business units.

The SLA should be improved. The response time could be improved.

I can't say for certain that it was simple. It was simple for us. Because I have an experienced manager who manages our team, it was simple for him to set that up.

It took some time because we were building a core banking service system from scratch. What we did in OutSystems, aside from setting up all of the licenses and the platform itself, was that we had help because it was the early days of the company. OutSystems in Portugal assisted us with this. However, because the solution was created from scratch, it takes a long time to deploy it with the business solution.

I manage a development team that develops and maintains DevOps. Within that team of developers, I add one who leads the team that also handles all of the tool's administration.

I believe they are very strict with their pricing platforms, or the pricing policies, and it changes. They have changed it from software units to application objects in recent years, and now it's all free, but you pay for the users. 

I believe they should have a better scheme for companies like ours, which are small and could benefit from the platform without paying too much.

The fees are approximately €150,000, €170,000 per year, which is excessive for a company of our size.

We don't have any additional costs, but we did have, within this price we had some, I believe we have some agreements regarding accelerator, to be honest, I don't know off the top of my head.

They should have OutSystems support with the setup and structuring of the best pricing for the goal that they want to assign to the solutions. Because of the pricing, if you want to use OutSystems for self or internal solutions, it would be very different, but it could be very expensive if you want to develop things for the outside, which would require users and business management. I believe they should receive support directly from OutSystems or through a vendor. I'm not sure which is preferable. However, OutSystems support is required for installation.

I would rate OutSystems a seven out of ten.

One of our clients is a union, like a labor union, and therefore they're using it to develop an engagement-type app, for member engagement applications.

Overall, it's a very nice solution.

The fact that you can run it on a lot of platforms is great. The client's goal is to create a mobile application that a lot of platforms, a lot of the old enterprise type platforms cannot do. The client wants to create something that you can put in every member's hand to engage with that member. The platform they were using before, for sure, cannot do that. This solution is very versatile in that sense.

There is literally a ton of stuff it can do. It's very flexible.

The scalability is very good.

The stability is great.

They have very good technical support.

You can run it on their cloud platform or you can run it on your own cloud platform. It's your choice where you run it. If you don't like their cloud, then you can go to somebody else's cloud and run it there and they will install it on there for you.

The solution is costly.

The solution is still very new to me, and it's therefore hard for me to discuss missing features. I'm still learning and discovering.

I haven't been using the solution for that long. It's very new to me. It's likely been about two short months.

The stability is very good. I haven't run into any issues at all. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's great.

The solution is much better suited to enterprise-level organizations.

The product is definitely scalable. You can go from, for example, 10 users to a million users. It's just a matter of how much hardware you put behind it. Everything runs on the cloud. Therefore, you just keep throwing more memory, more disc space, more processing power, et cetera. It's not a problem.

Tech support is very good. They have online support and they have a support number as well that you can call. You can initiate a support case and they usually get back to you probably within three to four hours, maximum. They are very, very helpful and responsive. We are quite satisfied with the level of service.

I didn't do the setup myself. That was actually done by OutSystems. I can't speak to how easy or difficult the process is, or how long the deployment takes. I don't have any insights in that sense.

We had OutSystems handle the installation for us. We did not handle the process on our own.

The cost of the product is very high and would price out smaller organizations.

My client pays for the solution. Therefore, I have no visibility of the cost. I can't speak to the licensing or the pricing, or the terms of use.

We've also looked at Mendix and Vinyl. We looked at Gartner and compared them with this product.

I'm an external consultant. I have a few different clients. I have no relationship OutSystems directly.

I played a little bit with OutSystems. I have one of my other clients on an OutSystems user. I'm in the process of just learning. I am trying it out. I have a computer consultant that is helping me. There are certain things that I'm looking at, in general. 

The OutSystems platform is really nice, however, it's very expensive for small to medium-sized businesses. I have one customer that's an enterprise-sized organization that can afford OutSystems, however, there are a lot of my other clients that are not that large. Vinyl might be a better solution for them.

I'd recommend the solution, however, I would suggest those considering the solution to do their homework first. Look at Gartner and other opinions. Understand what you are getting into, and then decide.

I'd rate the solution at a nine out of ten.

I use OutSystems in my company to develop web applications and mobile applications to be released by an insurance company.

The most valuable feature of the solution is that it allows users to easily build applications.

I want OutSystems to provide some service that allows its users to see the overall features and components that the tool offers for projects, especially when you build many applications. It is hard to find the logic in OutSystems. From an improvement perspective, I want to be able to properly use logic in OutSystems.

I have experience with OutSystems. My company has a partnership with OutSystems.

It is a stable solution. I have not had any issues with bugs or the product breaking down.

I have experience with Mendix, PowerApps, and Power Automate. The UI and UX of OutSystems are better than Mendix. The UI of OutSystems is easy to understand.

The product's initial setup phase was easy.

The solution can be deployed in a week or two.

It is not an expensive product, especially if you have access to more features and deal with more projects.

I rate the overall tool a ten out of ten.

The solution has helped our organization with the timely delivery of projects. We have seen more than a 100% increase in productivity across all the teams.

The solution's most valuable feature is its ability to organize the entire project view on one platform, including data, development, and processes.

The solution's ability to create and run automated tasks could be better. They should include data extracting and handling tools in the next release.

We have been using the solution for six years.

I rate the solution's stability a nine out of ten.

I rate the solution's scalability a ten out of ten.

The solution's initial setup process is easy for the cloud version. However, it is complicated for the on-premises version.

Our clients have seen a return on investment for the solution.

The solution is too expensive for small companies. Whereas, for large companies, it is worth the investment.

I advise others to ensure they have a long-term strategy for multiple projects while opting for the solution. Otherwise, it would be challenging to receive a return on investment.

The solution is good. I rate it a nine out of ten.

The tool makes the development process easier. 

I have difficulty in using several new features. Some of the product's features are tricky to use as well. 

I have been working with the product for six months. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a nine out of ten. My company has around 20 people for the product. We use the product daily. 

The product's setup is easy. One person is enough to handle its deployment. 

The product is expensive and I would rate its pricing a seven out of ten. You need to pay a yearly subscription to use the product. 

I would rate the product a nine out of ten. 

The solution helps to build mobile and web applications on SOAP and REST. You can integrate it with backend systems by submitting a code.

The tool needs to improve the efficiency of its widgets.

I have been working with the solution since 2017.

The tool is very stable due to its strong architecture. The solution’s downtime is also very less. We have hardly had any issues. The product is able to route the traffic to another place if there are any issues.

The tool is scalable. It can accommodate changes in business requirements. My company has around 1000 users for the tool.

The product’s deployment is simple. The tool is a cloud solution. You need to setup an account and access its packages. You just need to download and install it.

The tool’s licensing is based on the user’s usage.

I would rate the solution a ten out of ten.

I was only testing OutSystems.

The most valuable feature of OutSystems is the drag and drop and toolchains in the small AI developing environment. Additionally, the documentation is helpful.

The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing.

I have been using OutSystems for approximately one month.

OutSystems is stable.

The scalability of OutSystems is good.

I am the only one using this solution. I am a student at a university.

The support from OutSystems is good.

I rate the support from OutSystems a five out of five.

Positive

The initial setup of OutSystems is easy. You only need to sign up. It takes approximately 15 minutes.

I did the implementation of the solution by myself.

There is a free trial to use this solution and other options available, such as enterprise. There are different subscription plans.

The enterprise version of the solution is approximately $1,500 annually.

The maintenance of the solution can be done by one person.

I would recommend this solution to others. There is a portable version available for them to try.

I rate OutSystems a nine out of ten.

I'm using OutSystems to build an ERP system and a customer portal.

OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way.

The PDD framework can't be used for the behavioral-driven development way of working. They're working on improving that, but it's taking a long time. OutSystems also doesn't have branching, which means if there's a production issue, it's not so easy to fix.

I've been using OutSystems for a year and a half.

OutSystems is stable.

OutSystems is scalable.

We've had good contact with OutSystems' consultants.

The initial setup was straightforward.

We used a team of OutSystems developers.

I would advise anyone considering implementing this solution that you need a senior OutSystems developer to help your in-house developers because it can be quite hard to work with in the beginning. If you have a senior OutSystems developer who can help with best practices, then you're good to go. I would give OutSystems a rating of seven out of ten.