Palo Alto Networks Cortex XSOAR Reviews

We are using Palo Alto Networks Cortex XSOAR for automation.

The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case.

Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly.

I have been using Palo Alto Networks Cortex XSOAR for approximately six months.

Palo Alto Networks Cortex XSOAR is a stable solution.

The scalability of Palo Alto Networks Cortex XSOAR is fine for what we are using it for.

We have our SecOps department of user 50 people that are using the solution for alerts. We plan to increase usage in the future.

The support from Palo Alto Networks Cortex XSOAR could improve. However, a lot of the support is poor.

We have three people in the security operations that do the maintenance and support of Palo Alto Networks Cortex XSOAR.

The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market.

I rate Palo Alto Networks Cortex XSOAR a six out of ten.

We use Palo Alto as a firewall, a system for detecting and whitelisting certain IP addresses or to block certain IP addresses based on where they're coming from. We then send the logs to another log management tool for more forensics and analysis before we make a decision.

We're basically using Palo Alto for firewalling and sending those logs to another security monitoring tool to make decisions based on analytics that it provides us.

The solution is very reliable. The performance is great.

The scalability of the solution is excellent. 

We find the solution to be very robust. Palo Alto has been in the industry a long time and the solution reflects that.

The initial setup is very straightforward. It's not hard to deploy.

The solution is very expensive. They would get more clients if it wasn't so pricey.

I've been using the solution for about four years at this time. It's been a while. 

The solution is very reliable in terms of performance. It doesn't crash or freeze. There are no bugs or glitches.

The solution is extremely scalable. If a company needs to expand it, it can do so easily.

The technical support has been very good. Palo Alto is top of the line. They've been in the industry a long time and their support team reflects that knowledge. We are very satisfied with their level of support.

I also work with Fortinet. We've used them for around the same amount of time.

We found the initial setup to be quite straightforward. It's not hard to do. A company shouldn't have too much of a problem getting it up and running.

I cannot speak to the exact cost of the solution or how much our organization pays.

However, it is my understanding that the product is extremely expensive.

I'm not sure which version of the solution we're using at this time.

I'd rate the solution at an eight out of ten. We've been quite pleased with its capabilities. The only thing is it is pretty expensive.

I'd recommend other users work both with Palo Alto and Fortinet. They are great together. They compliment each other nicely.

We use the solution for incident orchestration.

The solution helps us with incident analysis.

The solution has the best processing and incident analysis features.

The solution's price could be better. Also, they should provide integration with machine learning and artificial intelligence platforms.

We have been using the solution for seven months.

I rate the solution's stability an eight out of ten.

I rate the solution's scalability a ten out of ten.

The solution's technical support team is good.

Positive

The solution's initial setup process is easy. We implement it on the cloud and premises.

The solution generates a good return on investment.

The solution's pricing needs improvement.

I recommend the solution to others and rate it a ten out of ten.

I'm currently evaluating XSOAR to see what the solution can do. I'm playing around with the various features. 

The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily. 

XSOAR could have more integration options. 

I have used XSOAR for two months.

XSOAR is stable. 

Setting up XSOAR is straightforward and takes about 30 minutes. It doesn't require any special technology to implement it in any architecture.  You create a virtual machine, move the file to it, launch the installer, and let it run. It doesn't require any complex tasks. 

I rate Palo Alto Networks Cortex XSOAR nine out of 10. 

The solution is used for security. 

Palo Alto is easy to use. 

The dashboard could be better. 

I have used Palo Alto Network Cortex for six months. 

There are issues with stability as it was giving false positives and has bugs. I rate the stability a seven out of ten. 

It is a scalable solution. There are two hundred users using the solution at present. I rate the scalability an eight out of ten. 

The solution was deployed by analysts. 

I rate the overall solution an eight out of ten. 

Our clients use it in our managed service platform, in our cloud. We also provide solutions to our clients on Service Cloud and XDR.

The advanced security capabilities and the automation available with the solution are the most valuable solution. Moreover, the scalability and ease of management are additional benefits.

There is room for improvement in terms of the pricing model. 

We've been selling and working with it for eight years.

It is a stable solution. I would rate stability a ten out of ten. 

It is a scalable solution. I would rate scalability a ten out of ten. Our clients are enterprise businesses. 

The customer support is good. 

Positive

Since we handled the installation ourselves in our environment, it's really easy for us to install.

It may not be the easiest installation, especially when configuring agents with specific functionalities. But the initial setup is relatively easy. Maintenance is ongoing. It's always required to ensure the system runs smoothly.

The deployment process really depends on the client. It varies based on the complexity of the deployment. Each time is different. It could take anywhere from a few days to a week.

We probably have around six people involved in the process. When it comes to setup, it's all about proper planning and understanding the client's specific needs and requirements for the service.

I would rate pricing a seven out of ten, where one is a low price, and ten is a high price. We use the annual subscription. There are no additional costs.

I would advise them to explore the extensive features it offers in terms of organization and remediation. It's important to consider its seamless integration with other platforms and the wide range of services and products provided by the company.

Overall, I would rate the solution a nine out of ten because the product offers a comprehensive network and cloud solution. We can provide clients with a complete end-to-end solution through a single vendor.

We use the solution to create playbooks for all the operational programs.

The solution's integration with non-security solutions will be helpful.

We have been using the solution for almost two years now.

The solution is stable. I rate its stability an eight.

I rate the solution's scalability as an eight. It is complex to scale.

The solution's technical support team takes longer to reply to the queries.

Neutral

The solution's initial setup process is straightforward.

The solution's cost is reasonable. I rate its pricing as a five.

I rate the solution an eight.

The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking, and its strengths are the major reason why I recommend the product to others.

With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task. The aforementioned aspects of the solution can be considered for improvement. In the future, I need the product to provide me with the ability to manage its base.

In the future, I want Palo Alto Networks Cortex XSOAR to provide me with an option that allows me to do an automatic setup process. I also want Palo Alto Networks Cortex XSOAR to plan a way to minimize the need for too many configuration processes in an architecture. I feel that currently, the setup process of the product is really hard.

I have experience with Palo Alto Networks Cortex XSOAR. My company has a partnership with Palo Alto Networks.

We don't face any issues with Palo Alto Networks Cortex XSOAR in our company right now. Certain issues only crop up with the firewall devices from Palo Alto Networks.

It is a scalable solution.

I rate the technical support a nine out of ten.

Positive

I only handle Palo Alto Networks.

I did not manage the initial setup of the product, as it was taken care of by a product specialist.

I am more comfortable with Palo Alto Networks compared to its competitors.

I can say that I am a bit satisfied with Palo Alto Networks Cortex XSOAR. I manage the product's setup phase, so I am getting familiarized with it.

I can only recommend Palo Alto Networks Cortex XSOAR after I personally complete the setup phase of the product in our environment. In general, after I complete the setup process of Palo Alto Networks Cortex XSOAR in my company, I will recommend it to others.

I rate the overall tool an eight out of ten.