We are working with Qlik Sense Server Edition, installed in an international company with more than 10,000 users.
BI Consultant at dolphin consulting
Easy to use with a modern design, but it would benefit from better customizability
Pros and Cons
- "The most valuable feature is the user experience."
- "I would like to have the ability to better customize the visuals including changing fonts, sizing, colors, axes, and titles."
What is our primary use case?
How has it helped my organization?
Lots of end-users are now familiar enough with this solution to create quick dashboards based on their own data sources, like Excel files, CSV, TXT files, and databases. They also have the ability to connect to a data mart.
What is most valuable?
The most valuable feature is the user experience. It is easy to use and has a modern design.
What needs improvement?
I would like to have the ability to better customize the visuals including changing fonts, sizing, colors, axes, and titles.
Additional functionality would improve this solution.
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Qlik Sense
January 2025
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For how long have I used the solution?
We have been using Qlik sense for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations and Delivery Leader at a tech services company with 10,001+ employees
Enables us to create a dashboard with live data and make decisions based on the information provided
Pros and Cons
- "We can generate various graphs, various reports and we can mainly use it for dashboard related things. We can create a dashboard with live data and we can make decisions based on this information,"
- "I would like for it to be more of a plug and play with all of the tools and sources. It would make it much easier to use."
What is our primary use case?
We use this solution for analytical purposes, like business queries and service management queries.
What is most valuable?
We can generate various graphs, various reports and we can mainly use it for dashboard related things. We can create a dashboard with live data and we can make decisions based on this information.
What needs improvement?
I would like for it to be more of a plug and play with all of the tools and sources. It would make it much easier to use.
It should take less time to margin my reports and they should have reusability of existing data to make it easier for coding.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is quite good, we have not experienced any downtime or slowness.
What do I think about the scalability of the solution?
In regards to scalability, we'll see if we can have a more concurrent user and speed will be as good as what we're experiencing now. As soon as we put more load connections, we hope that it has the same outcomes. Right now, we have less than 50 users but our plan is to increase by almost four times to 100 in our first year and down the line, it would be 300 plus.
How are customer service and technical support?
Technical support is quite good. It's comparatively really nice.
How was the initial setup?
The initial setup was easy. It's easy to install and user-friendly. The deployment didn't take more than two weeks.
What about the implementation team?
We deployed in-house. We required two staff members.
What's my experience with pricing, setup cost, and licensing?
Licensing is quite good, easy, but slightly expensive. We'll keep increasing the number of users and then we can probably get better discounts.
What other advice do I have?
I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Qlik Sense
January 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
P&C Underwriting Analyst at a insurance company with 10,001+ employees
The mapping capabilities within the GeoAnalytics extension are valuable.
What is most valuable?
- GeoAnalytics
How has it helped my organization?
The mapping capabilities within the GeoAnalytics extension have been a game changer. I no longer have to do that analysis in different tools and then bring it into our BI solution.
What needs improvement?
This tool is difficult for novices. You really have to have a good understanding of set analysis to put together a polished product.
For how long have I used the solution?
I have used it for 18 months.
What was my experience with deployment of the solution?
We encountered deployment issues with server performance.
What do I think about the stability of the solution?
We encountered stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Customer Service:
Customer service has been good and everything has been hands-on.
Technical Support:This type of interaction with Qlik is done in another area of my organization.
Which solution did I use previously and why did I switch?
I previously used Tableau. However, Qlik got things right by designing a platform first.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
It's really difficult for me to quantify ROI because this is an enterprise solution for my company and I don't even know every area that implemented it.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated Tableau .
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Business Intelligence at a healthcare company with 201-500 employees
Non-technical users would get bogged down trying to set up expressions.
What is most valuable?
- Easy to use
What needs improvement?
Set analysis "language" leaves a lot to be desired; non-technical users wanted full features but would get bogged down trying to set up expressions, requiring unplanned help.
Visuals change when exported; not compatible with other products other than Qlik.
Must have Qlik tools to use Qlik files.
I’m referring to the script expressions in the visualizations. Explaining or working through something like below to an everyday user was tedious, and time consuming. Plus, it did not leverage the skillset of our developers, and switching gears from our working environment (SQL Server, Visual Studio) to a Qlik scenario was a real pain.
For how long have I used the solution?
I have used it for one year.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
Data must be well staged or Qlik has trouble loading and relating data sources.
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:Technical support is good.
Which solution did I use previously and why did I switch?
There was nothing that was being created - except for some of the geospatial/map features - that couldn't be done in Excel.
What about the implementation team?
A combination of a vendor team and an in-house team implemented it; mostly in-house.
What was our ROI?
- Sunset the product; moving on to another product.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options. A salesperson got a hold on some people outside of IT/BI; need I say more.
What other advice do I have?
It's an easy-to-use, fun visualization tool; probably best suited for prototyping. We explained this to Qlik Sense sales and were told we probably over bought.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech services company with 11-50 employees
Easy to find information and to shrink large charts but needs to needs to offer basic competitive functionalities
Pros and Cons
- "Showing a miniature version of the chart if the case chart is bigger than the screen resolution allows us to have full context at all times."
- "They should generally focus more on the evolution of current capabilities rather than doing everything but only at 50% effectiveness."
What is our primary use case?
We primarily use the solution as a self-service for business users without heavy knowledge of IT products. It allows them to create their own content either on custom data or pre-prepared structures and calculations by IT. On top of that, there is also IT-prepared end-to-end content and global reporting covering mobile reporting mainly in big pharmaceutical corporations.
We are running an on-premise version in the cloud on Amazon EC2 and Azure.
We are using also additional Qlik products such as Mobile, GeoAnalytics, nPrinting, Alerting, and Qlik Data Catalyst.
How has it helped my organization?
Qlik Sense is a great tool if you want to start with simple self-service inside your company and get familiarized your business partners with company data and extend a user's data literacy.
For that, Qlik also provides various programs to help a company adopt the tool. These include the Qlik Continous Classrooms, Data Literacy program, etc.
The only disadvantage is the custom language which users need to learn from scratch even though we are finding it more user-friendly than DAX or MDX for multidimensional querying of data.
What is most valuable?
The Insight Advisor (Natural Language Processing) feature allows users to find information through a chat bot which also recommends interesting views on data. It's a very nice feature.
Showing a miniature version of the chart if the case chart is bigger than the screen resolution allows us to have full context at all times. Alternative dimensions and measures in charts help to limit the number of visualizations on-screen and make analytics easier for business users.
What needs improvement?
Providing the same basic capabilities as its competitors - such as an easy setup of colors, pixel-perfect reporting (if needed), better control of visual behavior of visualizations (currently legend and axis names are missing based on screen resolution), et cetera, is needed.
They need much better server management. Currently, even a single application can crash the whole server.
They should generally focus more on the evolution of current capabilities rather than doing everything but only at 50% effectiveness.
For how long have I used the solution?
I've used the solution for over three years.
Which solution did I use previously and why did I switch?
We did use Cognos and PowerBI and we switched because of the demand of our clients.
Which other solutions did I evaluate?
We did not evaluate other options.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners of Qlik company
Works at a outsourcing company with 10,001+ employees
An intuitive feel that provides valuable, real time insight into our data
Pros and Cons
- "All the necessary information is available to everyone in real time."
- "The next version should include more standard integrations."
What is our primary use case?
This is an incredible platform that we use for data analysis.
How has it helped my organization?
All the necessary information is available to everyone in real time.
What is most valuable?
This solution is easy to use, intuitive and has great power for the exploitation of data.
What needs improvement?
The next version should include more standard integrations.
For how long have I used the solution?
Two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Financial Analyst at Rockford Orthopedic Associates, LTD.
Makes it simple to design graphs on the fly.
What is most valuable?
Qlik Sense makes it simple to design graphs on the fly in very little time.
How has it helped my organization?
It has cut the production time of creating reports from hours to minutes.
What needs improvement?
Visually, Qlik Sense has some bugs that prevents the user from being able to customize fonts and certain layouts. When a total column is added it bolds the second column instead of the total column. It looks poor from a presentation standpoint. Additionally, you cannot customize the font type, color, or size.
For how long have I used the solution?
We have been using Qlik Sense for five months.
What was my experience with deployment of the solution?
There were some deployment issues but nothing that was not correctable.
What do I think about the stability of the solution?
Initially, we had issues with reloads failing but have not experienced any stability issues for multiple months since then.
What do I think about the scalability of the solution?
We are not encountering any scalability issues at this time.
How are customer service and technical support?
Customer Service:
The customer service is excellent and definitely care about the client.
Technical Support:I have not had to use the technical support.
Which solution did I use previously and why did I switch?
We did not use a comparable product prior to using Qlik Sense.
How was the initial setup?
The initial setup was somewhat challenging but we worked with a consultant to ease the burden.
What about the implementation team?
The vendor was very good with implementing but we have not had great success with them through the build process.
What was our ROI?
We have not determined our ROI at this point.
What's my experience with pricing, setup cost, and licensing?
Find out how many users will actually be in Qlik Sense on a daily basis as opposed to users that only want to see a set display at scheduled frequency. If they want to see a set display, I would suggest using NPrinting and not buying the individual a license.
Which other solutions did I evaluate?
Some other options were evaluated but I do not recall the names of the other BI tools.
What other advice do I have?
It is a significant time commitment on the front end, so plan accordingly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Thanks for your review Brandon. I was wondering if you could elaborate on the valuable features of Qlik Sense as oppose to other options in the BI category? I'd love to hear more about that. Thanks, Julia
Capacity Analyst at a security firm with 10,001+ employees
I like the charts and tables and how they interconnect.
What is most valuable?
The charts and tables and how they interconnect. The speed at which you can drill down into a single row of data amongst 100s of millions like we have is amazing.
How has it helped my organization?
We can now view where and how we lose hours (ie. vacation, bereavement, sickness, training, union business, etc.)
What needs improvement?
Training resources in print.
For how long have I used the solution?
1.5 years
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
They're good, but sometimes lack in responding on time.
Technical Support:5/10 - really needs improvement, we can't be expected to spend large amounts of money in consulting fees every time we need something, especially when you're not providing training resources.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
I'm not the IT administrator, so can't really answer that.
What about the implementation team?
In-house.
What was our ROI?
Hard to measure that.
Which other solutions did I evaluate?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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It's one of the best BI tool I have used .. worth to try and explore against your need.