Our primary use case for this solution is focused on the pharmaceutical business, and we deploy it on-premises. We use it typically for dashboards, sales charts, and cost of production for marketing with solutions like Salesforce.
Genral manger at Solintegra AS
A useful solution for dashboards, sales charts and cost of production for marketing
Pros and Cons
- "The solution is scalable."
- "The scripts available in the solution are not great."
What is our primary use case?
What needs improvement?
The scripts available in the solution are not great and could be improved. Additionally, the setup should be more straightforward.
For how long have I used the solution?
We have been using this solution for approximately fifteen years.
What do I think about the stability of the solution?
The solution is stable.
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Qlik Sense
December 2024
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What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I rate customer service and support seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not too complicated. However, approximately 10 to 15 people are needed for deployment in any project.
What was our ROI?
It is complicated to calculate ROI for any product.
What other advice do I have?
I rate this solution a nine out of ten. However, because it's very important, the solution is good and can be improved by including data mining and machine learning.
Disclosure: My company has a business relationship with this vendor other than being a customer:
HOD Analytics Department at OneLogix (Pty) Ltd
All the users getting the same data enables them to use the data and not spend hours preparing data
Pros and Cons
- "We have been using Qlik Sense to generate reports that have taken hours to prepare before that we are now able to update in a couple of minutes and are available to users on a centralized platform where they are able to get the required reports."
- "From the initial setup of the product we had some struggles getting connections to some of our databases to function, this indicated that some of the data extract drivers can be improved and addition of some of the older database engines need to be added in Qlik Sense."
What is our primary use case?
We have been using Qlik Sense for centralized reporting and analytics where we have one source of truth that can not be manipulated by users like spreadsheets. We want users to utilize the reports to analyze the data instead of spending hours producing reports that are never analyzed.
We have been using Qlik Sense to generate reports that have taken hours to prepare before that we are now able to update in a couple of minutes and are available to users on a centralized platform where they are able to get the required reports.
How has it helped my organization?
We have gained incredible value by using Qlik Sense by now enabling the users to utilize the data and the reports in an analytics platform, with all the users getting the same data and reports that will enable them to use the data and not spend hours preparing data. We now have data at our disposal ready for consumption on an hourly basis that use to take users hours to prepare for use.
Being able to see the reports, numbers, and analysis of the data on a more frequent basis have enabled the company and executives to focus on the problem areas and track this on a regular basis.
What is most valuable?
We love the automated reload of data function and being able to join data together from various different sources. The centralized management console gives you incredible power over the security of your reporting platform and data.
We are able to blend together data from our tracking data, operations data, and financial data to display a complete view of driver behavior, productivity, and financial impact.
The capability of the software has enabled us to extract tracking data through our tracking provider's APIs using the REST connector built into the software.
What needs improvement?
From the initial setup of the product, we had some struggles getting connections to some of our databases to function, this indicated that some of the data extract drivers can be improved and the addition of some of the older database engines needs to be added in Qlik Sense.
One of the features that would add amazing value to us if we could have a mix of perpetual licenses and subscription licenses. This would give us the benefit to have less frequent users rather on a subscription license and use the perpetual licenses for frequent users.
For how long have I used the solution?
We have been using Qlik Sense since July 2018.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Qlik Sense
December 2024
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
Business Development/Medical Economics at a university with 5,001-10,000 employees
We were able to identify easy things, such as when a contract was loaded incorrectly
Pros and Cons
- "We began to see how our processes and other team's processes were negatively affecting the bottom line. We were able to provide tips to other teams to help improve their processes."
- "We were able to identify easy things, such as when a contract was loaded incorrectly."
What is our primary use case?
Within the University of Miami healthcare system (UHealth), we wanted to see a high level view of our contracting performance. We currently are utilizing multiple systems of truth. We utilize the Advisory Board's PIC (Payment Integrity Compass) system to model all of our hospital contracts. For professional services, we use Experian's modeling tool. We wanted to consolidate all these different inputs of expected payment values into one view or report. There was a need to compare expected contractual values with actual over time.
It helps our team get better at predicting the future if we continue to monitor and follow. Our hope is that actual values would materialize from our expected values.
How has it helped my organization?
In our own wheelhouse, we were able to identify easy things, such as when a contract was loaded incorrectly. We also began to see how our processes and other team's processes were negatively affecting the bottom line. We were able to provide tips to other teams to help improve their processes.
What is most valuable?
Qlik Sense data visualization building gives users tons of insight and connections that they may not have thought about. When you start play and building with knowledge that is presented, it just begs for more.
What needs improvement?
Trending percentage volume over time in a new way, instead of using multiple pie charts, just have a percent scale and line that shows the percent change over time.
The ability to free form visualizations without coding, I know it is a tall order. There is so much right about Qlik Sense that it is hard to ask for improvements.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The product is super stable. We have no issues
What do I think about the scalability of the solution?
With memory and disk space being so cheap, we have not had an issue
How are customer service and technical support?
Excellent support with constant communications.
Which solution did I use previously and why did I switch?
I previously used a combination of SQL and Crystal reports. It takes a lot more time and effort to get similar results. Qlik does much of the work for you, like a great assistant.
How was the initial setup?
The initial setup is very quick and simple.
What about the implementation team?
Vendor assistance.
What was our ROI?
Currently, our ROI is clear and concise decision-making. This timely addition will easily add $15 million to our bottom line in 2017.
What's my experience with pricing, setup cost, and licensing?
You will spend more time on educating your staff than licensing the product. Ultimately, the cost is low, and it implements fast. The limiting factor is how quickly your staff can keep up.
Which other solutions did I evaluate?
I looked at Power BI and Tableau. Both were missing many things, including the academic healthcare community and expertise around Epic.
What other advice do I have?
It is a great tool for those companies or institutions that really want to empower their users to do great things.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at Red Hat
Provides good stability, but it could be less expensive
Pros and Cons
- "The product responds fast for data analysis."
- "The product could be less expensive."
What is our primary use case?
I use the product to teach data visualization at a university.
What is most valuable?
The product responds fast for data analysis.
What needs improvement?
The product could be less expensive.
What do I think about the stability of the solution?
It is a stable product. I rate its stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a five out of ten. It depends on the number of servers.
How are customer service and support?
The technical support services are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Palo Alto and Power BI.
How was the initial setup?
The tool is very easy to set up. It took me nearly two hours to complete the proof of concept. It requires a couple of days to deploy it in a productive environment.
What's my experience with pricing, setup cost, and licensing?
The product is expensive compared to Power BI. I rate its pricing a nine out of ten.
What other advice do I have?
It is a very good tool for on-premise data analysis. I rate it a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analytics Trainee at Siemens Industry
A very powerful and useful tool
Pros and Cons
- "Qlik Sense is a very powerful and useful tool."
- "The one thing I would probably try to add is some kind of tutorial since the tool has a lot of options to work with, and for someone who is just starting and does not have any prior experience, it can be a little overwhelming."
I have been using Qlik Sense as a Data Analyst Trainee. At Siemens, I am doing a data academy to fully integrate myself into the data world and way of work, and the main tool that is used, from a visual standpoint, is Qlik Sense. In that context, I have been using this application to develop small dashboards on my own, which are later evaluated by my tutors, so I can learn how to make good and effective dashboards for someone who was no idea what Qlik Sense is, since the client usually only cares if the data is shown in a "pretty way."
I can't say for sure if it has highly improved my organization, since I joined only two months ago, but the overall feel I get from my peers is that Qlik Sense is a very powerful and useful tool, and it is very worth mastering, especially for people like me, who are much more "visual" than "coders."
The one thing I would probably try to add is some kind of tutorial since the tool has a lot of options to work with, and for someone who is just starting and does not have any prior experience, it can be a little overwhelming. Even so, I do believe the "Insights" button is a great addition, not only for beginners but for experienced users as well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Engineer - Overhead Lines at University of South Africa
Improves efficiency and speed in the decision-making process, and it's helpful for sharing insights during meetings
Pros and Cons
- "The most valuable feature is the mobile platform."
- "More pivot table options, like the ability to have the totals row at the bottom of the table, would be helpful."
What is our primary use case?
We primarily use this solution for operational and financial dashboards and reporting. We now have the ability to share insights on the Qlik mobile platform.
How has it helped my organization?
This solution has helped us with faster decision-making and faster data access through the mobile platform.
What is most valuable?
The most valuable feature is the mobile platform. This is a great way to share insights in meetings.
What needs improvement?
More pivot table options, like the ability to have the totals row at the bottom of the table, would be helpful.
For how long have I used the solution?
We have been using Qlik Sense for between four and six months.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Visalization Architect at MSD
Intuitive, user-friendly, and good performance, but the administrative tools need to be improved
Pros and Cons
- "The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data."
- "There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or uour own development."
What is our primary use case?
We use this solution for process optimization and getting insight into making better decisions based on data visualization. We have deployed to multiple environments, standard and self-service, among a variety of user groups based on the requirements. This is valid for multiple locations around the world including North America, Europe, and Asia-Pacific.
Use cases are valid for most of the company's divisions, though some of them are using it more often. We have both user types, including consumers who don't have as many privileges and power users who can take advantage of most of the features.
How has it helped my organization?
Qlik Sense has provided insight into specific areas that enabled us to shorten the supply cycle, give a better overview of the company's production, increase profitability, and improve the effectiveness of respective vaccines.
Basically, it improved either processes or decisions for effectively promoting, demoting, or changing products. It presents visualizations enabling easier identification of compounds that lead to greater effectiveness of either trial testing, product delivery, or their supply to the various regions around the world.
What is most valuable?
The most valuable features of this solution are:
- It has intuitive and user-friendly navigation, which facilitates users' adoption of the tool.
- The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data.
- The in-memory compression and processing enable quick responses from the server, provided they are properly sized.
- With Adaptable visualizations (mobile/desktop), there is no need to create multiple versions of the report, one for desktop and one for mobile.
- The powerful data handling and preparation ability to transform data is very helpful.
What needs improvement?
The areas that we feel Qlik Sense can be improved are:
- The administrator tools such as user sessions, active users, task sessions, and the ability to kill, provide insufficient power over what is happening on the platform.
- There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or your own development. There is simply no way to automate.
- This solution needs inbuild versioning, backup, dependency analysis, and regression testing.
- This is an imparity between Windows and Cloud versions with respect to functionality.
- Shared development would be a helpful inclusion.
- Core functionality delivered by extensions (Telemetry, CLI) is in need of improvement.
For how long have I used the solution?
We have been using Qlik Sense for more than three years.
What do I think about the stability of the solution?
Unless you make users doing development, or exploration of their data in the same environment as is the production, you should be good to go.
What do I think about the scalability of the solution?
Scalability is pretty good, although there are limitations, especially for the Windows version, on the number of machines in one environment.
How are customer service and technical support?
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks before a resolution is reached.
Which solution did I use previously and why did I switch?
Business usually wants to explore new options on how to analyze data. We felt that new tools might offer new capabilities.
How was the initial setup?
Our setup included multiple projects, multiple divisions, multiple environments, cloud setup, security, and load balancing. It was especially extensive.
What about the implementation team?
We used both an in-house team and received assistance from a third-party.
What's my experience with pricing, setup cost, and licensing?
My advice is to always evaluate the respective use cases to determine whether it is the best tool to go with.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Programmer Analyst at a energy/utilities company with 501-1,000 employees
It allows us to prototype immediately during a meeting with internal clients.
What is most valuable?
- Rapid application development
- Easy visualization
- User-friendly interface
- Quick deployment
How has it helped my organization?
We can prototype immediately during a meeting with internal clients, and within hours have the first release candidate.
What needs improvement?
- Better data integration
- Real ETL capabilities, such as storing end results data into a database instead of a proprietary file system
As of today, QlikView and QlikSense are only capable of storing the end result/staging data to a proprietary file (QVD). No other tool, outside of Qlik, is able to read these files.
The tools perform very well but there is the inconvenience of being bound to only use Qlik tools in order to read your data.
For how long have I used the solution?
We have used it for POCs for about one year, and on department projects for about six months.
What was my experience with deployment of the solution?
I have not encountered any deployment, stability or scalability issues.
How are customer service and technical support?
Excellent customer service experience.
Which solution did I use previously and why did I switch?
- Oracle BI (OBIEE)
- Cognos (IBM Advance Analytics)
- SAS (for data visualization)
How was the initial setup?
A development environment was up and running within minutes.
What about the implementation team?
The first proof of concept was implemented in house, then we switched to a third-party contractor (SME). It was an excellent choice; projects move much faster and ROI improved too.
What was our ROI?
You can appreciate major ROI within three months.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, start small, create your first prototype, make it very local, and then expand as much as needed for your organization to consume and adopt.
What other advice do I have?
Install the product, try it. If you can get a hold of a third-party consultant or professional services, go ahead and do it. I recommend SME.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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