My organization implemented Qlik Sense as a SEED platform to replace our current BI tools and reporting platforms.
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Creates quick, accurate consolidated dashboards in all operational BUs and client-facing teams
Pros and Cons
- "The flexibility of a non-IT developed solution allows for fast to market solutions."
- "We have had an easy time supplying content to our customers."
- "It needs continued improvement on its visualizations and content customization."
- "I would like to more easily themed environments."
What is our primary use case?
How has it helped my organization?
We have been able to create quick, accurate consolidated dashboards in all operational BUs and client-facing teams.
What is most valuable?
The flexibility of a non-IT developed solution allows for fast to market solutions. We also have had an easy time supplying content to our customers.
What needs improvement?
It needs continued improvement on its visualizations and content customization. I would also like to more easily themed environments.
Buyer's Guide
Qlik Sense
January 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and support?
Support has been fantastic. They are always helpful and quick.
Which solution did I use previously and why did I switch?
Our previous solution was too difficult to use when obtaining new content.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
Qlik provided a great implementation solutions team.
What was our ROI?
Our ROI is strong. We do not have a dollar for dollar comparison, but we are better at providing service which has stabilized customer relations which were previously tense.
What's my experience with pricing, setup cost, and licensing?
Know your needs when going into the purchasing decision.
Which other solutions did I evaluate?
We evaluated Sisense and Tableau.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, Supply Chain Services Operations at a healthcare company with 1,001-5,000 employees
The QIX engine performance speed is a valuable feature.
What is most valuable?
QlikSense has drastically and dramatically made our analytical function more efficient. The QIX engine delivers performance speeds that are simply unmatched by any other BI tool.
How has it helped my organization?
Qlik has, simply but strongly put, removed a significant amount of our time spent engineering data and given that time back to our team to analyze and draw insights that drive decisions and outcomes for our company and for the healthcare industry.
What needs improvement?
If Qlik can further unify its products into a single platform, there would be no stopping them!
For how long have I used the solution?
We started using QlikView in 2013 and have begun work with Qlik Sense in the past year.
What was my experience with deployment of the solution?
We did not encounter any deployment issues.
What do I think about the stability of the solution?
Only when our usage outgrew our physical environment (server size) did we have stability issues.
What do I think about the scalability of the solution?
We did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
From the support group to the extensive user community network, we have received excellent support and customer service when faced with environmental or development issues or questions.
Technical Support:The support is thorough.
Which solution did I use previously and why did I switch?
Prior to Qlik, our data modelling and reporting process consisted of SQL -> MS Access -> MS Excel -> MS PowerPoint; when requests or report criteria would change, that vicious cycle would be repeated and sometimes it was painfully labor-intensive. Qlik optimized the data engineering aspect and packaged that entire process into one place.
How was the initial setup?
Our initial setup was straightforward in the sense that our team leveraged Qlik for internal efficiency only. After time, we built our confidence in our external work and usage spread like wildfire.
What about the implementation team?
We implemented through a vendor, who was very knowledgeable with BI and Qlik.
What was our ROI?
Qlik output operates at the capacity of multiple FTEs. The "faster" time to analyses and insights, and the single source of truth nature of that output has led to better business decisions and faster revenue recognition.
What's my experience with pricing, setup cost, and licensing?
Build some expansion and user growth into your initial purchase.
Which other solutions did I evaluate?
We had other tools in use so were asked to try those first. MicroStrategy and Domo just didn't meet our expectations. Tableau was close on the front-end, visualization aspect but lacked the speed and power on the back end.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Qlik Sense
January 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
Solution Architect at Red Hat
Provides good stability, but it could be less expensive
Pros and Cons
- "The product responds fast for data analysis."
- "The product could be less expensive."
What is our primary use case?
I use the product to teach data visualization at a university.
What is most valuable?
The product responds fast for data analysis.
What needs improvement?
The product could be less expensive.
What do I think about the stability of the solution?
It is a stable product. I rate its stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a five out of ten. It depends on the number of servers.
How are customer service and support?
The technical support services are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Palo Alto and Power BI.
How was the initial setup?
The tool is very easy to set up. It took me nearly two hours to complete the proof of concept. It requires a couple of days to deploy it in a productive environment.
What's my experience with pricing, setup cost, and licensing?
The product is expensive compared to Power BI. I rate its pricing a nine out of ten.
What other advice do I have?
It is a very good tool for on-premise data analysis. I rate it a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analytics Technician at Eurofragrance, S.L.
Easy to use with good customer support but on-premises models need better pricing options
Pros and Cons
- "The visualizations are good and keep improving."
- "They need to make security rules to access applications and data security easier and customizable."
What is our primary use case?
I've been an user for many years and also a developer that's working as a consultant. I use Qlik to develop apps to extract, load, and transform data from different sources and then use this data to make apps for different departments in my organization.
I am a consumer of this data as well, as I work for the Controlling Department. We also use NPrinting to send reports to different people in the organization and this saves us a lot of time on manual tasks.
We extract data from: SAP, SQL DB, Excels, Success Factors, Sharepoint, Oracle, and more.
How has it helped my organization?
Qlik Sense is highly used in my organization as it helps our users to derive insights from the data accurately.
The visualization objects in Qlik Sense are really good and interactive and help my users to get an understanding of the whole story behind the data.
Unlike query-based BI tools, the associative model of Qlik Sense has helped them a lot in deriving insights and metrics for the business. Also, it has helped to reduce the time consumed in doing complex reports and sending them to different people.
What is most valuable?
Qlik Sense has a lot of features that I find valuable.
It's easy to use. As a user, you can learn the basics very quickly and they provide you with free material that makes it easy to learn.
As a developer the tool is easy to learn as well. They keep making improvements to make it easier for users to make their own reports without knowing too much about coding.
You can accurately manage a large volume of data in less time.
Qlik Sense uses an in-memory data model.
It can read a wide range of different sources.
The visualizations are good and keep improving.
The customer support is very good.
What needs improvement?
I would love to see some improvements in the following areas:
- They need to make it easy to generate documentation of apps, giving information about legacy.
- They need to make security rules to access applications and data security easier and customizable.
- I would love it if they could make a "recycle bin" as users sometimes may delete an app and then cannot recover it unless they have made a backup of the server recently.
- There needs to be better pricing options for on-premises clients Right now, they are focusing more on SaaS.
- NPrinting needs more enhancements in its configuration and error handling.
For how long have I used the solution?
I've used the solution for more than five years.
What do I think about the stability of the solution?
We've never had problems with stability due to the fact that we use an on-premises deployment.
What do I think about the scalability of the solution?
The scalability is very good.
How are customer service and technical support?
Technical support is very good and quite fast; they have always provided help when I needed it.
Which solution did I use previously and why did I switch?
We did not use a different solution previously.
How was the initial setup?
It's really easy to install and they make it easier each year.
What about the implementation team?
In some companies yes, we did get help and they were very capable.
What was our ROI?
We have not measured ROI.
What's my experience with pricing, setup cost, and licensing?
I'd advise that users always try to have more RAM than they think they will need to make it easier to expand in the future. This also applies for CPU cores.
Which other solutions did I evaluate?
We did look at Power BI.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Visalization Architect at MSD
Intuitive, user-friendly, and good performance, but the administrative tools need to be improved
Pros and Cons
- "The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data."
- "There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or uour own development."
What is our primary use case?
We use this solution for process optimization and getting insight into making better decisions based on data visualization. We have deployed to multiple environments, standard and self-service, among a variety of user groups based on the requirements. This is valid for multiple locations around the world including North America, Europe, and Asia-Pacific.
Use cases are valid for most of the company's divisions, though some of them are using it more often. We have both user types, including consumers who don't have as many privileges and power users who can take advantage of most of the features.
How has it helped my organization?
Qlik Sense has provided insight into specific areas that enabled us to shorten the supply cycle, give a better overview of the company's production, increase profitability, and improve the effectiveness of respective vaccines.
Basically, it improved either processes or decisions for effectively promoting, demoting, or changing products. It presents visualizations enabling easier identification of compounds that lead to greater effectiveness of either trial testing, product delivery, or their supply to the various regions around the world.
What is most valuable?
The most valuable features of this solution are:
- It has intuitive and user-friendly navigation, which facilitates users' adoption of the tool.
- The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data.
- The in-memory compression and processing enable quick responses from the server, provided they are properly sized.
- With Adaptable visualizations (mobile/desktop), there is no need to create multiple versions of the report, one for desktop and one for mobile.
- The powerful data handling and preparation ability to transform data is very helpful.
What needs improvement?
The areas that we feel Qlik Sense can be improved are:
- The administrator tools such as user sessions, active users, task sessions, and the ability to kill, provide insufficient power over what is happening on the platform.
- There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or your own development. There is simply no way to automate.
- This solution needs inbuild versioning, backup, dependency analysis, and regression testing.
- This is an imparity between Windows and Cloud versions with respect to functionality.
- Shared development would be a helpful inclusion.
- Core functionality delivered by extensions (Telemetry, CLI) is in need of improvement.
For how long have I used the solution?
We have been using Qlik Sense for more than three years.
What do I think about the stability of the solution?
Unless you make users doing development, or exploration of their data in the same environment as is the production, you should be good to go.
What do I think about the scalability of the solution?
Scalability is pretty good, although there are limitations, especially for the Windows version, on the number of machines in one environment.
How are customer service and technical support?
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks before a resolution is reached.
Which solution did I use previously and why did I switch?
Business usually wants to explore new options on how to analyze data. We felt that new tools might offer new capabilities.
How was the initial setup?
Our setup included multiple projects, multiple divisions, multiple environments, cloud setup, security, and load balancing. It was especially extensive.
What about the implementation team?
We used both an in-house team and received assistance from a third-party.
What's my experience with pricing, setup cost, and licensing?
My advice is to always evaluate the respective use cases to determine whether it is the best tool to go with.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Support at a retailer with 1,001-5,000 employees
It is user-friendly and easy to read
Pros and Cons
- "Qlik Sense is much more user-friendly and easier to read then QlikView."
- "Possibly offering some more basic, simpler templates."
What is most valuable?
Qlik Sense is much more user-friendly and easier to read then QlikView.
How has it helped my organization?
We currently use QlikView for much of our business needs, for example, we use QlikView for our inventory tracking. However, there are other departments in which the need for such extensive tracking is not needed. These users are looking for reports or KPIs that they can share with their teams that are easily read.
What needs improvement?
Possibly offering some more basic, simpler templates. We have some users who have some technical proficiency but others who may just want to create a simple graph or pie chart from the data they have been given. It would be nice to be able to break down the templates by user type: beginner, intermediate, or advanced. Therefore, the administrator can allow the end-user some flexibility based on their technical knowledge. This should allow the user to have more control over how they would like to see the data they need and be able to understand it easily.
For how long have I used the solution?
We have used it off and on for the past few years but have only recently been discussing incorporating some Qlik Sense along with our current QlikView.
What was my experience with deployment of the solution?
Not yet.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
An eight out of 10.
Technical Support:A nine out of 10.
Which solution did I use previously and why did I switch?
We currently use QlikView.
What about the implementation team?
We use the basic free version now. We have not implemented it yet.
What was our ROI?
Not applicable.
What's my experience with pricing, setup cost, and licensing?
The cost is not bad considering the flexibility and support you receive from Qlik. I believe it is worth the cost.
Which other solutions did I evaluate?
Tableau.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analytics Trainee at Siemens Industry
A very powerful and useful tool
Pros and Cons
- "Qlik Sense is a very powerful and useful tool."
- "The one thing I would probably try to add is some kind of tutorial since the tool has a lot of options to work with, and for someone who is just starting and does not have any prior experience, it can be a little overwhelming."
I have been using Qlik Sense as a Data Analyst Trainee. At Siemens, I am doing a data academy to fully integrate myself into the data world and way of work, and the main tool that is used, from a visual standpoint, is Qlik Sense. In that context, I have been using this application to develop small dashboards on my own, which are later evaluated by my tutors, so I can learn how to make good and effective dashboards for someone who was no idea what Qlik Sense is, since the client usually only cares if the data is shown in a "pretty way."
I can't say for sure if it has highly improved my organization, since I joined only two months ago, but the overall feel I get from my peers is that Qlik Sense is a very powerful and useful tool, and it is very worth mastering, especially for people like me, who are much more "visual" than "coders."
The one thing I would probably try to add is some kind of tutorial since the tool has a lot of options to work with, and for someone who is just starting and does not have any prior experience, it can be a little overwhelming. Even so, I do believe the "Insights" button is a great addition, not only for beginners but for experienced users as well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HOD Analytics Department at OneLogix (Pty) Ltd
All the users getting the same data enables them to use the data and not spend hours preparing data
Pros and Cons
- "We have been using Qlik Sense to generate reports that have taken hours to prepare before that we are now able to update in a couple of minutes and are available to users on a centralized platform where they are able to get the required reports."
- "From the initial setup of the product we had some struggles getting connections to some of our databases to function, this indicated that some of the data extract drivers can be improved and addition of some of the older database engines need to be added in Qlik Sense."
What is our primary use case?
We have been using Qlik Sense for centralized reporting and analytics where we have one source of truth that can not be manipulated by users like spreadsheets. We want users to utilize the reports to analyze the data instead of spending hours producing reports that are never analyzed.
We have been using Qlik Sense to generate reports that have taken hours to prepare before that we are now able to update in a couple of minutes and are available to users on a centralized platform where they are able to get the required reports.
How has it helped my organization?
We have gained incredible value by using Qlik Sense by now enabling the users to utilize the data and the reports in an analytics platform, with all the users getting the same data and reports that will enable them to use the data and not spend hours preparing data. We now have data at our disposal ready for consumption on an hourly basis that use to take users hours to prepare for use.
Being able to see the reports, numbers, and analysis of the data on a more frequent basis have enabled the company and executives to focus on the problem areas and track this on a regular basis.
What is most valuable?
We love the automated reload of data function and being able to join data together from various different sources. The centralized management console gives you incredible power over the security of your reporting platform and data.
We are able to blend together data from our tracking data, operations data, and financial data to display a complete view of driver behavior, productivity, and financial impact.
The capability of the software has enabled us to extract tracking data through our tracking provider's APIs using the REST connector built into the software.
What needs improvement?
From the initial setup of the product, we had some struggles getting connections to some of our databases to function, this indicated that some of the data extract drivers can be improved and the addition of some of the older database engines needs to be added in Qlik Sense.
One of the features that would add amazing value to us if we could have a mix of perpetual licenses and subscription licenses. This would give us the benefit to have less frequent users rather on a subscription license and use the perpetual licenses for frequent users.
For how long have I used the solution?
We have been using Qlik Sense since July 2018.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Qlik Sense Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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Really Very helpful review. I would like to know Real Time data capabilities how Qlik Sense helping to business users and Technical Person. I have been using Qlikview around 6 years but whenever we compared with Qlik to Other BI like Power BI and Tableau they are having good real time data capabilities