Qlik Sense is a dashboarding tool, so you can use it for any enterprise-wide dashboarding in areas such as sales, supply chain, HR, etc. If you want to see some KPIs on the dashboard, you can use Qlik Sense.
BI & EIS Manager at Almarai Company Limited
Flexible, has a lot of capabilities, and lets users take information from multiple systems and present it in a single dashboard
Pros and Cons
- "What I found most valuable in Qlik Sense is its flexibility. It's a very flexible tool, and it has a lot of capabilities compared to Tableau and Power BI. In Qlik Sense, you can take data from any of the systems, and you can do data transformation, prepare the data, then present your KPIs. Data transformation isn't present in Tableau, Power BI, and other tools. In Qlik Sense, you're able to get the data and directly present that data. The presentation layer is also very good in Qlik Sense. My company is very happy with this tool."
- "What needs improvement in Qlik Sense is the support. It could be faster. My organization had already talked to Qlik management and has escalated multiple times, so management is looking into the support."
What is our primary use case?
What is most valuable?
What I found most valuable in Qlik Sense is its flexibility. It's a very flexible tool, and it has a lot of capabilities compared to Tableau and Power BI. In Qlik Sense, you can take data from any of the systems, and you can do data transformation, prepare the data, then present your KPIs. Data transformation isn't present in Tableau, Power BI, and other tools. In Qlik Sense, you're able to get the data and directly present that data. The presentation layer is also very good in Qlik Sense. My company is very happy with this tool.
What needs improvement?
What needs improvement in Qlik Sense is the support. It could be faster. My organization had already talked to Qlik management and has escalated multiple times, so management is looking into the support.
For how long have I used the solution?
I started using Qlik Sense three years ago, and I'm still using it now.
Buyer's Guide
Qlik Sense
October 2024
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
What do I think about the stability of the solution?
Qlik Sense is very good, stability-wise.
What do I think about the scalability of the solution?
Qlik Sense is a scalable tool, and though it requires a lot of memory, it's still scalable.
How are customer service and support?
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues from the solution, so the need to contact support only happens once in a while, for example, every six months. At the moment, support is pathetic, and my company just has connections with Qlik management, so the issues get solved. Normally, you don't get a lot of issues with Qlik Sense.
Which solution did I use previously and why did I switch?
The main reason we went with Qlik Sense is that we have multiple systems, so we take data from multiple systems then we present the data in a single dashboard on Qlik Sense, so it's a very good tool for that particular purpose.
How was the initial setup?
Deploying the Qlik Sense server took ten to fifteen days because it required a huge infrastructure. If you require very heavy dashboards, you need a very huge infrastructure, and once that is done and all infrastructure is ready, you just need to install Qlik Sense and start using it, which means you can go on building different dashboards.
You can quickly build normal dashboards within the console, but some dashboards, particularly the very heavy and complex ones with a lot of KPIs, required six months to complete, so deployment time would depend on how big the dashboard is and its use case.
What about the implementation team?
We have an in-house team for implementing Qlik Sense, but we also use consultants, especially if our team is busy with other projects. We didn't face any problems with the Qlik Sense consultants.
Normally, we do deployments internally, but the Qlik consultants deployed all the Qlik infrastructure here in our area, then they built one or two dashboards, then left the rest of the dashboard building to our team.
What's my experience with pricing, setup cost, and licensing?
I'm not able to reveal the licensing cost for Qlik Sense, but because it was a huge deal, the cost was less than the usual cost. The license wasn't that costly. It was the infrastructure that was very costly.
Which other solutions did I evaluate?
I evaluated Power BI and Tableau.
What other advice do I have?
My company is using the dashboarding tools of Qlik called Qlik Sense and QlikView.
I can't remember exactly which version of Qlik Sense I'm using, but it's the version released in November 2021.
My company is happy with Qlik, in particular, QlikView and Qlik Sense, and as of now, there's no drawback identified, or anything creating problems, but because I belong to an SAP-driven company and most of the ERP is SAP, my company is looking into an SAP product such as SAP Analytics Cloud, but my team has not started any project, just looking into the solution.
My company has around two thousand Qlik Sense users now. Right now, because my organization has five thousand licenses, with just two thousand licenses being used, there's no plan to increase Qlik Sense usage.
I would recommend Qlik Sense to anyone looking for a reporting tool.
My rating for Qlik Sense is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Intelligence Manager at a retailer with 1,001-5,000 employees
A simple tool that's light and has good support
Pros and Cons
- "The changes in a dashboard are very easy."
- "I am starting to work with Qlik Sense SaaS these days. This environment has its own reporting service, however, one of the things that could be better for the people that are already using Nprinting, is to have a Nprinting in SaaS."
What is our primary use case?
Qlik Sense is our BI tool that provides decision information for the company at all levels and in many departments. We have dashboards, reports, and portals to give information to different kinds of internal or external users.
Right now, we have 150 extractions, 100 transformations, and 60 dashboards for decision-making in finance, inventory, sales, purchasing, supply chain and social media for the company. Qlik Sense is a mission-critical environment - the directors can't make their work happen without it.
How has it helped my organization?
Qlik Sense changed the way the directors do their work. Most of them only use Qlik in their day to find the information that they need for decision-making. They use this information to negotiate with vendors and clients.
Qlik Sense helps us to consolidate data from different sources in a unified way. We analyze different channels or near real-time information from social media to decide in a short period of time.
Qlik Sense also is a way to understand the information that different sources generate and mix it with personal information.
What is most valuable?
Qlik sense has a lot of advantages, including:
- For the final user it is a simple tool.
- You can develop a dashboard in hours.
- The changes in a dashboard are very easy. We don't have the common problems that we have using multidimensional cubes.
- The In-Memory engine helps to analyze big sets of that in seconds.
- The storage is small. Qlik compresses the data in QVDs.
- The ROI is very fast. The time of implementation is short and the infrastructure is not too expensive. Qlik uses Windows Servers.
What needs improvement?
I have used this tool for more than 12 years. I did more than 1,000 Qlik applications (extractions, transformations, and dashboards).
I used this tool to analyze information in a lot of different kinds of companies, retail, laboratories, government, banks, goods, etc.
Qlik can be used in small, medium, and large companies.
I am starting to work with Qlik Sense SaaS these days. This environment has its own reporting service, however, one of the things that could be better for the people that are already using Nprinting, is to have a Nprinting in SaaS.
I'd like to see in SaaS some of the things that are running (best practices) in Qlik Sense. On-premise, if things are not working well I need to rebuild some parts of the dashboard. It would be useful to have some tool to analyze the dashboard before you do a migration.
For how long have I used the solution?
I've used the solution for more than 12 years.
What do I think about the stability of the solution?
Qlik Sense's platform is very stable. I didn't have problems with the tool. Also, the upgrades are very easy, and you can't find big bugs.
How are customer service and support?
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in a few hours and I solved the problem.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We evaluated Tableau and QlikView before.
What about the implementation team?
We did most of the setup in-house.
What was our ROI?
The ROI is very fast. You can have results in no time.
What's my experience with pricing, setup cost, and licensing?
Qlik Sense is not the cheapest tool, however, the time to ROI is very fast. You can have results in no time.
Which other solutions did I evaluate?
In four years I've evaluated Power BI and Tableau. I still work with Qlik since the tool is easier than the others and gives us the results that we need. We have all the connections to the sources of our systems.
What other advice do I have?
With Qlik Sense you can mix information very fast. Your data warehouse consumption of storage is very small and you can build it quickly.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Qlik Sense
October 2024
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Audit Data Analyst at a energy/utilities company with 501-1,000 employees
Robust solution, but could use a PowerPoint integration
Pros and Cons
- "Qlik Sense is essentially a web-based tool even though it's on-prem – you're working off an HTML page – so it's pretty quick. Your processing speed does not matter because you're using a lot of stuff through the web. That's great because it brings down the cost in regards to hardware."
- "There is room for improvement in the storytelling mode and the report sharing. Qlik Sense also does not have a subscription base like Power BI. So a lot of the analysis is housed in community pages that are managed by either the author or a database administrator, or whoever the Qlik Sense manager is there."
What is our primary use case?
I was working for a power utility company, so our primary use case for Qlik Sense was consumption data and customer billing.
What is most valuable?
Qlik Sense is essentially a web-based tool even though it's on-prem – you're working off an HTML page – so it's pretty quick. Your processing speed does not matter because you're using a lot of stuff through the web. That's great because it brings down the cost in regards to hardware.
At the same time, learning the language is quite easy. It's not SQL, it's not Python, it's natural database language, so you can pick up the usage pretty easily.
What needs improvement?
There is room for improvement in the storytelling mode and the report sharing. Qlik Sense also does not have a subscription base like Power BI. So a lot of the analysis is housed in community pages that are managed by either the author or a database administrator, or whoever the Qlik Sense manager is there. It doesn't lend itself to being shared quite easily, because it requires licensing for viewers to consume.
I would also like to see a PowerPoint integration introduced. Power BI, for example, offers a slide deck that can be downloaded and inserted it into your deck. I'm referring to Power BI because that's what I use the most and that's the standard for me. Tableau has this integration in addition to a superior visualization tool. I think Qlik Sense has a better engine than all the three that I've mentioned, but in regards to sharing the analysis, it's clunky; it's not as good.
For how long have I used the solution?
I have five years of experience with Qlik Sense.
What do I think about the stability of the solution?
The stability of a solution depends on the process that brings in the data. We had a strong Qlik Sense production data pipeline that is always firing and we didn't have any resource issues where we were running out of space or anything like that. I think that for the most part, any tool will work well if the environment that it's set up on is well prepared.
What do I think about the scalability of the solution?
Qlik Sense does have a lot of connection APIs that you could do. However, I think Microsoft Enterprise customers can run into challenges with it. We were Microsoft Enterprise, so eventually there was going to be some issues in regards to just how this tool was going to be able to grow with the company. I think it really depends on how many systems you have and how ingrained you are with those systems.
The solution does replace a lot of legacy products, which helps reduce costs, but you really do need somebody that knows what they're doing to get all the integrations done right.
How are customer service and support?
The tech support we received was great. They were very knowledgeable and explained things quite well. They were very gracious with their time. Obviously, they were charging us, but they were well trained. We received tech support through our vendor.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was pretty straightforward. However, a lot of expertise from the backend was required from the vendor to get the solution running. So even after Qlik Sense had been deployed, we still had a lot of issues with development and it wasn't very self-service.
As far as maintenance went, from my standpoint, it didn't really feel like there was a big team working on Qlik Sense. I'm sure there was probably scheduled maintenance that was done during off-peak hours and it didn't really disrupt any of the daily production; reports were still running as planned. There was maybe one or two hiccups towards the end before I left, but again, that was during the pandemic, so a lot of things were probably falling behind.
What about the implementation team?
The deployment was done through a vendor, which was a problem. The vendor was ingrained into a lot of the deployment of our analysis and trying to get things off the ground from a proof of concept to production and the expertise was not shared very well with the in-house talent. We were always having to go back to them. That created a revenue stream for them, which became very expensive for us.
Anytime somebody wanted to develop something, we were having to buy hours (paying consultancy charges), and ultimately, it was not sustainable. This model ends up being so much more expensive than deploying something that is a little bit more self-serving and can be deployed across your admin user rates.
It's not a tool that can be the one-all because the license does not cover all the services that a small business or even an enterprise needs to lean on because it requires too much from the vendor to support it.
What's my experience with pricing, setup cost, and licensing?
Qlik Sense is a middle of the road solution in terms of price; just average in regards to pricing. It has a great following because of QlikView and an organization can save money if it goes through Qlik Sense as opposed to doing the full deployment of QlikView. Qlik Sense is a robust solution tool, but it's hard keeping up with the big guys now.
At my company, the licensing had to do more so with having other users, like non-technical users and business users, and enabling them to view the reports and the analysis. So I don't know if they've changed the licensing to a read-only or reader, but at the time when I was there, it was all or nothing. So you basically were a power user or you were just not going to get it.
My organization might have had a deal for 200 seats. I don't know how much a seat cost us though.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior BI Consultant at a financial services firm with 10,001+ employees
Comprehensive ETL capabilities, good visualization options, and frequently updated
Pros and Cons
- "Time-saving efficiencies have translated into genuine bottom-line improvements via the reduction in FTE."
- "The SaaS offering is being enriched quickly in order to attract new customers to that space and encouraging existing customers to make the switch. The Enterprise solution is therefore lagging behind SaaS in features."
What is our primary use case?
Qlik Sense is used as a Business Intelligence and analysis tool as part of a dual BI tool strategy. The software is hosted on two multi-node environments; production and ad-hoc.
The production environment hosts the main reporting suite of apps, while the ad-hoc environment is used for one-off or ad-hoc analysis as well as pre-development. A third environment is used for testing releases or developing extensions and features.
NPrinting is also used to supplement the capability of Qlik Sense in cases where the users aren't able to access the environment. This happens, for example, with external or third-party reporting, etc.
How has it helped my organization?
Qlik Sense has enabled the simplification of reporting and increased the efficiency of its production. Time-saving efficiencies have translated into genuine bottom-line improvements via the reduction in FTE.
Its implementation has improved the ways of working in the BI teams and stakeholder engagement improvements have been noted. Moderate cost-saving efficiencies from decommissioning legacy software and recycling hardware have been recognised, as well as delivering a far better customer experience for users.
What is most valuable?
Qlik's comprehensive ETL capability makes it stand out from other vendors. The ability to connect to a wide variety of data sources and its ability to transform the data quickly and efficiently is extremely powerful; especially when speed to market is the priority for app development.
The front end has more than enough capability and visualisation options available and rarely is there any limitation that cannot be surmounted quickly and efficiently.
A steady stream of updates ensures that the product keeps moving forward and the output looks great on mobile devices.
What needs improvement?
The SaaS offering is being enriched quickly in order to attract new customers to that space and encouraging existing customers to make the switch. The Enterprise solution is therefore lagging behind SaaS in features. As such, the user needs to invest additional expenditure to ensure that all the services are available for the Enterprise solution.
A lot of the features available in QlikView have now been introduced to Qlik Sense so it would be good to see that effort continue to go into developing front-end capability further still.
For how long have I used the solution?
We have been using Qlik Sense for seven years.
How are customer service and technical support?
Support was extremely good in the early days of QlikView, possibly less so since Qlik has been sold.
What about the implementation team?
We implemented it through the vendor. Excellent service and "aftercare".
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Available at a favorable price point for users
Pros and Cons
- "The tool's data analysis is useful to help out the teams across the globe and to track their work."
- "Qlik Sense requires one to have a lot of technical knowledge."
What is our primary use case?
I use the solution in my company for dashboard building and reporting purposes. In my company, we have a lot of dashboards that are live, and we also work with quite a lot of reports.
What needs improvement?
In our company, we found a few requirements in the tool, which we directly shared with Qlik's team through our account manager.
With the May 2024 release, the tool has covered a lot of products, but I feel there is more to come. I am expecting new updates in the tool.
Qlik Sense requires one to have a lot of technical knowledge. It is an area where improvements can be made.
For how long have I used the solution?
I have been using Qlik Sense for three to four years.
How are customer service and support?
My company gets support from the service vendor team, so we have not contacted Qlik directly.
Which solution did I use previously and why did I switch?
Earlier, I used to use QlikView. Every tool has its own set of pros and cons. It is not fair to compare a tool with another product.
If you look at Power BI, there are a few things you can do that would take a bit of time in Qlik Sense. On the knowledge side, people might need to know how to handle Qlik Sense technically. Power BI requires relatively less effort for a person to manage, especially given its exposure to Excel, so it is a reason why people might be already aware of Power BI and not Qlik Sense. Power BI borrows many features or examples from Excel or Access, which are long-standing Microsoft products that people are already aware of in the present.
What was our ROI?
When used manually, the tool has saved our company a lot of time. For certain projects, we have saved a couple of files for each iteration.
What's my experience with pricing, setup cost, and licensing?
Considering the deal that we have acquired, Qlik Sense is pretty good in terms of price.
What other advice do I have?
The tool's data analysis is useful to help out the teams across the globe and to track their work.
Qlik Sense is linked with our company's SQL servers.
After working with QlikView for a very long time, I felt it did not carry over many of the features to Qlik Sense directly, and it was done over a period of time. Until the tool's MAy 2024 was released, we did not have a hide option for every object, which now they have given, but there is a workaround for it using the layout container. In QlikView, such features were easily available with an expression view. It was much easier in QlikView than it is in Qlik Sense's latest version.
My company is not quite open to AI because of the compliance issues and the data restrictions that we have in place. We are managing AI-related areas in a controlled manner using Python and a few other things, which are being built in-house rather than using open-source platforms.
I rate the tool an eight to nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 10, 2024
Flag as inappropriateIS Application Programming Manager at COMMUNITY HEALTH NETWORK OF CONNECTICUT INC
High-performance, modern visuals, and provides ability to retrieve and manipulate data from anywhere
Pros and Cons
- "My organization now has data from disparate systems at their fingertips in a way that lets them get the answers they need when they want it."
- "The augmented intelligence features don't work well for the analytical user."
What is our primary use case?
We use Qlik Sense as an on-premise enterprise self-service BI solution with a single physical Windows server.
We also have value-added products to support our solution including Qlik GeoAnalytics and Qlik Nprinting. We have dual-use licenses with QlikView for all of our users. All licensing is based on individual user names and access, which allows for unlimited use per user.
The end-users range from senior-level executive management to individual contributors such as data and business analysts. All development is performed via web browser and no desktop client is necessary.
How has it helped my organization?
My organization now has data from disparate systems at their fingertips in a way that lets them get the answers they need when they want it. We previously relied on manually intensive legacy reports that provided static data and information.
Customers would need to constantly request updates to their analysis to answer additional questions and turnaround times were often days to weeks. Now, insights are gained within seconds, which has reduced reporting requests significantly from all areas of the organization.
What is most valuable?
QlikView was a framework for rapid application and dashboard development. Qlik Sense takes that rapid development to a whole new modern level.
I can stand up new dashboards and data discovery tools often within one to two days.
The speed of execution, modern visuals, and the power to get and manipulate data from anywhere are why you should choose this product.
Qlik's performance is among the fastest in the industry due to its in-memory architecture, which allows data to be loaded and cached in RAM for maximum efficiency.
What needs improvement?
The augmented intelligence features don't work well for the analytical user. They are difficult to set up correctly and often don't generate anything insightful.
The SaaS options often include these extra features and they are rolled out sooner and automatically. Unfortunately, this is not an option for my organization at this time. There have been updates that include some new chart times but it's still lacking some common modern ones.
For how long have I used the solution?
I've been using Qlik Sense for about two years and have been using QlikView for about 10 years.
What do I think about the stability of the solution?
Have had no issues with stability or downtime since implementation
What do I think about the scalability of the solution?
Performance is industry leading and scales directly with hardware as you would expect
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
Setup was significantly more complex than QlikView and some of the competition but allows for more modern and robust administration.
What about the implementation team?
Our in-house team was responsible for the initial setup.
What's my experience with pricing, setup cost, and licensing?
For on-premise enterprise users, a number of additional features come at a premium cost.
Which other solutions did I evaluate?
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Arquiteto de dados at Toccato Tecnologia em Sistemas
Great Enhanced collaboration and sharing with useful advanced analytics
Pros and Cons
- "Qlik Sense provides features to manage and govern data, ensuring data security, accuracy, and regulation compliance."
- "Qlik Sense could include additional features for data preparation and integration, making it easier for users to clean, transform, and integrate data from various sources."
What is our primary use case?
We primarily use the solution for:
Business Intelligence. Qlik Sense is used by organizations to gain insights and make informed decisions by analyzing their data.
Data Visualization. Qlik Sense enables users to create interactive and visually appealing dashboards, reports, and charts to present data in a meaningful way.
Data Analytics. Qlik Sense provides tools to perform data analysis, including data exploration, discovery, and predictive analytics.
Collaboration. Qlik Sense allows teams to collaborate and share data insights and reports with each other, facilitating better communication and decision-making.
Data Governance. Qlik Sense provides features to manage and govern data, ensuring data security, accuracy, and regulation compliance.
How has it helped my organization?
The solution has helped out the organization via:
Faster and More Informed Decision Making. Qlik Sense enables users to analyze and visualize data in real time, providing insights that help organizations make informed decisions faster. It also enables users to explore data from multiple perspectives, providing a complete understanding of their data.
Increased Efficiency and Productivity. Qlik Sense is a self-service analytics tool that enables business users to create their reports and dashboards, reducing their dependence on IT resources. This increases productivity by enabling users to get the information they need when they need it without having to wait for IT support.
Improved Data Quality and Governance. Qlik Sense provides tools for data quality management, enabling organizations to maintain clean, accurate, and reliable data. It also provides features for data governance, ensuring data security and compliance with regulations.
Enhanced Collaboration. Qlik Sense enables users to share data insights and reports with each other, facilitating better communication and collaboration. It also enables users to collaborate on data analysis, improving the quality of insights generated.
Cost Reduction. By enabling users to create their reports and dashboards, Qlik Sense reduces the cost of IT resources required for data analysis. It also enables organizations to identify cost-saving opportunities by analyzing data across different departments and operations.
What is most valuable?
The most valuable aspects of the solution include:
Data Visualization. Qlik Sense provides a variety of options to visualize data, including charts, tables, and graphs, making it easier for users to interpret data and gain insights.
Associative Model. Qlik Sense uses an associative model that allows users to explore data relationships in real-time, enabling them to ask and answer ad-hoc questions without the need for pre-aggregated data.
Self-Service Analytics. Qlik Sense is designed to be a self-service analytics tool, allowing business users to create their reports and dashboards without requiring IT intervention.
Data Storytelling. Qlik Sense allows users to create data stories that provide a narrative around their data, making it easier to communicate data insights and analysis to non-technical stakeholders.
Collaboration. Qlik Sense provides collaboration features that enable users to share their insights with others, such as creating and sharing dashboards, reports, and visualizations, commenting on and discussing data, and co-authoring apps.
What needs improvement?
I'd like to see the following improvements:
Improved Data Preparation and integration. Qlik Sense could include additional features for data preparation and integration, making it easier for users to clean, transform, and integrate data from various sources.
Advanced Analytics and Machine Learning. Qlik Sense could include more advanced analytics and machine learning features, allowing users to build predictive models and perform advanced statistical analysis on their data.
Enhanced Collaboration and Sharing. Qlik Sense could improve collaboration features, such as real-time collaboration and commenting on visualizations. It could also improve sharing capabilities, such as embedding visualizations and reports into external websites or applications.
Mobile Optimization. Qlik Sense could include more mobile-optimized features, allowing users to access and analyze data on-the-go, on any device.
Natural Language Processing. Qlik Sense could incorporate natural language processing (NLP) technology, allowing users to ask questions and receive answers in natural language, making data analysis more accessible to non-technical users.
Improved Security and Governance. Qlik Sense could include additional features for data security and governance, such as more granular access controls, audit trails, and compliance reporting.
For how long have I used the solution?
I've been using the solution for nine years.
What do I think about the stability of the solution?
Qlik Sense is very stable, especially when we are talking about panels with more than 200 million rows.
What do I think about the scalability of the solution?
The scalability of Qlik Sense is impressive, both horizontally and vertically. The software is really designed for the use of available processing and RAM memory.
How are customer service and support?
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I had already used traditional BI, however, the change or evolution process was very time-consuming. We achieved more agility with the use of Qlik Sense.
How was the initial setup?
The initial setup is simple and straightforward. It is very easy.
What about the implementation team?
We implemented the product with the supplier team. They usually have some tricks. That said, after following the entire process, we concluded that our internal team could have done the implementation.
They have an excellent team of suppliers that are fully committed to sharing knowledge with our team.
What was our ROI?
In terms of the ROI of Qlik Sense, we thought it might take a while. However, it surprised us with a return in six months.
What's my experience with pricing, setup cost, and licensing?
The entire setup process is very simple. The licensing fee seems high at first. That said, the productivity and speed of delivery make up for it. There have been no billing surprises, as there is no need for other acquisitions, such as databases.
Which other solutions did I evaluate?
I also evaluated Tableau and Power BI.
What other advice do I have?
The cost of licensing seems high and yet it is worth every penny, as the delivery of the panels is very fast.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Manager at We Love X GmbH
A great single source of truth with good analysis and data workflows
Pros and Cons
- "The Qlik Sense cloud insights advisor helps our business users to get the answers to their data questions so that they do not have to rely on IT/BI resources every time they have some data request."
- "In my opinion, collaborative development of the Qlik Apps is a bit tricky and difficult in the Qlik Sense Cloud."
What is our primary use case?
We are in the affiliate marketing industry. We are using the Qlik Sense Cloud to visualize our marketing-related data. Qlik Sense allows us to visualize the complete funnel from the customer visiting the Google/Bing ads to the product sale.
We are also using Qlik Sense as a platform where we integrate the data from other data sources and make the insights from it which otherwise would have been quite a difficult task.
The Qlik Sense cloud insights advisor helps our business users to get the answers to their data questions so that they do not have to rely on IT/BI resources every time they have some data request.
How has it helped my organization?
Qlik sense is considered the single source of truth for our organization's operational data.
Users do not need to switch to different data sources because Qlik Sense has various data connectors that allow us to integrate the data from the various sources into one platform.
The platform has helped us to analyze our data in a more systematic manner, and make informed decisions from it.
The solution increased the operational efficiency of our team members and allowed them to leverage the data and get the most out of it.
What is most valuable?
I found "Qlik application Automation" most interesting. It allows us to create automated analytics and data workflows. This helped us to create an end-to-end pipeline from raw data to Active intelligence. With Qlik Automation, we can reload multiple apps parallel and chain the app together to run one after another.
Importing/exporting the app script to Github, sending automated emails/reports or chat messages on Teams/Slack based on condition. These are some amazing things we can do with the Qlik application automation feature.
What needs improvement?
In my opinion, collaborative development of the Qlik Apps is a bit tricky and difficult in the Qlik Sense Cloud. For example, the developer who is not an owner of the app cannot see the app script. The user needs to duplicate the app, and then he should be able to see the app script or make any changes in the app script.
I see that two developers can not work collaboratively on one app. Moreover, Qlik sense cloud does not provide an option to create a folder on the platform to save the relevant Qvd's/files in one folder. I believe this is something the product should focus on.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
The customer service is good, yet not the best. However, community forums help quite a lot in case of any Qlik-related technical queries.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Power BI, however, I did not use this platform intensively. I used it very rarely.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
We implemented this solution in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product is very competitive. The licensing and the setup process is super smooth and easy.
Which other solutions did I evaluate?
We did evaluate Tableau.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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Buyer's Guide
Download our free Qlik Sense Report and get advice and tips from experienced pros
sharing their opinions.
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