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Data Analyst Manager at Ho Chi Minh Securities Corporation
Real User
Supports a strong script language which can support complex data transform and processing tasks
Pros and Cons
    • "Qlik dashboards are not friendly with end-users, but they have been enhancing this shorted in some recent releases and next releases hopefully."

    What is our primary use case?

    Dashboards and reporting: we host a dashboard and reporting system for the whole company with a full set of rules of governances. Mashup pages or embedded iframe are good choices to manipulate Qlik Sense dashboards to any formats.

    Ad hoc data analytics: with strong data load engine and in-memory processing, we could use Qlik Sense to do most of the statistical tasks or data minings task, or even export processed data to do further advanced analytics by another platform.

    Self-service BI: in-memory processing make self-service data analytics become a joyful activity. 

    How has it helped my organization?

    Data collection, cleaning, transforming, and visualization become convenient, easy, and quick. Consequently, business users can make use of data by the fastest way and transform into better data-centric mindsets. 

    Installing and deploying Qlik Sense is quite simple. With Qlik Sense Enterprise (multi-cloud) or Qlik Sense Business (SaaS on cloud), we even don’t need an IT guy to set up anything, deploying a dashboard and reporting system becomes simple and done in a few minutes with some simple steps. 

    What is most valuable?

    Data load engine of Qlik Sense is the most valuable, it supports a strong script language which could support complex data transform and processing tasks, it could be used to replace an ETL framework, we can use Qlik Data Load Engine to get data from many kinds of data sources , then process, clean, transform and store to datamart by QVD file (an optimized file type of Qlik), finally visualize data effectively with in-memory technology which make the self-service analytics become a interesting activities.

    What needs improvement?

    The cost of the Qlik ecosystem is higher than other competitors.

    The license mechanism of Qlik is quite complicated and not exchangeable. Such as 2016, they charge licenses by token, 1500$ for a token / 1 user. 2018: they change to 2 kinds of licenses: professional 1500$ / user, analyzer 800$ / user. 2019: they support subscription with 70$ Monthly for professional, 40$ monthly for analyzers, but for those you’re using perpetual licenses, they don't support acquiring more subscription licenses. The maintenance fee yearly are also high, 20% of the perpetual license.

    Qlik dashboards are not friendly with end-users, but they have been enhancing this shorted in some recent releases and next releases hopefully.

    Buyer's Guide
    Qlik Sense
    November 2024
    Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,636 professionals have used our research since 2012.

    For how long have I used the solution?

    More than thee years.

    How are customer service and support?

    Good. But sometimes recently, very slow response .

    How was the initial setup?

    Setup is simple and straightforward.

    What about the implementation team?

    In-house.

    What's my experience with pricing, setup cost, and licensing?

    Higher cost comparing to other solutions

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
    Real User
    Creates quick, accurate consolidated dashboards in all operational BUs and client-facing teams
    Pros and Cons
    • "The flexibility of a non-IT developed solution allows for fast to market solutions."
    • "We have had an easy time supplying content to our customers."
    • "It needs continued improvement on its visualizations and content customization."
    • "I would like to more easily themed environments."

    What is our primary use case?

    My organization implemented Qlik Sense as a SEED platform to replace our current BI tools and reporting platforms. 

    How has it helped my organization?

    We have been able to create quick, accurate consolidated dashboards in all operational BUs and client-facing teams.

    What is most valuable?

    The flexibility of a non-IT developed solution allows for fast to market solutions. We also have had an easy time supplying content to our customers.

    What needs improvement?

    It needs continued improvement on its visualizations and content customization. I would also like to more easily themed environments. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    No stability issues.

    What do I think about the scalability of the solution?

    No scalability issues.

    How are customer service and technical support?

    Support has been fantastic. They are always helpful and quick.

    Which solution did I use previously and why did I switch?

    Our previous solution was too difficult to use when obtaining new content.

    How was the initial setup?

    The initial setup was easy.

    What about the implementation team?

    Qlik provided a great implementation solutions team.

    What was our ROI?

    Our ROI is strong. We do not have a dollar for dollar comparison, but we are better at providing service which has stabilized customer relations which were previously tense. 

    What's my experience with pricing, setup cost, and licensing?

    Know your needs when going into the purchasing decision. 

    Which other solutions did I evaluate?

    We evaluated Sisense and Tableau.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Qlik Sense
    November 2024
    Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,636 professionals have used our research since 2012.
    PeerSpot user
    Application Support at a retailer with 1,001-5,000 employees
    Real User
    It is user-friendly and easy to read
    Pros and Cons
    • "Qlik Sense is much more user-friendly and easier to read then QlikView."
    • "Possibly offering some more basic, simpler templates."

    What is most valuable?

    Qlik Sense is much more user-friendly and easier to read then QlikView.

    How has it helped my organization?

    We currently use QlikView for much of our business needs, for example, we use QlikView for our inventory tracking. However, there are other departments in which the need for such extensive tracking is not needed. These users are looking for reports or KPIs that they can share with their teams that are easily read.

    What needs improvement?

    Possibly offering some more basic, simpler templates. We have some users who have some technical proficiency but others who may just want to create a simple graph or pie chart from the data they have been given. It would be nice to be able to break down the templates by user type: beginner, intermediate, or advanced. Therefore, the administrator can allow the end-user some flexibility based on their technical knowledge. This should allow the user to have more control over how they would like to see the data they need and be able to understand it easily.

    For how long have I used the solution?

    We have used it off and on for the past few years but have only recently been discussing incorporating some Qlik Sense along with our current QlikView.

    What was my experience with deployment of the solution?

    Not yet.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service:

    An eight out of 10.

    Technical Support:

    A nine out of 10.

    Which solution did I use previously and why did I switch?

    We currently use QlikView.

    What about the implementation team?

    We use the basic free version now. We have not implemented it yet.

    What was our ROI?

    Not applicable.

    What's my experience with pricing, setup cost, and licensing?

    The cost is not bad considering the flexibility and support you receive from Qlik. I believe it is worth the cost.

    Which other solutions did I evaluate?

    Tableau.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1613658 - PeerSpot reviewer
    Works at University of Kent
    Real User
    Clean to view, easy to use and intuitive to develop with
    Pros and Cons
    • "It is extremely clean to view, easy to use, and intuitive to develop with. There are a host of online resources to provide assistance to new users."
    • "Moving forward I would like to see more features that are currently available in QlikView, such as being able to better customize coloring within charts. I would also like to see the ability to add calculated dimensions to the selections tool in the page."

    Qlik Sense has assisted my company in providing management information to users across all levels of the organization. It is extremely clean to view, easy to use, and intuitive to develop with. There are a host of online resources to provide assistance to new users.

    The setup is easy and painless, as is data integration and application deployment.

    I would recommend this platform to any business looking to pick up a new BI solution, or any that have an existing BI platform but who might be looking to change.

    In terms of improvements, Qlik Sense is being constantly updated and new features are being added all the time. Moving forward I would like to see more features that are currently available in QlikView, such as being able to better customize coloring within charts. I would also like to see the ability to add calculated dimensions to the selections tool in the page.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Manager Global IT Architecture at a transportation company with 10,001+ employees
    Real User
    Provides self-Service capabilities for inexperienced users using the free desktop version

    What is most valuable?

    Provides self-service capabilities for inexperienced users using the free desktop version.

    How has it helped my organization?

    Gives significant visibility into vendor quality of service.

    What needs improvement?

    Enables the approval of community sheets in QMC.

    For how long have I used the solution?

    We have been using this solution for 16 months.

    What was my experience with deployment of the solution?

    There were no issues with deployment. It was fairly easy and well-documented.

    What do I think about the stability of the solution?

    The shared synchronization failed between servers.

    What do I think about the scalability of the solution?

    There were no scalabilty issues. It is easy to add RIM nodes as needed.

    How are customer service and technical support?

    Customer Service:

    Customer service is decent. There is a lot of passing off to other techs during the escalation process.

    Technical Support:

    I would give technical support a rating of C+.

    Which solution did I use previously and why did I switch?

    We did not use other solutions, but we did test several solutions prior to going with Qlik Sense.

    How was the initial setup?

    The setup was straightforward. We used a Qlik architect for the initial design.

    What about the implementation team?

    We implemented in-house.

    What was our ROI?

    We are working on this. A lot of value is coming through warranty data analysis.

    What's my experience with pricing, setup cost, and licensing?

    You need to determine the break-even point for enterprise licenses early on.

    Which other solutions did I evaluate?

    We evaluated Alteryx and Lumira.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Application Specialist at Queensland Health
    Real User
    A flexible solution with good analytic reporting and support for large log files
    Pros and Cons
    • "The most valuable feature is flexibility."
    • "Performing data transformations required a lot of programming, which is something that should be made easier."

    What is our primary use case?

    Our primary use for this solution is analytic reporting.

    How has it helped my organization?

    Qlik Sense has given us the ability to load large log files and provide analytics.

    What is most valuable?

    The most valuable feature is flexibility.

    What needs improvement?

    Performing data transformations required a lot of programming, which is something that should be made easier.

    For how long have I used the solution?

    We have been using Qlik Sense for three years.

    How are customer service and technical support?

    If we encounter issues then there is a lot of support available in the user forum.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Sr Business Intelligence Analyst at Tampa General Hospital
    Real User
    Multiple data sources viewed in a single dashboard makes operations more efficient
    Pros and Cons
    • "Allowing the users to be able to take snapshots and create their own story without ever leaving the application is a very good feature."
    • "Some of the charts are still a bit basic and screen rendering on different sized monitors can be an issue."

    What is our primary use case?

    Our primary use case is to bring together multiple data sets from varying data sources (SQL, Oracle, and Cloud) for three different applications into a single dashboard for daily management of eighteen departments spanning three locations. This includes almost all of the Operations departments.

    How has it helped my organization?

    Qlik Sense has allowed management to stop their daily data collection and focus on managing. It has also allowed them to stop excessive use of Excel spreadsheets for storing snapshots of report data. They can see the history all in one place now.

    What is most valuable?

    The most valuable feature is the ability to identify trouble areas with detailed drill-downs, as well as data issues (Green White Grey).

    Allowing the users to be able to take snapshots and create their own story without ever leaving the application is a very good feature. 

    What needs improvement?

    Some of the charts are still a bit basic and screen rendering on different sized monitors can be an issue. It is also somewhat difficult to customize the charts with the opening and closing of the different panes, making it time-consuming.

    For how long have I used the solution?

    I've been using Qlik for seven years, with three years using Qlik Sense specifically.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Financial Analyst at Rockford Orthopedic Associates, LTD.
    Real User
    GeoAnalytics gives us opportunities to see how we are trending and explore new opportunities
    Pros and Cons
    • "It has allowed us to manage our staff more effectively and frees up time for our analysts to analyze new problems and opportunities."
    • "The GeoAnalytics paints such a clear picture. It provides a visual of our patient volume, giving us opportunities to see how we are trending in the surrounding cities, and making us more aware of locations that we need to focus more on."
    • "Better searching capabilities would be a nice addition."
    • "There are occasional stability problems, but Qlik support is excellent at correcting anything that arises."

    What is our primary use case?

    • Automates monthly reporting.
    • Improves time to market.
    • Explore new opportunities through GeoAnalytics.
    • Provides better patient care at all times. 

    How has it helped my organization?

    It has allowed us to manage our staff more effectively and frees up time for our analysts to analyze new problems and opportunities. 

    What is most valuable?

    The GeoAnalytics paints such a clear picture. It provides a visual of our patient volume, giving us opportunities to see how we are trending in the surrounding cities, and making us more aware of locations that we need to focus more on. 

    What needs improvement?

    There are still some functionalities that have not carried over from QlikView, but it is getting close. From where it was a few years ago to today is a dramatic improvement. 

    Better searching capabilities would be a nice addition. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    There are occasional stability problems, but Qlik support is excellent at correcting anything that arises. 

    What do I think about the scalability of the solution?

    No scalability issues.

    How are customer service and technical support?

    Our experience with the support team has been fantastic.

    Which solution did I use previously and why did I switch?

    No prior BI tool was present. 

    How was the initial setup?

    The setup was rather straightforward.

    What about the implementation team?

    We implemented with a vendor team who had a low level of expertise. 

    What was our ROI?

    It is still too early to tell.

    What's my experience with pricing, setup cost, and licensing?

    The costs can initially become quite high. Make sure you have a clear understanding of who will truly use the product as opposed to someone that will simply receive the end report.

    Which other solutions did I evaluate?

    A few others were considered, but I do not remember the names. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.