Ramco HCM Reviews

I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for them from scratch. Ramco can be used for ERP, HCM, procurement, sales, CRM, supply chain, etc, but most customers will use HCM for payroll. It's available on-premises and on the cloud. Ramco has a cloud in partnership with Amazon.

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. 

Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app. 

The core functions of the solution are managing the entire workforce administration, from onboarding to off-boarding, payroll, and sending the associated payroll data to invoicing. This depends on the number of people paid over a month.

Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements. The solution also offers the same features as other HR management solutions, but with the added bonus of scalability.

This solution has a feature called CTS, which is an integration of HCM with a little bit of finance. This particular system allows for HCM invoicing and associate payroll.

This solution is being used for the core HR payroll, it's self-service for our 6,000 employees.  They have access to the solution and can do anything on it; request vacation, check their payslip, anything related to business trips, basically everything that goes through the system. All HR-related services are online for users to access from their mobile phone, computer or through a chat bot. It's also connected to a biometric solution, where attendance is pushed into Ramco so if there is an attendance correction required, it can be approved by the manager. The core HR team runs the payroll and all other HR activities. These three core areas are covered through the solution. We are customers of Ramco HCM and I'm the company IT director. 

This solution has saved the company a lot of time. It used to be that if you wanted to request vacation and you were in a remote location, it could take up to 45 days to complete that process. Now it can take a couple of days and maximum a couple of weeks, depending on the approval number. Everything is online, transparent and usable for all the employees.

During our initial process, we identified one of the major reasons for our employee attrition rate, was due to issues of this kind. Employees were not happy with their travel visas and 73% were unhappy with the manual forms. It was one of the main reasons for implementing the solution. 

My company uses not just Ramco HCM but Ramco SRP as well. The company uses Ramco HCM for financial purposes. My team is the largest in the company, with business users focused on Ramco HCM. I'm a business user, so I don't do coding or keystroke-level work on the solution.

For the outsourced workforce, the use cases for Ramco HCM include payslip generation and leave balance inquiries. People also use the Ramco HCM chatbot.

Ramco HCM has several positive qualities. First, it's a stable system that doesn't have downtime or fluctuation issues. It's consistently stable.

Another advantage of Ramco HCM is its scalability. It's pretty scalable because it can take large volumes and scale up very fast. My company is into outsourcing, and it can put more and more volume into Ramco HCM.

The solution also has excellent controls you can build into it, such as compliance controls that help protect your business and can be beneficial in the long run, even when you scale Ramco HCM.

We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance management, and learning management systems (LMS).

Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly.

When you open Ramco, you should see a dashboard that gives you an overview of your work, reviews, leads, expenses, travel, name, designation, etc. It can be difficult to navigate and find the information you need. For example, if you need to apply for travel, check your time, or see your payroll taxes, you may need training first. In today's time, nobody wants to waste so much time on this aspect of the job.

We use the end to end ATM solutions for internal communication. We also use it for recruitment, onboarding, payroll and for time tracking.

Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution. 

We are using it for payroll only. They do have other use cases including recruitment, performance management, ESS and MSS but the reason we haven't pursued those is the lack of training and documentation. 

Payroll processing is very easy. SQL rules can be attached to any pay elements.

I have implemented Indian payroll for some of the clients. I have used SaaS and on-premises versions of this solution. It is also deployed on the AWS Cloud server for a client in Singapore.

It is a time-saving solution. It has saved a lot of time for our clients. With the chatbot feature, there is no need for a one-to-one reply to each employee. In addition, employees don't need to log in to the ESS portal and MSS portal to see their payslip and leave attendance. They can ask the chatbot about the leave balance, upcoming holiday, or other things, and they can get an immediate response and see the information, which also saves manpower. There is no need to manage a help desk team to reply to an employee's query.

It has also been helpful in eliminating errors and doing the calculations. For example, when you manually calculate things like salary, there are chances of error. The clients are using Ramco HCM to process salary with the fully-integrated Time and Attendance module. No manual intervention is required.