Skype for Business Reviews

We primarily use the solution for our business meetings.

The solution is stable.

There are free versions of the solution available.

It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating.

The ability for the solution to offer a grid view, so you can see all of the people on a call at the same time, instead of just a few selected ones, would be ideal.

I've been using the solution for about a year now.

The solution appears to be quite stable. There aren't bugs or glitches. There aren't any crashes. It doesn't freeze. I would say it's reliable.

Our IT team would handle any scaling that needs to be done. It's not something I have direct experience with.

We have about 20,000 users on the product in our organization currently. Everybody uses it, from the accountant to the CEO.

The number of employees has remained fairly stable for a long time. Right now, they're just maintaining it at the same user level. We haven't had any recent growth. I have no idea if we'll increase usage in the future.

Skype is actually the first tool like this that I have used. Another company I work with is trying out Zoom, but that's fairly recent.

I wasn't a part of the initial setup of the solution. I don't know if it was complex or straightforward. I'm just a user. The IT team is the one that sets it up and configures everything for us. I also can't say if the process of deployment was fast or not or how long the process took.

I'm sure there are licensing fees for it, however, I don't know what they are. I know there are free versions of the solution. However, that probably doesn't apply to us as we have a high number of users in this company.

I'm just a user of the product. I'm not a reseller or an integrator.

I use Skype for Business every day.

I'd rate the solution nine out of ten. It's been great so far.

We use it for meter switching and connecting our Skype to the lines. Additionally, we have employed it for one-to-one lines, PRA, video conferencing, and unified communication needs.

The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others.

I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable. For instance, the features available on Android endpoints may not be as comprehensive as those on desktop. In the next release of Skype for Business, it would be beneficial to see improvements in its integration with other Microsoft solutions.

I have been using the solution for the past eight years when it was known as Lync. 

I rate the solution's stability a nine out of ten.

Around 600 people are working with the solution in my area. I rate the solution's scalability an eight out of ten.

The tech support is excellent.

Before choosing Skype for Business, we used solutions such as BigBlueButton (BBB) and open source universal communication platforms. We found these alternatives to be effective.

The solution's initial setup was complex, and I rate my experience with the setup as a three out of ten. Additionally, the installation process took approximately one to two months from start to finish.

The solution was implemented through an in-house team.

When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive.

I have experience working with various solutions in the IT field, including Microsoft Active Directory, DNS, IT management, BKMS, and Microsoft Exchange. I'm also working with VMware backup and replication solutions, including automatic verification. Additionally, I'm training in Commvault Backup. I'm also experienced in working with tape libraries and other backup solutions.

I would say that you should be aware that the solution's end-of-life was scheduled for the end of July 2021.

In the absence of an organization-wide Teams server, we use Skype for connecting with Teams clients and vendors. Skype is also used whenever large files need to be shared.

Using Skype allows us to connect with external agencies when a Skype call is set up and aids in sharing large files efficiently.

At the time when Skype was introduced, it was video-enabled, which was a feature we were very fond of. Performance is also seen as a strong feature compared to other vendors.

Earlier, there were some security concerns regarding the transfer of data on Skype, as it went to a different server. Those issues have been addressed. The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures.

I have been using Skype personally for six years.

Skype is generally considered stable. Although there have been some disconnection issues and login failures, they are not critical.

Skype is scalable as we have held Skype sessions with large groups, although I do not know the number restrictions as I have not encountered any such issues.

As an enterprise customer, we receive priority support from Microsoft. I would rate Microsoft's support as eight out of ten.

Positive

I used to use Webex long back before transitioning predominantly to Skype.

The initial setup for Skype is straightforward and takes only a few minutes.

In terms of pricing, Skype is cheaper compared to other solutions.

Teams is another solution we use and compare with Skype.

For Skype to remain competitive, it should integrate security features and other AI functionalities, like subtitles, for enhanced user experience. There are many education software solutions with similar features, and Skype could benefit from incorporating them.

I'd rate the solution eight out of ten.

I use the solution for video calls at work.

The solution’s video quality is fine.

The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.

I have been using Skype for Business for around five years.

I rate the solution a seven out of ten for stability.

The solution has high scalability.

I previously used Microsoft Teams. I switched to Skype for Business because of security issues.

The initial setup of the solution is difficult, but it's because of some limitations my company has regarding security issues.

A maximum of 20 people can be on the same call. I would recommend the solution to other users because you can use it on-premises.

Overall, I rate the solution an eight out of ten.

Skype for Business was one of the prime tools we used to communicate with vendors. We also used it for communicating with other employees internally, within our organization.

We had a very good experience with Skype for Business. It was a helpful tool, and one of the best tools I've ever worked with. It's just that our organization is now starting to use Microsoft Teams, so people are diverted into that tool slowly and steadily. We can organize meetings and send across files on it, e.g. there are a lot of options you can use on Microsoft Teams. Both Skype for Business and Microsoft Teams have multiple advantages.

One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.

Dynamic file updating is a feature I haven't seen on Skype for Business. It's an area for improvement, e.g. I've seen that feature on Microsoft Teams, but not on this tool. If I send one file and shared it with 10 resources, for example, those 10 resources can update that file dynamically all at once, at the same time. Being able to update a file dynamically, by more than one resource, is one of the best features that isn't available on Skype for Business.

Skype for Business is a stable tool. It's just that our organization has moved to Microsoft Teams, but I found Skype for Business to be stable.

Scalability is present in Skype for Business, e.g. you can use it to participate in one-to-one chats, and you can have a call with multiple people on it. If you have an organization with 3,000 people, you can manage it very nicely on Skype for Business. The tool can also scale from 10,000 to 20,000 users. It's a scalable tool.

We have Skype for Business in our organization, and our last usage of it was six months ago.

I'm unable to comment on the initial setup of Skype for Business, because the installation was done by our IT team. Our team just used the tool. My work is on IT infrastructure, and Skype for Business is one of the communication tools that our local IT team provided to us. Our IT team took care of the installation.

Everyone in our organization used Skype for Business. Everyone was using the same thing, because there was no other option that time. Slowly and steadily, people went on to use Microsoft Teams, and I started using Zoom for meetings, because once the pandemic came in, everything was remote. Our organization wanted a tool which had better quality, or could be a better way to communicate, so we went onto Zoom and Microsoft Teams. Prior to those two tools, we used Skype for Business.

I'm rating Skype for Business seven out of ten. It's a really good solution.

We use Skype for Business to host and attend company meetings. It is primarily used for virtual meetings and video calls.

The GUI is very user-friendly.

The technical support from Microsoft needs to be improved.

We have been using Skype for Business for between two and three years.

This is a scalable product. We have approximately 500 users. We have managers, three administrators, engineers, and developers that use it.

Troubleshooting problems with Microsoft is very hard. This is something that should be improved. The support should also be faster.

We also use Cisco Meeting Server, Cisco Webex, and Adobe Connect.

All of the platforms are very good and of high quality.

Skype for business is straightforward to install.

Only one person is required to maintain and support this product.

The licensing is billed on a yearly basis.

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Sometimes use cases are complicated, while at times, it's for easier use cases. But, the solution's use cases depend on why the employees in the company use it.

Sometimes, Skype for Business is used for translation purposes, especially since my English is not very good. I have a good skill set, but at times I feel I need to enhance it specifically for the market we are dealing with, such as the oil and gas industry. In this industry, the words used can be different from the common language, which may result in some words not matching the translation, and this is a matter of concern.

The simplicity of use is the most valuable feature of the solution. For a long time, with Skype for Business, what you see is what you get. So, the solution is just what we expect.

We have several departments in our company, and we have seven lines of business. Our company always has to enhance its processes. The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature. It can help me figure out what I can do. As of now, I am just investigating.

I have been using Skype for Business for a long time. Also, I am using the solution's latest version.

Regarding stability, my company has a contract for three more years with a very high budget. Stability-wise, I rate the solution a ten out of ten.

I work for a company that has been around for more than seventy years in the market, and we have been operating for five years since we changed our company's name. However, our business now has seven lines of business. I am focused on business development, so I am looking for solutions that help me quickly carry the company to a very good position and achieve good results. Hence, I am looking for new solutions with artificial intelligence. Scalability-wise, I rate the solution a nine out of ten.

Apart from me, two more people in my company use Skype for Business. To increase the usage in the future, I am looking into other solutions.

I never received any kind of support from Skype for Business.

When it comes to deployment, some of our clients use online services, but in cases where their location is very far away from civilization, we may need to disconnect those services. In such situations, we may need to replicate some forms or data and then synchronize them back in the office.

Regarding the initial setup process, if one is an expert, then the process is simple.

Regarding ROI, I don't see much problem with paying if I need the solution.

The solution is priced fairly.

My company has seven lines of businesses, and one of those is service. We always need to maintain records, evidence, and customization in the service business. Usually, we need complete information quickly, so maybe we can make forms or look for a lot of opportunities in the solution to help us.

I would like to have more experience with Skype for Business. So, if someone uses the solution, I use it with them. Overall, I rate the solution a seven out of ten.

We use Skype for Business as a tool for our online lectures. We're using it as an online platform for the tutorials and lectures we give our students.

I find Skype for Business a good solution. It works well. The tool can be nice if I'm talking to one of my colleagues, or doing a small session where I don't have to share content, or where I don't have to divide students to groups, or make a group work together.

Skype for Business is not suitable for giving lectures. Tools more suitable for online lectures are Zoom and Microsoft Teams, because you can divide students into groups. I didn't see this feature in Skype for Business, and if it's there, I don't know that it's there.

I've been using Skype for Business since COVID-19 started, e.g. 2020. The coronavirus makes us use these technologies extensively.

The stability of Skype for Business is based on the internet, e.g. if your internet is good, then the tool is good. If your internet is not good, then the tool is not good.

I find Skype for Business easy to expand. It's scalable.

Installing Skype for Business was easy. We installed in 10 years ago, and we use it like a phone. We call our friends who are abroad, e.g. instead of using international minutes in our mobiles, we use Skype as a technology to call our colleagues. Installation was easy, and its available on mobile and on the computer. I installed Skype for Business myself.

I never paid for a Skype for Business license as it's free on my device, but Zoom, we pay $20 a month.

I evaluated Zoom and Microsoft Teams.

I don't have information on how many users can use Skype for Business at the same time, because I didn't use it with students. I used it to call my friends, e.g. just one or two friends, and not more than that number.

I would recommend Skype for Business to others, because it's good. It's a good software to talk to others. Even old people are using the tool.

My rating for Skype for Business is seven out of ten.