Skype for Business Reviews

I use Skype for any audio or video meetings. I'm an IT architect and a customer of Microsoft. 

It's a good and stable product that suits my needs because I've been working from home for the past couple of years.  

WebEx has a feature that allows you to zoom in when you're giving a presentation. To get the same result with Skype requires going through the host. It would be a good feature for Skype to include. There can be minor problems; a microphone that's not working or a bad network connection but it's not usually anything related to the solution. 

I've been using Skype for the past 18 months. 

The stability is good, issues generally revolve around individual problems participants have with their hardware.

Scalability is good enough for my needs. 

The process of support responsiveness was very good, but in the end they couldn't help because it was a problem with my local environment. 

I've previously used WebEx, Zoom and Google Hangouts, depending on what my client is using so I go with what they've chosen. 

I'm an end-user so it's just a single, click-through process. I believe my client's company has several thousand users. if you're with a company, the software is deployed for you, otherwise you do it yourself. 

Skype is part of my Office 365 subscription.

I rate this solution eight out of 10. 

Sometimes use cases are complicated, while at times, it's for easier use cases. But, the solution's use cases depend on why the employees in the company use it.

Sometimes, Skype for Business is used for translation purposes, especially since my English is not very good. I have a good skill set, but at times I feel I need to enhance it specifically for the market we are dealing with, such as the oil and gas industry. In this industry, the words used can be different from the common language, which may result in some words not matching the translation, and this is a matter of concern.

The simplicity of use is the most valuable feature of the solution. For a long time, with Skype for Business, what you see is what you get. So, the solution is just what we expect.

We have several departments in our company, and we have seven lines of business. Our company always has to enhance its processes. The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature. It can help me figure out what I can do. As of now, I am just investigating.

I have been using Skype for Business for a long time. Also, I am using the solution's latest version.

Regarding stability, my company has a contract for three more years with a very high budget. Stability-wise, I rate the solution a ten out of ten.

I work for a company that has been around for more than seventy years in the market, and we have been operating for five years since we changed our company's name. However, our business now has seven lines of business. I am focused on business development, so I am looking for solutions that help me quickly carry the company to a very good position and achieve good results. Hence, I am looking for new solutions with artificial intelligence. Scalability-wise, I rate the solution a nine out of ten.

Apart from me, two more people in my company use Skype for Business. To increase the usage in the future, I am looking into other solutions.

I never received any kind of support from Skype for Business.

When it comes to deployment, some of our clients use online services, but in cases where their location is very far away from civilization, we may need to disconnect those services. In such situations, we may need to replicate some forms or data and then synchronize them back in the office.

Regarding the initial setup process, if one is an expert, then the process is simple.

Regarding ROI, I don't see much problem with paying if I need the solution.

The solution is priced fairly.

My company has seven lines of businesses, and one of those is service. We always need to maintain records, evidence, and customization in the service business. Usually, we need complete information quickly, so maybe we can make forms or look for a lot of opportunities in the solution to help us.

I would like to have more experience with Skype for Business. So, if someone uses the solution, I use it with them. Overall, I rate the solution a seven out of ten.

We use the solution for virtual meetings.

Skype for Business has good performance.

The cost of Skype for Business has room for improvement.

I have been using the solution for one year.

The solution is stable.

The solution is scalable and is capable of working on every appliance on every operating system.

I previously used WebEx and we are still using Zoom. Zoom offers a cheaper license than Skype for Business.

The initial setup is straightforward. We only have to click on a link.

A license is required to use the solution.

I give the solution an eight out of ten.

We stopped using the solution because we no longer communicate with the other group that held the license for Skype for Business.

I recommend the solution. Skype for Business offers good audio quality and excellent video quality. There wasn't a lot of demand for our network resources.

Our team of six uses the solution for virtual meetings. 

The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files. 

The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM. 

I have been using the solution for two years. 

The solution is stable. 

For our purposes, the solution works fine and we have no need to scale. 

We use a free version of the solution so we don't need specific support. If we have problems, we search Microsoft forums to find solutions. 

The setup takes a day and requires some knowledge of configuration and deployment.

We outsourced implementation to one Microsoft technician skilled in setup and deployment of the solution and other Microsoft products such as SharePoint. 

Most of the IT ecosystems in Iran use Microsoft solutions because they are free for us. We crack them and pay no fees when configuring servers, downloading packages, or using Skype. 

We also use WhatsApp and Telegram for small meetings.

I rate the solution a nine out of ten. 

This is our primary application for virtual meetings. However, we have MS Teams and the company is positioned to use more of MS Teams going forward. Skype is more of a chat application nowadays. 

I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype. 

It does everything I really need it to do. I don't recall coming across any big missing features. 

I've used Skype for Business for as long as I can remember. I started using that more than five years ago.

It is stable. I haven't experienced any problems while I've been on a call, for example, or in a meeting. It's pretty reliable and the performance is good. 

I've never had the chance to really scale it. I can't speak to how well it can expand. 

We have about 1,000 people using the solution right now. 

I've never really dealt with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

We also use MS Teams. I also have some experience with Cisco. 

When I came to this company, they were using Skype, so I adopted it. I didn't migrate over to something else with any other purpose in mind. 

I'm merely a user of Skype. I did not handle the initial setup. 

My colleague handled the implementation. 

I'm not sure what the licensing costs are for the product. It's not an aspect of the solution that I handle. 

We do have a partnership with Microsoft and are integrators. 

The company will push out the newest version and purchase it. I'm pretty sure we are using the latest version.

I'd rate the solution nine out of ten. 

I would recommend the solution to other users and companies. 

I'd advise users to try to familiarize themselves with the features so that they can get the most out of Skype. 

We only use Skype for instant messaging.

Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.

Two years.

Skype for Business could be more stable. 

I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant. 

I rate Skype for Business Five out of 10. I would not recommend it.

Skype for Business is used for overall communication and meetings. Our organization is spread across the globe, it makes it easier for people to meet virtually.

The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.

The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch.

The interface of Skype for Business could be better. It was not very user-friendly.

I have been using Skype for Business for approximately two years.

The stability of Skype for Business is good.

Skype for Business is scalable.

We had a license for every user, but the majorly of the people who do meetings, are not so many. We would have meetings for all the staff, and approximately 80 people would attend. However, on average 20 to 30 people would often use it during meetings.

The support from Skype for Business is good.

Skype for Business was simple to implement, but it was a little more involved than Microsoft Teams.

The solution is very simple to implement. It is similar to any other Windows application. There was no need for assistance.

We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package.

We switched now from Skype for Business to Teams and the experience has been better.

I would recommend this solution to others.

I rate Skype for Business an eight out of ten.

The solution is primarily used for communication, file transfer, and everything around our work.

While I used the solution recently, I now have another job. I work for another firm and they use Microsoft Teams.

It was handy for when you were working from home. 

The solution is stable and scalable. 

Microsoft Teams, as I see it now, is more useful than Skype for Business. It's more integrated and it's the next step for us. We'd like Skype for Business to be better integrated with Microsoft. 

While last year I used Skype for Business and in the team I'm now on, everything is on Microsoft Teams.

The stability was good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is quite good. We are quite happy with its ability to expand.

There are 5,000 or 6,000 users. Everyone uses it. We were all working from home and we had to communicate, and, therefore, we used Skype for Business.

I can't speak to the technical support. I only used this as a user and I have no complaints about it.

I've been using Skype for Business as well as Microsoft Teams.

We also used WebEx.

The initial setup is straightforward and it didn't cost me much time to learn, to understand how Skype for Business can work with something else, for example, SAP.

I set up the solution in-house.

The solution does require a license. I'm not sure if it's monthly or yearly.

It was another department that was responsible for licensing. I was responsible for the software implementation.

I'd rate the solution a six out of ten.

Skype for Business was one of the prime tools we used to communicate with vendors. We also used it for communicating with other employees internally, within our organization.

We had a very good experience with Skype for Business. It was a helpful tool, and one of the best tools I've ever worked with. It's just that our organization is now starting to use Microsoft Teams, so people are diverted into that tool slowly and steadily. We can organize meetings and send across files on it, e.g. there are a lot of options you can use on Microsoft Teams. Both Skype for Business and Microsoft Teams have multiple advantages.

One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.

Dynamic file updating is a feature I haven't seen on Skype for Business. It's an area for improvement, e.g. I've seen that feature on Microsoft Teams, but not on this tool. If I send one file and shared it with 10 resources, for example, those 10 resources can update that file dynamically all at once, at the same time. Being able to update a file dynamically, by more than one resource, is one of the best features that isn't available on Skype for Business.

Skype for Business is a stable tool. It's just that our organization has moved to Microsoft Teams, but I found Skype for Business to be stable.

Scalability is present in Skype for Business, e.g. you can use it to participate in one-to-one chats, and you can have a call with multiple people on it. If you have an organization with 3,000 people, you can manage it very nicely on Skype for Business. The tool can also scale from 10,000 to 20,000 users. It's a scalable tool.

We have Skype for Business in our organization, and our last usage of it was six months ago.

I'm unable to comment on the initial setup of Skype for Business, because the installation was done by our IT team. Our team just used the tool. My work is on IT infrastructure, and Skype for Business is one of the communication tools that our local IT team provided to us. Our IT team took care of the installation.

Everyone in our organization used Skype for Business. Everyone was using the same thing, because there was no other option that time. Slowly and steadily, people went on to use Microsoft Teams, and I started using Zoom for meetings, because once the pandemic came in, everything was remote. Our organization wanted a tool which had better quality, or could be a better way to communicate, so we went onto Zoom and Microsoft Teams. Prior to those two tools, we used Skype for Business.

I'm rating Skype for Business seven out of ten. It's a really good solution.

We use Skype for Business to host and attend company meetings. It is primarily used for virtual meetings and video calls.

The GUI is very user-friendly.

The technical support from Microsoft needs to be improved.

We have been using Skype for Business for between two and three years.

This is a scalable product. We have approximately 500 users. We have managers, three administrators, engineers, and developers that use it.

Troubleshooting problems with Microsoft is very hard. This is something that should be improved. The support should also be faster.

We also use Cisco Meeting Server, Cisco Webex, and Adobe Connect.

All of the platforms are very good and of high quality.

Skype for business is straightforward to install.

Only one person is required to maintain and support this product.

The licensing is billed on a yearly basis.

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.