Skype for Business Reviews

This is our primary application for virtual meetings. However, we have MS Teams and the company is positioned to use more of MS Teams going forward. Skype is more of a chat application nowadays. 

I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype. 

It does everything I really need it to do. I don't recall coming across any big missing features. 

I've used Skype for Business for as long as I can remember. I started using that more than five years ago.

It is stable. I haven't experienced any problems while I've been on a call, for example, or in a meeting. It's pretty reliable and the performance is good. 

I've never had the chance to really scale it. I can't speak to how well it can expand. 

We have about 1,000 people using the solution right now. 

I've never really dealt with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

We also use MS Teams. I also have some experience with Cisco. 

When I came to this company, they were using Skype, so I adopted it. I didn't migrate over to something else with any other purpose in mind. 

I'm merely a user of Skype. I did not handle the initial setup. 

My colleague handled the implementation. 

I'm not sure what the licensing costs are for the product. It's not an aspect of the solution that I handle. 

We do have a partnership with Microsoft and are integrators. 

The company will push out the newest version and purchase it. I'm pretty sure we are using the latest version.

I'd rate the solution nine out of ten. 

I would recommend the solution to other users and companies. 

I'd advise users to try to familiarize themselves with the features so that they can get the most out of Skype. 

We use it for our internal communication.

In terms of what I have found most valuable - with COVID people are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype. It's not a great tool, but it meets our need right now.

We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things.

We have been using Skype for Business from right when Skype introduced it - many years.

For the last two years, we have been using it and it has been stable. People are not getting dropped out from meetings. We are able to have 50 users in a meeting. It is something that is available as part of our enterprise agreement with Microsoft, so there is no additional cost.

As part of our EA, we have support. Usually we also have a dedicated account manager for any Microsoft product, not just the Skype, if we are not able to get support. We never had any problems with Skype. We never had to call in for technical support since it was set up and running. Periodically, we continue to apply patches and upgrades. So far, we never had any issues and there was never a need to make a call to Microsoft to resolve any issue, but we do have support in place, and if we don't get prompt response, then we have the account manager to escalate and, usually, the account manager is able to assign a technical lead expert to help us resolve the issue in a quick manner.

I think Skype for Business has been discontinued, so I don't think anybody should be interested in implementing it. Microsoft is not selling it anymore, but the product is still supported until the end of 2023.

On a scale of one to ten, I would give Skype for Business a six.

Skype is mainly used for our internal meetings. We have it set up for all the different groups in the company, whether it's my IFC, the marketing team, pre-sales team, senior leadership, etc. We're using the product at least once a day and everybody in the company uses it. We're customers of Skype and I'm the manager of global business development. 

The calling features are the most valuable, especially now as we are working remotely  because of this pandemic. The screen sharing aspect is also a valuable feature. For example, if we need to explain something internally or deliver a presentation internally, being able to share the screen is a huge benefit. We also use Google Meet for that, so it's dual usage for us.

We have issues with the Skype bandwidth, particularly for external meetings, which is why we also use Google Meet. Also, the sound quality of Skype is not great - there is a constant background humming noise. Clarity is essential, especially in our planning meetings. We can't rely on Skype for that and that's why we sometimes use Google Meet instead. 

I've been at this company for three months and that's how long I've been using the solution. 

The system is somewhat stable although there's the issue of the background noise and it's not always clear who is talking. Following the flow of a meeting can become a bit tricky when a lot of people are involved.

The solution is scalable in that we can sometimes have up to 30 people participating in a meeting. 

We currently use both Skype and Google Meet. Google Meet is very user friendly with good voice quality. We can record our calls and then share screens when we're making a presentation. It's an easier solution than Skype even though we use both platforms. 
For our external client meetings we use Google Meet and internally we use Skype. 

I would rate this solution a six out of 10. 

We primarily use Skype for Business for meetings and internal discussions.

The ability to mute everyone else is pretty useful when there is a large audience. It is more stable, and the video quality is better compared to other communication platforms.

The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.

We have been using Skype for Business for about a year or so.

Skype for Business is stable without experiencing crashes, unlike Teams, which crashes occasionally during meetings.

Skype for Business offers good scalability and does not crash when the number of audience members increases.

Skype support is responsive. I would rate their support around seven to eight.

Positive

Our internal IT team handled the installation of Skype for Business on my system.

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

We use Microsoft products for our business processes. We also use Teams and Zoom for meetings.

I'd rate the solution eight out of ten.

The product is needed to communicate with people in different locations. Our company is in Germany. I'm in Istanbul. If I have a serious issue on the client side I can use Skype for Business to communicate and resolve issues. 

I'm using Microsoft Teams, and it's very similar to it. However, I don't actually have more advantages from Teams versus Skype for Business. 

Screen sharing, control in the session, and file sharing are easy. 

I like the chat application and the features it offers.

The security seems good. it may even be more secure than Teams. 

I'm not sure if it is possible to invite customers to meetings is they are outside the company. There might be some invitation issues with Skype for Business.

Skype for Business is not as popular as Teams. Teams has a file sharing area, which is useful. That wasn't in the Skype for Business. Skype for Business is just for chatting. However, there are no rich components like in Teams. Teams have a lot of features. Skype isn't as robust. 

I've only used the solution for eight or nine months. 

The stability has been perfect. It's reliable. There are no issues with bugs or glitches. 

I'm not sure about the scalability. I don't know how easy it is to add users, for example. That's handled more on the company side. 

We have about 350 at the company using the product. 

I've had an issue in the past and reached out to technical support. They were helpful and responsive. 

We've used TeamViewer for very specific accounts. We've also used Microsoft Teams. It's better than Skype for Business as it integrates more effectively.

The initial setup is not too difficult or entirely easy. It's somewhere in the middle. It's a moderate setup. 

The solution does have a license cost, however, I don't have any knowledge of the exact pricing. 

I'm a customer and a user.

I'm not sure which version of the solution we're using.

I do tend to use normal Skype for personal use. While we use Skype for Business, they are moving more towards Microsoft Teams. 

Nowadays, you should just maybe buy the Microsoft package. If you are using a Windows laptop, then you need Word, Excel, and PowerPoint. Teams will come with this package. I prefer Microsoft Teams, actually. We have been using Microsoft Teams for the last three or four years.

I'd rate the solution seven out of ten. 

It's a good product. It's not that bad. That said, not a lot of people are using it. 

We use Skype for Business as a tool for our online lectures. We're using it as an online platform for the tutorials and lectures we give our students.

I find Skype for Business a good solution. It works well. The tool can be nice if I'm talking to one of my colleagues, or doing a small session where I don't have to share content, or where I don't have to divide students to groups, or make a group work together.

Skype for Business is not suitable for giving lectures. Tools more suitable for online lectures are Zoom and Microsoft Teams, because you can divide students into groups. I didn't see this feature in Skype for Business, and if it's there, I don't know that it's there.

I've been using Skype for Business since COVID-19 started, e.g. 2020. The coronavirus makes us use these technologies extensively.

The stability of Skype for Business is based on the internet, e.g. if your internet is good, then the tool is good. If your internet is not good, then the tool is not good.

I find Skype for Business easy to expand. It's scalable.

Installing Skype for Business was easy. We installed in 10 years ago, and we use it like a phone. We call our friends who are abroad, e.g. instead of using international minutes in our mobiles, we use Skype as a technology to call our colleagues. Installation was easy, and its available on mobile and on the computer. I installed Skype for Business myself.

I never paid for a Skype for Business license as it's free on my device, but Zoom, we pay $20 a month.

I evaluated Zoom and Microsoft Teams.

I don't have information on how many users can use Skype for Business at the same time, because I didn't use it with students. I used it to call my friends, e.g. just one or two friends, and not more than that number.

I would recommend Skype for Business to others, because it's good. It's a good software to talk to others. Even old people are using the tool.

My rating for Skype for Business is seven out of ten.

We primarily use the solution for our business meetings.

The solution is stable.

There are free versions of the solution available.

It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating.

The ability for the solution to offer a grid view, so you can see all of the people on a call at the same time, instead of just a few selected ones, would be ideal.

I've been using the solution for about a year now.

The solution appears to be quite stable. There aren't bugs or glitches. There aren't any crashes. It doesn't freeze. I would say it's reliable.

Our IT team would handle any scaling that needs to be done. It's not something I have direct experience with.

We have about 20,000 users on the product in our organization currently. Everybody uses it, from the accountant to the CEO.

The number of employees has remained fairly stable for a long time. Right now, they're just maintaining it at the same user level. We haven't had any recent growth. I have no idea if we'll increase usage in the future.

Skype is actually the first tool like this that I have used. Another company I work with is trying out Zoom, but that's fairly recent.

I wasn't a part of the initial setup of the solution. I don't know if it was complex or straightforward. I'm just a user. The IT team is the one that sets it up and configures everything for us. I also can't say if the process of deployment was fast or not or how long the process took.

I'm sure there are licensing fees for it, however, I don't know what they are. I know there are free versions of the solution. However, that probably doesn't apply to us as we have a high number of users in this company.

I'm just a user of the product. I'm not a reseller or an integrator.

I use Skype for Business every day.

I'd rate the solution nine out of ten. It's been great so far.

I use this solution primarily for my consulting business. It enables me to keep in touch with clients via conference calls, video conferencing, desktop sharing and more.

The audio and the screenshot sharing is quite strong.

I think sometimes the connectivity needs improvement. Sometimes people have connectivity issues. Once you are running, it's terrific. But, there are unexpected dropouts occasionally. The reliability is not 100%. For example, we had a call today which started great, and then suddenly there were several participants that dropped out of the call due to connectivity.

I also think that it would be great to have a drag-and-drop feature during a call. 

Additionally, the screen sharing is really good. It would be nice to draw notes for screen sharing. This would especially be nice with Touch Pros.

There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.

We are small scale, with a small number of users. I do not know how it would handle very large numbers of users.

The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good. 

Implementation and setup were pretty straightforward. It took us a half an hour. We did not need any expertise to get it running at all.

The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing.  I get a feeling that smaller organizations can interact with bigger organizations in a more global way by using this service. It is leveling the playing field.

I looked at GoToMeetings. It is a good solution, and it has a few nice features. Skype for Business has better video and audio quality.

If you have Office 365, you should give it a "go" and try it!