Skype for Business Reviews

We use Skype for Business to host and attend company meetings. It is primarily used for virtual meetings and video calls.

The GUI is very user-friendly.

The technical support from Microsoft needs to be improved.

We have been using Skype for Business for between two and three years.

This is a scalable product. We have approximately 500 users. We have managers, three administrators, engineers, and developers that use it.

Troubleshooting problems with Microsoft is very hard. This is something that should be improved. The support should also be faster.

We also use Cisco Meeting Server, Cisco Webex, and Adobe Connect.

All of the platforms are very good and of high quality.

Skype for business is straightforward to install.

Only one person is required to maintain and support this product.

The licensing is billed on a yearly basis.

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

I use the solution to make calls and talk to colleagues. I use it mostly to chat with people inside the company and make international calls. 

The product helps me make international calls. 

I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability.  

The tool is not stable since some calls just don't get through. I would rate it a five out of ten since it doesn't happen every time. 

I would rate the solution's scalability a three out of ten. My company has 200 users for it. 

I have used Teams before. 

The product's setup is not complex and takes around three hours to complete. 

I would rate the solution a six out of ten. You can use the product without any training. However, I feel that Teams is better than Skype in terms of scalability, user experience, app integration, etc. 

This is our primary application for virtual meetings. However, we have MS Teams and the company is positioned to use more of MS Teams going forward. Skype is more of a chat application nowadays. 

I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype. 

It does everything I really need it to do. I don't recall coming across any big missing features. 

I've used Skype for Business for as long as I can remember. I started using that more than five years ago.

It is stable. I haven't experienced any problems while I've been on a call, for example, or in a meeting. It's pretty reliable and the performance is good. 

I've never had the chance to really scale it. I can't speak to how well it can expand. 

We have about 1,000 people using the solution right now. 

I've never really dealt with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

We also use MS Teams. I also have some experience with Cisco. 

When I came to this company, they were using Skype, so I adopted it. I didn't migrate over to something else with any other purpose in mind. 

I'm merely a user of Skype. I did not handle the initial setup. 

My colleague handled the implementation. 

I'm not sure what the licensing costs are for the product. It's not an aspect of the solution that I handle. 

We do have a partnership with Microsoft and are integrators. 

The company will push out the newest version and purchase it. I'm pretty sure we are using the latest version.

I'd rate the solution nine out of ten. 

I would recommend the solution to other users and companies. 

I'd advise users to try to familiarize themselves with the features so that they can get the most out of Skype. 

Our team of six uses the solution for virtual meetings. 

The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files. 

The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM. 

I have been using the solution for two years. 

The solution is stable. 

For our purposes, the solution works fine and we have no need to scale. 

We use a free version of the solution so we don't need specific support. If we have problems, we search Microsoft forums to find solutions. 

The setup takes a day and requires some knowledge of configuration and deployment.

We outsourced implementation to one Microsoft technician skilled in setup and deployment of the solution and other Microsoft products such as SharePoint. 

Most of the IT ecosystems in Iran use Microsoft solutions because they are free for us. We crack them and pay no fees when configuring servers, downloading packages, or using Skype. 

We also use WhatsApp and Telegram for small meetings.

I rate the solution a nine out of ten. 

We primarily use Skype for Business for meetings and internal discussions.

The ability to mute everyone else is pretty useful when there is a large audience. It is more stable, and the video quality is better compared to other communication platforms.

The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.

We have been using Skype for Business for about a year or so.

Skype for Business is stable without experiencing crashes, unlike Teams, which crashes occasionally during meetings.

Skype for Business offers good scalability and does not crash when the number of audience members increases.

Skype support is responsive. I would rate their support around seven to eight.

Positive

Our internal IT team handled the installation of Skype for Business on my system.

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

We use Microsoft products for our business processes. We also use Teams and Zoom for meetings.

I'd rate the solution eight out of ten.

The product is needed to communicate with people in different locations. Our company is in Germany. I'm in Istanbul. If I have a serious issue on the client side I can use Skype for Business to communicate and resolve issues. 

I'm using Microsoft Teams, and it's very similar to it. However, I don't actually have more advantages from Teams versus Skype for Business. 

Screen sharing, control in the session, and file sharing are easy. 

I like the chat application and the features it offers.

The security seems good. it may even be more secure than Teams. 

I'm not sure if it is possible to invite customers to meetings is they are outside the company. There might be some invitation issues with Skype for Business.

Skype for Business is not as popular as Teams. Teams has a file sharing area, which is useful. That wasn't in the Skype for Business. Skype for Business is just for chatting. However, there are no rich components like in Teams. Teams have a lot of features. Skype isn't as robust. 

I've only used the solution for eight or nine months. 

The stability has been perfect. It's reliable. There are no issues with bugs or glitches. 

I'm not sure about the scalability. I don't know how easy it is to add users, for example. That's handled more on the company side. 

We have about 350 at the company using the product. 

I've had an issue in the past and reached out to technical support. They were helpful and responsive. 

We've used TeamViewer for very specific accounts. We've also used Microsoft Teams. It's better than Skype for Business as it integrates more effectively.

The initial setup is not too difficult or entirely easy. It's somewhere in the middle. It's a moderate setup. 

The solution does have a license cost, however, I don't have any knowledge of the exact pricing. 

I'm a customer and a user.

I'm not sure which version of the solution we're using.

I do tend to use normal Skype for personal use. While we use Skype for Business, they are moving more towards Microsoft Teams. 

Nowadays, you should just maybe buy the Microsoft package. If you are using a Windows laptop, then you need Word, Excel, and PowerPoint. Teams will come with this package. I prefer Microsoft Teams, actually. We have been using Microsoft Teams for the last three or four years.

I'd rate the solution seven out of ten. 

It's a good product. It's not that bad. That said, not a lot of people are using it. 

I use Skype for Business for my office's internal communications.

The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls.

I feel bored with the look and feel of the tool, so it should be changed.

I have been using Skype for Business for five months. I am a customer of the product.

It is a scalable solution.

Around 400 employees in my company use Skype for Business.

I never had any requirements or needed to contact the technical support team of Skype.

I have previously worked with Slack, and it was not easy to use, while Skype has been comparatively much better. Compared to Skype, Slack was only providing my company with a free trial, after the expiry of which we could not make calls.

I don't know about the time taken for the product's installation process since my company's technical team managed it.

The product's installation phase was easy.

I think that one of the technical team members was involved in the product's installation process.

The solution is deployed on the devices in our company.

There is no maintenance required for the solution.

I recommend the solution to those who plan to use it.

I rate the overall solution a ten out of ten.

Skype is mainly used for our internal meetings. We have it set up for all the different groups in the company, whether it's my IFC, the marketing team, pre-sales team, senior leadership, etc. We're using the product at least once a day and everybody in the company uses it. We're customers of Skype and I'm the manager of global business development. 

The calling features are the most valuable, especially now as we are working remotely  because of this pandemic. The screen sharing aspect is also a valuable feature. For example, if we need to explain something internally or deliver a presentation internally, being able to share the screen is a huge benefit. We also use Google Meet for that, so it's dual usage for us.

We have issues with the Skype bandwidth, particularly for external meetings, which is why we also use Google Meet. Also, the sound quality of Skype is not great - there is a constant background humming noise. Clarity is essential, especially in our planning meetings. We can't rely on Skype for that and that's why we sometimes use Google Meet instead. 

I've been at this company for three months and that's how long I've been using the solution. 

The system is somewhat stable although there's the issue of the background noise and it's not always clear who is talking. Following the flow of a meeting can become a bit tricky when a lot of people are involved.

The solution is scalable in that we can sometimes have up to 30 people participating in a meeting. 

We currently use both Skype and Google Meet. Google Meet is very user friendly with good voice quality. We can record our calls and then share screens when we're making a presentation. It's an easier solution than Skype even though we use both platforms. 
For our external client meetings we use Google Meet and internally we use Skype. 

I would rate this solution a six out of 10.