Skype for Business Reviews

We only use Skype for instant messaging.

Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.

Two years.

Skype for Business could be more stable. 

I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant. 

I rate Skype for Business Five out of 10. I would not recommend it.

It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy.

There are many valuable features. For collaboration purposes, there are many motivation integrations.

We have found that there is a lag because it cannot integrate with the internal landline. It's easier to integrate in the U.S.

We use a link as a browser calling so only calling is available. 

I have been using Skype for Business for one year. 

You need to follow the guidelines for the HN to be built on multiple servers and multiple in procedures. It's not a big challenge. The stability and the scalability are not a big challenge at all.

We haven't received high availability. There is no problem because you need to follow their guidelines, build the HN high availability solutions. We don't have an issue. 

There are 900 users who use it in my company. It's used on a daily basis. 

Microsoft support is fantastic. I don't have any problems.

People are working from home and this collaboration is efficient and we see real-time collaboration happening from the teams. This is a very good solution for work from home concepts.

In the next release, I would like to see the ability to do group calling. 

I would rate Sype for Business a nine out of ten. 

We use Skype for Business for virtual meetings.

It's a good product, we like using it.

The initial setup could be simplified.

I have been using Skype for Business for approximately 10 years.

We are using the older version, but it is enough for us.

We have no problems with the stability of Skype for Business.

We have 300 users on all levels using this solution.

I have not contacted technical support.

The initial setup was not easy. You must have experience.

I completed the setup myself.

We purchased an open license.

We own the license. You can buy a license once and use it for a long time. If you do not want to upgrade or you don't need to upgrade the license, you can keep it for a long time.

This is not a solution I would recommend. We purchased the license approximately six years ago. If you are thinking about using this solution, I would recommend purchasing a new cloud-based license. They should use Teams. I would recommend Teams. Skype is outdated.

I would Skype for Business a seven out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is how useful it has been for virtual meetings during the pandemic. 

This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release. 

I have been using Skype for Business for four years. 

The stability of this solution is perfect. I would rank it a ten out of ten. 

This solution is scalable. The conference calls can be between many people. 

I have never dealt with technical support. 

Installation is straightforward. It takes a few minutes. It's part of the Microsoft Office Suite, so when you install Office, you get all these tools together. 

I implemented through an in-house team. 

There is a licensing cost, as far as I know, but I'm not sure how much it costs. If you buy the Microsoft suite, you get this product as well. So if you are already installing the suite, you get all these tools together. 

I did not evaluate any other solutions before using Skype for Business. 

The performance is pretty good. This is a mature application with no bugs, and I have no complaints. There are over 500 people using Skype for Business in my organization. But I know that Microsoft intends to end this software and move all users to Teams, so I'm not sure if my recommendation of this software will be of use to people who are looking to implement it. 

I would rate Skype for Business an eight out of ten. 

The use of Skype Business has several purposes within our organization, each determined by the specific situation. Its use of instant messages and chats has helped a lot in short conversations, avoiding much of the need to use email for a certain action.

Audio calls help a lot in terms of reducing costs for long discussions, and takes advantage of the maximum gratuity between users of the same program.

Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.

Communication is the main way to reduce delays and work better. By facilitating access to a more effective means of communication, we have better clarification between departments and employees when it comes to finding solutions to their problems.

The use of video conferencing is an excellent tool to avoid the expenses associated with displacements of professionals who need to be in a meeting with other members. With this function, all guests can be in their own offices, homes, or elsewhere. At the time of the call, everyone will be in a virtual room.

The use of multiple users making calls from both audio conferencing and video conferencing requires a good connection to the internet. If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.

The product has good stability, but it depends on the speed of internet bandwidth. A good connection is required for smooth operation.

It has excellent scalability since it integrates with all sectors of the company. All of our needs are met.

Technical support is very good. The procedures and services performed by them are very clear and objective.

We did not use another solution prior to this one.

The implementation was very easy, as the program installer itself is very intuitive.

We have an internal IT team that performs all of the implementation procedures.

In less than six months we were able to achieve the ROI with clearance.

To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program. These features include audio conferencing and video conferencing calls. Otherwise, the cost becomes high.

We had already known about the quality of this tool before joining the service, so we did not evaluate other options.

Skype Business is the best program that performs this type of service, and it is a benchmark in the market.

For communication needs among users who are in the habit of doing work on the road, it is necessary to have a good connection to the internet for the satisfactory functioning of mobile devices such as phones and tablets.

Our primary use case is for virtual meetings and video communication. We also use it to send files via the group chat. I'm a data analyst and we are customers of Skype.

I think it's a good solution and provides us with a good option for virtual meetings. I've never had any problems.

The stability is sometimes a bit wobbly and could be improved. 

I've been using this solution for a year. 

The stability is fine but there is some room for improvement. 

We previously used Zoom and we also had an in-house messaging system developed within the company. 

I wasn't involved in the initial setup, deployment was carried out by our IT department and the company has around 150 users. 

I rate the solution eight out of 10. 

My primary use case for this solution is for internal meetings and meetings with customers.

I find the international dialing is the best feature.

Skype for Business needs to improve their support for Android cellphones. Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.

Additionally, I think there is a need to improve the chat-for-groups feature. It is not perfected yet.

I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.

I do not have experience with tech support.

We used to use G Suite Hangout as a similar solution. But, prior to that, we were not using anything else in this domain. We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.

It may be considered costly for certain markets, such as in India.

We really like the screen sharing tool. The user experience is smooth, and user-friendly.

Recently, we all went remote, so we needed a way to implement virtual meetings on a large scale and we utilize Skype for Business for these purposes. It might have a lot to do with the response to COVID and getting more people connected for remote access.

The solution connects to meetings pretty well. 

I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time. 

It's very useful that the solution can save conversations.

The implementation could be improved.

In my case, I don't necessarily pick up audio, so I have to dial in. I have two connections. One is a visual and one is strictly for audio calls. Some other users aren't experiencing that issue. It's inconsistent and I'm not sure why. I also can't say with certainty that this is a Skype problem or if something else is causing the discrepancy. 

There seems to be some sort of setting whereby it pretty much keeps instant messenger open all the time. I don't know what the settings are, or if this can be switched off. I believe there's an integration with that, where it assumes a certain status. I haven't had a chance to manually change it or to look into how to adjust it. 

The integration with Outlook could be improved.

There could be more opportunities for setting up your current status.

The solution feels like it's pretty bare-bones. There could be some additional features added, perhaps on the statuses or something of that nature because as it stands now, it's pretty sparse. I have heard that they're going to be introducing some features pretty soon. I hope that's the case. 

I've personally used Skype itself for years. However, in terms of utilizing Skype for Business, I've only been using the solution for the last month, or, more accurately, about three weeks.

The solution seems to be pretty stable and is just as stable in the business version as the regular version. I haven't had any issues whatsoever with crashes or glitches. However, it does feel like it's pretty bare-bones.

The solution is pretty scalable. You can use it across the company, and certainly within IT. Since everybody's working remotely now, with COVID-19, I think it scales quite well.

Even when you add people, it's still easy to manage many multiples people in a single meeting

I don't know how many people in our company are actually on it at this point. I imagine it's quite a few, however, I'm not sure of which departments that are using it, or if it's been deployed across the board.

I've logged into technical support a few times on the Microsoft store. They used to actually go through edX at one point. They may have their own portal now. I've looked at it for various products such as SQL, Visual Source Code, etc. and not just for Skype, so I can navigate it pretty well. I've been helped there. They do have paths to different types of certifications and stuff. I have not gone through any of that myself, however.

The initial setup is straightforward. It's not complex at all.

We're just a customer.

I'd advise other organizations that the implementation is pretty smooth as far as installations go, so they shouldn't be afraid to give it a try. Using it is very straightforward, and it just sits on your desktop as an icon, so it's easy to access when you need it.

Overall, I'd rate the solution eight out of ten.