Skype for Business Reviews

We use the solution for online meetings with our internal and external clients.

The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.

I have been using the solution for 11 months.

I give the stability an eight out of ten.

The solution is scalable. We have 800 people in our organization using the solution.

The initial setup is straightforward.

I give the solution an eight out of ten.

The solution has been discontinued by Microsoft.

We only use Skype for instant messaging.

Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.

Two years.

Skype for Business could be more stable. 

I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant. 

I rate Skype for Business Five out of 10. I would not recommend it.

We use Skype for Business for virtual meetings and messages.

Skype for Business is good for meetings and instant messaging.

Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.

The documentation for Skype for Business could improve.

I have been using Skype for Business for approximately three years.

Skype for Business is a stable solution.

The scalability of Skype for Business was good.

My company has many global employees, approximately 6,000 and everyone was using Skype for Business before we switched to Microsoft Teams.

The technical support from Skype for Business was reliable.

I have used previously many other solutions, such as IBM and Microsoft Teams.

The initial setup is straightforward. It is not a complicated process.

I did the implementation myself.

We did not have an explicit technical team from Skype for Business. We were using our local IT team of six engineers who was managing it in case of any issues.

I would not recommend Skype for Business because Microsoft Teams has more features, a lightweight application that I access on my mobile. Additionally, I can chat with my teammates and anybody else in the organization. The document repository is useful. I have access to SharePoint which is easily available and I can access it from the mobile device at any time. If I was to compare Microsoft Teams and Skype for Business, I would recommend Microsoft Teams. However, if the only requirement is to have meetings, chats, or instant messaging, then Skype for Business is not a bad choice.

I rate Skype for Business a six out of ten.

We use Skype for Business for virtual meetings.

It's a good product, we like using it.

The initial setup could be simplified.

I have been using Skype for Business for approximately 10 years.

We are using the older version, but it is enough for us.

We have no problems with the stability of Skype for Business.

We have 300 users on all levels using this solution.

I have not contacted technical support.

The initial setup was not easy. You must have experience.

I completed the setup myself.

We purchased an open license.

We own the license. You can buy a license once and use it for a long time. If you do not want to upgrade or you don't need to upgrade the license, you can keep it for a long time.

This is not a solution I would recommend. We purchased the license approximately six years ago. If you are thinking about using this solution, I would recommend purchasing a new cloud-based license. They should use Teams. I would recommend Teams. Skype is outdated.

I would Skype for Business a seven out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is how useful it has been for virtual meetings during the pandemic. 

This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release. 

I have been using Skype for Business for four years. 

The stability of this solution is perfect. I would rank it a ten out of ten. 

This solution is scalable. The conference calls can be between many people. 

I have never dealt with technical support. 

Installation is straightforward. It takes a few minutes. It's part of the Microsoft Office Suite, so when you install Office, you get all these tools together. 

I implemented through an in-house team. 

There is a licensing cost, as far as I know, but I'm not sure how much it costs. If you buy the Microsoft suite, you get this product as well. So if you are already installing the suite, you get all these tools together. 

I did not evaluate any other solutions before using Skype for Business. 

The performance is pretty good. This is a mature application with no bugs, and I have no complaints. There are over 500 people using Skype for Business in my organization. But I know that Microsoft intends to end this software and move all users to Teams, so I'm not sure if my recommendation of this software will be of use to people who are looking to implement it. 

I would rate Skype for Business an eight out of ten. 

The solution has improved the flexibility of meetings for our organization. For example, I can use it from my phone or laptop. I can use it wherever I am. It's increased our communication channels.

It has everything in one place from sharing to team management. It makes everything easy.

There are many valuable aspects of the solution. For collaboration purposes, there are many integration capabilities. 

Making calls and having meetings is easy. 

There are a lot of very fundamental functions on offer.

There is sometimes a lag, often because this is not integrated with a few fields. We are in India, so we have some restrictions on some key integrations. For example, it cannot integrate with our internal landlines. When I was in the United States, this wasn't a problem at all.

We need some sort of functionality whereby users can use a link as browser calling. Calling only is what is available to us. That's not in every country, however, just a few. They should make it standard across the board around the world.

The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams.

I have some standard meetings that happen on a regular basis, and it would be nice if I could just go directly to them from Skype instead of looking into my calendar and clicking on a link.

Group calling is not available on Skype right now.

I've been using the solution for almost a full year at this point. The company has been using the solution for five years.

The stability of the solution is great. There aren't bugs or glitches. It doesn't crash. We don't face any challenges with the solution in that sense.

We have limited employees, so we've never really experimented with scaling the solution. I can't speak to how easy it would be to expand the solution.

We have about 900 users on the solution right now.

We use the solution quite often. It's used on a daily basis.

We get our technical support from Microsoft, who owns Skype. They've always been fantastic. We have been satisfied with the level or response we get.

The implementation of the solution was handled before I came to the company, so I didn't participate in the initial institution. I don't know if the product has a straightforward or complex setup.

I believe that deployment took place under the supervision of another team.

With work from home situations increasing, and a company would benefit from using this solution. The collaboration capabilities are great and allow for real-time interactions within teams. It's perfect for remote work.

I'd rate the solution nine out of ten.

The use of Skype Business has several purposes within our organization, each determined by the specific situation. Its use of instant messages and chats has helped a lot in short conversations, avoiding much of the need to use email for a certain action.

Audio calls help a lot in terms of reducing costs for long discussions, and takes advantage of the maximum gratuity between users of the same program.

Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.

Communication is the main way to reduce delays and work better. By facilitating access to a more effective means of communication, we have better clarification between departments and employees when it comes to finding solutions to their problems.

The use of video conferencing is an excellent tool to avoid the expenses associated with displacements of professionals who need to be in a meeting with other members. With this function, all guests can be in their own offices, homes, or elsewhere. At the time of the call, everyone will be in a virtual room.

The use of multiple users making calls from both audio conferencing and video conferencing requires a good connection to the internet. If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.

The product has good stability, but it depends on the speed of internet bandwidth. A good connection is required for smooth operation.

It has excellent scalability since it integrates with all sectors of the company. All of our needs are met.

Technical support is very good. The procedures and services performed by them are very clear and objective.

We did not use another solution prior to this one.

The implementation was very easy, as the program installer itself is very intuitive.

We have an internal IT team that performs all of the implementation procedures.

In less than six months we were able to achieve the ROI with clearance.

To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program. These features include audio conferencing and video conferencing calls. Otherwise, the cost becomes high.

We had already known about the quality of this tool before joining the service, so we did not evaluate other options.

Skype Business is the best program that performs this type of service, and it is a benchmark in the market.

For communication needs among users who are in the habit of doing work on the road, it is necessary to have a good connection to the internet for the satisfactory functioning of mobile devices such as phones and tablets.

It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy.

There are many valuable features. For collaboration purposes, there are many motivation integrations.

We have found that there is a lag because it cannot integrate with the internal landline. It's easier to integrate in the U.S.

We use a link as a browser calling so only calling is available. 

I have been using Skype for Business for one year. 

You need to follow the guidelines for the HN to be built on multiple servers and multiple in procedures. It's not a big challenge. The stability and the scalability are not a big challenge at all.

We haven't received high availability. There is no problem because you need to follow their guidelines, build the HN high availability solutions. We don't have an issue. 

There are 900 users who use it in my company. It's used on a daily basis. 

Microsoft support is fantastic. I don't have any problems.

People are working from home and this collaboration is efficient and we see real-time collaboration happening from the teams. This is a very good solution for work from home concepts.

In the next release, I would like to see the ability to do group calling. 

I would rate Sype for Business a nine out of ten.