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reviewer2380185 - PeerSpot reviewer
Chief Technology Officer (Diretor DE Tecnologia) at a tech services company with 11-50 employees
Real User
Apr 12, 2024
Useful for VPN and web protection but improvement is needed in web interface administration
Pros and Cons
  • "The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation."
  • "The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems."

What is our primary use case?

The solution helps with VPN. 

What is most valuable?

The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation. 

What needs improvement?

The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. Its pricing is based on the number of users. 

Buyer's Guide
SonicWall NSa
September 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,240 professionals have used our research since 2012.

What other advice do I have?

I rate the overall product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1659987 - PeerSpot reviewer
IT Administrator at a legal firm with 501-1,000 employees
Real User
Apr 10, 2023
Provides very good security and application control
Pros and Cons
  • "User-friendly with good security and application control."
  • "Customer support is severely lacking with very slow response times."

What is our primary use case?

Our primary use case of NSa is for security. We are customers of SonicWall and I'm an IT administrator. 

What is most valuable?

The solution is user-friendly with good security and application control which is very important these days. 

What needs improvement?

The support is severely lacking with very slow response times. There are latency issues with this solution. I'd like to see improved performance and an updated dashboard.

For how long have I used the solution?

I've been using this product for seven years. 

What do I think about the stability of the solution?

The stability is fine although there are some security and latency issues. 

What do I think about the scalability of the solution?

The scalability is fine. 

How are customer service and support?

Customer support requires additional engineers because their long response times are problematic. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is relatively straightforward. We have several hundred users, predominantly IT specialists, engineers and developers. I'm the maintenance person for this product. 

I rate this solution eight out of 10. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable. 

What other advice do I have?

In general, this is a good solution and I rate it eight out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SonicWall NSa
September 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,240 professionals have used our research since 2012.
President at The lerepco Group
Real User
Jan 22, 2023
Experienced user, with excellent understanding of the industry, in a rapidly changing environment
Pros and Cons
  • "The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough."
  • "When it comes to security I think all of the features are currently open to improvement."

What is our primary use case?

Our primary use case is at the perimeter of all of our customer's sites with all of the security services turned on. That is anti-malware, anti-spyware, geo IP filtering is an important thing for us, web filtering and the Capture ATP. We are looking at preventing downloading of any virus-infected files.

How has it helped my organization?

Geo-IP filtering has made a large impact on us and it is very important to us.

What is most valuable?

The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough.

What needs improvement?

When it comes to security I think all of the features are currently open to improvement.

For how long have I used the solution?

I have been using SonicWall NSa for the past ten to fifteen years.

How are customer service and support?

Technical support used to be very good and now we are dealing with long response times.  On a scale of one to ten today we are looking at a four or five instead of a nine or ten.

How was the initial setup?

The setup is straightforward however you want to have a good technical support individual involved for proper deployment.

What other advice do I have?

I would rate SonicWall NSa a nine out of ten as an overall solution in security.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Staff at Holy Name University
Real User
Aug 5, 2022
Useful controls, scalable, and most features available
Pros and Cons
  • "The most valuable feature of SonicWall NSa is the control aspect of the solution."
  • "SonicWall NSa is a straightforward firewall appliance, and most of the features are available."
  • "The detection of malware can improve in SonicWall NSa."

What is our primary use case?

I am using SonicWall NSa as a firewall for many of its functionality, such as intrusion detection and traffic control.

What is most valuable?

The most valuable feature of SonicWall NSa is the control aspect of the solution.

What needs improvement?

The detection of malware can improve in SonicWall NSa.

For how long have I used the solution?

I have been using SonicWall NSa for approximately seven years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

The scalability of SonicWall NSa is good.

We have approximately 2000 employees and 6000 students using the solution. We have plans to increase the usage of the solution in the future.

How are customer service and support?

The support is mostly online that we have received from SonicWall NSa.

I rate the support from SonicWall NSa a four out of five.

Which solution did I use previously and why did I switch?

We did not use another firewall previously.

How was the initial setup?

The initial setup of SonicWall NSa is straightforward. The full deployment took approximately two weeks.

What about the implementation team?

We had an integrator do the implementation of SonicWall NSa for us.

I am the only one who maintains the solution.

What other advice do I have?

SonicWall NSa is a straightforward firewall appliance, and most of the features are available.

I rate SonicWall NSa a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at 64network security pvt ltd
Reseller
Jun 19, 2022
it has the CFS agent, which isn't available in any other competing solution
Pros and Cons
  • "SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there."
  • "The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature."

What is our primary use case?

SonicWall is for general security purposes.

What is most valuable?

SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there.

I also like the ability to manage all the firewalls from a single location. We can support all those things from this application. It's a cloud-based solution.

What needs improvement?

The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature. 

For how long have I used the solution?

I've used SonicWall for about seven years.

What do I think about the stability of the solution?

SonicWall NSa is reliable.

What do I think about the scalability of the solution?

It's cloud-based, so the scalability is good, and it's suitable for any size of customer.

How are customer service and support?

SonicWall support is good. I rate it 10 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

SonicWall NSa is easy to understand. The initial setup for any firewall is straightforward. Having a single console is also good. The deployment time can vary depending on the client's requirements, like VPNs, routing, policies, load balancing, etc. At most, it will take one hour. I rate it 10 out of 10 for ease of setup. After deployment, SonicWall doesn't require specific maintenance. 

What about the implementation team?

We are resellers, so the clients who purchase the firewall deploy it themselves. We provide support, too.

What other advice do I have?

I rate SonicWall NSa nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions
Real User
Jun 6, 2022
Simple to configure and easy to handle and communicate with
Pros and Cons
  • "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
  • "SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users."
  • "An area for improvement would be SonicWall NSa's integration with antiviruses."

What is most valuable?

SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.

What needs improvement?

An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.

For how long have I used the solution?

I've been using SonicWall NSa for about two years.

What do I think about the stability of the solution?

SonicWall NSa is a stable system that's really easy to handle and communicate with.

How are customer service and support?

SonicWall's technical support is very responsive and helpful whenever we need support from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.

How was the initial setup?

The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.

What other advice do I have?

SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1052460 - PeerSpot reviewer
Network & System Engineer at a construction company with 10,001+ employees
Real User
Feb 6, 2022
All-in-one firewall solution that enables us to do hosting and security
Pros and Cons
  • "We can do the hosting and security all under one box. The UTM is a good feature."
  • "The dynamics needs to be improved. The solution is not very compatible compared to the market products."

What is our primary use case?

Our use case is for firewall security. The solution is deployed on-premises.

What is most valuable?

It's an all-in-one solution. We can do the hosting and security all under one box. The UTM is a good feature.

What needs improvement?

The dynamics needs to be improved. The solution is not very compatible compared to the market products.

What do I think about the stability of the solution?

The solution is stable. We need only one or two people for maintenance.

What do I think about the scalability of the solution?

It is scalable. We have around 100 users, and we have plans to increase usage.

How are customer service and support?

Technical support is good.

How was the initial setup?

Initial setup was easy. We mostly did the installation ourselves. One person is enough to complete the installation. Depending on the network, it only takes a couple of minutes to do because it's so simple.

What other advice do I have?

I would give this solution 10 out of 10. I would recommend it to others; it's a good solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer997284 - PeerSpot reviewer
Network Engineer at a maritime company with 201-500 employees
Real User
Jan 12, 2022
Good firewalling and intuitive GUI
Pros and Cons
  • "The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use, and provides great security."
  • "SonicWall NSa is a very good product with a very nice price, and it is low-level to use."
  • "It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable."

What is our primary use case?

We have two SonicWalls in the High Availability setup with failover configuration.

We use it for the firewalling, for IPS protection and for VPN clients.

How has it helped my organization?

With SonicWall we have more insight in the applications that users are using and what they are doing on the internet, so we can monitor better. It gives us better monitoring.

We now have more insight and information; what protocols and what websites users are trying to reach and what is blocked and what is not blocked, so we can better follow the tracks of the users.

What is most valuable?

The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use and provides great security.

What needs improvement?

Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.

It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.

For how long have I used the solution?

We have been using SonicWall NSa for maybe eight to 10 years.

I work for several companies, and we use the NSa with one of them.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Scalability is an issue. If you need to scale for more performance you will need another product in a higher range. You cannot scale the product itself. That's not possible.

It is not scalable at all.

We have about 350 users. I do the maintenance on my own.

We use it daily.

We do not have plans to increase at the moment.

How are customer service and support?

Their technical support is very good.

How was the initial setup?

The initial setup is not complex, it is very easy.

In terms of my implementation strategy - at first I write down the case we need. I investigate all the uses we have to implement with the SonicWall, and then I install and configurate it. I think the primary configuration was maybe three or four hours.

What about the implementation team?

It was all done by myself.

What's my experience with pricing, setup cost, and licensing?

You can buy the license for one or three years, and we mostly choose the three year. That's a little bit cheaper.

Which other solutions did I evaluate?

We looked at the Cisco and we looked at the Palo Alto, but the SonicWall was the most valuable for the pricing, the best product for us. The main difference is the pricing.

What other advice do I have?

SonicWall NSa is a very good product with a very nice price, and it is low-level to use.

It is easy to manage and easy to implement.

On a scale of one to ten, I would give SonicWall NSa a nine because of the stability and the easy-to-use GUI. It's a very nice product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 20
Sep 12, 2021
Offers user-friendly firmware and good customer support
Pros and Cons
  • "SonicWall NSa has a user-friendly firmware"
  • "SonicWall NSa has excellent support."
  • "In terms of improvement, features like App Control do not work properly."

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
it_user1461546 - PeerSpot reviewer
IT Manager at a insurance company with 51-200 employees
Real User
Aug 17, 2021
Plenty of useful features, scalable, and good technical support
Pros and Cons
  • "The solution has many useful features, such as content management, user management, user filtering, and domain controller connectivity mapping."
  • "The reporting and monitoring are a bit complex and should be easier in SonicWall NSa because other firewalls I have experienced have been more simple, such as Palo Alto. We are able to receive a clear view of our network. As a general user with little experience, it would be difficult for them to handle."

What is our primary use case?

SonicWall NSa can be used as a perimeter and ELAN firewall.

What is most valuable?

The solution has many useful features, such as content management, user management, user filtering, and domain controller connectivity mapping.

What needs improvement?

The reporting and monitoring are a bit complex and should be easier in SonicWall NSa because other firewalls I have experienced have been more simple, such as Palo Alto. We are able to receive a clear view of our network. As a general user with little experience, it would be difficult for them to handle.

For how long have I used the solution?

I have been using SonicWall NSa for approximately seven years.

What do I think about the stability of the solution?

I have found SonicWall NSa to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 180 users using this solution.

How are customer service and technical support?

The support of the solution has been good. We normally go through our partner support but if anything is outside the limits of their knowledge then it gets passed onto the SonicWall support.

How was the initial setup?

The installation is not easy, you should have a basic understanding of your network and what your requirements are. Generally, the implementation is done by the vendor. We have an external party who used to do the basic configuration. However, the new generation firewalls do not take much time and are easier.

What about the implementation team?

We used an outsourced vendor for the implementation of the solution. 

We have approximately two individuals that do the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and you can purchase a one, two, or three year term. Typically businesses choose the one year subscription and then later choose the three year licensing option if they are satisfied.

Which other solutions did I evaluate?

I have evaluated Palo Alto firewalls.

What other advice do I have?

I would recommend this solution.

I rate SonicWall NSa a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.