I use the solution to filter the IPs. Our users also use it for connectivity purposes.
Technical Support Engineer at a government with 10,001+ employees
Affordable, filters IPs, and blocks access to unauthorized websites
Pros and Cons
- "The product blocks access when I visit unrecognized websites."
- "The dashboard must be improved."
What is our primary use case?
What is most valuable?
The product blocks access when I visit unrecognized websites. The tool blocks some IP addresses.
What needs improvement?
The dashboard must be improved. The product should enable alerts. When hackers compromise our websites and applications, it will help us alert our staff and network administrators.
For how long have I used the solution?
I have been using the solution for two to three years.
Buyer's Guide
SonicWall NSa
February 2025
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Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten. We face glitches sometimes.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We have approximately 1200 users in our organization.
How are customer service and support?
My colleagues are happy with the response time and quality of support.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is simple.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper than others. It has a reasonable price.
What other advice do I have?
I will recommend the tool to others. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ICT Manager at Tenax
Easy to manage and performs well, but the scope of management must be improved
Pros and Cons
- "The product is simple to manage."
- "The product must enable integration with endpoint protection tools."
What is our primary use case?
We use the solution to provide edge security. We provide edge policies and protection. We use a very old version.
What is most valuable?
I rate the performance an eight out of ten. The product is simple to manage. It is a good solution.
What needs improvement?
The scope of management must be improved. The scope of what users can do with the product must be improved. The product must enable integration with endpoint protection tools.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a five out of ten. We don’t need to scale. However, if we need scalability, we will have to change the solution.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. The tool is cheap.
Which other solutions did I evaluate?
We did not see much improvement in our organization after using SonicWall NSa. We are evaluating other tools.
What other advice do I have?
Overall, I rate the tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall NSa
February 2025
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Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
System Specialist at MEC Networks Corporation
Provides endpoint security with advanced protection
Pros and Cons
- "SonicWall provides endpoint security with advanced protection. Moreover, SonicWall includes access points and additional features."
- "The product could expand its throughput capacity."
What is our primary use case?
The tool is easy to manage with a friendly GUI.
What is most valuable?
SonicWall provides endpoint security with advanced protection. Moreover, SonicWall includes access points and additional features.
What needs improvement?
The product could expand its throughput capacity.
For how long have I used the solution?
I have been using SonicWall NSa as a reseller for 19 years.
What do I think about the scalability of the solution?
The SonicWall NSa is considered a high-end midrange firewall suitable for integrating small businesses and main offices. The range of NSa models can accommodate from as few as 250 users with the smallest model to 1,400 users with the NSa 6700 model.
Which solution did I use previously and why did I switch?
All those features are the same, but NSa SonicWall is cheaper than other solutions. It has a Secure Upgrade Plus offering, with options for either one plus one or two plus one.
How was the initial setup?
The initial setup is fair and quick. Deploying a certain firewall takes three or four hours, depending on the client's requirements.
We are also selling SonicWall products. We have a dedicated team that handles the deployment process. As a pre-sales engineer, I conduct presentations on the NSa and facilitate client discussions.
What's my experience with pricing, setup cost, and licensing?
SonicWall is free for the first year and chargeable for the second year if you opt for two years.
What other advice do I have?
The NSa is a model of SonicWall firewall. It encompasses firewall, content filtering, DNS filtering, antivirus scanning, and primary and advanced firewall requirements.
It helps with threat prevention up to the memory level.
I recommend the solution.
Overall, I rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Stable, easy to set up, has a UTM feature, and provides good support locally
Pros and Cons
- "For me, the most valuable feature of SonicWall NSa is the UTM."
- "A room for improvement in SonicWall NSa is the log server because it could be more user-friendly compared to Fortinet and Palo Alto Networks. My company has many rule sets up for review, so sometimes, my team needs to use Excel for filtering, but the UI cannot support the Excel function."
What is our primary use case?
I'm using SonicWall NSa as an external firewall.
What is most valuable?
For me, the most valuable feature of SonicWall NSa is the UTM.
What needs improvement?
A room for improvement in SonicWall NSa is the log server because it could be more user-friendly compared to Fortinet and Palo Alto Networks.
Another area for improvement is the UI of SonicWall NSa, mainly because the rule set is challenging to review, and you always have to export the rule set for review. My company has many rule sets up for review, so sometimes, my team needs to use Excel for filtering, but the UI cannot support the Excel function.
In the next release of SonicWall NSa, I want the solution to be more user-friendly.
For how long have I used the solution?
I've been working with SonicWall NSa for more than ten years.
What do I think about the stability of the solution?
SonicWall NSa is a stable solution.
What do I think about the scalability of the solution?
I am still determining how scalable SonicWall NSa is.
How are customer service and support?
SonicWall NSa support is fine overall. My company always gets help from the local vendor.
Which solution did I use previously and why did I switch?
My company used Check Point ten years ago, but its pricing was higher than SonicWall NSa. The cost to maintain Check Point was also higher, so now the company uses SonicWall NSa.
How was the initial setup?
SonicWall NSa is relatively easy to set up because my company always partners with local support.
It took one month to implement the solution because the company had to migrate from the old to the new, including checking the rule sets. I'm referring to upgrades because the deployment from scratch happened ten years ago, so I don't remember the details.
What about the implementation team?
An in-house team implemented SonicWall NSa together with a local support team.
What was our ROI?
My company has yet to evaluate any ROI from SonicWall NSa.
What's my experience with pricing, setup cost, and licensing?
SonicWall NSa has reasonable pricing. My company pays for it yearly, but I forgot how much the company pays. From what I remember, you only pay for the license fees.
What other advice do I have?
I believe I'm using the latest SonicWall NSa version, 2700, though I'm not sure.
My whole company in Hong Kong uses SonicWall NSa, so that's about one hundred people. Mainly two people maintain the solution.
A few people took care of the deployment of SonicWall NSa.
I rate SonicWall NSa as nine on a scale of one to ten.
I'm a SonicWall NSa user.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System engineer at Colourtex Ind Ltd
Straightforward to set up with good firewall and gateway-level security
Pros and Cons
- "Sometimes I have some queries, and the SonicWall support team resolves my queries."
- "The solution can be a bit expensive."
What is our primary use case?
We're using the solution as a gateway-level device.
What is most valuable?
It's good for firewall and gateway-level security. The VPN service is quite good, including the site-to-site VPN.
It works well for the corporate sector.
Sometimes I have some queries, and the SonicWall support team resolves my queries.
It offers a very straightforward setup.
What needs improvement?
I do not see any specific areas that need improvement.
The solution can be a bit expensive.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
SonicWall is scalable. Currently, I have two NSa 4600s and they are good for my users.
We have around 400 people using the solution.
At this time, there is no plan to increase usage.
How are customer service and support?
Technical support has been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Sophos.
How was the initial setup?
The solution is easy to set up. It is also easy to deploy. How long it takes to deploy depends on your work culture and how you want to use it.
What about the implementation team?
For my organization, I deployed it with my support partner, and it has been working fine over the last few years.
What was our ROI?
There is a good ROI.
What's my experience with pricing, setup cost, and licensing?
For some services, we have to pay for a license. We need to renew for either one or three years.
It can be quite expensive compared to other products with the same features.
What other advice do I have?
I have the on-premise model, and I have the TZ270. There are more than 20 devices.
I can recommend it to people who are somewhat technical. They would have no trouble with SonicWall products.
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT at a consultancy with 11-50 employees
Easy to configure and maintain with the capability to scale
Pros and Cons
- "The most valuable aspect of the solution is its ability to work like any other firewall."
- "We still get phishing emails that manage to come through from time to time."
What is our primary use case?
We primarily use the solution for just securing our users and creating a LAN through VPN tunnels. We use it to provide remote access to a cloud service.
How has it helped my organization?
It has allowed us to work remotely when the order to shelter in place went into effect in March of this year due to COVID-19.
What is most valuable?
The most valuable aspect of the solution is its ability to work like any other firewall.
The product is pretty easy to configure. It's easy to maintain and it works well with Windows.
There are features that offer 3G, 4G, failover, wireless, and things like that are very good. I'm not a firewall expert, however, in my opinion, the solution pretty much covers the needs of small and medium businesses.
What needs improvement?
Currently, I just have the basic modules turned on. I'd love to see how it works in terms of preventing more malware from getting through.
We still get phishing emails that manage to come through from time to time.
The solution could use a bit more security.
We had issues with the VPN tunnel between two sites. It wouldn't stay up. That was a problem for us. They need to fix it if they find it happens across the board to other customers.
For how long have I used the solution?
This company has been using the solution for good three years.
What do I think about the stability of the solution?
The solution is stable. I've had one running for a little over 300 days without any problem. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is pretty good. I can scale out and add a firewall within a new office if I need to. If an organization wants to scale, they should be able to do so with no problems. Everyone working in our office uses the solution. Anybody that has a work laptop that needs to remote work from outside the office can do so as well. It's 100% used across the board.
How are customer service and technical support?
I had to call support when one of my VPNs was failing. The VPN tunnel between two sites wouldn't stay up and they had us use a different security protocol.
They were very helpful. I found them to be quite responsive and knowledgeable. I don't think the problem with the VPN should have been there in the first place, however, that said, they did help us. I'd rate them, overall, at a nine out of ten.
How was the initial setup?
The initial setup isn't too complex. My understanding is that it's straightforward. I didn't set it up myself, however, it's got configuration wizards to walk a user through. This no doubt is quite helpful and makes it pretty simple in terms of implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable. We don't find it to be overly expensive.
What other advice do I have?
The version we are using is NSA 20 or 60.
If a company is looking for a good product that's easy to configure, I would suggest they consider SonicWall.
I'd rate the solution nine out of ten. If we didn't have that trouble with the VPN tunnel, I would give it a perfect score.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security at a tech services company with 1-10 employees
Easy to setup and has great VPN capability
Pros and Cons
- "Easy to setup and implement"
- "Potential improvement around the associated VPN cost"
What is our primary use case?
We have installed this firewall appliance across cloud and on-premises environments, our clients primarily use the VPN functionality.
If a customer wants to use the firewall, they have to pay more money for the cloud. By having a firewall solution, they can configure the VPN through the firewall, enabling them to avoid the high costs. Once you deploy the firewall in the cloud solution, then you will get protection for the gateway as well.
How has it helped my organization?
We are a service-based company and have implemented over 200 appliances for our customers.
What is most valuable?
The VPN functionality and intrusion prevention service (IPS) are the most valuable features.
What needs improvement?
I am a technical engineer, I have complete knowledge of SonicWall. I can do all of the configurations for the firewall. We are a service-based company and I handle the different solutions. If they need any requirement or they any action on the firewall then I can do that myself.
The only thing that needs improvement is the VPN because we need to pay to connect the points.
For how long have I used the solution?
I have been using SonicWall for 5 years.
What do I think about the stability of the solution?
We have found the NSa appliance to be stable and is comparable to FortiGate.
What do I think about the scalability of the solution?
We have expanded the solution with several of our customers and this worked great. We have over 200 customers who use SonicWall.
How are customer service and support?
Level 1 and 2 support issues are handled by our in-house team, but for more complex, level 3 issues we utilise the vendor. The call response is great.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We are a service-based provider and implement in-house.
Which other solutions did I evaluate?
We also implement similar appliances from Fortinet and Sophos.
What other advice do I have?
I would rate it a ten out of ten. It's a good security product, so I wouldn’t give it a lower rating.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at Esnad
Fast tech support and has the ability to collect mini routers
Pros and Cons
- "SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection."
- "Overall, Im satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC."
What is our primary use case?
Our primary use case for SonicWall NSa is a firewall and for analytics. I use SonicWall NSa to follow the users. Some users manage to bypass the firewall sometimes and install certain software. I track all of this "bad" behavior and block it.
What is most valuable?
SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection.
What needs improvement?
Overall, I'm satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC. This terminal could control technical configuration from a centralized configuration with the SonicWall appliance.
For how long have I used the solution?
I have been using this solution since last February. However, I have worked with SonicWall since 2007.
What do I think about the scalability of the solution?
We have about 150 users. Each employee configures up to three connections: one on a PC and one or two on mobiles.
How are customer service and support?
We are happy with SonicWall NSa's tech support. We have an account manager and whenever I run into any issues, I email him directly and he calls me within the hour. This is sufficiently fast for our needs.
Which solution did I use previously and why did I switch?
We previously ran MicroTech and FortiGate. We switched because we wanted to try something new. We change the technology we use each year.
How was the initial setup?
The initial setup is easy for me because I am a specialist. I previously worked for a Dell and SonicWall partner before, so I'd configured SonicWall NSa many times before. However, now as a customer, I had a SonicWall consultant deploy it.
What about the implementation team?
We used a SonicWall NSa consultant for the deployment.
What was our ROI?
I can't speak to any ROI we've had in terms of numbers but all technology of this type will give you a return on investment because it's secure and makes your business run smoothly.
For example, as I am in the desert and there is no fiber connection here, I was using SIM cards that gave me seven GB a day. Before we deployed SonicWall NSa, I was running seven SIM cards for a total of about 50 GB per day. Right now, I use only one seven-GB SIM card.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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