SonicWall prevents and restricts access to websites for employees as well as anyone who comes into the office.
Presales Consultant at General Technologies
Their support is better than most competitors
Pros and Cons
- "SonicWall's sales support is much better than other vendors'."
- "Competitors provide SSL encryption licenses for free, whereas SonicWall only provides two licenses by default, but you have to pay for the rest of the licenses."
What is our primary use case?
What needs improvement?
Most firewalls have active/active high-availability mode. If I'm paying for two firewalls, why shouldn't AI utilize both? It would be better if SonicWall came with n active/active feature instead of active/standby.
For how long have I used the solution?
I've been working with SonicWall NSa for more than five years.
What do I think about the stability of the solution?
SonicWall NSa is simple to scale. You can easily add more firewalls to the cluster.
Buyer's Guide
SonicWall NSa
January 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
How are customer service and support?
SonicWall's sales support is much better than other vendors'.
How was the initial setup?
Deploying SonicWall NSa is straightforward. A new user can easily configure the firewall. You can usually complete the deployment within a day. Setting up the prerequisites takes about two hours and then it takes some time to deploy the policies. That varies depending on what the customer wants.
Maintenance is primarily configuration-related stuff, and our customers have their own engineers, but we give them advice. One engineer can maintain the solution.
What's my experience with pricing, setup cost, and licensing?
You don't need to pay an annual fee, but any cost matters to the customer. Let's say SonicWall is giving me a firewall at a certain price, while a FortiGate firewall costs the same but offers added features like free SSL and active/active. Then customers might think it's better to buy a FortiGate.
Competitors provide SSL encryption licenses for free, whereas SonicWall only provides two licenses by default, but you have to pay for the rest of the licenses.
However, when most customers go beyond 20 or so users with SSL licenses, they usually go with a dedicated appliance, so a firewall should provide at least 20 to 25 SSL licenses for free.
What other advice do I have?
I rate SonicWall NSa eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network & System Engineer at a construction company with 10,001+ employees
All-in-one firewall solution that enables us to do hosting and security
Pros and Cons
- "We can do the hosting and security all under one box. The UTM is a good feature."
- "The dynamics needs to be improved. The solution is not very compatible compared to the market products."
What is our primary use case?
Our use case is for firewall security. The solution is deployed on-premises.
What is most valuable?
It's an all-in-one solution. We can do the hosting and security all under one box. The UTM is a good feature.
What needs improvement?
The dynamics needs to be improved. The solution is not very compatible compared to the market products.
What do I think about the stability of the solution?
The solution is stable. We need only one or two people for maintenance.
What do I think about the scalability of the solution?
It is scalable. We have around 100 users, and we have plans to increase usage.
How are customer service and support?
Technical support is good.
How was the initial setup?
Initial setup was easy. We mostly did the installation ourselves. One person is enough to complete the installation. Depending on the network, it only takes a couple of minutes to do because it's so simple.
What other advice do I have?
I would give this solution 10 out of 10. I would recommend it to others; it's a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall NSa
January 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Project Specialist at integra software
Feature-rich, scalable, stable ,and priced well
Pros and Cons
- "We like the features, but the main thing is from a commercial and cost perspective it is very good."
- "Vendor support needs improvement. The frequency of time and support should be increased."
How has it helped my organization?
SonicWall suits our business, also cost-wise, and commercial-wise. It is in a feasible range for our organization.
What is most valuable?
We like the features, but the main thing is from a commercial and cost perspective it is very good.
The interface is user-friendly.
What needs improvement?
Vendor support needs improvement. The frequency of time and support should be increased.
From a vendor perspective, we were expecting more support.
When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.
For how long have I used the solution?
I have been using SonicWall NSA for approximately eight years.
What do I think about the stability of the solution?
SonicWall is stable.
What do I think about the scalability of the solution?
This is a scalable solution.
We have approximately 2,000 users.
Which solution did I use previously and why did I switch?
We are facing some issues with compatibility. We have moved to the latest version.
Previously, we were using another version and the 5000 model of NSA.
How was the initial setup?
It is fine. It is user-friendly.
It took a month and a half to deploy
We have a dedicated team here. They handle all of our deployment and troubleshooting.
We have a team of six to seven administrators to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
SonicWall is not an expensive solution.
What other advice do I have?
I would recommend this version of SonicWall to others who are interested in implementing this solution. This latest version is quite fine.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Head at a construction company with 51-200 employees
It's a user-friendly solution, so I don't experience any problems with the device
Pros and Cons
- "We have utilized all the features. The most valuable are the URL filtering by category, DMZ zoning, load balancing and site-to-site VPN."
- "We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease."
What is our primary use case?
In the main office we have set up a SonicWall TZ device, and then from the branches, we have set up a lower branch model, the SonicWall, and then created site-to-site VPN. We then deployed the VoIP between those branches to the main office. We also deployed the firewall and the URL filtering between sites and the main office. So, we just enabled and created the different DMZ zones from the devices.
What is most valuable?
We have utilized all the features. The most valuable are the:
- URL filtering by category,
- DMZ zoning
- Load balancing
- The site-to-site VPN.
What needs improvement?
Because this is an old device, the throughput needs to improve. Right now, the only problem is that since it eight years devices had to keep up with the latest technology. Most of the devices are now linked to the plants. That is one thing that can be improved.
We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease.
We're going to replace them. Since this is already eight years old, so we're going to replace the hardware but with a different brand.
For how long have I used the solution?
We have been using this solution for ten years.
It's deployed from the main office to the site office. So, we're using site-to-site VPN between project sites since we are a construction company.
What do I think about the stability of the solution?
There is no problem with the stability. Since the very start, I have not experienced any problem yet until recently during the quarantine, but the problem is now resolved. Since the requirement is to have a voice quality, we're using a platform like MS Team, Zoom, and it does not perform well when using those applications.
We have around 100 to 200-people using it. Most of them are users. It's on around 10 projects or 10 branches.
We only require one staff member for the deployment and maintenance.
How are customer service and technical support?
I have never called support. I only called when we first purchased it, if I had a question. I have not found any difficulties when contacting them, or just because I contacted only lower support. Then since it is a user-friendly solution, I didn't experience any problems with the device.
Which solution did I use previously and why did I switch?
We used Fortinet and Juniper NetScreen, but we already replaced them.
After seven years or five years, the performance degraded. Then we sourced from our local suppliers and got a recommendation from them and er also checked IT Central Station to compare each product.
How was the initial setup?
It's not hard to configure, it's user-friendly. It's very user-friendly. It's just the performance that's an issue because it has already aged out. It is already old.
What other advice do I have?
The quality and security support should be improved in the next release.
I would rate SonicWall NSA an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Staff at Holy Name University
Useful controls, scalable, and most features available
Pros and Cons
- "The most valuable feature of SonicWall NSa is the control aspect of the solution."
- "The detection of malware can improve in SonicWall NSa."
What is our primary use case?
I am using SonicWall NSa as a firewall for many of its functionality, such as intrusion detection and traffic control.
What is most valuable?
The most valuable feature of SonicWall NSa is the control aspect of the solution.
What needs improvement?
The detection of malware can improve in SonicWall NSa.
For how long have I used the solution?
I have been using SonicWall NSa for approximately seven years.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
The scalability of SonicWall NSa is good.
We have approximately 2000 employees and 6000 students using the solution. We have plans to increase the usage of the solution in the future.
How are customer service and support?
The support is mostly online that we have received from SonicWall NSa.
I rate the support from SonicWall NSa a four out of five.
Which solution did I use previously and why did I switch?
We did not use another firewall previously.
How was the initial setup?
The initial setup of SonicWall NSa is straightforward. The full deployment took approximately two weeks.
What about the implementation team?
We had an integrator do the implementation of SonicWall NSa for us.
I am the only one who maintains the solution.
What other advice do I have?
SonicWall NSa is a straightforward firewall appliance, and most of the features are available.
I rate SonicWall NSa a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at 64network security pvt ltd
it has the CFS agent, which isn't available in any other competing solution
Pros and Cons
- "SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there."
- "The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature."
What is our primary use case?
SonicWall is for general security purposes.
What is most valuable?
SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there.
I also like the ability to manage all the firewalls from a single location. We can support all those things from this application. It's a cloud-based solution.
What needs improvement?
The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature.
For how long have I used the solution?
I've used SonicWall for about seven years.
What do I think about the stability of the solution?
SonicWall NSa is reliable.
What do I think about the scalability of the solution?
It's cloud-based, so the scalability is good, and it's suitable for any size of customer.
How are customer service and support?
SonicWall support is good. I rate it 10 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
SonicWall NSa is easy to understand. The initial setup for any firewall is straightforward. Having a single console is also good. The deployment time can vary depending on the client's requirements, like VPNs, routing, policies, load balancing, etc. At most, it will take one hour. I rate it 10 out of 10 for ease of setup. After deployment, SonicWall doesn't require specific maintenance.
What about the implementation team?
We are resellers, so the clients who purchase the firewall deploy it themselves. We provide support, too.
What other advice do I have?
I rate SonicWall NSa nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Principal Associate - CloudOps at a tech services company with 10,001+ employees
Stable with good filtering and perfect for SMB-sized companies
Pros and Cons
- "The filtering is excellent."
- "The product likely isn't a good fit for a large organization."
What is our primary use case?
We primarily use the solution for security. It's used as a firewall.
What is most valuable?
The solution is very stable.
It's an excellent product for an SMB.
The filtering is excellent.
The solution is quite stable.
We found the initial setup to be straightforward.
You can scale the solution to a certain extent.
What needs improvement?
The product likely isn't a good fit for a large organization.
They need to elaborate on their business from a technical point of view.
For how long have I used the solution?
I've been working with the solution for about four or more years at this point. It's been a while.
What do I think about the stability of the solution?
The product scales quite well. There are no bugs. It's not glitchy. It doesn't crash or freeze. I find it to be reliable.
What do I think about the scalability of the solution?
You can scale the solution. We haven't used it beyond 1,000 to 1,500 users. Beyond that, I'm not sure what it can handle. I haven't really tried to scale it too much.
Which solution did I use previously and why did I switch?
I've also used Palo Alto. I used it at my previous organization.
How was the initial setup?
We found the initial setup to be very straightforward. It's not overly complex or difficult. A company should have any problem with the process.
What other advice do I have?
We're a customer and an end-user. We don't have a business relationship with SonicWall.
I'd rate the solution at a seven out of ten. While we've been mostly happy with it, it's more for SMBs as opposed to larger organizations.
I'd recommend the product to small organizations for sure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT architect, Integrator at Ujv
Simple setup, easy to maintain, but expensive
Pros and Cons
- "Overall SonicWall NSa is a good solution for our use case."
- "We have used other solutions such as pfSense and Linux native firewalls. I prefer SonicWall NSa but if you are going to use something for an enterprise you need another solution."
What is our primary use case?
We are using SonicWall NSa as a network firewall and for segmentation on internal networks. We are using this firewall on the application level ID. We are using it for specific segmentation between production LANs and between technologies.
What is most valuable?
Overall SonicWall NSa is a good solution for our use case.
What needs improvement?
The solution's price could be reduced. It is expensive.
For how long have I used the solution?
I have been using SonicWall NSa for approximately four years.
What do I think about the stability of the solution?
SonicWall NSa is highly stable.
What do I think about the scalability of the solution?
The scalability of SonicWall NSa is good. We have approximately 2,000 users using it.
How are customer service and support?
I did not use the support from SonicWall NSa.
Which solution did I use previously and why did I switch?
We have used other solutions such as pfSense and Linux native firewalls. I prefer SonicWall NSa but if you are going to use something for an enterprise you need another solution.
How was the initial setup?
We have been using the solution for many years which has made the initial setup easy for us.
What was our ROI?
SonicWall NSa is worth the money we paid.
What's my experience with pricing, setup cost, and licensing?
The price of SonicWall NSa is expensive.
What other advice do I have?
The solution does not require a lot of maintenance. We have a specific team now for all technology, all for all infrastructure technologies.
I rate SonicWall NSa a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: January 2025
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