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IT Manager at Esnad
Real User
Fast tech support and has the ability to collect mini routers
Pros and Cons
  • "SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection."
  • "Overall, Im satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC."

What is our primary use case?

Our primary use case for SonicWall NSa is a firewall and for analytics. I use SonicWall NSa to follow the users. Some users manage to bypass the firewall sometimes and install certain software. I track all of this "bad" behavior and block it.

What is most valuable?

SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection.

What needs improvement?

Overall, I'm satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC. This terminal could control technical configuration from a centralized configuration with the SonicWall appliance. 

For how long have I used the solution?

I have been using this solution since last February. However, I have worked with SonicWall since 2007.

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SonicWall NSa
December 2024
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What do I think about the scalability of the solution?

We have about 150 users. Each employee configures up to three connections: one on a PC and one or two on mobiles.

How are customer service and support?

We are happy with SonicWall NSa's tech support. We have an account manager and whenever I run into any issues, I email him directly and he calls me within the hour. This is sufficiently fast for our needs. 

Which solution did I use previously and why did I switch?

We previously ran MicroTech and FortiGate. We switched because we wanted to try something new. We change the technology we use each year.

How was the initial setup?

The initial setup is easy for me because I am a specialist. I previously worked for a Dell and SonicWall partner before, so I'd configured SonicWall NSa many times before. However, now as a customer, I had a SonicWall consultant deploy it.  

What about the implementation team?

We used a SonicWall NSa consultant for the deployment. 

What was our ROI?

I can't speak to any ROI we've had in terms of numbers but all technology of this type will give you a return on investment because it's secure and makes your business run smoothly.

For example, as I am in the desert and there is no fiber connection here, I was using SIM cards that gave me seven GB a day. Before we deployed SonicWall NSa, I was running seven SIM cards for a total of about 50 GB per day. Right now, I use only one seven-GB SIM card.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales Consultant at a tech vendor with 1,001-5,000 employees
Consultant
Top 20
Seamlessly configures and monitors with robust logging and alarms
Pros and Cons
  • "The ease of configuration is excellent."
  • "Certain features like SD-WAN are sometimes confusing to configure."

What is our primary use case?

NSa is mostly provided to customers who want to secure their perimeter. It is positioned for users above 100.

How has it helped my organization?

We are SonicWall partners. We propose NSa to our customers and do integrations with the firewall.

What is most valuable?

The ease of configuration is excellent. NSA has logging, alarm features, and a very useful knowledge base available on the SonicWall community site.

What needs improvement?

Certain features like SD-WAN are sometimes confusing to configure. One important feature that should be provided by default is SSL VPN, without needing a separate license.

For how long have I used the solution?

I have used SonicWall for the past ten years.

What do I think about the stability of the solution?

The stability is very good. Wherever I've deployed it, there has been a zero RMA.

What do I think about the scalability of the solution?

For scalability, I would rate it nine out of ten.

How are customer service and support?

Technical support was good. The response time and quality were satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable. I would rate it seven out of ten.

Which other solutions did I evaluate?

We did evaluate Fortinet. Both SonicWall and Fortinet are on par with each other. The choice depends on the customer's existing setup and usage of SD-WAN.

What other advice do I have?

I would recommend the product to other users. I'd rate it nine out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SonicWall NSa
December 2024
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Information Security Manager at a manufacturing company with 51-200 employees
Real User
Less cumbersome than competitors
Pros and Cons
  • "Compared to Cisco, SonicWall NSa is much easier to configure."
  • "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."

What is our primary use case?

When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs. 

What is most valuable?

Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details. 

This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.

What needs improvement?

It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.

That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs. 

MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.

Automation would also be good. 

The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.

For how long have I used the solution?

I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.

What do I think about the stability of the solution?

SonicWall NSa is stable. 

What do I think about the scalability of the solution?

Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.

How are customer service and technical support?

I've never used SonicWall tech support. 

How was the initial setup?

The initial setup is pretty straightforward. 

What other advice do I have?

Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees
Real User
Great support, reasonably-priced, and the VPN facilitates people working from home offices
Pros and Cons
  • "This product has kept us safe and we haven't had any breaches."
  • "Initially, it may be difficult for some people to learn and become acquainted with it."

What is our primary use case?

This product is the firewall that protects us from attacks from the internet.

How has it helped my organization?

This product has kept us safe and we haven't had any breaches.

What is most valuable?

The most valuable feature for us at the moment is the VPN, given that everybody has moved to home offices.

It is easy to integrate.

What needs improvement?

Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.

For how long have I used the solution?

I have been using SonicWall NSA for about 20 years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. It is refined and well-tested, and it has been around for almost 30 years. It's a proven technology.

What do I think about the scalability of the solution?

Each model scales to a certain point. If you outgrow it, then you buy another version.

Nobody specifically uses this product but every day, all of the company traffic goes through it.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

At this site, SonicWall NSA is the only firewall that has been used.

How was the initial setup?

I found the initial setup to be straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for what it does.

What other advice do I have?

My advice for anybody who is implementing this product is to get some training if it is your first time. It can be a little complex for new users.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PhosikaSithisane - PeerSpot reviewer
Power System Engineer at a retailer with 201-500 employees
Real User
Top 10
Provides security and basic protection for VPNs, but the cost could be lower
Pros and Cons
  • "I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection."
  • "The cost could be lower. There could also be more flexibility for smaller companies."

What is our primary use case?

The solution is deployed on-premises. We're using the latest version. 

There are around 3,000 users of this solution in my company.

What is most valuable?

I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection.

What needs improvement?

The cost could be lower. There could also be more flexibility for smaller companies. The cost to maintain SonicWall is quite high.

After updating the firmware, sometimes the solution stops working. I had to do a factory reset and reconfiguration to solve the problem. 

For how long have I used the solution?

I have used this solution for about two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability as seven out of ten. 

How are customer service and support?

Technical support isn't bad, but it isn't the best. Sometimes, we don't receive the answers we're looking for, so we have to look it up on the internet. 

I would rate technical support as three out of five.

How was the initial setup?

Setup isn't difficult, but it's not easy either. It depends on the experience of the person who is implementing the solution.

We use four people for maintenance. There's also a support team of three people.

What about the implementation team?

SonicWall's technical support helped us with implementation.

What's my experience with pricing, setup cost, and licensing?

We paid about 10,000 in our currency for one packet of SonicWall NSa.

What other advice do I have?

I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
M. I. S. Manager at Ruby Mills Ltd
Real User
A brilliant UTM solution that takes care of your perimeter security and any kind of cyber threats
Pros and Cons
  • "It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in. It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside."
  • "It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server."

What is most valuable?

It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in. 

It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside.

What needs improvement?

It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server.

For how long have I used the solution?

I have been using this solution for four years. We are using SonicWall NSA 3600.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

The product that we have is not scalable. You'll have to buy a firewall model that suits your requirement with a certain amount of growth built into it. They have other products that are scalable, and they are the 9600 series ones.

Currently, we have about 300 users. We plan to keep using this solution.

How are customer service and technical support?

I have contacted their technical support, and I have received good support.

How was the initial setup?

Its initial setup is absolutely straightforward. It took less than an hour. There were no issues.

What about the implementation team?

I did it myself. Currently, we are maintaining it ourselves. We are not getting it done from anyone outside, but we have the subscription for SonicWall so that the security areas are taken care of by them.

What's my experience with pricing, setup cost, and licensing?

Normally, when we buy any product, we buy it with a five-year service built into it. Later on, depending on the growth of the organization, we go for a new one or an upgrade.

Which other solutions did I evaluate?

We've been using SonicWall since 2006. When we decided on SonicWall, I had tried another product for 15 days, but it was not serving the requirements that we had. Therefore, we decided on SonicWall.

What other advice do I have?

I would very much recommend this solution to others. I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cyber security consultant at a renewables & environment company with 201-500 employees
Consultant
A cybersecurity solution with stable and scalable features requires improvement in the product information it offers to its users
Pros and Cons
  • "The firewall feature is most valuable since my work is to analyze if there is any potential attack. SonicWall NSa gives the perfect analysis."
  • "SonicWall NSa needs to make their product more user-friendly."

What is our primary use case?

We use it to activate firewalls, VPN, and traffic analyzer.

How has it helped my organization?

The firewall feature is most valuable since my work is to analyze if there is any potential attack. SonicWall NSa gives the perfect analysis.

What needs improvement?

They need to improve their product information and product highlights because, here in Thailand, customers need to recognize SonicWall NSa. Also, Fortinet’s datasheet has a lot of information, but for SonicWall NSa, that information needs to be included. SonicWall NSa needs to make their product more user-friendly.

Sometimes, customers ask about the configuration and integration of SonicWall. Then I have to download the manual, configuration, and integration guide to explain the procedure. But for other brands, the configuration and integration are more accessible, and they also have a sample for implementation, which is missing for SonicWall.

Another area for improvement is compatibility; sometimes, my customers use SonicWall, and the partner uses some other brand, and there is an issue with compatibility matching. So if SonicWall could give us information about the compatible model and the name of the vendor with whom it is available, that would be helpful.

For how long have I used the solution?

I have been using SonicWall NSa for two years.

What do I think about the stability of the solution?

It is a stable solution. I rate it eight to nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate it a seven out of ten.

How are customer service and support?

I have not contacted technical support. The partner has contacted the solution's technical support, as I am not a SonicWall expert.

What's my experience with pricing, setup cost, and licensing?

The price is high. I would rate it four to five out of ten.

What other advice do I have?

I would rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Arijit Chatterjee - PeerSpot reviewer
Senior System Administrator at Nous Infosystems
MSP
We use this solution for the VPN and to give permissions for on-premises access
Pros and Cons
  • "SD-WAN is a good feature."
  • "We also use the Sophos Firewall for web configuration, which we don't have in SonicWall. Only Sophos has those options. If SonicWall included that feature, that would be a benefit for us."

What is our primary use case?

We use this solution for the VPN and to give permissions for on-premises access.

We're using the latest update.

The solution is deployed on-premises. There are two people using this solution in my organization.

What is most valuable?

SD-WAN is a good feature.

What needs improvement?

We also use the Sophos Firewall for web configuration, which we don't have in SonicWall. Only Sophos has those options. If SonicWall included that feature, that would be a benefit for us.

We have configured radius configuration. I would like to see an in-built authentication feature that would authenticate results and directly communicate to the cloud. Right now, we have a third party server for that. We are manually configuring it.

If anything goes wrong, sometimes we are unable to bring up that MPS configuration immediately. Our main VPN connection is always authenticated with the MFA option itself. When that happens, we have to revert those changes back as LDAP authentication. That isn't a good recommendation for our organization for VPN purposes. Anybody can connect directly, so they won't get two-factor authentication. It would be great for us if that was an in-built feature included in the Azure authentication.

For how long have I used the solution?

I have used this solution for more than six years.

How was the initial setup?

It's straightforward. There wasn't any kind of complexity. Deployment took one hour.

I would rate the setup as 4.5 out of 5.

We do the maintenance ourselves. Whenever there's any kind of patch release or upgrade release, we do the maintenance from our side. We have a dedicated team for maintenance.

What about the implementation team?

Deployment was done in-house, but we did take some help from SonicWall.

What other advice do I have?

I would rate this solution eight out of ten.

I would recommend that product. If those small features were included, it would be a good, all-in-one product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.