We use SonicWall NSA for IDS, IPS, Intrusion detection, and intrusion protection.
NOC Manager at a tech services company with 51-200 employees
Reliable, good intrusion detection and protection, and has responsive support
Pros and Cons
- "The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis."
- "It only has a single power interface, which has limitations in terms of high availability."
What is our primary use case?
What is most valuable?
The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis.
What needs improvement?
Currently, the only issue that has been experienced is with expansion.
The model that we are using cannot expand very well, and the firewall is not able to handle all of them.
They could add some more features.
The current version does not have a duo power interface. It only has a single power interface, which has limitations in terms of high availability. Duo Power is a good feature to have.
The interface is an area that can be improved.
For how long have I used the solution?
We acquired it in 2017. We have been using SonicWall NSA for four years.
We are using NSA 6600.
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What do I think about the stability of the solution?
SonicWall NSA has been very reliable, mainly because of the ATP Capture Client and the IDS and IPS.
What do I think about the scalability of the solution?
The scalability of SonicWall NSA is good.
How are customer service and support?
We have regular contact with technical support.
When we send a support ticket, they respond to us within the day and resolve the issue.
They have a good response time.
What's my experience with pricing, setup cost, and licensing?
We purchase the license on a yearly basis.
They do have the option to purchase yearly, or two years, and three years of renewal.
I believe the pricing is reasonable. There are some competitors that offer more features but are more expensive.
For organizations and small businesses should choose SonicWall.
What other advice do I have?
I would recommend the solution to others who are at an enterprise level.
With the features that are offered such as IDS, IPS, and ATP Capture Client, SonicWall is a bit higher than the average firewall.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Consultant at a tech services company with 11-50 employees
A stable and easily installable solution with good configurations, interfaces and user guides
Pros and Cons
- "I like the solution's configuration, interfaces, and user guides."
- "I would like to see better integration."
What is our primary use case?
Used as our Firewall and internet Gateway in our head office and branch office with site to site VPN configured
How has it helped my organization?
Improved our corporate security. we have bandwidth management configured, enable app control
What is most valuable?
I like the solution's configuration, interfaces, and user guides.
What needs improvement?
I would like to see better integration, the easy of bandwidth monitoring.
For how long have I used the solution?
We've been using SonicWall NSa for six years.
What do I think about the stability of the solution?
The solution is stable. We have not had any issues in this domain.
What do I think about the scalability of the solution?
Good
How are customer service and technical support?
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved my case.
Which solution did I use previously and why did I switch?
The only other solution I have used is Cisco, although not as extensively as SonicWall NSa. This makes it difficult for me to compare solutions.
How was the initial setup?
The solution is easy to install.
What about the implementation team?
In-house
What was our ROI?
more than 85%
Which other solutions did I evaluate?
Cisco, FortiGate
What other advice do I have?
I do recommend the solution, although I have not compared it with other ones.
There are as many as 50 users making use of the solution in my network or gateways.
I rate SonicWall NSa as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall NSa
December 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Director Information Systems at a transportation company with 51-200 employees
We bought this device for Security and to filter traffic on our network.
What is most valuable?
Security and Filtering. We bought this device for security and to filter traffic on our network -- these features are working fine.
I think these are the most important features for anyone who is interested in UTM.
How has it helped my organization?
Security and Filtering.
What needs improvement?
Firmware. Sometimes the integrated certificates get expired and you need to contact support to get these certificates updated on your device -- to let all the services work properly.
For how long have I used the solution?
Three to four years.
What do I think about the stability of the solution?
I didn't encounter any issues with stability.
What do I think about the scalability of the solution?
I don't know because we are not using >30% resources of this device.
How are customer service and technical support?
Good.
Which solution did I use previously and why did I switch?
This is our first time choosing a UTM.
How was the initial setup?
Complex in Configuring DUAL WAN and VPN Connections because of Routing Config.
What about the implementation team?
If you need DUAL WAN and VPN Config, you need a network professional to set it up.
What's my experience with pricing, setup cost, and licensing?
It's expensive but has worth.
Which other solutions did I evaluate?
Fortinet, Dreytek.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CISO at a manufacturing company with 10,001+ employees
A stable perimeter firewall with good support, but it is not scalable
Pros and Cons
- "The technical support is very good."
- "The scalability is something that should be improved."
What is our primary use case?
I am using the SonicWall NSA as a perimeter firewall to control the traffic flowing in and out of my system. It is also a wireless gateway, it used for traffic shaping, mapping, and publishing certain web tables on the internet.
What needs improvement?
The scalability is something that should be improved.
For how long have I used the solution?
I have been using the SonicWall NSA firewall for five years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
This solution is not scalable. We have approximately 2,000 users.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We also use the Cyberoam 320AI.
How was the initial setup?
The initial setup is straightforward. It took seven or eight days to complete the installation.
What about the implementation team?
The vendor's team completed the initial deployment for us.
We have a team of three engineers who manage the firewalls.
What other advice do I have?
UTM boxes are now obsolete and next-generation firewalls are the things that need to be put into place. Within the next three months, we are going to upgrade to a next-generation firewall.
For an enterprise, I think that I can recommend a SonicWall next-generation firewall. This is a discussion that we are already having with them. For small segments, such as a small office or home office environment, SonicWall is perfect.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at 64network security pvt ltd
Flexible, easy to set up and deploy, and the support is excellent
Pros and Cons
- "The most valuable features are flexibility, ease of setup, and it's a good product cost-wise."
- "There are a few areas that need improvement including the VPN, user management, and reporting."
What is our primary use case?
We are a reseller who provides products for our customer.
What is most valuable?
The most valuable features are flexibility, ease of setup, and it's a good product cost-wise.
What needs improvement?
There are a few areas that need improvement including the VPN, user management, and reporting.
What do I think about the stability of the solution?
It's a stable solution, we have not had any issues.
What do I think about the scalability of the solution?
There are no issues with scaling this solution. It's a scalable product.
How are customer service and technical support?
Technical support is excellent.
How was the initial setup?
The initial setup is definitely user-friendly, it's easy.
It only takes an hour to deploy, which includes the configuration.
What's my experience with pricing, setup cost, and licensing?
The pricing is good and we are satisfied with the cost of this solution. They provide good value for the price.
What other advice do I have?
I would recommend this solution. The support is good, the product is good, it's easy to deploy and it can be done manually with no assistance from support.
Other than the hardware related issues that can be experienced, it's a good solution.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Supervisor at a tech services company with 501-1,000 employees
Has high availability and stateful firewall capabilities
What is most valuable?
Since we have a strict SLA of 99.98% up-time on our network per year, (including maintenance), resilience is our main concern. It is a good thing that our very own NSA 4600 has high availability/stateful firewall capabilities.
How has it helped my organization?
We have had zero downtime since the deployment of NSA 4600 (HA).
What needs improvement?
I'm not quite impressed with their new logging interface.
For how long have I used the solution?
I've been using SonicWall NGFWs for almost five years now. We started using the NSA 4600 (HA) in March.
What do I think about the stability of the solution?
There were no stability issues at all!
What do I think about the scalability of the solution?
There were no scalability issues at all!
How are customer service and technical support?
I would give technical support a rating of seven out of 10. Their follow up is good. However, if the agent who is handling the case is not around, your support case will not progress. Hopefully, they can improve this.
Which solution did I use previously and why did I switch?
SonicWall NGFW has always provided the protection and uptime that we have needed. We never thought of switching to other vendors.
How was the initial setup?
I've been with SonicWall since my internship. Although we have a complex setup (Site-to-site VPN, SSL VPN, Bunch of NAT, custom Zones and Firewall policies), the initial setup for a new site has always been straightforward for us. This was due to the available knowledge base documents throughout the internet.
What's my experience with pricing, setup cost, and licensing?
SonicWall's Next Generation Firewall itself, I believe, is not expensive for the features and the protection it offers. Though the licensing is the big problem, especially for those companies with flat budgets for IT. My advice would be for everyone to avail themselves of at least three years of licensing to save tons of money.
Which other solutions did I evaluate?
We never had the chance to evaluate other options. But lots of my friends are bugging me to take a look at Sophos XG firewalls.
What other advice do I have?
Ask for a demo unit first before buying this.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: December 2024
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