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Project Specialist at integra software
Real User
Feature-rich, scalable, stable ,and priced well
Pros and Cons
  • "We like the features, but the main thing is from a commercial and cost perspective it is very good."
  • "Vendor support needs improvement. The frequency of time and support should be increased."

How has it helped my organization?

SonicWall suits our business, also cost-wise, and commercial-wise. It is in a feasible range for our organization.

What is most valuable?

We like the features, but the main thing is from a commercial and cost perspective it is very good.

The interface is user-friendly.

What needs improvement?

Vendor support needs improvement. The frequency of time and support should be increased.

From a vendor perspective, we were expecting more support.

When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.

For how long have I used the solution?

I have been using SonicWall NSA for approximately eight years.

Buyer's Guide
SonicWall NSa
October 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the stability of the solution?

SonicWall is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

We have approximately 2,000 users.

Which solution did I use previously and why did I switch?

We are facing some issues with compatibility. We have moved to the latest version.

 Previously, we were using another version and the 5000 model of NSA.

How was the initial setup?

It is fine. It is user-friendly.

It took a month and a half to deploy

We have a dedicated team here. They handle all of our deployment and troubleshooting.

We have a team of six to seven administrators to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

SonicWall is not an expensive solution.

What other advice do I have?

I would recommend this version of SonicWall to others who are interested in implementing this solution. This latest version is quite fine.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions
Real User
Top 5
Simple to configure and easy to handle and communicate with
Pros and Cons
  • "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
  • "An area for improvement would be SonicWall NSa's integration with antiviruses."

What is most valuable?

SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.

What needs improvement?

An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.

For how long have I used the solution?

I've been using SonicWall NSa for about two years.

What do I think about the stability of the solution?

SonicWall NSa is a stable system that's really easy to handle and communicate with.

How are customer service and support?

SonicWall's technical support is very responsive and helpful whenever we need support from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.

How was the initial setup?

The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.

What other advice do I have?

SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
October 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Creative Head/Director at WitBuz
Real User
Offers user-friendly firmware and good customer support
Pros and Cons
  • "SonicWall NSa has a user-friendly firmware"
  • "In terms of improvement, features like App Control do not work properly"

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Solutions Specialist at a tech services company with 11-50 employees
Real User
Regularly updated signatures for IPS, Application Control, and Web Content filter
Pros and Cons
  • "With the deployment of the SonicWall NSA solution, we never suffered a problem due to invasion or contamination of any kind."
  • "This product is unable to secure access to endpoints for our external employees."

What is our primary use case?

Our operation depends heavily on Internet access and we depend on a solution that can provide us with productivity and security for the continuity of our business.
With this need, we implemented a SonicWall NSA firewall to control all access to and from the Internet.

How has it helped my organization?

With the deployment of the SonicWall NSA solution, we never suffered a problem due to invasion or contamination of any kind.

The solution always responded very efficiently, delivering us:

  • High productivity in our operation through access control capabilities;
  • Security for our information with advanced deep inspection features, including SSL traffic.

What is most valuable?

This solution has always delivered us security features with great efficiency like:

  • Web content filter with a very extensive and always updated database;
  • IPS with an extensive list of signature attacks;
  • Anti-virus system with cloud sandbox that inspects 'file-less' attacks and delivers only after the verdict;
  • Real time flow inspection system;
  • Application Control with an extensive list of signatures;
  • DPI-SSL inspection in the data layer;
  • SSO with LDAP directory services.

What needs improvement?

The solution was deployed to suit all areas of the company.

This product is unable to secure access to endpoints for our external employees. Our next plan will be to deploy a solution for visibility and control of 'shadow IT' applications and also to provide security for accesses outside our company. We plan to use another solution from SonicWall, such as Cloud App Security (CASB), to meet the needs of our external employees.

For how long have I used the solution?

Eleven years.

What do I think about the stability of the solution?

The solution has always been very stable and efficient.

What do I think about the scalability of the solution?

My impression is that the solution is quite scalable.

How are customer service and technical support?

Support services are categorized by the criticality level. We had a few critical events, but each was attended quickly and efficiently.

Which solution did I use previously and why did I switch?

Before this solution, we used Microsoft Forefront TMG Server.

We migrated because the solution was proxy-based and did not have the features of NG firewalls.

How was the initial setup?

Initially, we had to review our security policy and this was the stage that involved the highest level of complexity.

With the policy defined according to our needs, the initial configuration of the solution was simple, but obviously, because it is an advanced-level security solution, it must be implemented by a specialized professional.

What about the implementation team?

The solution was implemented by our internal team. Our team participated in an official solution training prior to deployment.

What was our ROI?

This question is very relative as we are dealing with an asset. But for our business, it was positive for a short period of time.

What's my experience with pricing, setup cost, and licensing?

In our evaluation, we found that the costs of deploying the solution, and also purchasing the hardware and licenses, were very attractive.

The ratio of costs vs efficiency of SonicWall products is very good.

Which other solutions did I evaluate?

We did not test other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at 64network security pvt ltd
Reseller
it has the CFS agent, which isn't available in any other competing solution
Pros and Cons
  • "SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there."
  • "The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature."

What is our primary use case?

SonicWall is for general security purposes.

What is most valuable?

SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there.

I also like the ability to manage all the firewalls from a single location. We can support all those things from this application. It's a cloud-based solution.

What needs improvement?

The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature. 

For how long have I used the solution?

I've used SonicWall for about seven years.

What do I think about the stability of the solution?

SonicWall NSa is reliable.

What do I think about the scalability of the solution?

It's cloud-based, so the scalability is good, and it's suitable for any size of customer.

How are customer service and support?

SonicWall support is good. I rate it 10 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

SonicWall NSa is easy to understand. The initial setup for any firewall is straightforward. Having a single console is also good. The deployment time can vary depending on the client's requirements, like VPNs, routing, policies, load balancing, etc. At most, it will take one hour. I rate it 10 out of 10 for ease of setup. After deployment, SonicWall doesn't require specific maintenance. 

What about the implementation team?

We are resellers, so the clients who purchase the firewall deploy it themselves. We provide support, too.

What other advice do I have?

I rate SonicWall NSa nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Security Engineer at a tech services company with 51-200 employees
Real User
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and technical support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tech consultant at select softwares
Real User
A rugged solution capable of defeating advanced threats
Pros and Cons
  • "It's very simple to use and the support is great."
  • "They should consider upgrading the capabilities within the GUI."

What is our primary use case?

I am a consultant. I work with a software dealer in the IT security business.

I deployed SonicWall for a customer just last month.

What is most valuable?

It's very simple to use and the support is great. I am in India and they have a support office here. As a company product, SonicWall firewalls and their support has been excellent.

It's a simple, rugged product. When I say rugged, mechanically, it's a very rugged box. The same thing applies to Sophos also, it's also a very rugged box. It's rugged technology, it can take a beating and still be operational. 

One of the greatest strengths of the SonicWall system is that they have multiple portals for multiple tasks, whereas all the other solutions have no single tool for doing multiple tasks. That has been one major advantage of SonicWall. Regarding the SonicWall box, you need to be capable of taking multiple loads compared to the competition. That's a very unique feature of the SonicWall system. They also have an antivirus solution that is tied to their system which is called SentinelOne.

The support is very good. The product is also very reliable. There are always new, frequent updates — nothing more or less. It's very flexible; it's ready to go right out of the box, unlike some other solutions which require a lot of training. The GUI is very user-friendly. Even if you've never touched a firewall in your life, with a bit of time and practice, you'll get the hang of it.

What needs improvement?

In terms of improvement, they should consider changing the logic of how the rules are created. Everything is spread out into multiple pockets, so to speak; it should be more condensed. The technology is sound; I am not saying that it's brilliant, but it is very sound for most mid-range uses — it does a fantastic job.

They should consider upgrading the capabilities within the GUI. The way the GUI is configured for creating rules, I would say they should consider making that a bit more flexible. That would really help a lot.

For how long have I used the solution?

I have used SonicWall NSA for three years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. I ran my last box for 10 years before I switched it off. 10 years is a long time for anything. If it can run for 10 years, it's stable. It's money made twice over. It might not be technologically up to speed and it may not be upgradeable, but that's a different matter.

What do I think about the scalability of the solution?

These boxes are well-known for the amount of mechanics and users they can handle.

How was the initial setup?

The initial setup is very easy.

The basic setup takes roughly half an hour. After that, when it comes to configuring the rules and dependencies, with ideal conditions, I would say that it takes roughly a week. Overall, within two to three weeks, we were in production.

Roughly 90% (50% in the worst-case scenario) of the customer's settings are ready within a couple of days from the time the box is powered up. When you power up the box, you have to set the rules. So, I implement it, engage the rules, and then ask somebody to test some of the connections and give me some feedback. That takes a bit of time, but otherwise, it only takes a couple of days until the box is ready. If you want to push it, within a week it's possible to reach roughly 90% to 95% production — the rules and the performance have to be fine-tuned which takes a little bit of time.

What other advice do I have?

 I would definitely recommend SonicWall for their simplicity of use, but if you can configure SonicWall, have a look at Sophos also. Sophos has put a lot of hard work into their connections and the GUI. SonicWall's GUI is slightly lacking compared to Sophos' GUI; however, capabilities-wise, Sophos doesn't have a lead over SonicWall.

If I had to make a recommendation to a customer, I would tell them to look at both products. I would push the Sophos box because it has certain advantages, technologically, compared to SonicWall. For example, they have their own antivirus solution — the Sophos antivirus solution. It's a firewall as well and the tool will communicate with the central cloud. From the cloud instance, you can control the system.

The Sophos gateway has got allied products, like SD run connectors. You can manage the same rules between multiple firewalls because they're all connected to the same account. Overall, Sophos is superior to SonicWall.

The first requirement of a paying customer, independent of their choice of product, is to check if the technical support of the product is locally available. That's the first requirement I would give to any customer. The product may be great but if the support in your geographical region is not there, then it's not worth it.

Take Trend Micro for example. If you're a customer of Trend Micro but you're not in the immediate support region, then what happens? You will have to raise a ticket and wait, but you don't have anybody on the ground to come to your office and do an emergency scan and raise your ticket, so it's a bit of a dangerous issue. I would recommend a product that has both local technical and physical support.

On a scale from one to ten, I would give SonicWall a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Shaik Parveez - PeerSpot reviewer
Network Engineer at Comm-IT
MSP
Top 20
Good support and the different VPN capabilities work well
Pros and Cons
  • "The most valuable features are the VPN, SSL VPN, and IPSec VPN."
  • "SonicWall does not support DynDNS, yet this is an important feature for smaller companies that do not have a static IP address."

What is our primary use case?

We are a solution provider and SonicWall NSA is one of the firewalls that we implement for our clients. I have implemented it for many companies and currently, I have four or five clients that we are supporting.

What is most valuable?

The most valuable features are the VPN, SSL VPN, and IPSec VPN.

The port forwarding functionality works well.

What needs improvement?

The number of concurrent VPN users is too limited.

SonicWall does not support DynDNS, yet this is an important feature for smaller companies that do not have a static IP address. It means that if the IP address changes then it would automatically be picked up by the firewall and it will assist with site-to-site VPN connections.

For how long have I used the solution?

I have been working with SonicWall NSA for two years.

What do I think about the stability of the solution?

SonicWall NSA is a stable firewall.

What do I think about the scalability of the solution?

I have set up SonicWall NSA for smaller companies in Dubai. Most of my customers are small to medium-sized with between 20 and 100 users. I would say that it is scalable.

How are customer service and technical support?

The support offered by SonicWall is good. I would rate them a six or seven out of ten.

Which solution did I use previously and why did I switch?

I also have more than five years of experience with Fortinet FortiGate. I have worked with models such as the 30E, 50E, 60E, 100E, and 60D. I also have experience with the Meraki Firewall.

The VPN limitations are better with FortiGate. Even with the lower versions, such as the 30E, it supports 100 tunnels and 100 users. With SonicWall, you are limited to five IPSec VPN connections at one time.

FortiGate also supports DynDNS, which is an important feature for smaller companies.

How was the initial setup?

The initial setup is okay and I don't have any issues with it. When you configure any UTM box, whether it's new or if you are configuring it for the first time, it will take some time to complete. Once you get through it for the first time, it is much easier from then on.

What's my experience with pricing, setup cost, and licensing?

If you want to connect more than five concurrent users by VPN then you have to pay an additional fee.

What other advice do I have?

Overall, this is a good firewall and they would do much better in the market if they included support for DynDNS and additional VPN connections for free.

At this point, because of the restrictions with the VPN, we are recommending Fortinet rather than SonicWall. If in the future these concerns are dealt with, then I will recommend SonicWall.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.