Sophos XG Reviews

Right now, we are using this product as a perimeter firewall just to deal with emails and to protect servers, as well as other equipment that is on the network.

What we found valuable is the way they deal with emails, as well as the way the bandwidth usage is shown. I find this information to be very interesting.

We are having challenges with social media because ever since this issue of COVID-19 came into existence, the idea of using online discussions has become relevant. Before this, they were not made the priority because they were not considered to be important. Now, we've discovered that we need to use a lot of these online applications.

We are having challenges when using Zoom with Sophos XG deployed. Our wireless network is not stable through the connection. More work needs to be done there, since the FW is doubling up as a wireless controller.

I would like to see improvements made to the display and visibility. I'm also using Sophos XG firewall as our wireless controller, but as it is now, I can't see my access points on the firewall. My wish is to see the Wireless network and reports also on this firewall cum- controller. 

We have been using Sophos XG for almost three years.

Sophos XG is stable and we have no problems with it.

I think there is a limitation on the issue of scalability, and it is related to the interfaces that we bought. Right now, all of the employees are using it. The traffic that passes through it covers close to 2,000 users.

For us, our bandwidth is growing so we may have to scale further, in terms of the hardware networking components.

We are constantly in touch with the distributor in Zimbabwe and they are excellent.

Prior to Sophos XG, we were using Cyberoam for our firewall. We switched because Cyberoam was acquired by Sophos.

The initial setup is very simple. It takes perhaps an hour to complete, which included importing rules from Cyberoam.

We completed some certifications for using this product, but for the implementation, we were assisted by IDSS. In some instances, we are doing the maintenance on our own. When we have a challenge, on a case-by-case basis, we might contact the vendor and may require them to come in and assist.

The issue of a recurring license is a hassle because every year, we have to subscribe. It causes us problems in our organization.

We are expanding and setting up a new data center, and I want to put a new firewall in. We have an interest in diversifying, in terms of vendors, so that we do not create a single point of failure in case one product fails. Ideally, we want to have different products.

This is a product that I can recommend for anybody who is looking for a firewall.

I would rate this solution a eight point six out of ten.

There are about 100 people using Sophos at our office. We have two ISPs, so we have to have access to our internet providers. We also need security to deploy our network. Also, our home and external users need to be able to log in. So we use Sophos XG to build our deployment. Sophos is more than just a firewall. It analyzes security effects, so it's a firewall for the future. It's more than just a hardware firewall. There are also some paid options, so we do not have to have the main server inside our office here. We use Office 365. And although we use five servers at our location, not everything is in the cloud yet. 

We haven't used it for very long, so I have not analyzed the main features deeply. So far, I'm happy that they have recently added a firewall role, so I feel a little more comfortable with the security. The threat management is good. Also, the graphics and the throughput of our internet access are better than before, so it's the Sophos anti-threat device that we have. 

For the moment, managing the Sophos interface is a little bit challenging. We have an external partner that helps me to comprehend. But it's new. It has to keep up with the market, and I understand that. But that's my personal problem at the moment. High-availability clusters have not been implemented, so we have only one firewall and one device. So should this device go down, there's no more internet access. But so far, we haven't had any problems. 

I've only been using Sophos XG for three months.

Sophos is stable.

Sophos XG is scalable.

I used Sophos tech support for the previous solution because Sophos sold that as well. Now, we only work with the external partners. So for the moment, I haven't had to send questions directly to Sophos. But my past experience with Sophos support was good. It was very professional and easy. We stay with Sophos software because of the technical support.

We had Cyberoam. That brand that doesn't exist anymore, so we had to change.

I contacted the external partner, and the setup was easy. It took about two or three days. Some little pictures were difficult for us to find, but that's normal. We could not make a one-to-one copy of the older one, so we had to search for some little personal configurations here. Now that everything is configured right, we are happy to have it. 

Because Sophos is sold by the brand that we had before that and Cyberoam does not exist anymore, it costs less because we stayed within the older firewalls. The price was also very good. It was not expensive before because of their value at the time. I think it's not cheap but not very expensive, either. It's in the middle. 

Based on what I know from using it so far, I would recommend Sophos. I rate it eight out of 10.

We are using Sophos XG for remote two-factor authentication. We manage the web and application access, as well as the traffic. We also used it for remote, site-to-site VPNs.

The most valuable feature is the remote VPN.

The multifactor authentication is helpful because whenever the user wants to connect to the firewall, they have to use the authenticator before they can access it.

The LAN traffic management features such as implicit denial are very good.

Technical support can be slow to respond, which is something that should be improved.

In the future, I would like to see the addition of artificial intelligence for identifying and controlling traffic.

We have been using Sophos XG for the past year.

This is a reliable solution.

This product is scalable. We have approximately 400 users, spread across different departments. As our production increases and we onboard more users, we will extend the use of Sophos XG.

The technical support team is good but sometimes, there is a large delay in answering the phones.

The initial setup is straightforward.

We had assistance from the vendor during the onboarding process when the system was being set up. They spotted a lot of things during the implementation, which helped.

We get a return on this investment because the inbuilt two-factor authentication means that we don't need to purchase a third-party tool for this security feature.

The price is good and licensing fees are billed on a yearly basis.

We evaluated Cisco Firepower but we found that Sophos XG was more efficient in terms of cost. As such, we implemented XG.

This is a product that I can recommend for organizations with a medium-level or large-level infrastructure.

I would rate this solution a nine out of ten.

We are using it at a gateway level. We are using Sophos XG Series 135. 

We find it easy to use. Its internal configuration is very easy. It is not complicated in terms of use and configuration.

It has been fairly stable, and it is also scalable.

They can simplify its interface so that it is mostly drag-and-drop. There was an SQL injection attack on some Sophos devices. They just need to harden their devices a little bit so that they can't be hacked very easily.

I have been using this solution for three years. 

It has been fairly stable.

It is scalable. We had scaled it for the number of users that we have, and it has worked fine for us. We have around 40 users.

We rarely contact their technical support. There was a time when our head office contacted their technical support. It was an issue in 2008, and they provided a patch.

We used Cisco ASA five or six years ago.

We found it easy to install. Its installation took around one to one and a half hours.

I did it myself. I have had some training on the product. In terms of support, we have just two guys who handle the support. Two people are enough for its deployment and maintenance.

I would recommend this solution. It is a fairly stable and good solution. We will keep on using it.

I would rate Sophos XG a seven out of ten.

We manage all the network services, like DHCP, of each branch office.

It has helped us because we have identified some of the loopholes in our assets that we did not know existed.

I like using the combination of XG firewalls and the XDR product with the end user. I also like the integration of all the solutions and the visual of all our clients and the traffic routing in to the network from inside the console. The synchronization and the integration with all the products in the central office, such as Office 365 or AWS, make it a valuable solution.

We can configure rules with the user, traffic, etc., making it a very versatile solution for our network.

Better instructions should be provided as part of the technical support so that we can understand the functionalities. This will help us to troubleshoot faster.

We've been using Sophos XG for three years.

It is stable.

Sophos XG is a scalable solution. We have about 1,000 users.

Technical support is good, in general.

We used Fortinet, and we changed the solution because there were additional costs for reporting, licensing, and centralization. If we compare Fortinet to Sophos XG, the XG firewall costs less and performs better. That's one of the reasons that we moved to XG.

The other and the most important reason is the integration with our security solution, Sophos XDR.

The initial setup was very easy. It's much easier than that for other products. 

Deployment and maintenance can be done by one or two people. I am a specialist, and an engineer and I worked on the deployment and maintenance. 

The provider of the solution implemented it, and it took about a day.

We have seen an improvement in security not only in terms of technology but also in terms of internal practices in our company.

We predicted that it would take three years to obtain an ROI.

We bought the three-year license, and there are no additional costs.

We evaluated Check Point, Barracuda, and Palo Alto.

It's a good product, and you should go ahead with it.

I would rate Sophos XG at nine on a scale from one to ten.

We use Sophos XG for network security as a firewall for our company.

I have found configuring the ports to be easier in Sophos XG compared to the other devices.

Sophos XG could improve the policies, they are a bit confusing when creating them. There are many options that make it confusing and it could be simplified.

I have been using Sophos XG for approximately two years.

The Stability and performance are quite good. We haven't seen any problems.

The solution is scalable.

I would rate the scalability of Sophos XG an eight out of ten.

We have approximately 10 people using this solution in my organization.

My customers are using this solution on a daily basis.

I have contacted support once or twice to receive some clarification. I had a good experience.

I have used other solutions preciously and FortiGate's user interface is much easier to use when compared to Palo Alto and Sophos. Additionally, in Palo Alto, assigning the ports are more user-friendly.

The installation is straightforward.

I did the implementation of Sophos XG myself and it took approximately 20 minutes.

There is no maintenance is required for this solution.

Our networking team is approximately 10 people that use the solution.

The Palo Alto solution is expensive and the FortiGate is less expensive than Palo Alto. The Sophos XG would be priced in the middle of the two.

There are some fees but you can purchase a bundle package.

My advice to those wanting to use this solution is if you don't have experience, don't use it.

I would recommend this solution to others.

I rate Sophos XG a seven out of ten.

We are using the solution internally for policy purposes in our data center. We use the firewall for certain routes for client connectivity. 

I like the functionality and the user interface. The solution has a better graphic interface than that of Cisco. 

I wish to see an antivirus feature added to the solution. 

I believe we have been using Sophos XG for more than three years. 

The solution has better stability than Cisco, which is why I prefer it over other firewalls. 

I have not had need for technical support. Mostly, I find what I am looking for on the internet. 

The initial setup is easy.

I handled the implementation by myself.

The solution is not expensive since one pays as he goes. He pays just for the functionality he requires, meaning there is no need to pay for all that Sophos offers. If a person needs email protection, he will pay just for this. The same holds true if he needs web filtering. 

The solution is more stable than Cisco, which is why I like it better than the other firewalls.

The firewall does not connect to the internet. It is not firewall edge. We use the solution as a data center firewall. 

I would recommend the solution because it provides the greatest firewall protection. 

I rate Sophos XG as a seven out of ten. 

The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us.

The solution is stable.

The solution works well for enterprises and large-scale organizations.

The manuals or guides we are given are too simple. When we are implementing the product, it is difficult for us as we don't have more detailed information. 

The technical support on offer is slow. When I have questions, they answer me very slowly. Sometimes within 24 hours, I have a response. However, it can be longer. In Mexico, Sophos doesn't have technical support locally. It's in Argentina or in other countries. It would be nice if support was available in the country.

The stability is okay. That said, as an enterprise solution, it can be a bit unstable during the initial implementation.

The solution works well for enterprise-level organizations.

We're not overly satisfied with technical support. We'd like to see local support, from within our country. Due to the fact that it is coming from outside, the response is very slow. We'd like it to be faster. We aren't completely satisfied with the level of service we get. 

The initial setup is difficult in that there isn't enough documentation available to walk a user through the process. It can cause some issues. It's not exactly straightforward.

Sometimes we need to work with other resellers. We don't always implement the solution by ourselves. 

We are partners with Sophos.

We are using the 130-type of solution.

We take a hybrid approach to deployment. Some servers are on-premise and some servers are in-cloud.

I'd rate the solution at an eight out of ten.