Sophos XG Reviews

Our primary use case is as a firewall, failover management of the internet lines. We have over 50 people using the product on 200 devices and we use it on a daily basis. I'm an IT support executive and we're a customer of Sophos. 

We are using sophos XG as the firewall for our offices, so any connections going outside of the office go through it. We are also using VPN clients and especially during the lockdown, it was very helpful.

I like the simplicity of the solution and the timely updates. It works well. 

The interface could be improved by simplifying it and making it much smarter. I would also like to see an improvement in the diagnostic system graphs. They could be modified to provide individual graphs. The present page has all graphs in a single page and it slows things down and takes more time to refresh and load. 

Additional features they could consider including in any update would be symbols and tools. They could also include URL groups and all Office updates, the regular things that people do on a daily basis. 

I've been using this solution for the past year and a half. 

This is a stable solution. 

We haven't yet tried scaling, that will take another six months. I'll be in a better position to answer then. 

The technical support is fine overall.

I've now configured three times and although it gets easier, deployment is a little complex. We had some issues with the company, unrelated to the product, more to do with the licensing procedures in India which could be simplified. Deployment only took about half an hour and the solution doesn't require any maintenance. 

Licensing costs are generally set for three years. 

PaloAlto, FirtiGate

Before installing this product it's worth taking some lessons from the website which also provides some support. It's almost better than the technical support which is offline. If you have a good vendor with hands-on experience that's also helpful for first time deployment. After you've implemented once, it's easier the second time. 

I would rate this solution an eight out of 10. 

We use the solution mainly as a firewall.

The solution improves security.

It's easy to use, but it's harder to configure when you want detailed settings. They need to make it easier to access advanced features.

The solution seems pretty stable. We've had no issues so far.

We haven't had to scale anything so far, so I'm unsure about the scalability of the solution.

I've never had to deal directly with technical support.

We did not previously use a different solution.

Implementation is straightforward. The only thing that was difficult was that we had some special cases and we had to dig in a lot to find the information for accessing very specific features. Deployment took about a week, however, we did about 6 months of research beforehand. You can deploy the solution with maybe one or two people, but we used five. We only need one person for ongoing maintenance.

We handled the implementation ourselves.

We don't have any costs above the licensing of the solution itself.

We are using the on-premises deployment model.

The solution is easy to implement, however, if you do decide on this solution, I would make sure that you have someone that has experience with this kind of solution or to hire someone to implement the solution properly. It will make everything much easier in the long run.

I would rate the solution 9.5 out of ten.

Our customers use Sophos XG as a firewall.

The solution could improve by making the graphical interface better and increasing the performance. 

I have been using this solution for approximately three years.

The solution is stable.

The scalability of Sophos XG is good.

Most of our customers are small to middle-sized businesses.

The support we have received from the partner has been good.

We use Sophos XG, Fortinet, and Palo Alto solutions.

The installation is easy. There is a wizard that can be used for a single connection making it simple and if you have multiple connections you can configure it manually.

Sophos tends to have less performance compared to Fortinet, and Palo Alto solutions.

I rate Sophos XG a six out of ten.

We primarily use the solution for security and protection.

The solution seems to be very easy to use.

The administration is pretty simple.

The solution is easy to deploy.

We've found the solution to be quite stable.

My understanding is that the solution is scalable.

Cyberoam was extremely hard to develop. If this solution makes that process easier, we will be happy.

The solution should be lowered. It would help entice more clients. We'd like to pay a lower price.

We're concerned about the safety of our devices. We are worried if someone manages to hack the firewall, that they will be able to get past other protections and perhaps onto devices. We'd like Sophos to remain vigilant in its protective capabilities and to continuously update its solution to expand its security offering in order to better protect its customers.

It would be helpful if the solution offered some tutorial videos to help new users learn the system quickly.

There should be some trial on offer that allows users to try out the solution and learn it before implementing it.

I've only been working with the solution for about one month or so. It hasn't been that long just yet.

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance it offers.

The solution is scalable. If a company needs to expand it, it shouldn't have any issues doing so.

We have about 200 people using it in our company.

I have not used technical support just yet. If some issue comes through in the future, I will reach out. However, as of now, I can't speak to their level of responsiveness or their knowledgeability.

I used to use Cyberoam. However, this particular solution was acquired by Sophos, and therefore, now the company I work for uses Sophos. It's pretty much the same product.

The product is pretty easy to deploy. We use a gateway from our partner, and not with Sophos.

The solution is a bit costly. It would be ideal if it was less expensive for its user base.

We pay a yearly licensing fee. We do not pay monthly.

I'm a customer and an end-users. I do not have a business relationship with Sophos.

I'm not sure which version of the solution we're using. It might be version 65 or something like that.

We do not use the cloud version. It's for device management, and therefore it's on-premises.

Currently, I would rate the solution at a seven out of ten. I haven't used it for very long, and can't fully evaluate it; I must learn more about the offering and what it can do first.

It can be used as a firewall, SD-WAN enabler, and secure web gateway. You can also use it for unified threat management, email detection, mobile device management, and wireless management. I use it in the cloud and on-premises, and I have its latest version.

It is stable, flexible, and easy to use. It has got a web management portal that can be accessed from anywhere.

I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM.

I have been using this solution for a few years.

We have roughly 700 users who use this firewall.

I have interacted with them a few times. I am very satisfied with their technical support.

We were using FortiGate.

It is easy to install. I have done the installation in less than a day.

We did it ourselves. We have two people for its deployment. We have one engineer and one admin.

It is not that expensive compared to the other solutions. It is about the same price range as Fortigate, which we used previously. Licensing is on a yearly basis.

I would recommend this solution. We're very happy with the product. It works very well, and we don't have too many issues.

I would rate Sophos XG a nine out of ten.

The most valuable feature is the VPN aspect. It has been beneficial for my users who work from home. Connectivity and from a security aspect.  The security aspect of this is quite good. It measures up to the standard that I expect.

From a Firewall perspective and then user management, easy to manage and the user experience, profile, are giving me what I am expecting.

During this COVID era, the VPN has really been helpful. We can seamlessly connect to the applications remotely and work from home.

In the Firewall, the Intrusion Prevention System can be improved. Now because COVID has come to stay, people tend to work from home, and cybersecurity has been on the high side. 

It can improve more on the security aspect of this so that it can combat any major threat or common bug. I am not saying that the security has become compromised, as it is usually active, but they can improve on it.

Local and technical support can be improved.

When firmware updates are complete, there were issues with connectivity and VPN users. Recently, I stopped updating the firmware because I didn't want to obstruct the connectivity of the staff working remotely at different locations. 

I have stopped doing any updates until the issue can be addressed.

I have been using Sophos XG for approximately 12 months.

When you compare with Barracuda, Sophos is quite a bit cheaper. 

With Sophos, you can upgrade on what you need and upgrade as time goes on. I think that it's relatively open, compared to other products.

I would rate this solution an eight out of ten.

I use it for one of our universities in Palestine. It's an Arabic university and there were about more than 10,000 students. So, our user base ranges from 1 to 10,000. I use it as the main firewall. I use it for High Availability (HA). That's the main use case why we use Sophos XG. We do intend to keep using it.

As a security solution, it's a very good security solution.

Some features are not available on the graphical interface. So you need to return to the command line to solve some issues that are faced by the customer. I used it for enterprise networks, I decided that it is not very good for enterprise networks. There is some issue with its hardware. I have faced two problems and that were resolved by Sophos earlier. They changed the appliance. In other products, I have not seen such problems in the hardware. So I think that the hardware is not heavy duty. You can say it's not heavy duty like other vendors. The performance is not as it says on the datasheet. They should improve the hardware. If they can do that, it would be a very good product.

I am using the appliance from XG 110. We use versions 105 TO 370. I use more than one product for small to medium size businesses. We also use Intercept X firewalls. We deploy Sophos XG on-premise. 

It is scalable for some things. It can have an extendable host. The appliance can be customized for more than one connection point. You can put it in the same fibre and DSL connection.

They have proper support in the technical point of view, and their English language is not clear. You know that they are not native English speakers. That's one of the things that I faced. But they have very good knowledge.

The installation of Sophos is very easy and straightforward. 

It's not very expensive. 

I recommend it for small to medium businesses, not for enterprise businesses. I'll rate it 8 out of 10.

We are going to be hosting our own website and we are using the Sophos XG because we want to make sure that it is well protected. We also want to make sure that the rest of our LAN is not compromised.

In addition to using this firewall ourselves, we resell the product to our customers. We have a well-trained team that can perform the implementation and deployment.

Our network is now much better protected than it was. If you don't have your network and your infrastructure secured, as a business, which is about more than just putting a firewall in place, then you're asking for trouble. There is a lot of hunting going on, and it's not just the large corporations. It's the small businesses, too.

The most valuable feature is that it scans all of the data for any kind of malware.

It logs everything that goes in or out, and the logs are helpful.

The simplicity of the setup is very good. I can add whatever ports I need and it's pretty easy to set up.

It would be helpful if they had a set of standard templates because it would assist in the beginning, when you are just getting started. They do have a template, but I mean specifically for different use cases. For example, an existing template for setting up a web page would suggest what kind of security we need to have in place. They do have help menus and videos, but additional templates would be useful.

I have been using Sophos XG for about eight months.

The stability has been rock solid and it hasn't gone down once.

For me, there is essentially no limit when it comes to scaling. I have never used all of the connections but the limitation is between 50,000 and 200,000. I would say that scalability is enormous. If we had a bigger network then I would probably get a bigger Sophos.

At this point, we're just starting and only have three or four people who are regularly using it.

The technical support is awesome.

We did have a Cisco router prior to using Sophos XG, but I don't know much about Cisco or how to get it operational. I also realized that it was getting old, so we switched to a high-end Sophos model. With malware in this day and age, where we have a 6000% increase in the number of malware attacks compared to two years ago, we wanted to be well protected.

The initial setup is straightforward. If I can do it then anyone can do it. The deployment took a couple of hours. Because we are new to this type of solution, our strategy will be to begin by blacklisting everything and then whitelisting only the things that we need.

Our in-house team handled the implementation and deployment. We have more than 200 people that are very well trained, so we can set up pretty much anything. 

We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees.

I evaluated several options and sought out advice before selecting Sophos XG.

I am happy with this solution, which is one of the reasons that we are selling it. I don't like to sell or recommend things that I have not used. I have tried a lot of the features but I would say that there is a lot more potential I haven't even tested at this point.

I would rate this solution a ten out of ten.