Sophos XGS Reviews

We deploy the solution for our customers.

It is a next-generation firewall. It has all the security features and operates as a next-generation firewall for the company.

The solution is cost-effective and easy to manage.

It's a stable and reliable product.

The initial setup is straightforward and simple to manage.

I can't recall coming across any missing features. 

Support could be improved.

We've been using the solution for two years now. 

The product is stable. the performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'm not sure about the scalability. I've never tried to scale.

However, it's my understanding that you need to replace the firewall if you need to expand.

We have more than ten people on the product.

The Sophos support is bad. It needs to be improved. they are not helpful or responsive enough. The system for support is not that good. Sometimes they are not able to resolve the issue. 

It offers a pretty simple and straightforward setup. It's not hard to manage the process.

The deployment is quick. If you have the skills, the firewall may only take a few minutes to set up.

The pricing is pretty reasonable. It's relatively cost-effective. 

There is a licensing fee the customer has to pay. The license is yearly. We have what I believe is a two-year agreement.

I'd rate the solution nine out of ten.

The product is cost-effective and if you're not looking for high speed it's quite good.

We did buy access points, and we did use the WiFi configuration. We did create a configuration for the WiFi to the access points on the same interface. It's great for access point integration.

The user interface is fine.  

The configuration and customization capabilities are good.

It is very lovely to work with Sophos in general. It's easy to use and user-friendly.

There is a lot of great documentation available to users. 

The stability is good. 

It's scalable. 

The licensing prices are too high.

There are a lot of false-positive cases. 

We'd like to see access point integration. 

I've been using the solution for four months.

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale. 

We have about 150 users on the solution right now. 

I have not used any technical support services. There is so much documentation online, I do not need assistance. 

I also use Microsoft products. I prefer Sophos for on-premises and Microsoft for cloud and antivirus products. 

Microsoft Defender and the Microsoft Defender cloud panels admin portal are native, and we are using many Microsoft products, so it just makes sense due to the environment to use Microsoft products. 

While the deployment was done before I began work in the organization, I reset it and configured it completely.

There are a lot of Sophos post-configuration documents, Sophos videos, et cetera. It was the first time that I configured Sophos. However, it was all good.

The product is very easy to maintain. 

The cost to license the product is a bit expensive. I'd rate the cost at a four out of five in terms of affordability. We pay about $150.

I'm a consultant. I'm using the latest version of the solution.

Sophos is good for smaller companies. It might not be suitable for large ones. 

I'd rate it seven out of ten.

I am a user and we are also resellers of this solution. Our company is in the Ivory Coast, we are partners with Sophos and I'm a technician.

It's very easy to manage this solution. 

There are issues with some designs being able to work on high availability. We design our architecture in three tiers on the network. There is the core tier, the distribution tier, and the access tier. We haven't succeeded in our attempts to configure this and haven't been able to find documentation on how to go about it. Sophos has a single sign-on, but it requires configuration to communicate with the firewall and that is lacking. The configuration on Sophos is well described, but the configuration on the Windows system is not well described in relation to the Sophos knowledge base. It took a lot of my own research to figure out what was wrong. I'm a cyber security guy so it's very difficult for me to implement the solution.

I've been using this solution for seven years. 

My customers find the product to be stable.

I believe that the solution is scalable. 

We now have access to French support, English support, and Indian support. We had great support from India and we worked well together. I now choose French support, because that's my mother tongue but it's quite difficult to work with them.

The initial setup is simple and straightforward. When you connect on the wizard, you just click through and you're there. 

The pricing has changed a lot over the years. Sophos says they are less expensive than other solutions in the marketplace, but that's not my experience. I believe this product is more expensive. 

If you're looking for equipment that's easy to manage, this is a good product. I rate this solution eight out of 10. 

I mainly use Sophos XGS for content filtering and reporting.

Sophos XGS's most valuable feature is content filtering.

There are some bugs relating to the product that allow VPN users to bypass the firewall.

I've been using Sophos XGS for about eight years.

Sophos XGS is stable.

Sophos XGS is scalable.

Sophos' technical support is not good and needs to improve responsiveness, integration, and knowledge.

Negative

The initial setup is complex as Sophos doesn't support the installation or configuration. I would rate the ease of setup as one out of five.

Sophos XGS costs around $75,000 for fifty units. Its pricing isn't very expensive - I'd rate it four out of five. 

I would give Sophos XGS a rating of eight out of ten.

Our team of implementation partners serve as consultants and resellers of the solution. 

The solution offers more antimalware and antivirus feeds than others and it is simple to implement the application from one rule. 

The solution's interface is very good. 

The solution could improve inspection processes and troubleshooting for VPNs because this area is very weak. 

Improvement in VNET protection is also needed. 

I have been using the solution for five years. 

The solution is stable. 

The solution is scalable. 

Technical support is very good. 

We implement this solution and other firewalls such as WatchGuard. A company's size such as small, medium, or enterprise determines the best solution. 

The setup is simple but troubleshooting is complex. 

The pricing is very good. 

I rate the solution an eight out of ten. 

Sophos XGS can be deployed on the cloud or on-premise.

Sophos XGS is used as a perimeter security solution.

The most valuable features in Sophos XGS are identity and VPN. It is a very good solution that is able to detect and prevent a lot of malicious activity.

Sophos XGS could improve the automation system. It could be better if there was some level of automation, attacks automation, meaning if this happens, then it automatically executes a particular process.

I have been using Sophos XGS for approximately five years.

Sophos XGS is stable.

The stability of Sophos XGS is good.

We have approximately 200 people using this solution in my organization. The users are edge devices using the solution. 

Sophos XGS has good support.

I have previously used Fortinet and MikroTik.

The initial setup of Sophos XGS is easy for network engineers. The time it takes to deploy the solution depends on many factors. However, on average it takes approximately two hours.

The price of Sophos XGS is average compared to other offers from other OEMs.

I would recommend that others consider using the endpoint solution from the same OEM.

I rate Sophos XGS a nine out of ten.

The primary use case is for recommending it to my customers who are using it right now.

The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall.

Level one technical support is not good at all and needs to be improved.

I have been using Sophos XGS for the past six years or more. 

The stability is very good for Sophos XGS.

Sophos XGS is scalable. I am currently working with anywhere between five to forty users.

I was working with Fortinet before switching to Sophos XGS.

The initial setup is straightforward. The basics are easy, but it is all the extra features that take a long time to deploy.

The pricing for Sophos XGS is reasonable.

I would rate Sophos XGS an eight out of ten.

Sophos XGS's best features are its VPN and ATPR1 cert protection. It's also very user-friendly and makes managing roles and policies very easy.

There are some issues with conversion and user roles when upgrading to Cyberoam.

I've been using Sophos XGS for two years.

Sophos XGS is stable.

Sophos XGS is scalable.

Sophos's technical support is excellent.

I previously used Cyberoam, but Sophos XGS's licensing is easier.

Sophos XGS's pricing is very affordable.

I would give Sophos XGS a rating of ten out of ten.