The primary use case is for recommending it to my customers who are using it right now.
Owner at Certified PC Solutions
Excellent features, reliable, with competitive pricing
Pros and Cons
- "The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall."
- "Level one technical support is not good at all and needs to be improved."
What is our primary use case?
What is most valuable?
The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall.
What needs improvement?
Level one technical support is not good at all and needs to be improved.
For how long have I used the solution?
I have been using Sophos XGS for the past six years or more.
Buyer's Guide
Sophos XGS
October 2024
Learn what your peers think about Sophos XGS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is very good for Sophos XGS.
What do I think about the scalability of the solution?
Sophos XGS is scalable. I am currently working with anywhere between five to forty users.
Which solution did I use previously and why did I switch?
I was working with Fortinet before switching to Sophos XGS.
How was the initial setup?
The initial setup is straightforward. The basics are easy, but it is all the extra features that take a long time to deploy.
What's my experience with pricing, setup cost, and licensing?
The pricing for Sophos XGS is reasonable.
What other advice do I have?
I would rate Sophos XGS an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT management at a insurance company with 1-10 employees
Good reputation and pricing abut needs a better web application firewall
Pros and Cons
- "The solution is stable."
- "We'd always like the solution to be a bit less in terms of cost."
What is our primary use case?
We mostly use the solution as a standard firewall and email protection.
What is most valuable?
The solution overall is fine.
It offers an easy initial setup.
The solution is stable.
We ultimately chose Sophos due to its good reputation and good price.
What needs improvement?
Part of the web application firewalling could be improved.
We'd always like the solution to be a bit less in terms of cost.
For how long have I used the solution?
We bought appliances at the beginning of 2020, so we've used it for more than two years.
What do I think about the stability of the solution?
It is stable and reliable. It offers good performance. There are no bugs or glitches. It doesn't crash or freeze.
In terms of the overall stability of devices, I would rate it eight out of ten.
What do I think about the scalability of the solution?
We have around 215 people using the solution.
How are customer service and support?
I didn't need any support from Sophos. I can't speak to how they would be if someone required help.
How was the initial setup?
We found the implementation process to be easy. It's not overly complex at all.
What's my experience with pricing, setup cost, and licensing?
The costs are reasonable. I'd rate them three out of five. They could be a bit cheaper, however, it's not too bad.
What other advice do I have?
I'm a customer and end-user.
I'd rate the solution seven out of ten. They are pretty good overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sophos XGS
October 2024
Learn what your peers think about Sophos XGS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Director at Automation technologies
Useful content filtering, beneficial bandwidth management, and good support
Pros and Cons
- "The most valuable features in Sophos XGS are bandwidth management, content filtering, and WAN link management failover. If one internet activity or one link would fail, automatically it will switch over to another one."
- "The VPN capability needs some improvement in Sophos XGS."
What is our primary use case?
Sophos XGS is used by our customers as a firewall. It is a gateway or perimeter security device. We use content filtering for applications, bandwidth management, VPN, or as a web application firewall. We are using all of the features, such as authentication, captive portal, and single sign-on.
What is most valuable?
The most valuable features in Sophos XGS are bandwidth management, content filtering, and WAN link management failover. If one internet activity or one link would fail, automatically it will switch over to another one.
What needs improvement?
The VPN capability needs some improvement in Sophos XGS.
For how long have I used the solution?
I have been using Sophos XGS for approximately 15 years.
What do I think about the stability of the solution?
Sophos XGS is a very stable solution.
What do I think about the scalability of the solution?
The architecture of Sophos XGS is fixed, it is not scalable.
How are customer service and support?
The support from Sophos XGS is very good.
How was the initial setup?
The initial setup of Sophos XGS is very easy and straightforward.
I rate the initial setup difficulty level of Sophos XGS a one out of five.
What's my experience with pricing, setup cost, and licensing?
The price of Sophos XGS depends on the type of license. However, the licensing cost is approximately 60 percent of the total cost.
What other advice do I have?
I would recommend others evaluate the solution before they purchase it.
I rate Sophos XGS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Consultant at General Technologies
Straightforward implementation but SD-WAN feature could be improved
Pros and Cons
- "Setup was straightforward. One person is enough for deployment."
- "The SD-WAN feature isn't very good. It's there, but it doesn't work properly."
What is our primary use case?
It's deployed on-prem. We're using the latest version of this solution.
What needs improvement?
The SD-WAN feature isn't very good. It's there, but it doesn't work properly.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
Technical support is good. I would rate them 3 out of 5.
How was the initial setup?
Setup was straightforward. One person is enough for deployment.
What was our ROI?
The ROI has been satisfactory.
What's my experience with pricing, setup cost, and licensing?
The cost is comparable to other similar solutions.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
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Updated: October 2024
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