Sophos XGS Reviews

Users have distributed networks. They use it as an SD-WAN to connect the branch’s site or multiple locations. We are using RED channels or devices for branch-to-branch connectivity.

You don't need an additional subscription for IPS or an antivirus. It has an engine of antivirus applications for IPS. You have an email gateway for people who are still using on-prem exchange. Comparatively, other firewalls might need multiple subscriptions separately for each feature.

Sophos might discontinue the UTM features, as they've been promoting the newer XGS Series appliances. While the XGS offers great features like detailed logging and audit reports, it currently lacks essential functions in the UTM. For example, the XGS doesn't provide basic audit tracking for configuration changes, which is crucial for understanding who made modifications, what was changed, and when. Sophos claims they'll add this functionality later. Its absence significantly hinders the usability of the new firewall.

Additionally, while XGS offers decent day-to-day management, there's room for improvement. Many users transitioning from UTM find the XGS interface less intuitive, causing a learning curve.

I have been using Sophos XGS as a reseller for a long time. We are working with the latest version of the solution.

The newer version is stable. Earlier versions, like V8, were quite unstable.

I rate the solution’s stability an eight-point five out of ten.

The solution’s scalability is good. We cater the solution to small, medium, and enterprises.

I rate the solution’s scalability an eight out of ten.

Support is mostly good, but sometimes it takes too long to escalate the solution.

Neutral

The initial setup is very easy. It depends based on the scale of the deployment. There are different use cases according to the customers. Based on the requirements, the deployment can take between one day to a month. We have a small customer with a few hundred users. We can configure that within two to three days and finish the deployment quickly. It requires meticulous planning, and doing it then takes time based on the size of the customer , especially if it's a big customer. A small deployment is very easy. Larger deployments take time based on the customer requirements and different timescopes of the customer and downtime.

Sophos is comparatively cheaper than other products. The total cost of ownership is better in Sophos.

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

Overall, I rate the solution an eight-point five out of ten.

We used it to create rules to monitor our network environment properly, using the standard.

It's great because we can create and manage firewall rules, add policies to those rules, and generate detailed reports. It has helped us protect our network and meet compliance requirements.

The policies are the greatest feature. They allow us to configure granular control over our network traffic.

The speed of report generation could be improved.

I have been using it for one year. I used version 16.5, and I also used version 17 of the product.

I would rate the stability a ten out of ten. 

I would rate it highly for scalability. I would rate the scalability a ten out of ten.

I had a little bit of experience with another firewall solution, but not much.  

It is easy to deploy and manage.

The pricing is okay. 

I would recommend go ahead and use it. It's a great product. I have this product in my house as well. 

Overall, I would rate the solution a ten out of ten. 

We use the solution to secure networks and traffic for our customers.

The solution is easy to use and provides regular updates. Along with this, it is network friendly as well. Thus, we can easily control and monitor the devices.

The solution's pricing and stability could be better.

We have been using the solution for three years.

It is a stable solution. I rate its stability a seven or eight. Sometimes, we encounter stability issues.

It is a scalable solution. I rate its scalability an eight or nine. Our clients for the solution are enterprise businesses.

The solution's technical support is good.

Positive

The solution is easy to install. It takes a day or two to complete depending on the use cases. We require one technician for its deployment. Also, its maintenance process involves adding connections, managing them, and checking the errors.

We have the solution's annual license. Its price is moderate, but it could be cheaper. Also, there are additional costs involved as it requires appointing IT experts.

I recommend the solution to others and rate it as seven out of ten.

The best use case of Sophos XGS is for customers who use CMGs that manage the gateway of Microsoft, which was made obsolete years ago. Clients want to replace their proxy with some solution, and Sophos is one of the best bets.

The solution is good for web filtering. It's also possible to use it as a load balancer and a destination firewall and site-to-site channeling. Remote users can gain access via Sophos. It solves for a variety of uses that the client needs. 

In our market, they offer a web filter SSL VPN and they are very useful for the customer.

The initial setup is very simple. 

It's stable and reliable. 

We can scale the product.

Some firewall names like Palo Alto and FortiGate are very famous for security. People find them very secure. While Sophos is fairly secure, they aren't known for their security, and it's not an obvious selling point. Unfortunately, on Gartner, Magic Quadrant, and Forrester, Sophos doesn't have a good presence. They need to get better at marketing their abilities and expanding what they can do.

I would like to see them in third-party evaluation reports like Gartner, Magic Quadrant, or Forrester to make it easier for us to show our customers that Sophos is a leader in the market. It will be easier for us to sell them. Our market depends on what products are currently in Gartner and Forrester, and these platforms. 

We've been working with the solution for five to six years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product is scalable. 

We have more than 100 clients on Sophos. 

Technical support is good and above average. 

Neutral

It is easy to set up the solution. It's not a complex process. 

While it depends on the magnitude of the customer's environment, normally the deployment only takes a day or two.

We do not require any outside assistance. We can handle the setup ourselves. 

If the client needs us to, we can deploy the solution for them. Since we sell the solution, we have a good understanding of the process. We have been doing implementations for years. 

The pricing is moderate. It's not overly expensive. They offer good licensing. 

We are using and selling the solution. We are deploying it for different customers.

When the customer wants to buy an appliance, definitely it's an on-prem solution. However, when it comes to an endpoint or a firewall as a service, they offer cloud solutions as well.

I'd recommend the solution to others. 

I would rate the solution seven out of ten.

I use XGS for filtering and spam blocking. We have 255 users.

Spam filtering is what I love most about XGS.

The reporting could be better. 

I have been using Sophos XGS for about five years.

Setting up Sophos XGS is straightforward, and it took us about four hours to deploy.

I pay for a yearly license for XGS. It's not cheap, but the price is okay compared to other gateway devices. It's in the middle. 

I rate Sophos XGS eight out of 10. 

We are system integrators implementing Sophos fvarious of clients, including government agencies, industry, small offices, and schools. We can implement this solution for any organization. They have Sophos on the cloud, but we only install on-premises for our clients. 

We receive an email report on the number of attacks Sophos has stopped each day. Since we installed the solution, the number of detected attacks has increased considerably. 

Web filtering and intrusion detection are essential features. As system integrators, we also like the dashboard because it's easier to configure all the features.

Our only issue is the price.

I started working with Sophos about four years ago.

Sophos is stable.

Sophos is scalable. You can do high availability and a lot of other things with it.

I rate Sophos' support five out of 10. It's sometimes difficult to contact them, and finding a solution is not easy.

Sophos is one of the best solutions on the market, but Meraki and FortiGate are on the same level. We only work with Sophos and Meraki. We don't use any other vendors. Meraki is installed for specific situations, but we use Sophos for the rest.

There is an installation wizard, so the deployment is straightforward. The basic installation takes about an hour. However, it takes longer to build a customized solution for a client with multiple policies that must be configured. It is easy to do it, but it takes time.

After the deployment, there isn't much maintenance. They notify us when they need to install an update.  We can do it without rebooting the system, so the customer has no downtime. 

I rate Sophos XGS five out of 10 for affordability. Sophos has several license tiers. The basic license is Network Protection, and you can purchase additional modules. Right now, if I want to upgrade one client to the new one, they give me a 99 percent discount on hardware. However, the hardware cost is nothing because the license is expensive.

I rate Sophos XGs nine out of 10. Aside from the price and the support, the solution is excellent. My only advice is to be careful because you cannot renew the license again once Sophos products reach the end of life. You have to purchase a new solution.

We are happy and satisfied with all the features. There is nothing special there.

The main thing that we would like to see improved is ransom. They could provide something better. We are not using a public IP. 

I have been using Sophos XGS for the past year.

It is stable for our intended purposes.

Sophos XGS is scalable.

Technical support is very good.

It depends upon the requirement you may have. If we see that it is a straightforward requirement, it will be easy to implement.

Compared to Fortinet, the cost is high. Even compared to the U.S. market the market price is high.

We work with SonicWall and Fortinet. This depends upon the requirements you have. Sometimes the client wants a particular price, sometimes they are considering a solution, and sometimes it is pricing. It's based on the distributors, support, and installers.

I would rate Sophos XGS a seven out of ten.

We deploy the solution for our customers.

It is a next-generation firewall. It has all the security features and operates as a next-generation firewall for the company.

The solution is cost-effective and easy to manage.

It's a stable and reliable product.

The initial setup is straightforward and simple to manage.

I can't recall coming across any missing features. 

Support could be improved.

We've been using the solution for two years now. 

The product is stable. the performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'm not sure about the scalability. I've never tried to scale.

However, it's my understanding that you need to replace the firewall if you need to expand.

We have more than ten people on the product.

The Sophos support is bad. It needs to be improved. they are not helpful or responsive enough. The system for support is not that good. Sometimes they are not able to resolve the issue. 

It offers a pretty simple and straightforward setup. It's not hard to manage the process.

The deployment is quick. If you have the skills, the firewall may only take a few minutes to set up.

The pricing is pretty reasonable. It's relatively cost-effective. 

There is a licensing fee the customer has to pay. The license is yearly. We have what I believe is a two-year agreement.

I'd rate the solution nine out of ten.

The product is cost-effective and if you're not looking for high speed it's quite good.