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Splunk Enterprise Security pros and cons

Vendor: Splunk
4.2 out of 5
Badge Ranked 1
9,806 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Splunk Enterprise Security offers exceptional speed in search capabilities, facilitating rapid access to insights from vast datasets.
It excels in aggregating and correlating different data types, allowing users to build custom visualizations and dashboards.
The responsiveness and extensibility of Splunk Enterprise Security enable users to address security threats and operational issues efficiently.
Splunk Enterprise Security provides comprehensive threat detection and alert systems that enhance the security posture of organizations.
Its ability to integrate seamlessly with diverse systems ensures broad applicability and utility across various IT environments.

CONS

Splunk Enterprise Security's licensing model is considered expensive and could benefit from more flexibility and cost-effective options.
The integration with third-party services and cloud products requires improvement to enhance interoperability and ease of setup.
Many users report a high learning curve, indicating that Splunk Enterprise Security is not particularly user-friendly, making training and onboarding challenging.
Users frequently encounter issues with managing and scaling large data sets, leading to performance concerns, especially when processing high volumes of data.
There are complaints regarding the effectiveness and responsiveness of technical support, with some users experiencing delays in getting their issues resolved.
 

Splunk Enterprise Security Pros review quotes

Rishabh Gandhi - PeerSpot reviewer
Sep 6, 2023
Our clients use the solution to find any threats or vulnerabilities inside their environment.
SC
Aug 11, 2023
The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk.
reviewer953235 - PeerSpot reviewer
Dec 22, 2021
The feature that I have found most valuable with Splunk is the ability to sift through a bunch of data very quickly.
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
841,164 professionals have used our research since 2012.
reviewer2309169 - PeerSpot reviewer
Nov 13, 2023
The best part of Splunk Enterprise Security is its customizable settings.
reviewer2499732 - PeerSpot reviewer
Jun 13, 2024
It is lovely to have everything we need in one tool. Everything is quite centralized.
reviewer2382405 - PeerSpot reviewer
Mar 22, 2024
Splunk Enterprise Security allows us to create custom dashboards by changing fonts and modifying widgets.
reviewer2182467 - PeerSpot reviewer
May 11, 2023
The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions.
reviewer2499627 - PeerSpot reviewer
Jun 12, 2024
The most valuable feature of Splunk Enterprise Security is the threat intelligence integration because essentially having to go out and correlate all the data on our own becomes convoluted.
Daniel Hammons - PeerSpot reviewer
Jun 13, 2024
The incident review pane is the best part of it because that is where the SOC lives. It is the heartbeat of what the SOC needs to do. You are able to start the investigative process. As you are sitting in the incident review pane, you see the alert, and from that one alert, which is called a notable alert, you can drill in and see all the different specific details that are tied to that.
Valarie - PeerSpot reviewer
Jun 12, 2024
Being able to aggregate detection and alerts from various sources is valuable. Like everyone else, we have a wide range of tools in our shop. We are able to stop at one spot and look at all the data. All the data is able to come through, and we can then jump from source to source or index to index. We can dig deep whenever we need to and get a good high-level understanding.
 

Splunk Enterprise Security Cons review quotes

Rishabh Gandhi - PeerSpot reviewer
Sep 6, 2023
It would be great if I could have a certain dialogue box in Splunk that uses innovative AI tools like ChatGPT, which are available now in the tech department.
SC
Aug 11, 2023
Splunk could enhance its services by providing more comprehensive professional assistance aimed at optimizing our investment.
reviewer953235 - PeerSpot reviewer
Dec 22, 2021
Their technical support sucks.
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
841,164 professionals have used our research since 2012.
reviewer2309169 - PeerSpot reviewer
Nov 13, 2023
Splunk Enterprise Security has not helped reduce our alert volume.
reviewer2499732 - PeerSpot reviewer
Jun 13, 2024
Splunk Enterprise Security provides us with the relevant context to help guide our investigations, but it would be interesting to add even more context, for instance, in order to raise the level of risk.
reviewer2382405 - PeerSpot reviewer
Mar 22, 2024
I've noticed that onboarding data from various multi-cloud sources and diverse products, such as security network devices, can be challenging.
reviewer2182467 - PeerSpot reviewer
May 11, 2023
It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk.
reviewer2499627 - PeerSpot reviewer
Jun 12, 2024
For us, the area that Splunk Enterprise Security can improve is performance optimization.
Daniel Hammons - PeerSpot reviewer
Jun 13, 2024
Being able to have a one-stop shop where you have the alert, but then you can generate the case right there from Splunk Enterprise Security instead of having to pivot to another tool such as Mission Control. You do not have to keep bouncing between them, so if you could do it all in one place, that would be great. The new release is supposed to start getting in that direction.
Valarie - PeerSpot reviewer
Jun 12, 2024
The first thing that comes to mind is a little bit of UI improvement. It sometimes can be a little bit buggy or it can be a little bit slow, but that varies from customer to customer.