Symantec Data Loss Prevention Reviews

I use Symantec Data Loss Prevention since it is a product that is currently involved in an API-level integration with Google Chrome while ensuring that users get to avail some advanced features in the current version of the solution, making it an overall good tool.

The most valuable feature of the solution is its OCR process for image recognition. Symantec Data Loss Prevention can extract all the data from the image. In scenarios where a user may be trying to get some screenshots of certain confidential documents, Symantec Data Loss Prevention will extract whatever data is included in that image, after which it may block the user who was involved in the act.

Symantec Data Loss Prevention's AI technology has certain shortcomings where improvements can be made. Some source code developer companies may have multiple source code data available, and our company may upload such multiple source code data, which may go up to 50 GB of data in Symantec Data Loss Prevention, and expect the AI part to look into what should be the confidential part in such a file so that we can create a policy in our company to manage what should be blocked or allowed.

I have been using Symantec Data Loss Prevention for two years.

It is a stable solution. With Symantec Data Loss Prevention, I have never experienced any downtime.

It is a scalable solution.

The solution's technical support was good. The technical support team of Symantec used to take up cases or issues on priority.

For Symantec Data Loss Prevention, my company needs to deploy a database from Oracle and add a detection server depending on the organization's needs. A company can proceed with either a two-tier deployment or a three-tier deployment. A database from Symantec needs to be included during the deployment process compulsorily.

The solution can be deployed in a day or two. Preparing the database takes one day, and adding Symantec's detection server takes around 30 to 60 minutes.

The solution is deployed on an on-premises model.

Right now, my company seems to be interested in Censornet's DLP product features.

I recommend the product to those who plan to use it since it offers all the good features, along with a good GUI and user experience.

I rate the overall product an eight out of ten.

Our customers mostly use it for data discovery, content monitoring, and policy enforcement.

The most valuable aspect of Symantec DLP is its powerful policy system. It helps us control data, like making sure nothing leaves our setup. The policy management console is user-friendly, and it offers a range of options to suit our specific requirements.

There is room for improvement in the remote control capabilities of the DLP solution. Currently, if the client-side agent is not installed, there are limited features available, and remote management through the manager portal is lacking. This is particularly important for users on VPN who would benefit from full remote control and management features.

I have been using Symantec Data Loss Prevention for a year.

If we had the remote control feature, it would significantly improve the overall stability level of the solution. I would rate the stability as an eight out of ten.

I would rate the scalability of Symantec Data Loss Prevention as a seven out of ten. It could use some improvement. We have eight users of the solution at our company. This product is not designed for small or medium businesses; it is intended for enterprise-level use, particularly in sectors like banking, finance, and insurance. We currently serve about ten enterprise customers who utilize the DLP features of the product. We have a few hundred clients using the solution.

I would rate the technical support as a nine out of ten. It is fantastic.

Positive

Our deployment process begins by understanding the customer's requirements and ensuring they have the necessary server infrastructure in place. We then install our DLP product on the customer's site and set up data agents. The customer is responsible for installing the agent on their users' devices. We proceed by creating and applying data protection policies tailored to their specific data requirements. Many of our customers have a lot of sensitive data, so they worry about its safety even after we've applied the rules. I would rate the easiness of the initial setup as a seven out of ten. It is quite user-friendly. The deployment time for this product varies based on customer needs and availability. If everything goes smoothly, it typically takes around one and a half months to deploy all the necessary components, including agents and other requirements. 

I am a technical person, so I don't have specific pricing details. However, I consider it to be in the average to moderately expensive range because it is tailored for enterprise use, not SMBs. Pricing can vary depending on specific needs and configurations.

My advice to people who are considering implementing Symantec DLP is to request a demo to see how it works and experience its features. Subscribing to these features, applying policies, and learning about the advantages will help them make an informed decision about whether it meets their specific needs. Overall, I would rate it as an eight out of ten.

We use this solution for exact and index data matching, vector machine learning and endpoint prevention. We can use USB, make the solution notify a block policy and make response rules. It allows us to add the directory indication, make the agent configuration from the DLP, and then enforce them.

We can also complete different types of single-tier, two-tier and three-tier installations. For single-tier installation, it can enforce or recommend detections servers on the same servers. For two-tier, it can enforce on the same server and the detection server. And for three-tier, Oracle enforced, and the detection server is on separate servers.

The most valuable features are file integration and optical character recognition. It is a new technology integrated in DLP. File recognition technology mainly uses DLP, and we can use encryption technology to integrate the endpoint detection servers. The solution also helps to integrate the cloud access service broker in the DLP console, and we can complete information-centric tagging. For example, we can tag the files as private or public and protect them on the DLP console. In addition, we can classify data according to the environments and handle the files per the policy created from the console.

Different departments should manage administration, reporting, normalization and incident management. For example, for incident management, escalation can be completed in a specific department, and we can notify a manager and send an email when an incident has been triggered. In addition, confidential files that shouldn't be sent as a CV are managed. A DLP is a confidential solution that cannot be used to send unauthorized organizations' data to others.

The previous versions had a flaw when we installed the agents. We can install the agents manually or by the SCCM and easily manage the database and incident services. We can make several rules if we have a network or endpoint. We can also manage dashboards and administrators, super users and view roles. The larger administrator that manages the activities and daily reports has access to the best access tools. We can utilize user roles for the view access tools and to make policies.

We have been using this solution for ten years and are using version 15.8. It is deployed on-premises, and the cloud is used for network payment for email.

This solution is very stable.

It is very scalable, and there are no issues with maintenance.

We can easily manage technical support unless we need clarification on a version of data or a task for principal clarification. I rate the technical support a nine out of ten.

Positive

The initial setup was straightforward. First, we had to install the Oracle database, which requires 19C if you use version 15.8. Then, we had to deploy and make the info server. After that, we had to complete the Oracle and listener configurations and connect the database. We then had to install the Windows Server and add the detection servers from the endpoint server.

During the installation, we imported different templates in .VSP format. The solution allows you to make policies and procedures with built-in templates, and there are templates for multiple sectors, such as energy, banking, financial, and telecommunication. It can be downloaded from the portal during the installation of the Oracle added to the enforce server. We can make different policies like data matching, index data matching, vector machine learning, and desktop content matching. For example, we can use proximity matching to detect data for 70% matches, 50% matches, or 20% matches. We can also upload different documents for index data matching. Exact data matching is for structured data, and index data matching is for unstructured data. Vector machine learning is for positive and negative threats, and the threshold is set for that purpose. I rate the deployment a ten out of ten.

There is a perpetual license for three, five and two years. There is also a one-year renewable license for different parts. In addition, there are licenses for different consoles, namely Endpoint Discover, Endpoint Prevent, and Network Prevent. So it is an easy tool per the budget firewall and not difficult at all.

I rate this solution a ten out of ten. Regarding advice, it is the best solution and has the best reputation. It is easy to manage and an excellent solution for data classification. It is the best solution I have ever used. We prefer Symantec to other solutions because their products are not difficult to integrate with a single console that is easy to manage.

We use Symantec Data Loss Prevention mostly for preventing and protecting against email threats. The tool tracks internal to external emails. Whatever attachment there is that's moving from internal to external is also tracked. If someone's sending a file, it would also be forwarded to the team lead or manager. The password for signing into the email should not be shared because when shared, it will be blocked. We have configured these policies in Symantec Data Loss Prevention. The tool also tracks whenever a user transfers data from one machine to another. These are our use cases for it.

What we like about Symantec Data Loss Prevention is that it's a very good product. We never faced any problems with its performance. It has very good performance. There was this RAM issue, but it was an internal issue which we've sorted out. Apart from the RAM issue, there are no other issues with Symantec Data Loss Prevention.

What could be improved in Symantec Data Loss Prevention is its security. It should be more secure.

I've been dealing with Symantec Data Loss Prevention for almost four years.

Symantec Data Loss Prevention is a stable tool.

The technical support for Symantec Data Loss Prevention is very good.

The installation for Symantec Data Loss Prevention was straightforward. It took almost fifteen days to completely roll it out.

I have experience with Symantec Data Loss Prevention. I've implemented it. I was the Symantec expert, and I've also implemented Symantec Endpoint Protection, Symantec Mail Security for Exchange, Symantec SharePoint, and Symantec network storage devices, in my previous projects.

Symantec Data Loss Prevention was deployed on-premises only because the customer requirement was to not forward the logs through the cloud directly, so the solution was installed on-premises.

In terms of the number of clients my company has for Symantec Data Loss Prevention, there are currently two thousand clients.

I would surely recommend the tool to others. Whenever my company goes to the customers, the team always recommends either Forcepoint or Symantec Data Loss Prevention.

My rating for Symantec Data Loss Prevention is nine out of ten.

The primary use case for this solution is ensuring compliance. Organizations that handle sensitive data find it crucial to implement a data loss prevention solution to prevent unauthorized data breaches.

One of the most valuable aspects of this solution is its integration capabilities with Office 365. This integration enables comprehensive monitoring and control over data leaving the organization.

A significant area for improvement in the product is reducing the number of agents required and improving integration as a unified client ecosystem.

Integrating artificial intelligence to automate policy creation based on user behavior and data sensitivity would be highly beneficial

I have been using Symantec DLP since 2013.

I rate the product stability an eight. 

I rate the product scalability an eight or nine out of ten. 

Symantec has a good support network. However, since the acquisition by Broadcom, support has become more challenging, although some regions still provide excellent support.

The installation process for this solution, based on my experience, is straightforward and user-friendly, ensuring minimal disruption during deployment.

It can be deployed on-premises and in hybrid models, providing flexibility to organizations based on their specific security and operational needs.

The product is high-priced. However, it is worth it for the comprehensive data protection it provides.

We have considered products from other vendors like Microsoft, Forcepoint, McAfee, and Trend Micro. However, Symantec covers all aspects and use cases effectively.

Incident response capabilities are integral to this solution's functionality. It features robust workflow controls that facilitate timely and effective responses to security incidents.

I rate it a nine out of ten.

The tool helps to block based on different classifications such as characters and channels. 

Users like the product because of its simplicity and the rate of detection. 

Symantec Data Loss Prevention's setup needs to be easier and support needs to be improved. 

I have been working with the product for ten years. 

The tool is stable. 

The product is scalable. My company has 1000 users for Symantec Data Loss Prevention. 

The product's setup is not easy. 

The tool's licensing costs are yearly. 

I would rate Symantec Data Loss Prevention a six out of ten. I wouldn't recommend the solution for micro SMEs or small enterprises. It is not recommended for organizations that do not have the technical expertise or in-house support.

We primarily use the solution to follow a process that's already come in. If anyone takes a snap of anything, we can see that. Anything sent through email, uploaded to a drive, or shared to a public drive can be extracted by the DLP agent. 

Whatever features Symantec has provided have all been valuable. The indexing features, where if anyone captures the image of the data, then it can be extracted to any of the channels, is quite useful. If you have a point DLP, email DLP, network DLP, et cetera it can capture that. 

It offers a pretty straightforward setup process. 

The solution can easily scale. 

It is stable. 

The support has been pretty decent.

The sensitivity to the agent path could be improved. Some of the false positive reporting could be detected by Symantec DLP better. 

Auto-parsing is required. We need to have agent auto-parsing. 

We need better clustering. Right now, the total amount of clusters depends upon Oracle. Instead of Oracle, the application-level cluster would be ideal.

Beyond that, we don't really need any new features as Symantec already offers pretty good items.

I've been using the solution for four years. The last time I used the solution was six months ago.

It's been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten. 

The solution is scalable. It expands easily. I'd rate the ability to scale nine out of ten.

We have about 15,000 people using the DLP part of Symantec.

Broadcom acquired the Symantec DLP, and they're supporting it nowadays. Since they are now giving the support via a partner, we find we get support right away.

I've also worked with Forcepoint DLP. It has a feature that allows for time-based user transfers. 

We have found the initial setup to be straightforward. I'd rate the ease of deployment nine out of ten. It's not overly complex in any way. 

Symantec already provides onsite authentication, Magneto integration, and email integration as a part of the product.

I don't handle the pricing. I'm not a part of the sales or purchasing team. 

We're a Symantec partner. 

I'd rate the solution nine out of ten. 

Our company is a partner and deploys the solution for customers as a management server and email network.

The solution is simple to use with good administrative controls and a console that is easy to understand. This is particularly important because end users are security engineers, CSOs and compliance managers with minimal technical knowledge. 

The DLP is very effective on the application side because there is a control on both endpoint and network storage. These components are separate from each other which needs to be planned out carefully but reduces server needs. 

The solution should integrate with other databases because it relies on Oracle which is not financially feasible for many customers, particularly in small or poor countries. Oracle is very expensive on the cloud side. 

Operational costs are too high for small offices that rely on Microsoft Office, so they instead opt for free yet powerful databases such as MySQL. 

Data tagging and classification would be useful because multiple agent roles are needed solve issues. 

I have been using the solution for ten years. 

The network and storage are very stable. 

I've experienced a few issues with the DLP agent on the windows side when operating systems are mismatched or there is an issue with a group policy. 

The solution is scalable. 

The effectiveness of technical supports depends on the agent. Support from America is good because they immediately direct you to a person or department knowledgeable in your issue. 

For example, American support asks if deployments are new or old and then opens the appropriate case type which speeds up the process. 

I rate customer support a seven out of ten. 

Neutral

The initial setup and implementation are very straightforward. 

Setup is very clear and much easier than McAfee or Forcepoint. 

I rate setup an eight out of ten. 

We implement the solution for our customers. 

The solution's pricing is based on a license model. 

The DLP category is very competitive and we implement tools based on our client's needs such as the solution, Forcepoint, and Microsoft. 

Competitive products don't even compare to the solution with regard to its capabilities. 

The only reason to choose another solution is budget because the solution requires licenses for the product and the database. 

I rate the solution a seven out of ten. 

The use case for Symantec Data Loss Prevention depends on the requirements, for example, customer requirements and needs. Overall, the solution is used for identifying data and handling exact data matching criteria.

What I like about Symantec Data Loss Prevention is the technical support it provides. It's good.

Currently, I can't see any areas for improvement in Symantec Data Loss Prevention because the solution seems to be better than all the other vendors out there. It seems all the other vendors are trying to mimic what Symantec Data Loss Prevention is doing in terms of components, practice, and modules.

Sometimes setting up the solution can get a little tricky because it would depend on your internal infrastructure. For example, you have to connect the Symantec Data Loss Prevention platform and you need to integrate it, so that could make the process somewhat difficult.

I've been dealing with Symantec Data Loss Prevention for ten years. I'm using the most up-to-date version of the solution.

Symantec Data Loss Prevention is a stable solution.

Symantec Data Loss Prevention is a scalable solution.

I like the technical support for Symantec Data Loss Prevention. It's pretty good. Support is one of the advantages of the solution. Support is a little costly, but you get what you pay for.

The initial setup for Symantec Data Loss Prevention is straightforward, particularly if you use the guide, but it gets a little complex based on the networking connectivity you have within your environment. Sometimes setting up the solution can get a little tricky because it would depend on your internal infrastructure. For example, you have to connect the Symantec Data Loss Prevention platform and you need to integrate it, so that could make the process somewhat difficult.

The advice I would give to others looking into implementing Symantec Data Loss Prevention is to make sure they have a lot of resources on their servers, particularly in terms of disc size, CPU, etc. The bigger the box is, the better.

There's no perfect solution, so I'm giving Symantec Data Loss Prevention a rating of nine.

We are managed service provider and system integrator. We have different deployment models and scenarios for different customers, but usually, we deploy Symantec Data Loss Prevention on-premise.

Our clients that are using Symantec Data Loss Prevention have massive use of documentation and they are supporting the digital signatures happening now everywhere. They wanted to secure this information with the solution.

We typically add another solution with Symantec Data Loss Prevention from Titus. It is used for data classification, allowing us to have the DLP and the data classification in one offering.

The most valuable feature of Symantec Data Loss Prevention is the ease of modification.

There should be more documentation with Symantec Data Loss Prevention. We had trouble with the first few deployments.

I have been using Symantec Data Loss Prevention for approximately five years.

Symantec Data Loss Prevention is highly scalable.

We didn't find a lot of need to test the scalability because usually, we do our designs with scalability in place. We didn't need to add licenses, servers, compute capacity, or data center footprints later.

The support can improve in the future. They can use some training to help them have a better understanding of their knowledge of the solution.

The ease of deployment of Symantec Data Loss Prevention is great. We can deploy it easily and it is flexible after the deployment. The deployment difficulty can depend on the client's requirements, there was not a client that took us more than eight weeks to complete which included the assessment, the design, the data classification, which is the second part of the solution,

There is an annual license required to use this solution.

I would recommend this solution to others.

I rate Symantec Data Loss Prevention a seven out of ten.