We have two primary uses for Synology DSM. The first one is for sharing folders and performing backups for various virtual machines, specifically at the VM level on a VMware ESX host. This allows for efficient management and protection of data within the VMs. The second one is for remote access to the shared folders over the internet. This feature is utilized by a client at home who accesses the shared folders remotely, enabling convenient and secure access to files and data from anywhere.
It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes. It supports the creation of a VPN server, functioning as a router, and even hosting a web server. This versatility enables users to have an office in the cloud experience and utilize the device for various tasks. With the ability to configure and install different software, the Synology DSM allows for a single box to serve multiple purposes.
An improvement that could be made to Synology DSM is the ability to support backups of clusters, specifically VMware or Hyper-V clusters. Currently, when VMs are moved from one host to another within the cluster, the backup fails as the VM was previously registered on a specific host. Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts. By enhancing this feature, Synology could improve the functionality of its backup package and provide seamless backup support for cluster environments.
I have been using it for three years.
It is highly stable and secure, even when it's exposed to the internet. There have been no reported vulnerabilities or security breaches within the organization, as regular upgrades and updates are performed on the devices. This reflects the reliability and smart setup of Synology.
Our organization has over a thousand users, and nearly twenty of them are already using different Synology boxes. The scalability of devices allows for efficient management and expansion to accommodate a growing number of users.
Our experience with Synology support has been positive, with responsive and supportive assistance. They promptly resolved the issues that were encountered and demonstrated a clear understanding of the problem faced. I would rate it nine out of ten.
Positive
The initial setup process was smooth and well-documented. The steps were clear and easy to understand, allowing users to set up the devices themselves without much assistance. The provided documentation is comprehensive and provides clear instructions on how to proceed with the setup.
It stands out compared to other storage devices due to its reliability and scalability. It offers a range of solutions from small single hard drives to multi-drive setups that can be expanded as needed. With options available in different storage capacities, it can serve as a versatile storage solution for both single and multi-users. The device receives high praise for its easy-to-use interface and management system, making it accessible and straightforward even for first-time users. Overall, the experience with Synology DSM is highly positive. I would rate it ten out of ten.
