Synology DSM Reviews

My company uses Synology DSM as a backup for our virtual machines.

The most valuable feature of the solution is that it serves as a backup for our company's virtual machine. It could also be used as a repository, but our company has a separate NAS solution from VMware, after which we bought Synology DSM as our backup solution.

If you need a higher speed, you can go for a flash disk. Our company needs a repository and not a higher speed or performance.

The product's only shortcoming is pricing, as it is an expensive solution. The product's hardware pricing is an area that needs improvement in the solution. The stability of the product also needs improvement.

I have experience with Synology DSM for three months. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten since, at some point, I believe electronic devices are bound to fail.

My company didn't check the product's scalability because we bought it with the fixed disk since we were not thinking of any expansion. If you need to expand, you need to buy a new box.

My company has five users of the solution.

At the moment, I would not say that the product is extensively used, nor would I agree with the statement that my company plans to increase its usage.

One engineer is required for the deployment and maintenance of the solution.

In the past, my company had opened a few tickets with the solution's technical support. In my experience, the solution's technical support was responsive.

Previously, QNAP NAS was used in my company. My company switched from QNAP NAS to Synology DSM since, with Synology, we don't have to pay for the backup license as it is built-in.

The initial setup of Synology DSM was straightforward, and the interface looks good, like macOS.

The solution can be deployed in a day.

My company follows the product's installation guide as a part of the deployment process.

The solution is deployed on-premises.

The installation was done in-house.

Synology DSM is an expensive solution compared to the other solutions available in the market, but it is important to note that the solution is worth its price. The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run.

I rate the overall solution a nine out of ten.

The product performs well. It is easy to use and implement.

The platform could be much more cost-effective and flexible for integrating third-party products.

We have been using Synology DSM for two years.

It is a stable platform.

We have 2000 Synology DSM users and two administrators to manage it.

At present, Synology DSM has flexibility issues in terms of expanding storage. We have one more storage in the pipeline. If we keep using the current technology, it will be restricted to only one vendor. Thus, we plan to switch from Synology DSM to an independent solution.

Synology DSM is a free tool.

We want a product we can utilize to run our critical servers and not just back up or create VM snapshots. We are evaluating QNAP, which has these advantages.

I rate Synology DSM a ten out of ten.