One way Targetprocess can be improved is by making self-service in configuring new item types, workflows, and automation easier, as it currently requires us to pay a contractor to do these things, hence being a bit expensive. I also think that the report functionality is great; however, it is somewhat restrictive. It would be great to export reports to PPT and link Power BI. I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data. The ability to upgrade a solution as opposed to install and reinstall is needed, as it is cumbersome.


