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Karthikk998 - PeerSpot reviewer
Professional system administrator at DXC Technology
Real User
Top 10
Good data management with useful backup and storage capabilities
Pros and Cons
  • "The data management on offer was valuable."
  • "Setting up the initial product was a little hard."

What is our primary use case?

Tidal Automation was widely used for alerts, notifications, and analysis. 

As we handle servers in which the application will be running, we used to get alerts of incidents if there was any problem or issue with an application running or if there was an OS issue. Everything was addressed and worked on in a timely manner with the help of Tidal. We also had to analyze the server performance over and over to improve the stability. For that, Tidal Automation was very useful and it reduced the manual intervention in big lengthy tasks.

How has it helped my organization?

Tidal Automation actually helps a lot to improve overall SLA breaching (in percentage). We can easily maintain the incidents in SLA as it was triggering alerts. It allowed us to see the priorities so that the team could easily work on those alerts in a timely fashion. 

Also, server data visualization is much easier and helps to identify the capability and extended the resources to help scale up the project accordingly. This scaling was possible thanks to the Tidal Automation tool. 

It makes work easy and fast. There is no need to add more engineers to each shift. In the end, fewer resources could handle things with Tidal.

What is most valuable?

The data management on offer was valuable. It allowed for timely backups and storage. Tidal made the process of storing data on the servers simple. We could store it according to location and based on various client servers. Reverting back the data was also important when the server made a mistake or non-noticeable changes were made without information. When such an event took palace, we could easily revert the data back to as it was before.  

What needs improvement?

Setting up the initial product was a little hard. A small introduction or dialogue box could be very useful for handling a first-time setup. Also, the interface could be modified with more appealing and aesthetically pleasing layouts. 

Overall, Tidal Automation is good value for money. It could be better with a more interactive interface and some more cross-platform integration.

Buyer's Guide
Tidal by Redwood
February 2025
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For how long have I used the solution?

In my last project, we were using Tidal for six months. Later on, my project was changed.

What do I think about the stability of the solution?

The solution has good overall stability to sustain and process for the long run.

What do I think about the scalability of the solution?

It has good scope for scalability. Scaling is possible with this Tidal tool.

How are customer service and support?

There was a slight delay with customer support. Other than that, overall, we had a good experience.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution previously. I was on this project for six months and later shifted to a different project.

How was the initial setup?

The setup was slightly complex in the beginning. Later on, I got used to it.

What about the implementation team?

It was implemented by the vendor. They were highly knowledgeable and helped us to get used to the solution. They even explained and guided us through each step of the process.

What was our ROI?

I was not involved in measuring the ROI.

What's my experience with pricing, setup cost, and licensing?

As per my experience, Tidal Automation is worth the price.

Which other solutions did I evaluate?

I had some inights into different automation tools on the market. However, senior members of the company chose this solution over a previous solution, TestComplete. 

What other advice do I have?

This is a great tool to use for big IT tasks. It makes the process fast and easy.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PoojaBorade - PeerSpot reviewer
Security Delivery Associate at Accenture
Real User
Top 5
Collects and analyzes real-time data with great reliability
Pros and Cons
  • "By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
  • "Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."

What is our primary use case?

Tidal Automation uses advanced algorithms and machine learning techniques to analyze real-time data from tidal turbines and adjust their settings to maximize energy output while minimizing maintenance requirements. This can help increase the efficiency and reliability of tidal energy systems, leading to cost savings and improved environmental sustainability.

Overall, the primary use case for Tidal Automation is to help manage and optimize tidal energy production in a variety of settings, ultimately contributing to the growth and success of the renewable energy industry.

How has it helped my organization?

One of the main benefits of Tidal Automation is increased efficiency and productivity in tidal energy production. By automating the process of turbine management and optimization, Tidal Automation can help reduce downtime, improve turbine performance, and ultimately increase energy output. This can lead to cost savings and improved profitability for organizations in the tidal energy industry.

Tidal Automation can help improve the reliability and safety of tidal energy systems. By analyzing real-time data and making adjustments to turbine settings, Tidal Automation can identify potential issues and prevent equipment failures before they occur. This can help minimize the risk of accidents or other safety incidents.

What is most valuable?

One of the key features of Tidal Automation is its ability to collect and analyze real-time data from tidal turbines. This includes data on turbine performance, energy output, and environmental conditions. By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance.

Another valuable feature of Tidal Automation is its ability to automate turbine control and monitoring. This can help reduce the need for manual intervention and monitoring, which can save time and reduce the risk of errors or accidents. By automating tasks such as turbine startup and shutdown, Tidal Automation can also help reduce wear and tear on equipment, which can prolong its lifespan

What needs improvement?

The solution could be improved via:

  1. Integration with other systems. Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software.
  2. Customization. The ability to customize Tidal Automation's algorithms and settings to better fit the needs of individual installations could be added in the next release. This would allow for greater flexibility and adaptability to different environments and operational requirements.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tidal by Redwood
February 2025
Learn what your peers think about Tidal by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer2143215 - PeerSpot reviewer
Application Developer at Accenture
Real User
Top 10
Good automation with extensive monitoring and reporting features
Pros and Cons
  • "Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
  • "Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."

What is our primary use case?

The solution is used to automate and manage intricate and crucial business workflows across numerous systems and applications is the main use case for the Tidal workload automation software solution.

The workload automation software from Tidal is especially helpful for sectors like banking, production, transportation, and healthcare that have high volumes of time-sensitive processes. Any delay or mistake in finishing tasks can have serious repercussions and affect the bottom line in these sectors.

The software solution from tidal can assist organizations in achieving regulatory compliance and supports compliance requirements.

How has it helped my organization?

Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems. 

The tool's high degree of adaptability also enables users to design processes that are tailored to their particular company requirements.

The Tidal software utility offers a wide variety of automation features, including exception handling, sophisticated dependency management, and event-based scheduling. Helped our organization to meet SLAs.

What is most valuable?

Tidal Automation can assist businesses in automating their processes, lowering the need for manual involvement, and boosting productivity.

It offers cost savings, quicker working periods, and greater accuracy may come from this.

Users of Tidal Automation frequently laud its simplicity, adaptability, and dependability

The product offers a user-friendly interface that makes it easy for users to generate and plan tasks.

Tidal Automation is a flexible option that can be tailored to meet various company requirements because it supports a large number of platforms and apps

What needs improvement?

Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms.

By enhancing its analytics and reporting tools, Tidal could make it simpler for users to monitor and evaluate their tasks.

Added security elements may raise the product's general security posture.

Also, Tidal's adaptability could be increased by integrating with cloud platforms, which would also make managing tasks in these settings simpler.

Users may be more likely to adopt and use Tidal if the setup and configuration process is made simpler.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tidal software developer at Affine Analytical
Real User
Top 20
A stable and user-friendly automation solution that is easy to install
Pros and Cons
  • "Tidal Automation by Redwood is a user-friendly solution."

    What is most valuable?

    Tidal Automation by Redwood is a user-friendly solution.

    For how long have I used the solution?

    I have been using Tidal Automation by Redwood for one and a half months.

    What do I think about the stability of the solution?

    I rate Tidal Automation by Redwood a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Around eight users are using the solution in our organization.

    I rate Tidal Automation by Redwood a nine out of ten for scalability.

    How was the initial setup?

    The solution’s initial setup is easy.

    What about the implementation team?

    The solution’s deployment took ten days.

    What other advice do I have?

    I would recommend Tidal Automation by Redwood as the first priority for users looking for any automation tool.

    Overall, I rate Tidal Automation by Redwood a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1041381 - PeerSpot reviewer
    Vice President - Technical Delivery at a computer software company with 201-500 employees
    Real User
    Powerful job scheduler and good support, but there are several points in need of improvement
    Pros and Cons
    • "The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
    • "There are several improvement points that our team has provided to the vendor."

    What is our primary use case?

    We primarily use Tidal Automation to schedule batch jobs. 

    We are a solution provider and the automation that we implement is for our clients.

    How has it helped my organization?

    Using this solution has improved the way our organization functions because support is available whenever we have problems.

    What is most valuable?

    The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times. It will schedule dependencies as well.

    What needs improvement?

    There are several improvement points that our team has provided to the vendor. 

    For how long have I used the solution?

    Our client has been running Tidal Automation for more than three years. We started taking care of it for them between two and three years ago.

    What do I think about the stability of the solution?

    This is a stable tool and we use it extensively.

    What do I think about the scalability of the solution?

    We have thousands of jobs that are scheduled in a batch and run using this tool. It is scalable, and there are a few hundred users.

    Our usage may increase to some extent but maybe not because there are competing forces.

    How are customer service and support?

    Our team is in touch with the product team and whenever there is any problem, we reach out to support and they take care of the issues.

    As we are working for a client, we have an arrangement such that we can raise tickets with the vendor. Once we do so, the problems are addressed.

    Overall, the support is good.

    Which solution did I use previously and why did I switch?

    We did not use another similar solution prior to Tidal.

    How was the initial setup?

    The initial setup was completed by our client's team.

    We do not maintain the system, aside from the case where an upgrade is needed.

    What was our ROI?

    It does generate ROI but I do not have specific metrics available because it is known by my customer. When a customer continues to use the same product for a number of years then it seems that they are happy with the return on investment.

    What other advice do I have?

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
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    Updated: February 2025
    Product Categories
    Workload Automation
    Buyer's Guide
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