Tidal by Redwood and OpCon operate in the workload automation category. Tidal seems to have an edge in flexibility and cost-efficiency, while OpCon is superior in automation capabilities and self-service options.
Features: Tidal by Redwood includes a robust calendaring system, user permission segmentation, and flexibility for both basic and advanced scheduling needs. It also offers advanced job management features and heightened security measures. Its web client interface has improved significantly over the past year. OpCon features strong automation capabilities, enabling independent task execution with integrations to systems like Corelation KeyStone. The self-service capability empowers user-delegated task execution. OpCon supports complex inter-platform task scheduling.
Room for Improvement: Tidal by Redwood users desire enhanced monitoring for long-running jobs, a more intuitive user interface, and improved reporting tools. The learning curve is also a noted challenge. OpCon users indicate areas for improvement include user interface intuitiveness, expanded integration features, and scalability. Streamlining initial setup complexity and better documentation are further cited areas for development.
Ease of Deployment and Customer Service: Tidal by Redwood primarily operates on-premises, though it is expanding cloud integration prowess. Recent improvements in technical support post-STA acquisition are appreciated, yet the knowledge base needs enhancement. OpCon’s deployment is mainly on-premises with growing cloud aspects and is lauded for consistent support. Nevertheless, deployment consistency remains an issue for some users.
Pricing and ROI: Tidal by Redwood is competitively priced, offering flexible licensing that meets enterprise needs without hidden costs, leading to significant cost savings and ROI. Although OpCon is more costly, particularly for smaller businesses, its wide range of licensing options supports scalability across business sizes. Its automation efficiencies offset hiring needs, ensuring robust ROI.
OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.
Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.
What are the Key Features of OpCon?
What Benefits Should You Look for in Reviews?
Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.
In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.
Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.
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