OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #7 with an average rating of 9.1, while Tidal Software by Redwood is ranked #4 with an average rating of 9.5. SMA Technologies holds a 2.0% mindshare in WA, compared to Tidal Software by Redwood’s 3.3% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

OpCon

Read 59 OpCon reviews

2,226 Views
887 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

3,711 Views
1,419 Comparison Views

97% willing to recommend

OpCon

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 30, 2024

We performed a comparison between OpCon and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: OpCon offers flexibility, integration capabilities, and self-service features, reducing reliance on IT. It also excels in automation, graphical user interface, and database functionality. Tidal Automation has a strong job scheduler, real-time monitoring, and error handling. It also provides role-based access control and compliance controls for data security.

OpCon has areas that can be enhanced, such as its online platform, Solution Manager, and the process of upgrading to newer versions. It would be advantageous to have a mobile application and improved failover functionality. Tidal Automation requires improvements in its user interface, pricing structure, and integration capabilities. Additionally, it could benefit from advanced reporting, artificial intelligence, and machine learning features.

Service and Support: OpCon's customer service receives positive feedback for its promptness and successful resolutions, whereas Tidal Automation's support team is lauded for their expertise and willingness to assist. OpCon occasionally provides irrelevant solutions, while Tidal Automation sometimes overlooks less important matters.

Ease of Deployment: OpCon's initial setup necessitates collaboration with SMA consultants and training, making it complex. Tidal Automation offers a straightforward and easy setup with helpful documentation, resulting in a shorter deployment process.

Pricing: OpCon is recognized as having a high initial investment and being intricate to set up, however, it is regarded as a worthwhile product that offers good value for its cost. Tidal Automation is deemed to have a reasonable and predictable price, providing good value for the features and support it offers.

ROI: OpCon is a valuable investment that saves time, reduces errors, and eliminates the need for full-time operators. Tidal Automation provides cost savings, increased efficiency, and improved risk management.

Comparison Results: OpCon is the favored choice when compared to Tidal Automation. OpCon offers flexibility and integration capabilities, allowing users to automate tasks according to their specific requirements. The self-service feature improves productivity and reduces dependence on IT. Users particularly appreciate OpCon's graphical user interface and database functionality.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: October 2024).

Buyer's Guide

OpCon vs. Tidal by Redwood

October 2024

Download the complete report

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Categories and Ranking

OpCon

Ranking in Workload Automation

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

4th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of OpCon is 2.0%, down from 3.0% compared to the previous year. The mindshare of Tidal by Redwood is 3.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."

"File Watcher can run jobs when files are made available in a folder."

"The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles."

"It's very scalable. Right now we're barely scratching the surface of what it can do. I've looked at Symitar's instance of OpCon and they're running something like 13,000 jobs a day with all the clients that they have. So it can go from small use cases like ours to enterprise-level."

"There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key."

"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."

"Since we got it configured, it has just done the job day in, day out. Being able to rely on it and know that it's going to happen, whether there's a person over it or not, is really good."

"The biggest thing that we like about OpCon is how easy it is to trust it once we put the automation in place. Once we put whatever that job or schedule is, if we have the proper settings and conditions and we understand the components of OpCon in itself, we can go from a manual process to an automated process. We allow our team to get time to rest and have time to handle other things."

More OpCon pros

"It's easy to use and easy to administer, and it's very flexible."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

"Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."

More Tidal by Redwood pros

Cons

"The initial setup was fairly complex."

"The biggest area where there is room for improvement would be integration with their code. They've got a function for embedded scripts and it would be nice if that worked with a code or versioning management system, like GitLab."

"Upgrading to newer versions remains complex."

"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."

"It is a complex product to use. Programming the schedules is complex. It does require training from OpCon... I would like to see some online training, some videos. When I bring in a new employee... it would be nice if there was some basic information for her to look at to understand this program. Even for my systems administrator, it would be helpful if there were tips and tricks available."

"The UI refresh rate is really bad and needs improvement."

"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."

"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."

More OpCon cons

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."

"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."

"Initially, it is complicated to understand the functionalities as there is limited product documentation."

"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."

"Setting up the initial product was a little hard."

"There are several improvement points that our team has provided to the vendor."

More Tidal by Redwood cons

Pricing and Cost Advice

"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."

"The total cost of ownership is about the same to our previous product. The costs are relatively similar."

"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."

"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."

"Operating OpCon comes with a cost."

"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."

"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."

"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."

More OpCon pricing and cost advice

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"Our annual maintenance cost is competitive for what we have and what they do."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

More Tidal by Redwood pricing and cost advice

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

32%

Financial Services Firm

25%

Healthcare Company

Manufacturing Company

Financial Services Firm

21%

Manufacturing Company

21%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Control-M vs OpCon

Compared 37% of the time

Automic Automation vs OpCon

Compared 17% of the time

AutoSys Workload Automation vs OpCon

Compared 15% of the time

VisualCron vs OpCon

Compared 8% of the time

AppWorx Workload Automation vs OpCon

Compared 5% of the time

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Control-M vs Tidal by Redwood

Compared 44% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 11% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 11% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 10% of the time

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Product Reports

Buyer's Guide

OpCon

November 2024

Download OpCon product report

Buyer's Guide

Tidal by Redwood

October 2024

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Learn More

SMA Technologies

Video not available

Tidal Software by Redwood

Overview

OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.

Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.

What are the Key Features of OpCon?

Advanced Scheduling: Allows users to plan and automate workflows efficiently.
Self-Service Functionality: Empowers non-IT staff to manage tasks independently.
Integration with Core Systems: Works seamlessly with core banking systems and other platforms.
Error Notifications: Provides robust error management and notifications for quick resolution.
Solution Manager: Enhances control and accessibility for managing automated processes.

What Benefits Should You Look for in Reviews?

Operational Efficiency: Users often report improved operational performance and reduced manual effort.
Time Savings: Automation of repetitive tasks leads to significant time savings.
Improved Accuracy: Automated systems minimize human error, leading to higher accuracy in processes.
Cost Reduction: Optimized resource usage results in cost savings.
Enhanced Flexibility: Customizable workflows meet unique business requirements.

Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.

In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

October 2024

Free Report: OpCon vs. Tidal by Redwood

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