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OpCon vs Tidal by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpCon
Ranking in Workload Automation
9th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
10th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of OpCon is 1.9%, down from 2.6% compared to the previous year. The mindshare of Tidal by Redwood is 3.9%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.
Steve Mikula - PeerSpot reviewer
Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing
Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."
"Reliability is always important, and the reliability of the system is outstanding."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"Coming from the Control-M world, one of the things I like about OpCon is that I can sometimes do complex tasks with simple jobs."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."
"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."
"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."
 

Cons

"Some additional logging-information reporting would also help. They have all the information there but you still have to search around and look back. It's not right there for you, where you click and can get the reporting. You have to know the system and do some additional searches. So reporting is another area that they can build on by simplifying it."
"The image-scanning features need improvement."
"There is a learning curve. We had to go to class, learn, and take their training classes, then come back. We got assistance from OpCon as well to convert our processes on the Unisys machine over to the IBM. Now, when we add new products, it's pretty straightforward to write a new process and schedule it, then run it at a set time of day."
"The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software."
"We have not explored the possibility, but one of the areas for improvement would be more integration into Active Directory, to where it could do the creation of user accounts and the additional work to integrate third-party systems into payroll systems."
"We would like a display of the created date, created by, and last modified date, as well as modified by."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"The UI refresh rate is really bad and needs improvement."
"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."
"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."
"The job failure alerts can be updated with more details for better troubleshooting."
"The GUI, the graphical user interface, gets a little bit busy."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."
"Setting up the initial product was a little hard."
 

Pricing and Cost Advice

"The cost is just shy of $20,000. That's for two licenses annually, production, and failover. It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours."
"Scaling is pricey."
"The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually."
"The pricing is reasonable."
"Our licensing is on a yearly basis."
"This solution is certainly not the cheapest, but we win in time."
"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."
"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."
"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."
"The price is reasonable in terms of the product’s functionality."
"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."
"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."
"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."
"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."
"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."
"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."
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Top Industries

By visitors reading reviews
Computer Software Company
45%
Financial Services Firm
21%
Government
5%
Real Estate/Law Firm
4%
Financial Services Firm
22%
Manufacturing Company
15%
Computer Software Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
What do you like most about Tidal Automation?
Tidal Automation by Redwood is a user-friendly solution.
What is your experience regarding pricing and costs for Tidal Automation?
The price is reasonable in terms of the product’s functionality.
What needs improvement with Tidal Automation?
Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...
 

Comparisons

 

Also Known As

No data available
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Overview

 

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Information Not Available
Find out what your peers are saying about OpCon vs. Tidal by Redwood and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.