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PeerSpot user
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Real User
Provides AV, file monitoring and log collection in a single agent.
Pros and Cons
  • "There are a good signature set and a high rate of detection."
  • "Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."

What is most valuable?

It is lightweight and provides a multi-platform for the client. It combines host intrusion prevention and provides AV, file monitoring, log collection, etc. in a single agent.

There are a good signature set and a high rate of detection.

It is one of the best client protection available for cloud computing.

For how long have I used the solution?

I have used this product for three years.

What do I think about the stability of the solution?

Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver. The typical client-server issues exist as with any other product.

How was the initial setup?

The setup is simple as the agent provides a feature called as the Recommendation Scan. This scans the profiles of the host computer and provides recommendations on the appropriate signature and the policies to apply.

The installation of the agents, subsequent patching of the agents, etc. can be automated, thereby reducing the management overhead.

Buyer's Guide
Trend Micro Deep Security
October 2024
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.

Which other solutions did I evaluate?

We evaluated McAfee and Symantec.

What other advice do I have?

If you are looking for an all-rounder for endpoint protection, then don't look any further than TM Deep Security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmet Burak Aydin - PeerSpot reviewer
Security Engineer at Intertech Information Technology and Marketing Inc.
Real User
Provides adequate security and technical assistance
Pros and Cons
  • "The performance is good."
  • "f it had the capability of generating retroactive alerts it would be helpful."

What is our primary use case?

We use Trend Micro Deep Security for security protection.

What is most valuable?

The performance is good. It is better than FireEye Email Security.

What needs improvement?

I would like to see a retroactive alert. If it had the capability of generating retroactive alerts it would be helpful.

While it is stable, it has room to improve.

For how long have I used the solution?

I have been working with Trend Micro Deep Security for six months.

What do I think about the stability of the solution?

Trend Micro Deep Security is a stable solution.

What do I think about the scalability of the solution?

Trend Micro Deep Security is scalable.

In our company, we have approximately 1,000 users.

How are customer service and support?

I am satisfied with the technical support that we have.

Which solution did I use previously and why did I switch?

We are also working with FireEye Email Security.

How was the initial setup?

I was not a part of the installation. It was installed by our technical team.

This solution is maintained and deployed by a team of ten managers and engineers.

What's my experience with pricing, setup cost, and licensing?

We don't pay any licensing fees.

What other advice do I have?

I would recommend this solution to others who are considering using it.

I would rate Trend Micro Deep Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trend Micro Deep Security
October 2024
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
it_user400725 - PeerSpot reviewer
Enterprise System Administrator at a healthcare company with 1,001-5,000 employees
Vendor
It's agile, flexible, and performs multiple tasks simultaneously. We're able to do firewalls, IPS, and log inspections with it.

Valuable Features

The comprehensive agility is the most valuable feature. It's very agile and flexible, and performs multiple tasks simultaneously very effectively. We're able to do firewalls, IPS, and log inspections with it.

Improvements to My Organization

It's very difficult for an enterprise, especially one of our size, to patch effectively at all times. The IPS helped us with this. Oftentimes, there's a delay between discovery of malicious threats and production of patches. The IPS allows us to virtually protect against those threats before true patches can be applied to our inputs.

Room for Improvement

Deep Security is a fantastic product but there are certain little details that could be tweaked or improved to make it a ten.

VMware and Trend Micro are pursuing a strategy to develop a light version of NSX that will allow us to run it agentlessly.

They also need to offer support for Apple machines. Almost every vendor I've seen, they're all junk. For Trend Micro to take a step either with their office-end product or with Deep Security to actually protect Macs, that would be a huge game-changer for iOS.

Use of Solution

We've been using it for three years.

Deployment Issues

We've had no issues with deployment.

Stability Issues

Overall, I'd say the product is very stable, both agentless and agent-based. Agentless is less stable due to the nature of how many moving parts have to be working and in place for the whole system to work effectively. However, moving forward with the relationship with VMware, agentless protection is not going to be possible without VMware NSX setup with the environment.

Scalability Issues

Our organization has 1,500 servers and 18,000 endpoints -- and it's growing.

Customer Service and Technical Support

Trend Micro has excellent technical support.

Initial Setup

Starting off with agentless, it was complex. With agentless, you have a lot of moving parts and they all have to be in-sync and working together for the whole system to work. It adds a level of complexity with vShield, the DSVA's, and all the different moving parts.

Other Advice

Come up with a solid working plan before you even think about actually implementing anything. The foundation is all in the preparation, the education and the project management.

No product is perfect. Deep Security is a fantastic product but there are certain little details, I think, that could be tweaked or improved. Do your homework, engage Trend Micro, get trained, get all the knowledge you can and come up with a solid working plan before you even think about actually implementing anything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user378123 - PeerSpot reviewer
IT Security Analyst - Systems Administrator at a consumer goods company with 1,001-5,000 employees
Vendor
The anti-virus module, the firewall module, and integrity monitoring are the most valuable features for us that we use daily.

What is most valuable?

Of course, the anti-virus module, the firewall module, and integrity monitoring are the big ones for us. They're the most valuable features that we use daily.

How has it helped my organization?

It’s protected our network from viruses, and it’s done a really good job with that. It’s allowed us to set up business rules and notifications on changes to our operating systems and our firewall rules, which is a big piece of our business right now. It’s working really well.

What needs improvement?

I would like to see a little bit of better means of agent distribution. The ability to deploy agents maybe from the solution itself that would be a good one.

I’d like to see more of a database involved with integrity monitoring, a database that would be developed to identify some of the more well-known processes and files, trends, etc. Anything that would help me do less research would be an improvement.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

I would say it’s probably 8 or 9/10. The server operating systems are probably a 9/10, the agent installations on our work stations and servers are an 8 or 9/10, and finally on our laptop computers/remote users the number goes down a little to a 7/10 for stability.

What do I think about the scalability of the solution?

Scaling it has been fine as we haven’t done a whole lot but it seems to handle everything we need it to do. If we doubled in size tomorrow, I’d say it could handle it because the product has the availability to have more than one server with the cost remaining the same. I’d say scalability is very good.

How are customer service and technical support?

I’d say they are very good, very knowledgeable, and very proactive. It's all good.

Which solution did I use previously and why did I switch?

I would say it was pretty straightforward. We have a complex network, so if it was complex, it was because of us.

How was the initial setup?

We had an engineer come out and spend a week with us to help everything run smoothly.

Which other solutions did I evaluate?

I wasn't involved with the process, but I know we looked at a number of other solutions. I know, however, the reasons they went with this solution is because of its compatibility with VMware, which was one of the big factors. Also, the cost was a deciding factor.

What other advice do I have?

I would say that before Trend Micro comes out to install the product, you need to come up with a plan with the product. That could be anti-virus and a good plan of how you want anti-virus to work on your work stations, computers, and servers. I shouldn't just say anti-virus, but also firewall protection, integrity, what exclusions do you want. You want a good plan for each system and that will make the installation much faster. If you have to go back when the person is with you and try to figure it out as you go along, it will slow you down. Get a good plan.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ram_Kumar - PeerSpot reviewer
Owner at Rave Maxpro IT Soln Ltd
Real User
Complete solution with beneficial threat management
Pros and Cons
  • "Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."

    What is most valuable?

    Trend Micro Deep Security is a complete solution and all the threat management has been taken care of.

    For how long have I used the solution?

    I have been using Trend Micro Deep Security for two years.

    How are customer service and support?

    I have not used technical support.

    What's my experience with pricing, setup cost, and licensing?

    The price of Trend Micro Deep Security could be less expensive.

    What other advice do I have?

    My advice to others is they can use Trend Micro Deep Security for their server-side instead of choosing Azure Firewall or AWS Firewall, which is a lot costlier when compared with the others. All threat management is taken care of, such as DDoS protection, and ransomware attacks.

    I rate Trend Micro Deep Security an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    IT Infrastructure Manager at a computer software company with 51-200 employees
    Real User
    Good Virtual path function for anti-malware and good support
    Pros and Cons
    • "The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it."
    • "I would like to see an EDR function for the servers, as that would be useful for us."

    What is our primary use case?

    The primary use case of this solution is for anti-malware and virtual paths.

    What is most valuable?

    The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it.

    What needs improvement?

    I would like to see an EDR function for the servers, as that would be useful for us.

    Detection and Response directly to the servers.

    For how long have I used the solution?

    I have been using Trend Micro Deep Security since last year.

    What do I think about the stability of the solution?

    It's a stable product. We have not had issues.

    We have a team of 40 to support and maintain this solution.

    What do I think about the scalability of the solution?

    This is a scalable solution. We have 2,000 users and a total of 20,000 staff members in our organization. We have more than 40 hospitals in Thailand.

    How are customer service and technical support?

    We are satisfied with the support that we have received.

    Which solution did I use previously and why did I switch?

    We are also using CrowdStrike.

    Also, we were using Kasperky for anti-malware for the servers.

    How was the initial setup?

    The initial setup was not easy because when we deployed it, we had to restart our server, and needed permissions from our client.

    It took approximately six months to deploy.

    What other advice do I have?

    I recommend this solution to others who are interested in using it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1802343 - PeerSpot reviewer
    Solutions Architect at a comms service provider with 11-50 employees
    Real User
    Suitable for large organizations, is simple to install, and is reasonably priced
    Pros and Cons
    • "Technical support is good."
    • "Trend Micro Deep Security security and scalability could be improved."

    What is our primary use case?

    We provide solutions for our clients.

    Trend Micro Deep Security is used to secure their important data and important files.

    What is most valuable?

    Trend Micro Deep Security is suited for large organizations.

    Our clients are satisfied with Trend Micro Deep Security.

    What needs improvement?

    Trend Micro Deep Security security and scalability could be improved.

    For how long have I used the solution?

    I have been dealing with Trend Micro Deep Security for three months.

    What do I think about the stability of the solution?

    Trend Micro Deep Security is a stable solution.

    What do I think about the scalability of the solution?

    Trend Micro Deep Security is a scalable product.

    Currently, we have provided this solution to two clients.

    How are customer service and support?

    Technical support is good.

    How was the initial setup?

    The initial setup is straightforward.

    It can be installed in 30 minutes.

    We have a team of five to maintain this solution.

    What's my experience with pricing, setup cost, and licensing?

    Licensing fees are paid yearly.

    Fees are neither high nor low; they are in the middle, it's average.

    What other advice do I have?

    I would rate Trend Micro Deep Security a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    DevOpsEnb3ed - PeerSpot reviewer
    DevOps Engineer at a financial services firm with 501-1,000 employees
    Real User
    Their support is good. They are responsive.
    Pros and Cons
    • "Their support is good. They are responsive, which is nice."
    • "Their automation needs improvement."

    What is our primary use case?

    The primary use case is its antivirus and anti-malware capabilities.

    We mostly integrate it with the EC2 instances.

    What is most valuable?

    Their support is good. They are responsive, which is nice.

    What needs improvement?

    I know that they are working on it, but their automation needs improvement.

    I would also like to see more containerization stuff, specifically Docker.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It has been stable so far. We don't put a lot stress on it.

    What do I think about the scalability of the solution?

    It scales very well. We have around 2,000 instances running.

    How is customer service and technical support?

    Their technical support is great.

    How was the initial setup?

    The integration and configuration of Trend Micro in our AWS environment seemed pretty seamless.

    What other advice do I have?

    Take it for a spin. Ask their support for a demo. The product is really solid.

    We previously used the on-premise version. Now, we are using it on a SaaS environment (AWS). 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2024
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.