Trend Micro Deep Security Reviews

The most valuable feature we have found is threat detection.

We have had some issues when it drains some of the resources of the server. When that happens it slows down some of the processes and causes the CPU to run a little harder.

We have been using Trend Micro Deep Security for the past six months.

The stability is good for our purposes.

Trend Micro Deep Security is scalable.

We find that their technical support team is always accessible and willing to assist.

Positive

It can be complex to implement depending on what features you enable because Deep Security is such a comprehensive product. However, if we just enabled everything out of the box, then it's quite easy. Your choice of how many layers of security you want makes a difference.

The cost runs around forty dollars per server a month. 

I know that there is another product that we use that's a competitor. It has a team of specialists that monitor the logs. If you've got the product installed on a server, they monitor it live. That's very useful because it adds another dynamic.

Learn as much as you can about the product because it is very comprehensive. Read the documentation before you install it and learn about the system first. I would rate Trend Micro Deep Security a nine out of ten.

We use Trend Micro Deep Security for security protection.

The performance is good. It is better than FireEye Email Security.

I would like to see a retroactive alert. If it had the capability of generating retroactive alerts it would be helpful.

While it is stable, it has room to improve.

I have been working with Trend Micro Deep Security for six months.

Trend Micro Deep Security is a stable solution.

Trend Micro Deep Security is scalable.

In our company, we have approximately 1,000 users.

I am satisfied with the technical support that we have.

We are also working with FireEye Email Security.

I was not a part of the installation. It was installed by our technical team.

This solution is maintained and deployed by a team of ten managers and engineers.

We don't pay any licensing fees.

I would recommend this solution to others who are considering using it.

I would rate Trend Micro Deep Security a nine out of ten.

We are using Deep Security specifically for virtual patching of the virtual disks. The average customer for this is typically a government agency, and they're employing it on critical servers and services. It is usually on a database server, especially a purpose-built aggregation server. Unlike a web server or something like that, these servers aren't generally publicly connected. We have about 20 Deep Security customers, including most of the bigger banks. 

Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of.

I think more work could be done on Deep Security's ability to handle dynamic threat scenarios. 

We have been using Trend Micro Deep Security for the last three years.

Deep Security is a highly stable product.

Deep Security is scalable. 

Setting up Deep Security isn't that complicated. The entire process takes 90 days, including a proof of concept to demo the product in the customer's environment and show them what it can do. Typically, it takes about 90 days to close a deal. We have 15 members on our team.

We have different people to handle the implementation. Our technical team gets involved at that point then we finalize the scope and document whatever the customer wants for this solution.

Deep Security isn't expensive for what it does. Our customers understand what the product is doing, so they are always willing to pay for that. In India, the price isn't an issue with this product actually because the competing Symantec product is much more expensive than Trend Micro. The pricing isn't that cheap, but every customer will ask for a discount regardless of the price you quote.

I rate Trend Micro Deep Security nine out of 10. I recommend Deep Security to all our customers for server security. We sell quite a few security solutions, and we offer two products for server security: Trend Micro and Symantec. Since Symantec isn't really focusing on this area, we are primarily suggesting Trend Micro Deep Security.

We primarily use the product for the server. We're using Trend Micro Deep Security to protect our servers. We have more than 400 of them.

The most valuable aspect, that we didn't find until now with Deep Security, is the EDR - endpoint detection and response - a feature that comes with the version that we have now. 

DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint is good. This feature we didn't see very well developed with Trend Micro solution at first. 

The risk is very complex. We need our tools to be more intelligent, more automated, more detectable. They could improve all of those aspects. I'd specifically like to see automation in terms of detection and auto mitigation.

The integration could be better. When we need to integrate a full console to manage endpoints and servers in the same place, we need to understand better how to deploy it so we don't need an agent or something else to deploy the solution to monitor everything.

The initial setup can be difficult. 

The stability is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze.

It's not very scalable or automatically scalable. If you want to be scalable, you need to add more licensing, to add more costs. If you want to be scalable and have more capabilities, you need to buy more.

We use the solution to cover all of our servers and Trend Micro in general to cover all of our assets. 

I've never dealt with technical support directly. However, my colleague has, and their feedback has been positive. They have no complaints. 

For endpoints, for clients themselves, we use Endpoint Protection for Windows 8 and Windows 7. We still use Trend Micro Endpoint Protection. Also, for all our server VDIs, virtual servers, and physical servers, we use Trend Micro Security.

The solution is difficult to set up, maintain, and manage. There are a lot of options, a lot of buttons, a lot for new items. It's not very user-friendly. You need a lot of training to be able to manage and implement the solution correctly.

We have two system admins that manage servers. You need two people to manage and maintain the solution.

We did not use an integrator or consultant. We have a small team. We handled things internally. For the first implementation, however, we did have an integrator's support and they would assist when we ran into issues. 

We pay a yearly fee of between $10,000 and $15,000. There are no costs beyond the standard licensing fee. However, if you need to scale, you will have to buy more licenses. 

We are researching another solution right now. Our strategy is to find the last best version that Trend Micro has for covering endpoint detection and response.  We scaled for the next version that we have now, and we are seeing if other solutions help more. We're looking into the Kaspersky Endpoint Suite. 

We are a customer and an end-user.

While I don't know the version number off-hand, we are using the latest version of the solution.

New users must assess their exact needs from their side before starting. Look in the market, look at the risk, look at the problem of cyber security for other clients and the chances of attack, et cetera. Look also at the infrastructure, such as the type of machines - if they are full cloud, on-prem, or hybrid.

You must make an assessment locally, internally. When the customer has these visibilities, he can go to the market and select which solution, or which two or three solutions, can best suit the company's needs. Do a proof of concept and try it. Look at the cost and the ratio quality cost, as that'll definitely be determinant for the decision.

I'd rate the solution at a six out of ten.

Our primary use case of Deep Security is running our server smoothly and without any security flaws. The server-level layers have more functionality when compared to desktop-level layers, so Deep Security captures and fulfills all of that functionality and runs smoothly. At the end of the day, Deep Security is also getting the zero-day vulnerabilities from our on-premise and other solutions. 

This solution is deployed on-premise, and we are using the latest version. 

One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security. 

Deep Security's reporting functionality could be improved. 

We have been using Deep Security for more than three years. 

Deep Security is stable. 

This solution is scalable, but you need to procure licenses for each server. 

We have around 50 users of Deep Security in our organization. Whether we will increase usage depends on our business requirements. If our business needs more servers, then we will procure more servers and more Deep Security licenses. 

The technical support could be better. Whenever an issue is raised, we need to wait for a long time for technical support to resolve it. Our only issue is that the support could be faster. 

Before implementing Deep Security, we used Trend Micro OfficeScan alone. 

Deep Security is very easy to install. Installation didn't take much time, but after installing the center console, we needed to apply some kinds of policies, for which we needed some experience. It took some time to decide which policies we needed to apply and which rules we didn't want to apply, and for those things, we needed help from more experienced people—either Trend Micro support or their authorized partner's support. You can handle the installation on your own, with the help of some technical team. The implementation is not a very long-term process. 

The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license. 

I rate Deep Security an eight out of ten, and would definitely recommend it to others to use. 

Deep Security's most valuable features are antivirus and host intrusion detection.

Deep Security's biggest shortcoming is its reporting.

I've been using Deep Security for about two or three years.

Deep Security is pretty solid. 

Deployment took a week or two because we didn't know what we were doing. But once we got it up, it's not like I had to install it multiple times. But if I did, it wouldn't be that bad. Deep Security is pretty low maintenance. It patches itself then downloads all the new buyer signatures, the common vulnerabilities, and everything like that. So it pretty much takes care of itself. However, when we're patching everything else, it could knock one of the agents offline. So we have to deal with that aspect a little bit.

I'm not sure about the exact price, but it's reasonable and competitive. Compared to its competitors, you get a lot of bang for your buck. This was the way to go. There aren't any hidden costs. Everything was straight-up. However, it has a built-in malware detector that sends you alerts, but you need someone to monitor and respond to that. You need an incident response team, and Trend Micro Has a service for that called XDR. So if you want that monitoring service, you have to pay extra.

I would rate Trend Micro Deep Security nine out of 10. It met all our requirements, and Trend Micro provided us with a lot of help getting it set up. I would almost give it a 10, to be honest, but there is some room for improvement with the reporting. For someone implementing Deep Security, I would advise them to pay attention to their kernel numbers. But then again, if we were using Red Hat Linux, Deep Security would be so seamless. Sometimes the kernel versions get out of sync, but as long as you stick to the standards, it's seamless. Once you deviate, the mileage may vary.

Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

Along with patching, they also provide antivirus protection on the servers.

It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

We have been providing this solution for about two to three years.

It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

You do need certified engineers for it.

It is a very expensive solution. It would be nice if they lower its price.

Its license is based on the machines.

I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.

We use Trend Micro Deep Security in our server environment.

We are also using it for virtualization security and antimalware functionality.

From a security point of view, it has been performing very well against our malware and vulnerabilities that are now in the market. Previously, we were getting patches from OEMs, and now we get patching from the Deep Security Protection Cloud which helps us to mitigate and minimize the attacks.

We are satisfied with this solution.

We like the Smart protection and the Virtual patching. those are the two best features we have in Trend Micro Deep Security. 

I would like to see better pricing. The pricing could be lower.

We have been using Trend Micro Deep Security for four years.

We have no issues with the stability of Trend Micro Deep Security.

Trend Micro Deep Security is a scalable product.

We are using both Trend Micro Deep Security and Trend Micro Apex One. 

One is designed for server security, and the other is for endpoint devices. These are mostly Windows 10 and Windows 8. We use Apex One for our endpoints.

The initial setup was easy.

Trend Micro Deep Security pricing is on the high side.

We are paying approximately $50,000 each month, it's definitely expensive.

I think this solution is practically perfect.

I would rate Trend Micro Deep Security a nine out of ten.