Trend Micro Deep Security Reviews

We primarily use the solution for security purposes. 

I cannot speak to any specific feature that has wowed me. 

It serves its purpose and works well.

The initial setup is easy. 

The stability of the product has been good over the last 12 months. 

We have found that the solution scales well.

The cost is very high. it would be ideal if they would work on the pricing.

Technical support could be much better.

The product should be able to host a vulnerability scanner. Right now, we need to pay extra. It would be ideal if they could do a vulnerability scan of my endpoints. 

I've been using the solution for 12 months or so. It's been about a year. 

The stability has been very good in the year that we have used it. I haven't found any issues. There are no bugs or glitches. It doesn't crash or freeze.  It's reliable.

The scalability is very good. If a company needs to expand its usage, it can do so. 

Technical support has been below expectations. They don't seem to be as helpful or responsive as we need them to be. 

The price of the product is high. It's expensive. 

I'd rate the solution at a seven out of ten. It's been an okay solution, however, there still needs to be more done in certain areas. 

As a security competency company, we play a lot on this product. For us, it's one of the best for data center solutions. Deep Security is something that is a classic antivirus. However, it uses two-function device control. Everything is inside. We have virtual patching capabilities, which are very interesting in Deep Security. Virtual patching is just a host IPS solution which, if there is a delay in installing the patch, the patch is available by the editor.

It's a good product overall.

There is not a lot of bugs like you have in other antivirus solutions. It's quite stable. 

The initial setup is pretty easy.

The solution is scalable. 

The solution is quite secure. 

The main drawback is that it's complicated. With Trend Micro solutions, everything is complicated. Deep Security has its own management console, and every product in Trend Micro has its own management console. Everything is siloed. Now, they are trying now to connect everything inside the main control management or reporting console, however, it's still not a central management console. It makes for a lot of work when applying policies and security solutions.

The product isn't very user-friendly.

It's a bit old-fashioned in its design and approach.

While, for example, McAfee might have a new version every two months, Trend Micro might not release a new version for two years. While it's very stable, it could be a bit too long in-between versions.

It would be ideal if the solution communicated better with other security solutions from other brands. This is an issue. They need to open up their API or give access, or exchange information with other security products so that everything can communicate together, learn from each other, and block malicious threats better.

We've been using the solution for a long time. It's been three or four years or so.

The stability is very good. There aren't a lot of bugs or glitches. In comparison, for example, Sophos has some bugs and McAfee has a lot of bugs. When they give you a new version, you know that you have to wait for the service pack, to be sure that it will be up and running in production.

This product doesn't crash or freeze. It's reliable. 

The thing users need to understand about the solution is that Deep Security is not by default meant to manage 100,000 PCs. It's for data centers, and it's for less than 300 servers at the same time. That said, even a big company doesn't have a lot of servers available. In terms of scalability, we don't find a limit for the moment based on the customer base we have.

You can also scale via the cloud. It's very flexible and you can deploy on command, on a virtual server in the cloud. 

We've dealt with technical support in the past. We only call them, from time to time, if we can't figure out the answer ourselves. While four or so years ago they weren't as fast, not we get a quick response. Over the past year, we've been quite pleased with the level of support.

We're familiar with older versions of McAfee. We are playing with Sophos for the UTM, the NG Firewall, and for the antivirus, Sophos Intercept X. I've also worked with Kaspersky.

Which is best depends on the client. While Kaspersky, for example, is good for smaller clients, Trend Micro is better for medium to larger ones. However, the solution isn't something you just set and forget. You have to take details, verify, validate, and be aware that a small change will not produce too many logs on the threat detection.

The implementation process is not very complex. If the initial setup is just replacing a competitor antivirus with Trend Micro, it's very easy. The only thing you have to be sure of is that you are setting up the right functionality. Trend Micro Deep Security, has a lot of functions. If you want a classic antivirus, there are very few functions to set up. However, if you want a specific functionality, there may be more steps. There will be more fine-tuning that is required to make sure you are well-protected.

When you have start Deep Security on something that was not equipped with an antivirus, or equipped with, let's say, Bitdefender or Windows Defender, you have very few protections. If you don't take care of covering all these safety functions, you'll be vulnerable. That said, you need to be careful of which functions you activate. You need to make sure it makes sense in terms of the rest of your setup.

It's been one of the four main antivirus solutions, deployed in an industrial way. We've been quite happy with it. You can deploy it on-premises or the cloud, and it's possible to use it with Windows and Linux.

I'd rate the solution at a nine out of ten. We've been very happy with it and found it to be quite secure. 

Of course, next-generation solutions such as Crowd Strike or Carbon Black are game-changing. 

Some of the main features of this solution are it is reliable and can be used in small to large size businesses.

The licensing structure could improve.

I have been using the solution for a couple of weeks.

The solution is stable.

I have found the solution scalable even for large enterprises.

I have had good experiences with technical support.

The installation is straightforward.

There is a license required for this solution and there are extra features you can purchase. 

I would recommend this solution to others.

I rate Trend Micro Deep Security an eight out of ten.

We use this solution for protection from ransomware. 

We use artificial intelligence in the Trend Micro engine for deep security inspection. It allows us to analyze the data and threats.

It's easy to use and the interface is simple.

The biggest drawback with Trend Micro is even when it is connected to the server, it will show as offline.

Another issue is, if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem.

I would like to see cloud-based integration.

I have been using this solution for four years.

It's a stable product.

It's a scalable solution. We have installed 10 to 15 customers.

We have contacted technical support, and they are very good.

We provide OfficeScan, OfficeScan XG, Apex models, and Worry-Free Business.

The installation is the same as in Symantec. We have not installed the cloud-based version of Trend Micro. We have installed the on-premises version and it is easy to do.

To deploy the server, it will take 15 minutes and only five minutes to deploy each client.

We would recommend this solution to others who are interested in using it.

I would rate Trend Micro Deep Security a seven out of ten.

We are service providers for our customers. We are using Trend Micro Deep Security as an anti-malware and as an complete endpoint protection solution for server. The primary use case is data center security.

Our cloud hosting proposal has grown up with Trend Micro endpoint products fron officescan on to Deep Security. We propose it also on premise for our customers.  The antimalware engine is really effective.

This product has many features and it works with every operating system and any kind of endpoint. It's widespread.

Monitoring is good, and they also can protect DevOps/Docker enviroment.

It integrates well with the cloud; for example, AWS, and mow Google Cloud Platform.

One problem with this kind of  products is scaling. If you go on large sites you have to have an external database, which would increase the overall solution cost.

The solution offers many features aside from antimalware, lile Host FE and IDS/IPS, File integrity monitoring and so on, but if you use it to protect deliering agents on hosts you'd better verify the amount of host resources (ram)  utilized by DS agent itself.   

We have been working with this solution for more than five years. We also delivered Deep Discovery suite products ad advanced ATP solution.

At one time we had some issues, but not anymore. It's quite a stable solution.

It's on of the best scalable antimalware solution as the amount of protected endpoints grows.

We have support here in Italy and we contact them directly. We have a good relationship with our local support.

Overall, we are quite satisfied with technical support.

The initial setup is complex.

The time for deployment depends on the size. You have different installations for different sizes.

we integrated it with vendor engineering assistance. The level of their assistance team is high,  they have skilled and expert people

It's more expensive than other endpoint protection solution. It's not the cheapest.

for our customers i also evaluated: Symantec, Kaspersky, Sophos. Bitdefender

I would recommend Trend Micro Deep Security. 

If you need a versatile solution that covers many different needs or requirements, Trend Micro Deep Security is very good. It's a broad-spectrum product.

I would rate this solution a nine out of ten.

Our primary use case is for endpoint protection and email as well as web protection. We are stacking our servers once a month and vulnerabilities are checked every day. I'm a senior director in the company and we're a customer of Trend.  

Automated virtual patching would be the most valuable feature. Deep Security has an option called recommendation scans. Once that feature is enabled, it scans the endpoints for these vulnerability questions and the tool can implement the rules to prevent the vulnerability found in this batch.

This is a very good tool but I don't find it to be a particularly user friendly solution, a lot of trouble shooting is required. I believe it needs simplification, without that they will run into continual problems. For now the solution requires spending a lot of time on module issues and anti-malware modules. We also have issues with scaling and this area could be improved. Adding one additional end point means you need to re-input all the other end points. If you have 1,000 users, that is not possible in real time. Each time we deploy new managers we need to connect with all endpoints and they need to be re-entered. 

I've been using this solution for three years. 

This solution is stable. 

The scalability is very good and as we grow we are expanding our tool networks.

The setup is straightforward. We initially procured the tool for 50 people and we've now implemented it for 200. There are many new customers coming in so we're looking to scale it to 1000 plus endpoints.

I am completely satisfied with this tool but we still plan to implement with the Symantec Endpoint Protection for the upgrade segment. We want to use a different tool for endpoint security because if there are any bugs in Trend Micro or any other tool we use then we're in trouble so we've decided not to have multiple tools from the same vendor. 

I would rate this solution an eight out of 10. 

I used the solution for a UK-based banking company. They had around 200 Linux servers. They had the product installed as an antivirus solution on the servers. We were responsible for managing malware or virus detection. We protected the environment from malicious files.

The user interface is the most valuable feature. The customer support provided by the tool is also valuable. The software is regularly updated. We don't face any major issues after updates. It is pretty compatible with every system.

The updates for legacy systems are not rolled out frequently. The product must improve on it.

I have been using the solution for two years.

I rate the product’s stability a ten out of ten.

I rate the tool’s scalability a nine out of ten. I work with a security services company. Four of my colleagues are also using it in their enterprise environment.

The customer support is very good.

Positive

The solution provides proper documentation for setting it up. It's pretty easy. We can follow the steps in the video tutorials. It’s simple to configure. We installed Trend Micro Deep Security Manager on Windows Server and connected all the agents to it. The deployment took around five to seven minutes on each server. It depends on the network speed.

My company is a partner. I am a technical person supporting my clients with the product. Trend Micro is a very reliable company. Its products are easy to use and easy to deploy. It has a pretty good name in the cybersecurity market. Trend Micro continuously conducts workshops and events to engage with its partners. It keeps the partners and customers aware of the new technologies.

Overall, I rate the solution a nine out of ten.

I work with the solution as an administrator. I use the solution for servers.

Deep Security is a great solution for the server. The most valuable feature of the product is vulnerability detection. It is very fast and clear. It protects from most attacks.

The initial setup was complex.

I have been using the solution for the past three years.

I have not faced any issues with the tool’s stability.

The tool is scalable. We have 40 users and 40 servers in our organization.

The technical support team is very helpful.

Positive

We use other solutions along with Trend Micro Deep Security. The choice of the solution depends on the server and users. Deep Security has many features and provides many layers of protection for the server.

Once we get used to the product, it is easy to use.

Trend Micro’s team helped us to deploy the solution and make test addresses for the policy. The deployment took us two hours. Trend Micro’s team helps us with maintaining the solution.

The product has a high price in Kuwait. Sometimes, we face some issues with the pricing. The pricing module should be improved.

I am using the latest version of the solution. I face issues when I want to adjust policies for users on Apex One. I would recommend the solution to others. The product's protection and the team's support are very nice. Overall, I rate the solution a ten out of ten.