Trend Micro Deep Security Reviews

We use Trend Micro Deep Security for workload security. I also use it for protecting my critical server because it has an intrusion prevention feature.

Trend Micro Deep Security protected us from a ransomware attack two months ago. I can protect my server from ransomware using the product.

What I like best about Trend Micro Deep Security is its ransomware protection feature.

Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement.

I've been using Trend Micro Deep Security since 2019. I started using it in my previous company when I was the head of IT there. I transferred to another company nine months ago, and we're also using Trend Micro Deep Security.

Trend Micro Deep Security is very, very stable, and we are happy with this solution.

Trend Micro Deep Security is scalable. We bought 15 licenses for 15 servers. Whenever I want some enhancements, it's very scalable just to buy the license and apply it on the server. You can add it from the portal. It's a very, very scalable product. It's very easy to scale.

Technical support for the product was sometimes good. It could be improved. On a scale of one to five, with five being the best, I'm scoring support a three.

The initial setup for Trend Micro Deep Security was very easy.

Deployment of the product was done by the reseller. He came to my office and deployed Trend Micro Deep Security in all locations, through remote deployment.

Trend Micro Deep Security is quite expensive.

We're on a yearly subscription with Trend Micro Deep Security.

We bought the license with support and all the features. We bought 15 server licenses. I deployed the product on the most critical servers.

We're on the sales-based, software-based, and service-based model with Trend Micro Deep Security.

Most of the financial sectors and banks use Trend Micro Security with XDR, which we're also using. The main reason we selected the product is for its XDR or Extended XDR.

There are multiple products and solutions under Trend Micro. Now I'm evaluating Trend Micro Apex One for endpoint security. We will replace Kaspersky with Trend Micro.

They've already added an additional feature, XDR. They're monitoring my servers at their own SOC, so this is an additional feature, and I don't think there's any need for an additional feature at the moment.

My score for Trend Micro Deep Security, on a scale of one to ten, with one being the worst and ten being the best is nine.

It is for managing application whitelisting, and intrusion detection and prevention for the CLOUD Act.

• It is flexible.
• The configuration is quite easy.

The initial setup needs improvement. Once it is set up, the configuration is relatively simple. However, the initial setup was a bit of a challenge.

We haven't had any issues with stability. It has been rock solid for us.

In the past year, it is still a fairly lightweight environment, so there has not been a lot of stress.

Size of our particular environment is about 200 systems. The scalability has worked very well for us.

We used the technical support for setting up profiles. Working with them was pretty good, they are extremely responsive and helpful.

The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all.

We haven't really seen ROI so far. Since it is a light traffic environment right now, the product hasn't had that many incidents to deal with yet.

Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud.

I was not at the company when they evaluated the other products. I do know that they evaluated Symantec.

Trend Micro was selected because it has better whitelisting of applications, its intrusion detection was far superior, and it has configurability.

The best approach is to start off with a node where it is sort of monitoring and looking at stuff, then work your way into the actual prevention and blocking. Because it can turn off a bunch of services without too much effort which can be good, but it can also shut things down.

We haven't really gone into the integration aspect yet.

We use Trend Micro Deep Security as a Service on AWS through Marketplace and Trend Micro Deep Security on-prem to meet our virtualization security & compliance requirements.

Besides increasing more visibility into data insight, I strongly believe we have not only reduced potential risks while gaining significant performance but also our investment costs was rightly justified.

The file integrity and log inspection are game-changing features for us. Provides deep data insights while meeting compliance requirements.

I'm currently evaluating TippingPoint. Trend Micro is still working on building tight integration with TippingPoint being a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case.

well, we have had no hiccups. It's an awesome product.

It's as scaled as it can get.

The technical support is very helpful and geographically dispersed.

We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency.

With AWS, we get single, consolidated billing. This is the beauty of it; its ease of use.

Purchasing on AWS Marketplace is like shopping on Amazon Prime.

We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro to see if we can have something similar for on-premise.

After our move to virtualization was complete and its security woes were becoming evident, we began our search for a new security solution that could protect both its physical and virtual environments. After a three-month proof of concept with solutions from Gartner and Forrester’s top five security vendors, we selected Trend Micro Deep Security. “We wanted a solution that provided seamless integration with VMware vCenter management software and true agentless deployment. Deep Security for VMware was the only solution that really worked.

We started with it on-premise, and now we also have it on the cloud to protect our cloud workloads. The cloud has all the features and functionality turned on by default, which makes it very easy and simple to use. This hosted solution means there's no set up or configuration and they handle all the product and kernel updates for us.

Basically, we are using the solution for protecting our server.

The product is very simple to use. It is more simple than Kaspersky, for example

The solution is easy to set up.

We've found stability to be great so far.

The solution can scale. 

I am not sure about what could be improved. I don't look at the solution from this angle. Some other person from our team is managing that at the moment.

The solution could use more integration. I've heard that if we are going to deploy the XDR of some other solution, it'll not be integrated. It would be helpful if everything could come together. 

We've used the solution for the last three months. We've only recently deployed it. 

The stability has been good. It's reliable. There are no bugs or glitches and it doesn't crash or freeze. 

It is a scalable solution. We've had no issues with scaling. 

We have deployed this for our server infrastructure only. We have around 7,200 machines which we are protecting through Trend Micro.

At this time, we do not have plans to increase usage. 

We have some local companies here that provide support for Trend Micro. So far the experience is good with this.

Positive

We also have familiarity with Kaspersky.

The initial setup process is very simple. 

The deployment took one to two days. Within one day it was mostly deployed.

The licensing is user-based. 

We are in process of evaluating the XDR solution. We might go with Vision One. I'm not sure about what has been finalized. 

I am not sure about the version we are using. Another team member is managing this.

We are service providers for our customers. We are using Trend Micro Deep Security as an anti-malware and as an complete endpoint protection solution for server. The primary use case is data center security.

Our cloud hosting proposal has grown up with Trend Micro endpoint products fron officescan on to Deep Security. We propose it also on premise for our customers.  The antimalware engine is really effective.

This product has many features and it works with every operating system and any kind of endpoint. It's widespread.

Monitoring is good, and they also can protect DevOps/Docker enviroment.

It integrates well with the cloud; for example, AWS, and mow Google Cloud Platform.

One problem with this kind of  products is scaling. If you go on large sites you have to have an external database, which would increase the overall solution cost.

The solution offers many features aside from antimalware, lile Host FE and IDS/IPS, File integrity monitoring and so on, but if you use it to protect deliering agents on hosts you'd better verify the amount of host resources (ram)  utilized by DS agent itself.   

We have been working with this solution for more than five years. We also delivered Deep Discovery suite products ad advanced ATP solution.

At one time we had some issues, but not anymore. It's quite a stable solution.

It's on of the best scalable antimalware solution as the amount of protected endpoints grows.

We have support here in Italy and we contact them directly. We have a good relationship with our local support.

Overall, we are quite satisfied with technical support.

The initial setup is complex.

The time for deployment depends on the size. You have different installations for different sizes.

we integrated it with vendor engineering assistance. The level of their assistance team is high,  they have skilled and expert people

It's more expensive than other endpoint protection solution. It's not the cheapest.

for our customers i also evaluated: Symantec, Kaspersky, Sophos. Bitdefender

I would recommend Trend Micro Deep Security. 

If you need a versatile solution that covers many different needs or requirements, Trend Micro Deep Security is very good. It's a broad-spectrum product.

I would rate this solution a nine out of ten.

It's for security: IDS, IPS, intrusion detection, and securing our perimeter in general. E.g., OWASP rules.

Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product.

IDS and IPS are its most valuable features.

AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro.  

We have had no stability issues.

Scalability hasn't been an issue.

We have different workloads, so it depends on if we're talking about development, QA, or the testing environment. They are all separate accounts. We have a central account to try to manage all of them. A lot of these type products, like Trend Micro, fit into these shared environments. 

Right now, we've got a few production workloads, but most of the workloads are still in development.

Automation is a big part of everything that we do. The team setting it up would have had to set up Chef scripts and other things to make sure that we could automatically deploy. This would have been part of the configuration and management into the AWS environment.

We were looking for a tool to help secure our environment. There wasn't anything immediately available as an AWS native service, so we looked for a third-party tool which could do it. 

We would like to see more from AWS natively on the intrusion detection side.

Take a good look at all the different options. If there are things which I think teams are familiar with, that always gives a product a bit of a leg up. This is not just from the perspective of the people who support and deploy the product, but even the security teams who may be already familiar with the product and know how effective it is. It gives them a lot more comfort seeing something that they have some background with.

Our company uses the on-premise and AWS versions. I work with the AWS version, and have been happy with it. I am seeing more of the end result of it rather than the infrastructure and security perimeter.

We decided to use AWS because it was something the teams were familiar with. Our teams, who are currently using Trend Micro, were already familiar with the product and wanted to make use of it in the cloud as well. It was just a matter of continuity.

It is integrated with a SIEM, security incident and event management, platform. A lot of the output which comes from Trend Micro, we fed into the SIEM system so the security teams and the monitoring teams have a single pane of glass view into all the security features of our environment.

The most valuable feature we have found is threat detection.

We have had some issues when it drains some of the resources of the server. When that happens it slows down some of the processes and causes the CPU to run a little harder.

We have been using Trend Micro Deep Security for the past six months.

The stability is good for our purposes.

Trend Micro Deep Security is scalable.

We find that their technical support team is always accessible and willing to assist.

Positive

It can be complex to implement depending on what features you enable because Deep Security is such a comprehensive product. However, if we just enabled everything out of the box, then it's quite easy. Your choice of how many layers of security you want makes a difference.

The cost runs around forty dollars per server a month. 

I know that there is another product that we use that's a competitor. It has a team of specialists that monitor the logs. If you've got the product installed on a server, they monitor it live. That's very useful because it adds another dynamic.

Learn as much as you can about the product because it is very comprehensive. Read the documentation before you install it and learn about the system first. I would rate Trend Micro Deep Security a nine out of ten.

We are using two products. One is Trend Mirco Deep Security, and the other is Apex One. We use Apex One for endpoint protection and Deep Security for server protection.

It scans for intrusion prevention and the forensics of any threats.

On the product side, they have done multiple upgrades. When we started with Trend Micro they offered us the OfficeScan agent. It is a malware product. After that, it upgraded to Worry-Free. Then we moved to Apex One. So Trend Micro offered all the upgrades. Since we are in the manufacturing industry our focus is mainly on production and we don't consider IT much. In this regard, we are not upgrading our hardware much. We are using the same hardware for five, six, seven years.

However, Trend Micro does not support less than Windows 7. So that is a drawback for us. Otherwise, the functioning of the product is very good.

In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IPs do not belong to us at the firewall.

Another valuable feature is its lightweight nature. It is only 25 MB deployed in the server, yet it works smoothly, and everything is automated, including the updates and scans. We have scheduled scans that give us a weekly report.

As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them. Our management is a little conservative about paying for new features. So if they're upgrading something or coming out with a new technology, they should provide it to the existing users. Recently, I attended a webinar that XDR gave about their new threat finding features and we have not received them yet. They are not giving it to existing customers. They are only offering it for purchase. It is for threat forensic reports.

I'm not asking for free, since we are already paying. Whenever they come out with a new thing, they should integrate it with the existing product. That is my opinion.

Additionally, we need a complete web reputation. We need to be able to do forensics for any incoming threat, to find details of the source of the threat, and to catch the '"enemy."

We have been using Trend Micro Deep Security for the last two years.

In terms of stability, it is very good at finding malware, threats, etc... There is no virus problem, no external threats, no data leak. It is good for now.

We have not experienced any bugs, or glitches, or crashes.

Before we started using Trend Micro were using McAfee. We switched because we got a ransomware attack back in 2016. It wasn't safe enough. It was one of the first attacks in India and our management said that McAfee was not ready for it. They had not upgraded their signature and it had multiple systems attacked. After that, management decided to switch to another product and that's when we started using Trend Micro. For the last four or five years we have not had any problems.

The initial setup and deployment are not complex. The infrastructure is very good to operate. 

The deployment of the agent is very lightweight. It takes about 10 minutes to complete. 

We deployed under the consultation of Trend Micro. But I can also manage it. When we run into any actual problem only then do we contact Trend Micro. Otherwise, it is running smoothly.

As a user, I am not finding any drawbacks or problems in this security product. But I do see in some forums comments about issues other customers are facing. I know there are multiple products in the market that are maybe better than Trend Micro. That is why I came to your site and researched other solutions. I have found that Palo Alto is better than Trend Micro. But we have not tested it yet, so I requested from Palo Alto Networks to show us some other products. They are coming next week to show us. If we find that they are better than Trend Micro we will switch. But overall, Trend Micro is working very well.

We had also evaluated Symantec in the past.

I am satisfied with the product. As I mentioned, sometimes we feel some other features should be included. For example, the complete system control and web reputation. Regarding web reputation, I am a little limited because although we are blocking some sites, they are able to access those sites from out of our network. In other words, the restriction should be permanent whether it is done on-premises or on the internet. That is a drawback.

I can recommend it because it is good product. I have experience with other products as well and they have failed in the security field. That why I'm working with Trend Micro now.

The user interface in Trend Micro is very helpful. They have some study videos and some process videos included in the portal itself. So when we are in any system or get a warning or any critical error we can resolve it on the spot because we have the solution attached to the data error. That is something good thing they have done in the portal. With the instructions they have given we can see what we need to do so we can get it resolved by our self. We can learn the things on our own with no need to go to support. 

On a scale of one to ten I would rate Trend Micro Deep Security an eight.