Trend Micro Deep Security Reviews

The platform's IP detection feature is particularly effective in identifying connections to our servers.

There could be a centralized management server to oversee all platform functionalities.

We have been using Trend Micro Deep Security for approximately three years. 

I would rate the product's scalability a seven out of ten.

The scalability was limited; the product did not detect as many behavioral patterns as CrowdStrike, which provided more comprehensive insights.

The technical support experience was good, but there was room for improvement in terms of response time.

Positive

We decided to switch to a more AI-based solution from Trend Micro to address the rise in ransomware attacks better and reduce the number of servers needed for management.

While the pricing was on the higher side, the manageability and comprehensive alerts provided by the product justified the cost. I paid approximately 26,000 per license. There is an additional cost involved for support services. 

I compared the product to McAfee.

The product's intrusion prevention capabilities were beneficial as they allowed me to block unauthorized connections and potential threats at both the server and firewall levels.

I rate Trend Micro Deep Security a nine out of ten. 

We primarily use the solution for security and analysis. We provide the solution to our customers who want to protect endpoint security, and this offers a level of protection for endpoints. For customers using the solution for development and in the production environment, it can be used on the server.

It has application control, log integration, and monitoring. Everything there is in Deep Security. They can look at the product to see how it is working and what its usage is. 

The solution offers many good features, including application control, IPS engines, logging, anti-malware, and integrated monitoring. The IPS is the best.

It offers a good level of protection. 

It is easy to setup.

The solution is stable.

It can scale well.

Technical support is very good. 

We're using the manager and cloud security. The cloud security does have different features available.

If they continue to offer better protection, we can do a better job of offering protection at the first level.

Sometimes the patching is a bit slow.

We need to have them do a better job of protecting the servers. 

There needs to be a bit of maintenance time before running the solution on production.

The pricing could always be better. Some clients would appreciate it if the pricing was reduced. 

I've been using the solution for four years. 

The solution is stable. However, we have to do some workarounds. We need to keep monitoring to ensure it is stable. We need to keep up with everything and how it will work together in order to ensure security. We don't want to affect the applications before placing them in production mode, so we need to provide all of the requirements and policies before going live. 

The scalability depends on the customer. It can scale by storage or endpoints. There's no problem with extending it.

We have various clients on the solution. Some clients have different departments. We've had 60 to 70 customers on the solution, and we provide the solution to them according to their needs. 

Technical support is very helpful and responsive. They work based on priorities. If it is more critical, they move the ticket up. We get answers within a day or two depending on the severity. 

We find the solution very easy to set up, even for enterprises. We can set it up on primary and secondary servers.

Based on the requirements of the customer, we'll deploy the solution to match their needs.

We can install and implement the solution within one to two hours. It can be set up in 20 minutes; however, testing the use cases takes one to two hours on top of that. 

We always recommend a check of the servers before beginning. Whether it is Windows or Linux, we make sure we implement the latest security measures. 

We give the clients a checklist and go through everything once we begin the installation. Then we deal with the dependencies and the connectivity. 

I'm able to assist clients with the implementation.

Licensing depends on the requirements. You can extend the license and grow it if you need to.

The solution isn't overly expensive. However, it can vary from quarter to quarter. 

I'm on the technical team, so I can't speak to the exact cost. 

I'm an implementor. We provide the endpoint and server security.

I'd recommend the solution to other users. 

I would rate the product nine out of ten. 

In our company, all critical systems are connected to a Security Operation Center (SOC), and we use Trend Micro Deep Security on these servers. Our company is in the manufacturing industry, dealing with metals and mining processes, and many of our solutions are hosted on public IP and accessed from outside organizations' networks. Installing Trend Micro Deep Security helps us prevent ransomware attacks and other unauthorized access attempts. Since we are connected to SOC, we receive detailed information on any attempts to penetrate our systems from outside, apart from just letting us know if there are any vulnerabilities or not. Additionally, Trend Micro Deep Security provides features like sandboxing. However, we have not been able to utilize these features fully.

Since I wanted to know the additional features that Trend Micro Deep Security offers beyond what we currently use in our solution, I was trying to find a comparison between Trend Micro Deep Security and Trend Micro Apex One.

Virtualization and sandboxing are the two features available in the solution. I learned about these two features from our service provider, through whom we secured the license required for the solution. So, our service provider is a reseller and not directly related to Trend Micro. Also, I am yet to go through the technical documents of the solution since I couldn't find much information about the solution online.

Regarding the deployment process, we first conducted a study to identify potential vulnerabilities and cybersecurity requirements for the business. Once we clearly understood these objectives, we began exploring solutions that could meet them. We then evaluated options such as a Security Operations Center (SOC) and Trend Micro Deep Security as part of this process.

I haven't received any distribution emails from the Trend Micro team regarding recent vulnerabilities and their efforts to mitigate them. It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities. This is an area that could be improved from more of a marketing perspective than a technical aspect.

In our company, we have been using Trend Micro Deep Security for at least two years now. Presently, we are using the latest version. So, we keep updating the solution. We provide the solution to the servers on a public IP.

It is a stable solution.

It is a scalable solution. Considering the different price ranges available, one needs to buy a device. It needs device-based licensing. For instance, if 50 more devices in our organization require Trend Micro Deep Security, then I have to purchase 50 more licenses. So, scalability is not a challenge in the solution. Also, we have around 100 people in our organization using the solution.

The solution is being used very extensively in our organization. In the company where I work, we have only a single solution for all of our servers. That single solution is Trend Micro Deep Security. Also, we have been using Trend Micro Apex One for the past two or three years.

I need to check with my team to know whether we ever interacted with the solution's technical support team.

The solution's initial setup was straightforward. It's not kind of a cumbersome one.

The deployment process did not take more than two months post-order placement for the solution. So, Trend Micro Deep Security and SOC are two separate parts. For SOC's deployment, we took around six to nine months. Trend Micro Deep Security is a type of endpoint security solution which, post procurement, takes around four to six weeks to configure.

Regarding the solution's deployment model, the managing, monitoring and diagnostics part of the solution is on the cloud, while all of our clients have chosen an on-premises deployment model. Basically, the clients are installed on physical devices.

Previously we had support for a deployment and maintenance procedure from the service provider. Currently, the solution is managed by our team as it is deployed on-premises.

We need to make yearly payments for the solution's licensing. There are different pricing models, like subscription-based and perpetual. Our company has chosen perpetual pricing. So for us, multiple reassignments are possible. If I choose one license and assign it to one device, I can later remove it from that device and assign it to a different one. Given the requirements that our company has, the solution is not too expensive.

According to our process, our organization usually explores three solutions by making a detailed technical comparison. After that, based on the business requirements, pricing and technical ratings that our experts provide, we go ahead with one of them. I do not know which two solutions were compared with Trend Micro Deep Security.

Currently, my organization relies on Trend Micro Deep Security to meet its business needs in the cybersecurity space. It is important to stay vigilant and explore all possible cybersecurity interventions. Despite having access to many of the solution's features, my organization has not yet deployed them all. As our organization and its systems and solutions continue to grow, in our organization, we want to enable all of the solution's potential, which can provide us with security. Therefore, I was seeking to compare the additional features available within the solution to identify any that could provide significant security benefits to my organization.

I would definitely recommend the solution to those planning to use it. Overall, I rate the solution between eight to nine out of ten.

Trend Micro Deep Security protects our organization from threats. Trend Micro has kept us compliant with PCI and PPA.

Support and threat prevention are the most valuable features of this solution.

I have been using Trend Micro Deep Security for five years.

The solution is stable. Trend Micro gets threat intelligence and is always up-to-date with all cybersecurity threats zero-day. Updates are provided through our email. If anything needs to be adjusted on our system, or their product, they will advise us right away.

Trend Micro is scalable if you have the budget for it. All of our 2,500 employees are covered with Trend Micro Deep Security.

The support from Trend Micro Deep Security is good. The company has a good knowledge base where we can troubleshoot any issues. We also have a support portal with them where we can raise issues that we can't solve on our own. This includes on-call support with them in case the issue needs to be resolved urgently.

Positive

Prior to using Trend Micro, we were using Sophos.

The initial setup of the product was straightforward. All you need to do is install the firmware, ensure the firewall connections are open, and you are done. 

It took about one month for us to deploy Trend Micro Deep Security. We had an integrator deploy the pilot of the first 30. After the pilot, our team deployed the rest.

If you need an additional 10 or 20 licenses, you will need to pay additional fees.

This product is one of the leaders in terms of endpoint protection, server protection, and network protection. They provide good support, and it is easy to deploy. They are scalable, and the threat intelligence is very good. They stay up to date with what is happening in the cyber world.

Personally, I like anti-malware and integrity monitoring. The anti-malware has its own behavioral monitoring and machine learning. It detects all species and objects in the server or the file integrity monitoring. If there are any changes on the server side, they will alert you. I would like to see these tools as part of Trend Micro Deep Security.

I would rate Trend Micro Deep Security a nine out of ten overall.

We use Trend Micro Deep Security for workload security. I also use it for protecting my critical server because it has an intrusion prevention feature.

Trend Micro Deep Security protected us from a ransomware attack two months ago. I can protect my server from ransomware using the product.

What I like best about Trend Micro Deep Security is its ransomware protection feature.

Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement.

I've been using Trend Micro Deep Security since 2019. I started using it in my previous company when I was the head of IT there. I transferred to another company nine months ago, and we're also using Trend Micro Deep Security.

Trend Micro Deep Security is very, very stable, and we are happy with this solution.

Trend Micro Deep Security is scalable. We bought 15 licenses for 15 servers. Whenever I want some enhancements, it's very scalable just to buy the license and apply it on the server. You can add it from the portal. It's a very, very scalable product. It's very easy to scale.

Technical support for the product was sometimes good. It could be improved. On a scale of one to five, with five being the best, I'm scoring support a three.

The initial setup for Trend Micro Deep Security was very easy.

Deployment of the product was done by the reseller. He came to my office and deployed Trend Micro Deep Security in all locations, through remote deployment.

Trend Micro Deep Security is quite expensive.

We're on a yearly subscription with Trend Micro Deep Security.

We bought the license with support and all the features. We bought 15 server licenses. I deployed the product on the most critical servers.

We're on the sales-based, software-based, and service-based model with Trend Micro Deep Security.

Most of the financial sectors and banks use Trend Micro Security with XDR, which we're also using. The main reason we selected the product is for its XDR or Extended XDR.

There are multiple products and solutions under Trend Micro. Now I'm evaluating Trend Micro Apex One for endpoint security. We will replace Kaspersky with Trend Micro.

They've already added an additional feature, XDR. They're monitoring my servers at their own SOC, so this is an additional feature, and I don't think there's any need for an additional feature at the moment.

My score for Trend Micro Deep Security, on a scale of one to ten, with one being the worst and ten being the best is nine.

We are using it for NetSpark, and I work for two organizations where I'm using this tool. In both, we are scaling our networks and endpoints, analyzing our traffic, and analyzing the endpoints and security.

In one organization where I started, we were using a SIEM solution and facing challenges like a lack of complete information. Deep Security has helped us to know where intrusion started, penetrated, and went within our network, thereby improving security.

I appreciate the complete visibility of information, including endpoints and detailed tracing from origin to navigation. It helps us detect and protect against network penetrations at the specific point of intrusion.

New patterns need improvement, as some new data access points are challenging to investigate and allow entry without detection. Improving this area and providing complete visibility would be beneficial.

I have been using this product for nearly eleven months.

I would rate the stability as eight out of ten.

I rate technical support a nine.

Positive

I previously used QRadar. Compared to QRadar, Trend Micro improves quickly based on feedback and provides more comprehensive solutions.

In one premises, we deployed it on the cloud, which was challenging at the start, while on another it was set on TensorFlow, which was comparatively easy.

Their team was very helpful during the deployment process. Trend Micro's team was particularly cooperative.

It has saved us time, money, and resources. We saved nearly forty percent of our time previously spent on manual investigations.

The pricing is very fair, although there are other cheaper options. Due to our limitations, Trend Micro was our best option.

I would rate it an eight out of ten.

I work in a finance-based company, so what we look at would be an anti-malware suite to inspect IPS policies, firewalls, and other such stuff.

The most valuable features of the solution are the log inspection and the IPS, which are the most effective compared to other tools.

Log inspection completely reviews all the logs on the machine rather than me going and investigating. I can take a quick look into the issues with Trend Micro Deep Security.

The tool needs to be made more user-friendly. The dashboard is there, but the solution's false positives are a bit higher.

I have been using Trend Micro Deep Security for three years. I am a customer of the solution.

It is a stable solution. Stability-wise, I rate the solution a six to seven out of ten.

I have no complaints about the scalability of the product. Scalability-wise, I rate the solution a seven out of ten.

If I speak about the support directly from Trend Micro's team, I rate the technical support as five out of ten.

If I consider the support that I get from Trend Micro's sales engineering team, I would rate the support as a seven or eight. The support team does not reply, and if they do, they provide a response after a week, even if you say that we urgently need their help. The local team in my country, which is the engineering team from the sales side, contacted us and asked whether they could help us in any way with the ticket raised from our end.

Neutral

The product's initial setup phase was super easy. Trend Micro's team was there to support us when we were setting it up. The sales team and sales engineering team were also helpful.

If ten means very easy setup and one means difficult, I rate the setup phase a seven to eight.

Within business hours, the solution was deployed in two days, considering that there was a need to set up policies and servers.

With Trend Micro's virtual patching in place, the IPS rules are quite effective, so I don't have to patch my systems right away. Trend Micro has been quite aggressive in releasing the IPS rules, which protect our servers from any such incidents.

I wouldn't think that I have seen any reduction in security-related costs since implementing the solution. I have not seen a reduction in the pricing of the security suite, given the fact that the risks have been increasing worldwide or at a global level. We have to put more money to protect ourselves.

I would not blame Trend Micro for not ensuring that users see the cost reductions. Considering the many developments in the general market, the tool has to stay updated.

The compliance management in Trend Micro Deep Security has not very much improved the security audits, especially since we are using the on-prem version. With the on-prem version, you don't get much of the compliance management part. The SaaS version is quite different and we are looking to switch to it.

The fact that Trend Micro Deep Security has integrated everything with Trend Vision One is something that is more than sufficient.

We are using the tool's on-prem version, so I don't think I have seen anything related to AI.

I have not seen anything related to automation in the tool.

The suite is better, so when you are buying a product, make sure that you squeeze everything into one since that is where the real money lies.

I think the major value for my company does not come from Trend Micro Deep Security but from Trend Micro Vision One, XDR Telemetry, and everything else.

If a person has completed the integration, you don't have to look at the different modules of Trend Micro Deep Security, as you can just log into Trend Vision One and do all the XDR analysis.

I rate the tool an eight out of ten.

Our company uses Trend Micro for anti-malware support on servers and user PCs. Its normal anti-virus, file integrity monitoring, and threat prevention modules are also active in our systems.

The overall vision and execution of the vendor are really good. The solution has a low footprint and does not have a lot of impact on the host. The reporting mechanism is also good, and at any given point in time, we can see how many endpoints are compliant. The product support is also good.

The solution should focus on the EDR part and probably have an integrated data leak prevention module as well.

In future releases, the solution should provide one agent who takes care of EDR, end-point security, DLP, and application control.

I have been using Trend Micro Deep Security for more than five years.

It is a stable solution. I would rate its stability a ten out of ten.

The solution is scalable. I would rate its scalability a ten out of ten. Currently, the solution is being used by around 4,000 users in our organization.

The customer service and support team is good.

Positive

The initial setup is straightforward and only a matter of a couple of clicks. Once you have a design in place, deployment is not a challenge. In terms of time– one part goes into solution deployment and the other into solution adaptation. Solution deployment does not take much time; solution adaptation does.

The solution was deployed by consultants. I think one professional from the system integrator or the OEM and one in-house resource are enough for this deployment.

Moreover, it is just like any other IT solution in terms of maintenance. Since it is installed on a server host, whatever general maintenance is required for that host is what’s needed—just general IT maintenance. We have an in-house team of IT and security engineers who take care of the maintenance.

Just like in any other IT solution. General IT maintenance, we have an in-house team of IT and security engineers who take care of the maintenance.

Before deploying a solution, new users must refer to market research. For companies like ours, we select top-of-the-line products. Although this is the best product suiting our requirements, the decision should be based on individual evaluation.

Overall, I rate the solution an eight out of ten.