Trend Micro Deep Security Reviews

We use Trend Micro Deep Security in our server environment.

We are also using it for virtualization security and antimalware functionality.

From a security point of view, it has been performing very well against our malware and vulnerabilities that are now in the market. Previously, we were getting patches from OEMs, and now we get patching from the Deep Security Protection Cloud which helps us to mitigate and minimize the attacks.

We are satisfied with this solution.

We like the Smart protection and the Virtual patching. those are the two best features we have in Trend Micro Deep Security. 

I would like to see better pricing. The pricing could be lower.

We have been using Trend Micro Deep Security for four years.

We have no issues with the stability of Trend Micro Deep Security.

Trend Micro Deep Security is a scalable product.

We are using both Trend Micro Deep Security and Trend Micro Apex One. 

One is designed for server security, and the other is for endpoint devices. These are mostly Windows 10 and Windows 8. We use Apex One for our endpoints.

The initial setup was easy.

Trend Micro Deep Security pricing is on the high side.

We are paying approximately $50,000 each month, it's definitely expensive.

I think this solution is practically perfect.

I would rate Trend Micro Deep Security a nine out of ten.

We use Trend Micro Deep Security to monitor the environment in case of zero-day attacks.

The product's most valuable feature is the threat prevention module. It helps with virtual patching and IDS fetching.

They should include WAF modules in the product. There should be signature-based advanced and responsive features.

We have been using Trend Micro Deep Security for a year.

It is a highly stable product. I rate its stability a ten out of ten.

I rate Trend Micro Deep Security's scalability a ten out of ten. We use it 24/7.

The implementation is straightforward. I rate the process a nine out of ten. We require a team of five executives for troubleshooting.

Trend Micro Deep Security has robust virtual patching features. I rate it a ten out of ten.

We use the solution to detect malicious threats, secure the endpoints, and disable the UFT.

The tool needs to improve its subscription. 

I am working with the tool for twelve years. 

The product is stable. 

The product is scalable. 

The tech support is good. 

Positive

The tool's setup is easy. The tool doesn't take more than five to eight minutes on average to deploy at an endpoint. 

The tool's pricing is high. 

I would rate the product an eight out of ten. The solution is suitable for enterprises. Cost is a challenge factor for small organizations. 

We use the solution for server security. 

The tool provides information on server activities and hosts. 

The tool should integrate SIM functionality. It should also improve customer support. 

I have been working with the tool for a year. 

I would rate the product's stability a nine out of ten. 

I would rate the tool's scalability an eight out of ten. My company has around 40 users for the solution. 

You need to wait to get through the support. The product's support is mostly by mail and not through calls. The support team would only agree to call if the issue is immediate.

Negative

I have used SAP product before. SAP solution is much better in terms of services. 

The tool's deployment is straightforward. 

The tool's pricing is quite high. 

I would rate the overall solution an eight out of ten. 

Our main use case of this product is for antivirus and virtual patching.

From a security perspective, signatures and that kind of thing are frequently updated and we have not come across any virus detection.

It would help if they would reduce the price. 

I've been using this solution for four years. 

Scalability is good. We currently have 8,000 users and are planning to increase in the future. 

The technical support is fine. 

The most valuable feature we have found is threat detection.

We have had some issues when it drains some of the resources of the server. When that happens it slows down some of the processes and causes the CPU to run a little harder.

We have been using Trend Micro Deep Security for the past six months.

The stability is good for our purposes.

Trend Micro Deep Security is scalable.

We find that their technical support team is always accessible and willing to assist.

Positive

It can be complex to implement depending on what features you enable because Deep Security is such a comprehensive product. However, if we just enabled everything out of the box, then it's quite easy. Your choice of how many layers of security you want makes a difference.

The cost runs around forty dollars per server a month. 

I know that there is another product that we use that's a competitor. It has a team of specialists that monitor the logs. If you've got the product installed on a server, they monitor it live. That's very useful because it adds another dynamic.

Learn as much as you can about the product because it is very comprehensive. Read the documentation before you install it and learn about the system first. I would rate Trend Micro Deep Security a nine out of ten.

Deep Security's most valuable features are antivirus and host intrusion detection.

Deep Security's biggest shortcoming is its reporting.

I've been using Deep Security for about two or three years.

Deep Security is pretty solid. 

Deployment took a week or two because we didn't know what we were doing. But once we got it up, it's not like I had to install it multiple times. But if I did, it wouldn't be that bad. Deep Security is pretty low maintenance. It patches itself then downloads all the new buyer signatures, the common vulnerabilities, and everything like that. So it pretty much takes care of itself. However, when we're patching everything else, it could knock one of the agents offline. So we have to deal with that aspect a little bit.

I'm not sure about the exact price, but it's reasonable and competitive. Compared to its competitors, you get a lot of bang for your buck. This was the way to go. There aren't any hidden costs. Everything was straight-up. However, it has a built-in malware detector that sends you alerts, but you need someone to monitor and respond to that. You need an incident response team, and Trend Micro Has a service for that called XDR. So if you want that monitoring service, you have to pay extra.

I would rate Trend Micro Deep Security nine out of 10. It met all our requirements, and Trend Micro provided us with a lot of help getting it set up. I would almost give it a 10, to be honest, but there is some room for improvement with the reporting. For someone implementing Deep Security, I would advise them to pay attention to their kernel numbers. But then again, if we were using Red Hat Linux, Deep Security would be so seamless. Sometimes the kernel versions get out of sync, but as long as you stick to the standards, it's seamless. Once you deviate, the mileage may vary.

Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

Along with patching, they also provide antivirus protection on the servers.

It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

We have been providing this solution for about two to three years.

It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

You do need certified engineers for it.

It is a very expensive solution. It would be nice if they lower its price.

Its license is based on the machines.

I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.