Trend Micro Deep Security Reviews

It's made the security guy's life a lot easier. A lot of what it does is automated and it's simple. You put it into place and the security guy just uses it instead of trying to administer it.

The most valuable feature is the direct link to AWS to tell me if a new instance created is unprotected. That's just so valuable to me. When running reports, you see can whether or not your environment is covered.

It also has a full breadth of services that include not just antivirus, but also IDS/IPS and file integrity and vulnerability management. It's really meant for the cloud and is proactive on AWS.

I'd like to have the ability to manage heterogenous clouds so that, for example, AWS and Microsoft are protected with the same security patterns. It already does that, but I think they may have rolled it back recently.

Also, it has great IDS/IPS built in, but I'd like a way to visualize the traffic. This way, there's more of an artistic view of security and the ability to ask question about the data. That would be really beneficial.

We don't have any issues with stability. I will get alerts at times for problems that have already been addressed, but I wouldn't call that instability.

I haven't hit any thresholds that tell me that it's not scalable. We just add servers and agents and keep going. As far as I'm concerned, it'll scale for anything.

We had a little bit of trouble when we first implemented the tool. We couldn't configure something, but it was our own problem as we weren't reading the documentation. We ended up calling implementation support, and they were excellent. They were patient and walked us through the process. They didn't charge us a dime. Since then, we haven't had to use support other than providing our feedback to the product teams.

The initial setup was pretty straightforward. We were novices to the cloud anyways, so we were struggling with some of the ideas. But I think that if you're acclimated with AWS, it's pretty straightforward. We were struggling to learn cloud concepts and we couldn't understand how to ping horizontal scaling versus vertical scaling.

Think about it. It's for the cloud and not meant to be retro-fitted. You're not managing a core server and it's got elastic scalability up and down from a cost perspective. You just pay per agent. If you don't need a server anymore, you don't pay.

When you implement and install, really learn how to set up the dashboard. You have to have a good intimate knowledge of your environment. Take the time to learn the product; don't just plug it in because it's not meant for that.

We use Trend Micro Deep Security as a Service on AWS through Marketplace and Trend Micro Deep Security on-prem to meet our virtualization security & compliance requirements.

Besides increasing more visibility into data insight, I strongly believe we have not only reduced potential risks while gaining significant performance but also our investment costs was rightly justified.

The file integrity and log inspection are game-changing features for us. Provides deep data insights while meeting compliance requirements.

I'm currently evaluating TippingPoint. Trend Micro is still working on building tight integration with TippingPoint being a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case.

well, we have had no hiccups. It's an awesome product.

It's as scaled as it can get.

The technical support is very helpful and geographically dispersed.

We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency.

With AWS, we get single, consolidated billing. This is the beauty of it; its ease of use.

Purchasing on AWS Marketplace is like shopping on Amazon Prime.

We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro to see if we can have something similar for on-premise.

After our move to virtualization was complete and its security woes were becoming evident, we began our search for a new security solution that could protect both its physical and virtual environments. After a three-month proof of concept with solutions from Gartner and Forrester’s top five security vendors, we selected Trend Micro Deep Security. “We wanted a solution that provided seamless integration with VMware vCenter management software and true agentless deployment. Deep Security for VMware was the only solution that really worked.

We started with it on-premise, and now we also have it on the cloud to protect our cloud workloads. The cloud has all the features and functionality turned on by default, which makes it very easy and simple to use. This hosted solution means there's no set up or configuration and they handle all the product and kernel updates for us.

Our primary use case for this solution is to prevent DDoS and other types of attacks from internal or external sources.

This solution protects us against different types of attacks, including email phishing, and it includes spam filtering. There have been some spam cases that we found recently and Trend Micro had already detected them. It caught EXE files in email and we put policies in place to block Excel attacks.

There are daily updates and we can even protect the internal workstations from viruses.

The most valuable features are web security, email filtering, and content filtering. The user interface is very friendly, and it is easy to control things from the policy.

The support for email protection can be improved.

I have been using different Trend Micro products in 2009 or 2010. For me, this is the best on the market.

This product scales very easily. We have more than one hundred and thirty licenses and more than five thousand users.

The people who use this solution are experts in networking and cybersecurity. All of them are CCIE certified.

We will be increasing our usage by adding another site. Right now we are using an MDRC (Mobile Disaster Recovery Center), but within two or three months, we will have a PDC (Primary Data Center).

When we call technical support they respond immediately. They are local and we have met them three or four times in the last couple of months. After they visited our office, we had a discussion with them.

We get very good support from them, and we appreciate it.

We have been using Trend Micro products and we were happy with them so we went with this solution.

The initial setup for this solution is straightforward.

For the deployment, we are using three cybersecurity engineers and three network security engineers.

We implemented this solution using a local provider in Qatar. The support was amazing. Every day, we received updates from our representative.

I cannot predict the ROI at the moment because we are still planning to implement other areas, such as the PDC.

It is approximately three million Qatari Riyal ($820,000 USD) for our licensing fees. The cost is approximately six thousand Qatari Riyal ($1,650 USD) per user.

We did evaluate other options, including Kaspersky. I know that it does not have the capability that we need. We did use it for endpoints, but we were not happy with it at the time.

We would recommend this solution to others. This is based on our security implementation. We are strongly protected through Trend Micro.

I would rate this solution a nine out of ten.

• End users
• Some servers

There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice.

• Its reliability: We have one centralized place to look at threats. 
• The ease of installing it for users.

If I had more reporting, the product would be an A plus. Reporting is the one thing that we are sort of missing, especially with more log information. 

I trust this product more than Symantec. Since we have installed the program, we have had no intrusions at all.

They're tech support is on top of things. The few times when we had questions, they have gotten back to me quite rapidly.

We have quite a bit of old servers that we are trying to migrate off of, and we had Symantec on them. Because of Symantec's logs, we were on the constant battle of always having to clean up the space, where when we put on Trend Micro on it, we didn't have to worry about that anymore. It has been easy to use. I can control it from the computer on my desk and not have to worry about it. I can push definitions, which has been easy to use as opposed to having to be on the actual user's computer.

The integration and configuration of this product in our AWS environment was very easy.

Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there.

The pricing is fair.

There were three runners up when evaluating this product: Sophos, Symantec, and Trend Micro.

We chose Trend Micro for the following reasons:

• Its smaller footprint.
• It did not take up a lot of storage space. 
• The agent was small enough to where you wouldn't even notice it.
• The ease for the user to install it themselves. 
• The actual web portal.
• Cost: The price offered was decent compared to Sophos, which was extremely expensive.

It integrates well with other products, e.g., we use it on user endpoints, servers, physical servers, VMware, and AWS. We use it on a lot of platforms.

Right now, we are using a cloud-based version, which I believe is the AWS version. We have the risk-free version which gives us a web format for us to push out programs to computer servers.

We use Trend Micro Deep Security in our server environment.

We are also using it for virtualization security and antimalware functionality.

From a security point of view, it has been performing very well against our malware and vulnerabilities that are now in the market. Previously, we were getting patches from OEMs, and now we get patching from the Deep Security Protection Cloud which helps us to mitigate and minimize the attacks.

We are satisfied with this solution.

We like the Smart protection and the Virtual patching. those are the two best features we have in Trend Micro Deep Security. 

I would like to see better pricing. The pricing could be lower.

We have been using Trend Micro Deep Security for four years.

We have no issues with the stability of Trend Micro Deep Security.

Trend Micro Deep Security is a scalable product.

We are using both Trend Micro Deep Security and Trend Micro Apex One. 

One is designed for server security, and the other is for endpoint devices. These are mostly Windows 10 and Windows 8. We use Apex One for our endpoints.

The initial setup was easy.

Trend Micro Deep Security pricing is on the high side.

We are paying approximately $50,000 each month, it's definitely expensive.

I think this solution is practically perfect.

I would rate Trend Micro Deep Security a nine out of ten.

We use Trend Micro Deep Security to monitor the environment in case of zero-day attacks.

The product's most valuable feature is the threat prevention module. It helps with virtual patching and IDS fetching.

They should include WAF modules in the product. There should be signature-based advanced and responsive features.

We have been using Trend Micro Deep Security for a year.

It is a highly stable product. I rate its stability a ten out of ten.

I rate Trend Micro Deep Security's scalability a ten out of ten. We use it 24/7.

The implementation is straightforward. I rate the process a nine out of ten. We require a team of five executives for troubleshooting.

Trend Micro Deep Security has robust virtual patching features. I rate it a ten out of ten.

We use the solution to detect malicious threats, secure the endpoints, and disable the UFT.

The tool needs to improve its subscription. 

I am working with the tool for twelve years. 

The product is stable. 

The product is scalable. 

The tech support is good. 

Positive

The tool's setup is easy. The tool doesn't take more than five to eight minutes on average to deploy at an endpoint. 

The tool's pricing is high. 

I would rate the product an eight out of ten. The solution is suitable for enterprises. Cost is a challenge factor for small organizations. 

We recommend the use of this solution to our clients, both with virtual and traditional servers.

This has helped our customers keep up to date with security patches. Many customers do not patch their software after a new purchase has been released because there are a lot of other technologies and considerations to be carried out. It takes time to go through all of these, and some customers have not been patched for many years. Especially for those customers, this solution will protect them against those vulnerabilities.

The most valuable feature is the virtual patching. This offers protection of the application before it can be patched by the actual vendor.

Some areas for improvement are:

• There are new additions to the standard product that should be included with the Deep Security version.
• When implementing this solution, sometimes we have challenges with SQL migration.
• Some of our customers complain about the cost of this solution.
• I would like to see an AI component added to the next release of this solution.
• The agent-based version has performance issues and they have to make it more lightweight.
• The forensic analysis capability needs to be improved.

This is a stable and well-known solution in the market. It is especially well-known for use in virtualized server networks. 

We have not faced scalability issues whatsoever. This solution is commonly used for servers, and not in workstations. We only recommend it for the customer's servers.

There are different service levels available for technical support.

When a problem occurs then we collect the logs and submit them. There is some time lost here because we do not always immediately deal with somebody who has sufficient expertise with the solution. This is something that we would like to see change. 

Generally, reaching technical support is fine, but in terms of having problems resolved, it varies. Sometimes it can take three days, while other problems can take three months.

The complexity of the initial setup depends on the customer's environment. There are different methods of deployment. If it is an agentless deployment then there are prerequisites for that. The agent-based version is a bit easier to set up than the agentless version.

They have to go through setting up policies, which will take time to implement and fine tune. They have to make sure that the solution is communicating with the management server, and that there are no conflicts with other applications that are running. If there is anything that is broken or should not be running, then that is fixed. Once the initial application is perfectly up and running without any issues, and the policies have been fine-tuned, there should not be an issue.

Depending on the customer's environment, the deployment time varies. We have deployed some solutions in one day, while others have taken months to complete the fine-tuning. 

Generally, for any implementation, we will not use more than two staff. For cases with more than one hundred machines, this can be a challenge during deployment. 

We do the complete deployment and implementation of this solution for our clients.

We resell a variety of products, some of which are similar to the Trend Micro solution, but our recommendation depends on our customer's requirements. Some customers will demand a particular vendor, such as Trend Micro, while others will specify that they do not want to use solutions by a specific vendor. In these cases, we work on alternative solutions for our clients.

Some of the other options our clients consider are solutions by McAfee, Kaspersky, and Symantec. 

It is important to implement this kind of solution because many people do not have security on their servers. This includes the vulnerability patching that should be done.

This solution has improved over time. They have been introducing third-party plug-ins and integration, and there is a cloud version available as well. 

I would rate this solution a seven out of ten.