Trend Micro Deep Security Reviews

Having centralized malware is very practical, but there should be a way to migrate without having to uninstall prior antivirus products.

Centralizing rules is practical and greatly accelerates the administration.

They should improve the interface of the main dashboard. It is difficult to find where templates define policies. Also, if you are not careful, your policy implementation can lead to management problems. It should have warnings before applying policies. They also need to improve its dashboard to help monitor the rules that are incorrect or are duplicated.

We’ve been using it for one-and-a-half years.

The product should have a strategy for installation. Prior to installation, the vendor should advise on a logical design of installation depending on the customer’s needs. In my case, it was not successful and produced serious inconveniences in our virtual infrastructure.

There were some stability issues in the virtual infrastructure due to issues with the deployment.

We have had no issues scaling it for our needs.

The level of technical support is just regular. They failed to advise how to carry out the setup and this caused serious drawbacks with interoperability between virtual machines. The consultant was not certified enough for installation to the point that after the installation, we lost money fixing the issues.

I was the one who installed the solution, as well as charged with maintaining it. Also, I'm the ESL tester who creates policies and installs them.

It is complex to install. As I said, we were not well-guided, we did not get certified support, and we weren't trained according to best practices.

We did not evaluate anything else.

Prior evaluations of possible scenarios have resulted in determining problem areas as well as good practices. Also, it should be clear the level of integration with VMware and its different versions. My advice would be to have the most updated versions of ESXi, vCenter, vShield, etc. It's fundamental to have a network or network segment for the administration and management of all infrastructure.

I used it in my previous company, and it was basically used for security levels. My company was into the implementation of projects, and we used to implement security solutions. Along with Trend Micro, we used to implement these devices. We had several customers of this solution.

The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing.

There should be more tools to trace back. Some sort of module needs to be included to attach all the things. 

It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable.

I have been using this solution for the past three years.

It is stable in a way, but you get false-positive malware notifications.

Their support can be improved. For our case related to the virtual analyzer or CMC error, they couldn't trace back the issue. We were frequently getting notifications on that server, which were false-positive. They couldn't say why this is happening, and what is making this client trigger these errors. They couldn't advise on that. They should be more knowledgeable.

Its initial setup is straightforward. Deployment duration depends on the environment. Sometimes, we needed to deploy two or three devices, and we had to consult Trend Micro. Their best practices are also there.

We had a technical team of four engineers, including me.

I would recommend this solution, but it has scope for improvement. 

I would rate Trend Micro Deep Security an eight out of ten.

Working mostly with the virtual security data center (the server security platform) feature has been crucial in day-to-day businesses of the company because we're in data center services.

It's enabled us to protect our enterprise applications and data from breaches and business disruptions without emergency patching.

Not only do these benefits reduce both capital and operational expenditures, but they also provide resource agility that promotes business innovation and growth.

They need to improve their perimeter detection and tenancy.

We haven't had any issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.

The setup is easy, as is the configuration.

With the changing tech world, with competitors not sleeping as time is money, simplified management is very crucial to my business.

The primary use case of this solution is for deep security protection when accessing the internet and when performing online accounting.

An additional feature that should be included in the next release is the ability to scan more document types.

I have been using this solution for five months.

The solution is stable.

The customer service/technical support for this solution is very fast.

The setup is fairly complex. The deployment took around two months.

The solution is considerably cheaper than other similar solutions.

The HIPS feature, as well as the monitoring around the file integrity, are very valuable aspects of the solution. 

The vulnerability scanning reduces false positives by quite a bit.

The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future.

It would be helpful if they added more machine learning into the solution in the future.

The solution is largely stable, except for the fact that when the client communication breaks, you end up troubleshooting and you sometimes have to redeploy to get the client to establish the connection again.

The solution is good from a scalability perspective. It doesn't take much effort.

Technical support is okay. I would rate them 7.5 out of ten. My experience with Trend Micro has been that if there are issues with respect to databases, it takes time for them to resolve the problem.

The initial setup is straightforward. From a deployment perspective, I would say all vendors are quite similar.

We largely work with enterprise-level organizations.

I advise others to make sure that any recommendations in terms of system requirements that have been given to them are followed properly. 

I would rate the solution 8.5 out of ten.

Some of the main features of this solution are it is reliable and can be used in small to large size businesses.

The licensing structure could improve.

I have been using the solution for a couple of weeks.

The solution is stable.

I have found the solution scalable even for large enterprises.

I have had good experiences with technical support.

The installation is straightforward.

There is a license required for this solution and there are extra features you can purchase. 

I would recommend this solution to others.

I rate Trend Micro Deep Security an eight out of ten.

There are compliance issues of legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime.

• Hassle-free implementation, no downtime required and no scaling issues at all.
• Very user-friendly interface, easy to understand.

Reports. The default reports provided don't provide much insight.

No stability issues.

No scalability issues.

I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved.

There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together.

Very straightforward and very easy to implement.

Deep Security SaaS provides security for cloud-hosted servers for only INR 1 RS/hour/server.

I would rate this product at nine out of 10. There is always a chance that it can be improved.

Go for it without any hesitation.

We use it for virtual environment protection.

It has improved functions by bringing us complete security on our clients' virtual environment.

• Security capabilities in a Smart Scan Agent. 
• It provides full protection against vulnerabilities.
• It has the ability to assume and maintain several IT requirements.

It needs better global visibility of the virtual environment.

I would like more security tools which could fit into a DevOps environment.

We use it just for DevOps workloads.

We have used it to deploy a client's DevOps environment.

It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud.

Purchasing this solution through the AWS Marketplace was secure and quick. We did it as a renewal license for one of our customers. AWS has good prices for a good product.

While it is a good security product, they have to develop better tools to manage it.

I have not tried to integrate it with other products.