Ubiquiti Wireless Reviews

The reason why I ended up using Ubiquiti Wireless is because of having to work from home during the pandemic, and the kids were homeschooling. Those were the biggest reasons why I had to put wireless access points at home.

What I found most valuable in Ubiquiti Wireless is that it's priced competitively, compared to other brands available in the market. From a price competitiveness standpoint, it's a product I would recommend. I also find Ubiquiti Wireless quite reliable, at least for me using it as a home access point, it seems to serve its purpose.

I also like that with Ubiquiti Wireless, you can build a very modular network, so you could change out your router to use a Ubiquiti router if you want to. The solution also has gateway equipment and all, so I like the modular concept of Ubiquiti Wireless.

Another feature I find valuable in the solution is monitoring. It is pretty good. For example, as a home user, I have the unified app on my computer, so I'm able to watch how my APs are performing.

In terms of rooms for improvement, I'm a home user, so none of my APs are Wi-Fi 6. My APs are more of the older generation Wi-Fi, so right now with their Wi-Fi 6, Ubiquiti Wireless has better capabilities.

Performance could be improved in the solution because when I compare it with Ruckus and other APs, some of those APs are better performing, so you don't have to deploy too many APs to get the same level of Wi-Fi coverage and stability. It's not about how many clients the solution can handle, but it is more about stability and coverage.

Another room for improvement in Ubiquiti Wireless, compared to other brands, is that it doesn't do well when used in an office network. It has a limitation on how reliable the AP of the system is.

An additional feature I'd like to see in the next release of Ubiquiti Wireless is beamforming. It's a feature that a lot of APs have now, which helps with more stable performance and not needing too many APs to be deployed for the same level of coverage.

I've been using Ubiquiti Wireless for close to two years now.

Ubiquiti Wireless has been stable, at least from my experience of using it at home. There wasn't much of an issue in terms of its stability.

I didn't need to contact the technical support for Ubiquiti Wireless.

The initial setup for Ubiquiti Wireless was pretty straightforward, and I did it myself.

Ubiquiti Wireless has reasonable pricing.

I evaluated Aruba, Cambium, and Meraki.

I do have a couple of access points at home. The one that I'm using at home is from Ubiquiti: Ubiquiti Wireless, and it is on a private LAN.

I'm rating Ubiquiti Wireless an eight for home use, and a seven for office use. For the product in general, my rating is seven out of ten.

My advice to others looking into implementing Ubiquiti Wireless is that if you are new to networking and you're trying to get into understanding the modular network, equipment, and hardware, or if you're a novice just starting to improve your network at home, I would strongly recommend starting with Ubiquiti Wireless, because it's affordable and it's a bit user-friendly. If you think the solution meets your requirement, then you could probably stay with it, but if you think it's underperforming, then you can consider other brands.

We're primarily using the solution for WiFi access. It provides us with an access point for the network. The devices are controlled by a controller, and we can apply security policies via our network. This can help control end-users. 

The solution is very simple. The facility of the integration is great.

It allows us to offer policy control.

The solution works very well.

It's easy to set up.

Sometimes we have some micro breaks we do not know what causes them. Maybe it is based on the monitoring of the network, or maybe it is the architecture or the integration of the equipment. The stability could be improved. 

I've used the solution for a while. I'm not sure how long we've used it. It has likely been five years. 

The solution can be more stable. We have had some issues with micro-breaks which have affected connectivity. I'd rate the stability six out of ten.

It is a really scalable solution. 

We have around 100 end-users. Maybe 20 are using the network, with the rest on wireless.

We've never dealt with technical support in the past.

We did have an experience with Linksys. However, it was not a good solution. 

The initial setup is simple to set up. I did not take part in the process. However, I haven't heard of any issues. 

It takes about one hour to deploy and connect a node. It might take a month to set up a full network.

We have ten staff, including managers, that can assist with the deployment and maintenance. 

The operational team handles the setup. It's handled in-house. 

We are a small enterprise. We do not look at ROI. That said, most are working five years later.

We do not have a license. We just pay for the solution. 

We are using the latest version as we always upgrade the firmware. 

I'd recommend the solution.

I'd rate the solution seven out of ten.

We primarily use the solution for its wireless access points and wireless connectivity.

We are mainly using it for outdoor use and they're quite unique in that sense.

The ease of installation is excellent.

The product portfolio fits well and the pricing is good. Functionality-wise, it's been great. 

Feature-wise, it does what it should do. 

It is very stable and the equipment lasts quite a long time. 

You can scale the product quite well.

The product offers fair pricing. 

It's hard to get stuff delivered on time. That's a problem for us. 

The WiFi 6 equipment is not available. That's an issue. That's more of an availability and electronics problem.

Technical support needs improvement. 

We've used the solution since 2012 or 2010. It's been a while. 

The solution has been stable for us. We don't see that many problems. Some equipment has lasted ten years without any problem. It's very reliable.

The solution is very scalable. 

Our customers range from small to very large companies, and it can handle any size pretty much.

A colleague of mine deals with support. 

In the past, it was perfect. However, lately, it has been a bit hard to get the right answers. This could be improved. We need more direct contact with the technical department.

We are running Cisco equipment mostly. From time to time, we run some of Ubiquiti's Wireless equipment as well. We've also worked with HP and Aruba.

The only difference is the life cycle of the product. They can be quite short, and that's a problem regarding maintenance and upgrading or expanding equipment and expanding installed solutions with similar equipment. 

The pricing is very reasonable. 

The costs vary. Its pricing ranges from 1,000 euros to 30,000 euros. The average price might be 10,000 euros. 

We are a reseller, and we add functions to it as well.

I'd recommend the solution. It's not that hard and not that complex. 

I would rate the product eight out of ten. 

We are using Ubiquiti Wireless in our company when our invites or customers come into building and they want to connect their devices, such as notebooks and phones.

Using Ubiquiti Wireless has improved our customer service to customers.

We have not had an issue with Ubiquiti Wireless since we have been using it. The solution is highly reliable.

Ubiquiti Wireless could improve by being more user-friendly and easy to use.

I have been using Ubiquiti Wireless for approximately five years.

Ubiquiti Wireless is highly stable.

We have not had to scale Ubiquiti Wireless, but it would be easy if we decided to.

We have approximately 70 connections to Ubiquiti Wireless. We have approximately 60 phones and 10 laptops and other additional devices connected. All our departments are using this solution, such as our electrical and mechanical departments.

We are using Ubiquiti Wireless at half capacity in my company. In the future, we might increase usage, but this depends on if it is necessary.

I have not used technical support for Ubiquiti Wireless.

We previously used an Apple Switch.

The initial setup of Ubiquiti Wireless is easy.

We did the deployment of Ubiquiti Wireless in-house.

We have approximately six people for the implementation and maintenance of Ubiquiti Wireless. However, this team is not dedicated to this solution, they do all the IT work in the company.

We have received a return on investment, the purchase was a good investment. The solution has paid for itself.

I rate the price of Ubiquiti Wireless a three out of five.

We evaluated other solutions prior to choosing Ubiquiti Wireless. We took advice from a partner and choose Ubiquiti Wireless.

The solution was easy to set up and it has been working well for our company. I would recommend it.

I rate Ubiquiti Wireless a nine out of ten.

The primary use cases of this solution include home use and hospitality, for example: small cafes, etc. It's used in most small businesses where they just need a few ITs and they need simple management, which also means that they're not too worried about the security.

Cost is a big value to the customer and that's the main thing with Ubiquiti Wireless. They don't really have any features that stand out, that would distinguish them from other vendors, so it's all about their pricing. The most attractive thing about them is their cost.

What would make this solution better is improved security. Nowadays, with consumer and enterprise level, most of the access points that I work with, e.g. Aruba, Cambium, or Ruckus, etc., they have firewalls built into the access points and they can do deep packet inspection of data coming through the access point. This gives you the ability to identify applications and you can secure and manage based on application. Ubiquiti Wireless is already simplified, so they don't do that.

The performance of Ubiquiti Wireless also needs some improvement. Though performance is very difficult to quantify because if it's performance based on one or two access points in a home, Ubiquiti Wireless is fantastic, but their performance is lacking in large environments. They end up creating problems in larger environments.

I've had people put this in and because Ubiquiti Wireless doesn't solve tune and they weren't capable of tuning it themselves, they ended up with six access points, but the power and the channel assignments have been all wrong, so they haven't been getting any benefit out of the access points.

Ubiquiti Wireless also tends to turn the access points up to the maximum power, and if you're designing an enterprise network, you need to actually turn the power down on your access point and increase the density of your access points to give proper performance improvements. They're not an enterprise product. They're a home and consumer and small business product.

Scalability is an issue. Ease of manageability at scale is also an issue. For example, looking at one of its competitors: Aruba, you can easily scale that to 500 to a thousand access points and still have it all under control.

You also have the ability to do software-defined wireless networking with competitors of Ubiquiti Wireless, which is something you can't really do with Ubiquiti. Ubiquiti Wireless is a point solution.

I have a long list of things that they've got to do to improve the product. There's so many things that they need to do. One of the things that is quite important is that they get rid of the cloud key and have smart insight and access points.

With the other vendors, you buy the access points, then access the virtual controller which will give you that connection into your cloud management. With Ubiquiti Wireless, you have to buy a separate cloud key, or you have to run a separate software server, or you have to buy a Dream Machine Pro or a Dream Machine just to manage your network remotely. They need to move away from that and move to clustering and Virtual Controller in their IP.

I've been working with Ubiquiti Wireless for two years.

If I we're to rate the stability of Ubiquiti Wireless, I'll rate it a six out ten. They have a reputation of crashing when you do a firmware update sometimes.

Ubiquiti Wireless is not easy to scale. Scalability is a problem. Get your five AP (access points) and you're fine, but if you want to put 50 AP, you'll have a big problem. It's not scalable.

Another thing is from the management perspective with cloud keys and the way that they use cloud keys, it isn't scalable.

It's also not multi-tenanted, so you can't really use it. When you have multiple branches and sites, management becomes a big problem.

Ubiquiti Wireless doesn't have any support that you can call. I've used their online support and it's not great. Part of their value proposition is they're super cheap because there's no tech that you can call. You can't find an engineer to speak to, or to help you.

A lot of the support is done through the online portal, so if you want technical answers on how to fix issues, you have to go to the community. After everything's installed, they make people figure out issues and solutions for themselves. Their support documentation is not fantastic.

Setting up Ubiquiti Wireless is very simple, very basic.

To set up a network: getting access points installed, and depending on what I was using for a firewall, and getting an SSID secured and set up, it takes 20 to 30 minutes. That does not include mounting it anywhere, but just getting it out of the box, connecting it to a switch, then actually getting it configured. It's straightforward.

The price point for Ubiquiti Wireless is really good.

I've worked with Aruba Networks Wireless WAN, Cambium, and Ruckus Wireless WAN.

I'm a wireless specialist. That's what I do. I design wireless and put them in.

Deployment of Ubiquiti Wireless depends on the customers, but it's not deployed on my premises. I sell it and I design it. I'm an engineer who designs for customers, so we deploy it in different scenarios, but mostly it's deployed into the small business type of environments.

This solution requires regularly maintenance. You have to do firmware updates, and that's it.

My advice to people looking into using this product is that first of all, it would depend on what they are doing. What type of network implementation are they going to do?

Before I give advice, I would be asking a lot of questions. If Ubiquiti Wireless will be used in an educational institution, or in an institution that requires a higher level of security, or one that requires ease of management or good scalability, I will tell them not to use it.

If it will be used in a little cafe and they want to put two access points in, and they want a little guest network that people can sign in, and they want people to be able to log in through Facebook, etc., then using Ubiquiti Wireless will be fine.

Ubiquiti Wireless is a seven out of ten for me, because of its target market, and it does what it's supposed to do in the market it's supposed to be in. It's really good for its price point and for its target market.

I work with Ingram Micro and we sell a large amount of Ubiquiti Wireless, and there's a lot of SME that use them quite successfully. It's just that large implementations can become a huge challenge with this solution.

An area for improvement is availability - I sometimes have to wait weeks for their equipment.

The technical support is less than stellar.

From a pricing point of view, Ubiquiti is excellent. They charge around $180 per access point, and the switches are around $1,100, including support and a limited warranty.

The failure rate is very low on these devices - I've had them installed for five years and have only lost one out of a hundred. I'd rate this solution as nine out of ten.

Setting it up wasn't so complicated. It is reliable. Security-wise, we didn't have much trouble, but that could be due to our environment. We haven't had so many attacks, at least up till now.

The range and maybe the quality of the signal can be improved. I had a feeling that the range wasn't long enough. Unfortunately, beyond a certain range, the signal was too weak. If I'm not mistaken, it must have been something like 100 or more than 100 meters, but I'm not sure. So, one improvement I wish for this equipment is to have a longer range, but that could mainly be due to the model we're using.

In Ubiquiti NanoStation, we have some problems with the reset button. The way the reset button is placed can be very uncomfortable. We lost some of our access points due to the fact that we eventually damaged the reset button. I would prefer a simpler reset button. There could be a kind of toggle button, but that's a matter of engineering.

I have been using this solution for five to six years. We are working with Ubiquiti NanoStation, but they are relatively old now, so we need to renew our equipment.

It is reliable.

It wasn't complicated to set it up.

We don't buy directly. We have our finance department that buys things. My speculation on the price is that because we buy from private companies and because the product is imported, people tend to give us at higher prices. This is due to the fact that it is government procurement. So, sometimes, they are not paid directly, and they have to go through the whole administrative process before they are paid. So, they tend to compensate by increasing the price, but I won't be able to say what is the exact price.

I would rate Ubiquiti Wireless an eight out of 10.

We primarily use the solution for guests. It's a guest network, mainly for mobile devices, however, there's not any specific or technical use for it beyond that.

The price of the solution is excellent. It's not too expensive. 

The initial setup is pretty straightforward.

The solution is stable.

It can scale well.

It's an excellent option for small businesses.

The external devices, the outdoor devices, are not so rugged. For example, for the weather that we have here in Florida, it doesn't hold up well even though it is supposed to be designed for outdoor use. The cover is not generally strong enough to support the extreme temperatures in Florida. That is one thing that I know that some customers have some problems with.

There is only a one-year warranty on the solution and you cannot actually extend it. It would be ideal if it could be longer or extended if possible.

I've been using the solution for the last eight years. It's been a long time now. 

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale well. There's no problem with that. They work like Meraki and the device acts just make a mesh.

We have ten people in the organization that use the solution. 

The technical support is really good. One of the things that they have is a one-year warranty. However, you can't extend it. That is something that they should improve.

We have been using many solutions. We have used SonicPoint in the past and some Linksys options. We added Ubiquiti as we wanted the possibility to add on new devices within the same network and centralize all the devices under the same monitoring solution, under the same console.

We also have experience with Aruba and Meraki.

The solution is very straightforward. It's not overly complex or difficult. We didn't have trouble with the implementation process. 

The deployment only takes a few hours. 

This is occasional maintenance that needs to be performed, however, I don't know how often this activity is performed. We do have one of the technicians here that can work with the product in case of any problems. It's not one specific person; it's just one of the technicians. We have some IT specialists and some of them work in the role of support. We have a network engineer, however, the solution that we have here is quite simple. It's not rocket science to see what is happening with the access point. It's pretty low maintenance as a solution in general and is easy to manage.

We did not use an integrator or consultant. We handled everything in-house.

The solution is very reasonably priced. We like the pricing they offer. There's a good balance between quality and price, as it's not that the product is cheap and bad. In this case, it's a good product at a good price.

The product is around $300 or $400 depending on the device. It's a one-time fee. There aren't ongoing licensing costs.

We're customers and end-users.

We are using the latest version of the solution. We just updated it.

This is a solution for small businesses. It's not so complex. For an enterprise solution, we always recommend Meraki or Aruba. Our first option is Meraki. If the customer requests a more affordable solution, we recommend Aruba. If it's a small business that doesn't have a budget, we obviously recommend Ubiquiti, however, it's not our first option.

I'd rate the solution at a seven out of ten. 

The price and quality are really good. I'm not an expert in this product, however, from what I have witnessed, it works really well. It's just that you can't extend the warranty more than one year, and to have a product where you can't extend the warranty, it doesn't feel like you have much part support.