Ubiquiti Wireless Reviews

This solution is widely used in Iraq. 

We primarily use the solution as an access point for hotels. If you want to install a wireless system, you use the products called Unifi access points, and it has a couple of models, like the UAP-AC-LR and a UAP-AC-Pro. This is for making a system for wireless setups for hotels, hospitals, and universities.

The mesh system is great. It enables you to have only one signal for the whole building. For the Mesh system, they have made a new product called Cloud Key, which enables you to keep control of the system. It might be called d the Unifi Cloud Key Gen2. It allows you to control the Mesh system access points remotely, without being connected to the same network. 

It's simple to use.

The setup is quite simple. 

It is stable. 

The Unifi controller software has a small issue. When you install it on one PC, it will be stuck to the same PC. You have to reset the wifi access point to access it from another computer.

We suffer from this issue all around Iraq. If you want in the future to add some features to the access point from another PC, you cannot. You have to make a reset, a hardware reset to the device, and then install the software again. This is very annoying.

I've been using the solution since 2012. I've used it for almost ten years. 

The solution is quite stable, however, it's not as stable as Cisco. Generally, there are no bugs or glitches and it doesn't crash or freeze. 

The solution is scalable. It's very widely used in Iraq. Around 80% of people here use Ubiquiti.

We do the maintenance and support, but I haven't called them directly. I haven't even called the leading supplier directly. If I have problem, I access the forums, and they tend to publish a solution that can solve the issue.

We've also used Cisco. When you go for wireless systems, typically you look at Cisco, however, it's expensive. If you can't afford Cisco, you might look instead at Ubiquiti or Netgear. 

I've also used Ruckus in the past. 

The initial setup is quite simple. It's not too complex. 

The deployment time depends on the device. For the Mesh system, each access point will take around one to two minutes. It will auto-set the device once it's connected to the network. Generally, it's pretty quick, however, if you have a bigger environment, it takes longer.

The amount of technical staff needed to maintain the solution depends on the size of the company using it. For example, if you have a hotel with around 50 wifi access points, you need around two to three people to maintain it monthly.

The solution can be handled in-house. We did it ourselves. Anyone with networking experience can handle the implementation. 

I have yet to witness an ROI. 

There is no licensing cost. Once you purchase the hardware, you just use the product. It doesn't cost any more than that. 

I'd rate the solution at a nine out of ten. 

We primarily use the solution for its wireless access points and wireless connectivity.

We are mainly using it for outdoor use and they're quite unique in that sense.

The ease of installation is excellent.

The product portfolio fits well and the pricing is good. Functionality-wise, it's been great. 

Feature-wise, it does what it should do. 

It is very stable and the equipment lasts quite a long time. 

You can scale the product quite well.

The product offers fair pricing. 

It's hard to get stuff delivered on time. That's a problem for us. 

The WiFi 6 equipment is not available. That's an issue. That's more of an availability and electronics problem.

Technical support needs improvement. 

We've used the solution since 2012 or 2010. It's been a while. 

The solution has been stable for us. We don't see that many problems. Some equipment has lasted ten years without any problem. It's very reliable.

The solution is very scalable. 

Our customers range from small to very large companies, and it can handle any size pretty much.

A colleague of mine deals with support. 

In the past, it was perfect. However, lately, it has been a bit hard to get the right answers. This could be improved. We need more direct contact with the technical department.

We are running Cisco equipment mostly. From time to time, we run some of Ubiquiti's Wireless equipment as well. We've also worked with HP and Aruba.

The only difference is the life cycle of the product. They can be quite short, and that's a problem regarding maintenance and upgrading or expanding equipment and expanding installed solutions with similar equipment. 

The pricing is very reasonable. 

The costs vary. Its pricing ranges from 1,000 euros to 30,000 euros. The average price might be 10,000 euros. 

We are a reseller, and we add functions to it as well.

I'd recommend the solution. It's not that hard and not that complex. 

I would rate the product eight out of ten. 

We are using Ubiquiti Wireless in our company when our invites or customers come into building and they want to connect their devices, such as notebooks and phones.

Using Ubiquiti Wireless has improved our customer service to customers.

We have not had an issue with Ubiquiti Wireless since we have been using it. The solution is highly reliable.

Ubiquiti Wireless could improve by being more user-friendly and easy to use.

I have been using Ubiquiti Wireless for approximately five years.

Ubiquiti Wireless is highly stable.

We have not had to scale Ubiquiti Wireless, but it would be easy if we decided to.

We have approximately 70 connections to Ubiquiti Wireless. We have approximately 60 phones and 10 laptops and other additional devices connected. All our departments are using this solution, such as our electrical and mechanical departments.

We are using Ubiquiti Wireless at half capacity in my company. In the future, we might increase usage, but this depends on if it is necessary.

I have not used technical support for Ubiquiti Wireless.

We previously used an Apple Switch.

The initial setup of Ubiquiti Wireless is easy.

We did the deployment of Ubiquiti Wireless in-house.

We have approximately six people for the implementation and maintenance of Ubiquiti Wireless. However, this team is not dedicated to this solution, they do all the IT work in the company.

We have received a return on investment, the purchase was a good investment. The solution has paid for itself.

I rate the price of Ubiquiti Wireless a three out of five.

We evaluated other solutions prior to choosing Ubiquiti Wireless. We took advice from a partner and choose Ubiquiti Wireless.

The solution was easy to set up and it has been working well for our company. I would recommend it.

I rate Ubiquiti Wireless a nine out of ten.

We use it to set up wireless WANs ranging from a single access point in a small business to 100 apartments in an accommodation complex.

The solution offers us good situational awareness by providing information on user activity, signal strength, and all the data that you need to manage the system and understand issues. 

The strength of the routers could be improved. When it comes to serious routing, the solution doesn't measure up to the big guys like Juniper and Cisco, but we don't expect it to.

I have been using Ubiquiti Wireless for three years. 

The stability isn't perfect, but that's the nature of a leading edge technology and you learn through working with it.

We've run into a few limitations in what we call large accommodation environments where we've got about 100 wireless devices, trying to do things with USG type routers, onsite controllers, where they run out of capacity. This could have been our technicians making incorrect estimates of what was possible, but we're having to put in small local service to do that function. It would be preferable to have everything occurring in the core router. When that happens, the core device is overloaded and it's difficult to access it remotely. That's been one of the issues we've run into as we've pushed the limit on the number of devices on a single site.
We maintain over 1,000, probably 2,000 devices with just three people.

I can't comment on that as we haven't had to use it much at all.  

I don't do the setup personally, but I can see that once you understand how to roll the solution out, the process is relatively straightforward. Being able to adopt the device, see it on the management system and configure it, are all easy to implement.
Complexity also depends on what you're implementing. Setting everything up in the lab prior to on-site deployment means that you can complete the installation in less than an hour, which makes it look efficient and professional. If adjustments need to be made later it can all be done remotely, this is one of the benefits of cloud management and remote access equipment. 

We have absolutely seen a return on our investment.

We don't have any licensing costs in our use-case. It's low cost, perhaps not the leading edge in the industry, but for the type of industry we work in, the cost suits us perfectly. It's aggressive on price so we can make a margin deploying it, and we can make money managing it for our clients. 

We are a virtual organization with a number of people working from home and coming together to provide solutions.
Most of the equipment switches, wireless equipment cameras etc. work pretty well.
Once everything is up and running, the solution doesn't need much attention at all. That's why we like it. We want to run an efficient business and scale the business well, and not have to hire too many people to do the job. That's working out very well.

We primarily use the solution for small businesses.

We found the WiFi coverage good and it was easy for the company to set up. It continues to be stable as well. 

They are our cheap solution. It's not overly expensive to use.

They integrated well within our small business, which was required.

It's a stable solution. 

We don't have any issues when it comes to running a standard deployment. 

The coverage of Wi-Fi is good.

Overall, it's a straightforward solution.

They do offer a lot of documentation.

It's very cheap to replace, however, they last a while. If you want to buy one, it's no trouble. We've sold more than 500 and we maybe changed three wireless access points in five years. 

Especially after the last year, we would prefer if there was an option to have complete cloud control and not local control. It's better to have something that's completely cloud-based. 

There isn't any technical support. There is only a forum where it is hard to get answers. 

If you buy one and you would like to extend the warranty, you don't have the possibility to extend the warranty. If the full warranty expires, if the Wi-Fi brakes, you must buy a new product.

I've been using the solution for five years.

The stability is quite good. There are no bugs or glitches and it doesn't crash or freeze it is reliable. It's been issue-free.

The product can scale. 

Technical support is non-existent. They have only a forum where you can ask other people or maybe technician questions. However, usually, when we post an issue, we never get an answer

We've used many different solutions in the past and really like Ubiquiti. Our clients have used Fortinet and Meraki, however, those are best suited for larger enterprises. 

The solution is very easy to set up. 

We basically just propose the solution and the client will look at the price and agree to it or not. If they do, we install it. that's our basic implementation strategy.

You can deploy the product in about two hours. You only need one person to deploy it. It's not labor-intensive. 

Depending on the customer, we may have only one site or maybe multiple sites where we need to deploy the solution with one controller. Some customers have only one site, and others might have ten. All the sites may be interconnected by a VPN.

We are able to install the solution ourselves.

I'm not sure if the customer has seen an exact ROI.

The price of the product is reasonable. While I can't speak to the exact pricing, it is quite inexpensive. 

You don't need a license. You simply buy and install the device. 

For €100, you have Wi-Fi and you don't have to worry about a license. For the customer, it is a good solution. With Meraki, for example, you must buy the product, you must buy the license, and you have a license with an annual commitment or a pluriannual commitment. Clients must pay every time. With Ubiquiti, you buy the device, similar to what you would install at home, and you don't need to worry about anything else.

We are a customer and an integrator.

It's my understanding that we are using the latest solution, based on the firmware that they released.

It's got a pretty low learning curve. You might only need one day to have a look at it and understand everything. 

I'd rate it eight out of ten. It's pretty great for small businesses, however, to take it to the next level, a large company likely will need to acquire it. 

In my company, we use Ubiquiti Wireless since it is a very simple product that is very useful for the IT team in our company who manages our office network.

The most valuable feature of the solution is that it is a simple and useful tool that offers good performance.

The documentation and support provided by the solution areas of concern where improvements are required. If some error occurs in the solution, it is not easy to find a person to help you with the troubleshooting process, and moreover, the product doesn't have an online community website to help users.

I have been using Ubiquiti Wireless for a year. I am a customer of the product.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In our company, twelve people use the product.

My company probably has plans to increase the usage of the product.

I have experience with Meraki.

The product's initial setup phase was easy.

The solution is deployed with the help of a router, switch, and Wi-Fi.

The solution can be deployed in an hour.

There is a professional person to handle this step-by-step process of setting up the device.

One person, who is the main engineer in our company, is required to take care of the deployment and maintenance processes of the product.

Ubiquiti Wireless is a cheaply priced product.

Ubiquiti Wireless requires a user to undergo a very easy setup phase, and it is a cheap product.

I rate the overall tool a ten out of ten.

I primarily use the solution within small networks.

It's really helped with network management. 

The visibility of the devices and the switches is great. If troubleshooting issues come up, it's easy to deal with things.

We like that there's one pane of glass that we can look at everything through.

The ease of deployment is great.

It is stable. 

The solution can scale.

It offers fair pricing. 

The accessibility to technical support could be better. We'd like to actually speak to a person without going through chat. We'd like real-time assistance when we are trying to resolve issues. 

With our configurations, the UX could be better. With Cisco, for example, there are certain things you can do that you just can't do on Ubiquiti.

We'd like to be able to use COmmand Line instead of the UI. 

I've been using the solution for five years. 

I'd rate the solution eight or nine out of ten in terms of stability. It is stable and reliable. There are no bugs or glitches. 

This is a scalable solution. I'd rate its ability to scale eight or nine out of ten. 

Technical support needs to be better. They need to be more responsive and easier to reach, especially when we need to speak with someone for troubleshooting. 

The initial setup is very simple. It is not overly complex. 

I have witnessed an ROI. 

The pricing is pretty good. It is reasonable. 

We may use the latest version of the solution. It depends on the client's deployment. 

I'd advise people to do their research and have a good understanding of the product.

I'd rate the solution seven out of ten. 

The solution is deployed primarily on cloud.

Compared to industry standard brands that are used, it doesn't do anything better than any of them. However, it has a decent portal, and it is usable.

The solution needs a more enterprise feel of the product, and everything needs to be professionally done. Additionally, technical support and the stability of the product can be improved.

We have been using the solution for approximately seven years.

The solution is stable but not as much as similar products.

The solution is scalable. Approximately one thousand people are connected to it.

We have not had a good experience with customer service and support. They are virtually non-existent.

The initial setup was easy and took approximately half a day.

The pricing is reasonable.

I rate the solution five out of ten. Technical support and the stability of the product can be improved.