Ubiquiti Wireless Reviews

Ubiquiti wireless is quite good for us, especially in terms of price and functionality. We often provide maintenance services to companies for their internal land areas, and we rent or sell access points to them for Wi-Fi access. Additionally, we provide support for their internal network, which is why we use Ubiquiti access points.

We mostly use Ubiquiti solutions due to their affordable price. We sell to a lot of small businesses that only require basic Wi-Fi functionality in their offices or shops, and they don't need many features or management options. So we opt for Ubiquiti products. 

As for bigger projects and larger clients, we let them choose, and they sometimes go for products from vendors like Aruba. However, bigger companies usually make their own choice, and we are able to provide some vendors but not point them toward a specific system.

Three years ago, we were only selling Ubiquiti access points to small companies that needed only one access point.

They had issues with having more than one access point at the time. However, in the past year, we have been selling more and more Ubiquiti access points because those issues have been resolved, and we can now provide more than one access point. It is due to management improvements or some features currently working together correctly in the office.

Therefore, the most valuable feature is more access points. In the past, getting access points delivered and purchased was quite difficult. One of the options was to use Ubiquiti, which was much easier to obtain than Aruba, which took longer to get access points.

We use a program that creates heat maps for our customers. I'm not sure if Ubiquiti has some features like that, but sometimes we only have a floor plan of the office and need to determine how many access points and which models to propose to the customer. In such cases, we use those programs from other vendors.

We provide managed services, rent out the equipment and take care of the internal network support. Central monitoring is the main functionality that should be included in the product we offer to bigger customers. It could improve the quality of implementation, help in integration, and provide better metrics.

I've been working with Ubiquiti wireless for about two years now.

We have not had many problems with our existing customers who use it extensively.

Currently, Ubiquiti has no issues with scalability, so there are no problems in scaling that network and the conference off.

We haven't had any problems with deployment.

Our team is experienced in networking. Most of our customers already have existing cloud solutions and products with us. Sometimes we know about their network and switches and provide Internet for them, so it's quite easy.

It's just configuring the access point, sometimes at our or the customer's office, and then mounting them under the ceiling or wherever the company wants them.

Our team does the hard work of mounting the access points. We haven't heard of any problems with deployment.

Ubiquiti is one of the cheaper options among its competitors. The company usually does not have much product information when it chooses the vendor. And others choose the solutions, like HP and others, because these solutions have a stronger brand in the market.

Whereas, we have compared with the other providers in our market. And for small businesses, the first option is to choose less expensive products. So, of course, the biggest products we're selling are because of the low price.

We had some issues a few years ago. That's why we were selling only to those customers who needed only one access point, such as small shops or offices with ten people. Now, we don't have any problems. 

We need to provide one vendor access point, and we have some issues with customers with another vendor, like Ruckus. We used to work a lot with Ruckus vendor access points, but we're buying fewer now because they have bad delivery times. If we want to buy a new one and have many customers who now have Ruckus, we have difficulties getting a new one or changing it. We are thinking about changing all the office access points to Ubiquiti.

Currently, I see the best value for price in the market regarding Ubiquiti wireless. Also, the delivery time is quite good, and we haven't had any problems. We are using a few models like Long Range, Pro, Wi-Fi 6, NeoGen, and J2028, and they have everything that small and medium businesses need. So, I would recommend this solution to other people.

Overall, I would rate the solution an eight out of ten. We are happy with the solution and increasing its usage.

This solution is widely used in Iraq. 

We primarily use the solution as an access point for hotels. If you want to install a wireless system, you use the products called Unifi access points, and it has a couple of models, like the UAP-AC-LR and a UAP-AC-Pro. This is for making a system for wireless setups for hotels, hospitals, and universities.

The mesh system is great. It enables you to have only one signal for the whole building. For the Mesh system, they have made a new product called Cloud Key, which enables you to keep control of the system. It might be called d the Unifi Cloud Key Gen2. It allows you to control the Mesh system access points remotely, without being connected to the same network. 

It's simple to use.

The setup is quite simple. 

It is stable. 

The Unifi controller software has a small issue. When you install it on one PC, it will be stuck to the same PC. You have to reset the wifi access point to access it from another computer.

We suffer from this issue all around Iraq. If you want in the future to add some features to the access point from another PC, you cannot. You have to make a reset, a hardware reset to the device, and then install the software again. This is very annoying.

I've been using the solution since 2012. I've used it for almost ten years. 

The solution is quite stable, however, it's not as stable as Cisco. Generally, there are no bugs or glitches and it doesn't crash or freeze. 

The solution is scalable. It's very widely used in Iraq. Around 80% of people here use Ubiquiti.

We do the maintenance and support, but I haven't called them directly. I haven't even called the leading supplier directly. If I have problem, I access the forums, and they tend to publish a solution that can solve the issue.

We've also used Cisco. When you go for wireless systems, typically you look at Cisco, however, it's expensive. If you can't afford Cisco, you might look instead at Ubiquiti or Netgear. 

I've also used Ruckus in the past. 

The initial setup is quite simple. It's not too complex. 

The deployment time depends on the device. For the Mesh system, each access point will take around one to two minutes. It will auto-set the device once it's connected to the network. Generally, it's pretty quick, however, if you have a bigger environment, it takes longer.

The amount of technical staff needed to maintain the solution depends on the size of the company using it. For example, if you have a hotel with around 50 wifi access points, you need around two to three people to maintain it monthly.

The solution can be handled in-house. We did it ourselves. Anyone with networking experience can handle the implementation. 

I have yet to witness an ROI. 

There is no licensing cost. Once you purchase the hardware, you just use the product. It doesn't cost any more than that. 

I'd rate the solution at a nine out of ten. 

We are using Ubiquiti Wireless in our company when our invites or customers come into building and they want to connect their devices, such as notebooks and phones.

Using Ubiquiti Wireless has improved our customer service to customers.

We have not had an issue with Ubiquiti Wireless since we have been using it. The solution is highly reliable.

Ubiquiti Wireless could improve by being more user-friendly and easy to use.

I have been using Ubiquiti Wireless for approximately five years.

Ubiquiti Wireless is highly stable.

We have not had to scale Ubiquiti Wireless, but it would be easy if we decided to.

We have approximately 70 connections to Ubiquiti Wireless. We have approximately 60 phones and 10 laptops and other additional devices connected. All our departments are using this solution, such as our electrical and mechanical departments.

We are using Ubiquiti Wireless at half capacity in my company. In the future, we might increase usage, but this depends on if it is necessary.

I have not used technical support for Ubiquiti Wireless.

We previously used an Apple Switch.

The initial setup of Ubiquiti Wireless is easy.

We did the deployment of Ubiquiti Wireless in-house.

We have approximately six people for the implementation and maintenance of Ubiquiti Wireless. However, this team is not dedicated to this solution, they do all the IT work in the company.

We have received a return on investment, the purchase was a good investment. The solution has paid for itself.

I rate the price of Ubiquiti Wireless a three out of five.

We evaluated other solutions prior to choosing Ubiquiti Wireless. We took advice from a partner and choose Ubiquiti Wireless.

The solution was easy to set up and it has been working well for our company. I would recommend it.

I rate Ubiquiti Wireless a nine out of ten.

I use the solution in my company for our different clients who use Ubiquiti Wireless, considering that it is a fairly reliable tool. The tool provides a yearly subscription for a service. The product has a web interface on which you can log in, ensuring that it is always available while allowing you to see what is going on in your environment. You can control the features of the tool. You can use the tool for mapping or building features and to check various access points. With the product in place, you can look at the access points of more than 200 devices, and it can also handle more devices as it allows users to add other access points. With Ubiquiti Wireless, the actual range for the access point is fairly good. The product has features like controller migrations.

The most valuable features of the solution from a networking perspective stem from its ability to allow users to customize the various access points, and since our company is able to push in the updates in the tool, we can get better management capabilities and connectivity. Ubiquiti Wireless allows you to see the ports and the power consumed. When Ubiquiti Wireless is used in conjunction with switches, you can stay on the same web interface and manage the switches and access points by using the same credentials. Basically, the tool allows you to manage the whole network through a single web interface. You can give permissions or use SSH on devices and be able to use the command line to do various things, including updating the access points or resetting their statuses. The tool provides a web interface and command line facilities.

The product lacks to offer reliability to users. From an improvement perspective, the product needs to be made more reliable. The tool should also offer better support and warranties. The tool only provides a standard warranty, which gets very annoying. I have had experiences where the users of the tool keep receiving updates continuously, and you can have the latest firmware pushed into the solution, which may cause a problem. You can't opt to go for an RMA process or get any support on the tool because it doesn't offer any support after twelve months of purchase.

The latest stuff provided by the product is not as reliable as the older ones provided by the solution.

The product's stability is an area of concern where improvements are required.

The solution's technical support needs to be improved so that users can communicate with faster or more responsive support personnel with knowledgeable technical team members and get customer-friendly support. You can only get support for the product within the first twelve months of purchase, after which you won't get any support.

I have been using Ubiquiti Wireless for eight years.

Stability-wise, I rate the solution a four or five out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around 2,000 to 3,000 people in my company use the product.

The product is extensively used in my company. My company plans to increase the use of the product.

I rate the technical support a four out of ten.

Neutral

I have experience with Cisco. I started to use Ubiquiti Wireless because of its web interface.

The product's initial setup phase is fairly straightforward, but it all depends on how much of a complex infrastructure you have. In general, the setup process is straightforward. If a user wants to have some advanced stuff during the product's setup phase, the process can get a lot complicated.

With the controller part, the product's user can manage the devices on the cloud.

The solution is deployed on an on-premises model.

The time required to take care of the product's setup phase depends on how a user wants to deal with the setup process. For a simple connection, a straightforward setup process is required. For managing the complex stuff, the setup process can get complicated.

I took care of the product's installation phase.

There aren't any license costs attached to the product.

I evaluated products from Cisco and Meraki against Ubiquiti Wireless.

Speaking about the indoor or outdoor environments where the tool is deployed, I would say that I have deployed it across offices, hotels, warehouses, and mobile shops.

I wouldn't recommend the product to those who plan to use it.

In the past, I would have rated the product an eight out of ten. Presently, I rate the overall product a four out of ten.

We primarily use the solution for wireless connectivity. It's for mobile management. It can manage my switches and everything via mobile. 

It is very user-friendly.

The solution is very straightforward in comparison to other solutions. It's quite quick to deploy.

The solution is stable.

It is scalable. 

It offers very good pricing. 

We'd like the solution to be more stable and have fewer firmware upgrades. More features should be available straight out of the box. It could be less complex and offer more simple principles.

I've been using the solution for a year and a half.

It's very stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

My understanding is the solution can scale. 

We have four or five people using the solution. It's just for home usage. 

I've never needed the help of technical support. I can't speak to how helpful or responsive they are. 

We do not use any other solutions at this time.

It is quite straightforward to set up the solution. It is not overly complex. The deployment was fast and took less than a day.

The setup can be done in-house. There was no need to have any integrators or consultants involved. 

The pricing is quite low and very affordable. I'm not sure of the exact cost.

I did not attempt to evaluate other options before beginning to use the solution. 

We have a mixed environment. The APIs are obviously on-prem, and all the management is in the cloud.

I'm using the latest version of the solution. 

I'd recommend the solution to others. 

If you want a low-cost option, if you don't have the budget, I'd advise you go for Ubiquiti.

I would rate the solution eight out of ten.

We use it to set up wireless WANs ranging from a single access point in a small business to 100 apartments in an accommodation complex.

The solution offers us good situational awareness by providing information on user activity, signal strength, and all the data that you need to manage the system and understand issues. 

The strength of the routers could be improved. When it comes to serious routing, the solution doesn't measure up to the big guys like Juniper and Cisco, but we don't expect it to.

I have been using Ubiquiti Wireless for three years. 

The stability isn't perfect, but that's the nature of a leading edge technology and you learn through working with it.

We've run into a few limitations in what we call large accommodation environments where we've got about 100 wireless devices, trying to do things with USG type routers, onsite controllers, where they run out of capacity. This could have been our technicians making incorrect estimates of what was possible, but we're having to put in small local service to do that function. It would be preferable to have everything occurring in the core router. When that happens, the core device is overloaded and it's difficult to access it remotely. That's been one of the issues we've run into as we've pushed the limit on the number of devices on a single site.
We maintain over 1,000, probably 2,000 devices with just three people.

I can't comment on that as we haven't had to use it much at all.  

I don't do the setup personally, but I can see that once you understand how to roll the solution out, the process is relatively straightforward. Being able to adopt the device, see it on the management system and configure it, are all easy to implement.
Complexity also depends on what you're implementing. Setting everything up in the lab prior to on-site deployment means that you can complete the installation in less than an hour, which makes it look efficient and professional. If adjustments need to be made later it can all be done remotely, this is one of the benefits of cloud management and remote access equipment. 

We have absolutely seen a return on our investment.

We don't have any licensing costs in our use-case. It's low cost, perhaps not the leading edge in the industry, but for the type of industry we work in, the cost suits us perfectly. It's aggressive on price so we can make a margin deploying it, and we can make money managing it for our clients. 

We are a virtual organization with a number of people working from home and coming together to provide solutions.
Most of the equipment switches, wireless equipment cameras etc. work pretty well.
Once everything is up and running, the solution doesn't need much attention at all. That's why we like it. We want to run an efficient business and scale the business well, and not have to hire too many people to do the job. That's working out very well.

In my company, we use Ubiquiti Wireless since it is a very simple product that is very useful for the IT team in our company who manages our office network.

The most valuable feature of the solution is that it is a simple and useful tool that offers good performance.

The documentation and support provided by the solution areas of concern where improvements are required. If some error occurs in the solution, it is not easy to find a person to help you with the troubleshooting process, and moreover, the product doesn't have an online community website to help users.

I have been using Ubiquiti Wireless for a year. I am a customer of the product.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In our company, twelve people use the product.

My company probably has plans to increase the usage of the product.

I have experience with Meraki.

The product's initial setup phase was easy.

The solution is deployed with the help of a router, switch, and Wi-Fi.

The solution can be deployed in an hour.

There is a professional person to handle this step-by-step process of setting up the device.

One person, who is the main engineer in our company, is required to take care of the deployment and maintenance processes of the product.

Ubiquiti Wireless is a cheaply priced product.

Ubiquiti Wireless requires a user to undergo a very easy setup phase, and it is a cheap product.

I rate the overall tool a ten out of ten.

An area for improvement is availability - I sometimes have to wait weeks for their equipment.

The technical support is less than stellar.

From a pricing point of view, Ubiquiti is excellent. They charge around $180 per access point, and the switches are around $1,100, including support and a limited warranty.

The failure rate is very low on these devices - I've had them installed for five years and have only lost one out of a hundred. I'd rate this solution as nine out of ten.