Ubiquiti Wireless Reviews

We are a solution provider and Ubiquiti is one of the wireless products that we implement for our customers. We also implement wired products, such as switches and gateways.

We primarily used this product for building industrial networks in production and manufacturing companies, especially warehouses. This includes offices, as well.

The most valuable feature is the ease of setup.

The control system can be improved by making it easier. You should be able to install it on Linux, by default. It should be delivered with this option, rather than having to rely on something by a third-party.

I have been working with this product for close to ten years.

This is a stable solution.

Ubiquity Wireless is scalable.

There are only 22 people in my organization that use this product but within our installation base, there are thousands of users.

We have no objections and nothing to complain about with their technical support. Everything is fine.

We commonly use a couple of different products including those by Cisco and DrayTek. The choice of model depends on the size of the organization.

The initial setup is very easy. The length of time required depends on how large the installation is. Some deployments are as little as one day, whereas others can take a month to complete.

I was the architect of this solution and I used other companies to complete the installation and deployment. Our customers maintain this product themselves, as they have their own IT departments.

We may increase our installation base for Ubiquity Wireless. However, I want to have an extended portfolio with all of the other products also available.

Overall, this is a product that I recommend.

I would rate this solution a ten out of ten.

On-premises

Range, Reliability, Price

Enables desktop network wide management with minimal learning curve.

End Point data collection. Aggregated (single screen) multi endpoint bandwidth monitor would be a big help. To see which endpoints are consuming most bandwidth in real time.

3 Years. The products I use are airMax, EdgeMax and airVision.

Non whatsoever

Engenius

Adequate

Straightforward

In house

Excellent!

Under $15k setup costs. Approx 50 man days per annum maintenance.

Get training first before deploying. I didn't (due to location) and wish I could have. Learning by doing is not the best way of doing things. However, once up the curve of this equipment is very straightforward to deploy.

I used it briefly, primarily for a small deployment. That included the controller and a couple of access points. The deployment took place over the course of a few months. It was just for wireless connectivity in an office setup.

The ease of the setup is one of its most valuable aspects.

The pricing is excellent. The controller is actually free and we pay for the access points only.

The solution needs to improve its features and offer more to the customer.

The integration capability needs to be a bit more robust.

The active directory is where they could do some more work.

I've used the solution for a while, here and there.

Where I have used this solution, for the use cases I've dealt with, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

For a small deployment, they are very good. I haven't used them in a very large deployment, and therefore can't speak to its scalability.

That said, it's my understanding that you can definitely add more access points if you need to.

The latest deployment was for an office of about 20 people. It's not a big job by any means.

I haven't had any reason to connect with technical support and therefore cannot speak to how helpful or responsive they are. 

The initial setup is not overly complex or difficult. It's very easy to set up. That's a great selling point, actually. The implementation rolls out very simply and it's quite straightforward.

The entire installation is very quick and takes less than an hour to execute.

We have two admins and four engineers that can handle deployment and maintenance responsibilities.

I can handle implementations on my own. I do not need the assistance of a consultant or integrator. It's pretty simple to do.

The pricing is very reasonable. It's not overly expensive. The way you are charged is as follows: the controller is free; we simply pay for the access points only. It's very affordable.

You just have the one-off initial cost. You don't have to pay a monthly fee or anything like that.

We're using the latest version of the solution. I can't speak to the exact version number, however. 

In general, I would rate the solution at a six out of ten. It's a decent solution.

I'd recommend the solution to other users or companies that need a smaller-sized deployment. It's a cheaper option and would work well for them.

On-premises

We use Ubiquiti for point-to-point linking. We don't use it for Wi-Fi, we use it for point links and backward links.

We are resellers of Ubiquiti and we install it for our clients.

When you compare with Mikrotik, Mikrotik is more stable than Ubiquiti because they have their own protocols. They have two protocols, proprietary protocols, and CDMA protocols. Mikrotik only uses CDMA protocols.

I would like local support from the parent company.

I have been using Ubiquiti Wireless for years and we are using the latest version.

It's a stable solution but Mikrotik offers more stability.

It's a scalable product. The scalable range is from five kilometers to forty kilometers.

Depending on the model, if we are providing Mbps, we are using a higher-end model of Ubiquiti and Mikrotik for users.

There is no technical support by parent companies. In India, there is only the import product. There is no channel or distributor of Ubiquiti or Mikrotik.

They should have local support available.

We use wireless products such as Cambium and Mikrotik.

Ubiquiti is easier to install than Mikrotik.

You can install Ubiquiti in 30 minutes, and Mikrotik will take two hours.

Ubiquiti doesn't present any issues for our engineers to maintain but Mikrotik is a bit more complicated.

We have plans to continue selling this solution.

I would recommend Ubiquiti, but my preference would be Mikrotik and that is the one that I recommend.

I would rate Ubiquiti an eight out of ten.

We mostly use the solution for Wi-Fi access points. Mostly it's indoors, but sometimes it's outdoors as well.

We use the solution for many of our smaller customers and the cloud management aspect of the solution is very good. If you compare it to other vendors that have a controller, it's much easier to manage the cloud-based solution because we travel a lot. It allows us to manage everything from any place.

We tried to create an access point with built-in voice and sound that we could use in schools, for example. We tried to create something that could play sounds or messages out of the access points. We wanted to, for example, use it as a school bell instead of using other equipment. It didn't work very well. It turns out when you connect to the Ubiquiti Wireless access point, it's not possible to send simple messages (like what is going on in the canteen, or some news update for the school, etc.). We had to use the on-premises version, as the cloud version wouldn't allow for this.

Ubiquiti has a lot of cool features but not everything is included in the management portal. I'd like to see a bit more added, like sound messages and the camera system. They should be part of the management platform and not part of a standalone system.

I've been using the solution for four years or so.

The stability is okay, but we do have problems if we use it for heavily populated areas (like an airport). We sometimes lose connectivity, but normally we use it for not so populated areas. For a normal-sized school, there's no stability problem. It works very well there because it's relatively small.

We've never had to contact technical support. We fix any problems ourselves.

The initial setup, at least the switches in and the access points, is very easy.

I handle the implementation myself. I'm a WI-FI technician, so other people tend to ask me for help.

We don't pay any licensing costs. You can choose a subscription package it you prefer, or just pay once.

We are a reseller of Ubiquiti hardware.

We always use the most up-to-date version of the solution and update it all the time. We use the private cloud deployment model. We've also used the on-premises deployment model, however, most clients prefer the private cloud.

I'd rate the solution seven out of ten.

We use the solution for individuals that need access to the office network. This solution allows them to be connected to their mobile, desktop, laptops, and tablets, or any other kind of internal information which is being sent to the cloud. 

I have found the most valuable features to be how user-friendly it is and how simple it is to do the configurations.

This solution should be more robust when it comes to connectivity and improve wireless technology.

I have been using the solution for one year.

I have found the solution to be stable.

The solution is scalable. We have 100 people using the solution in my organization.

The technical support is good.

I have been using Aruba solutions in the past and they have some advantages to this one. Aruba is more prudent and robust overall. However, in Aruba, you have to configure it a lot with many details.

I did the deployment myself.

The price has been fair for what I have been using it for. There is no license for this solution.

I would recommend this solution to others. However, if you have the extra budget I would select Aruba instead.

I rate Ubiquiti Wireless an eight out of ten.

On-premises

We've used this solution for consulting and industrial companies.

It's a good, quality product.

The pricing of the solution is excellent. It offers a great value.

The roaming between the cells could be a bit improved.

The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example.

We've been dealing with the solution for three or four years.

The solution is largely stable. Sometimes the controller crashes, however, the access points work correctly. We've found that now that they have changed the controller it's more stable. For the most part, it's okay.

The solution is very easy to scale. If a company needs to expand this solution, it can do so fairly easily.

There isn't really technical to speak of. You can't just call anyone.

You have only an online community. I only opened up one ticket to them for a personal product that I bought from them. It was a camera. The answer from the technician was via email and it took a very long to get an answer without a real solution. It's declared that you pay less due to the lack of support, and, if you need help, you go to find your answers within the community.

The initial setup is very straightforward. It's not complex at all.

Deployment is very, very fast. It only takes about three minutes or so.

We'll handle the maintenance for our client as required.

Our company can handle the implementation for our clients. However, they must read the manual and understand the solution as well.

The solution is much more affordable than other options, including Meraki and Fortinet.

All services are including in the price. You don't have to pay for add-ons, for example.

You buy it. It's easy to pay for it. After that, there's nothing else to worry about in terms of licensing. Only when it breaks do you have to worry. 

The warranty for Ubiquiti is only one year. You cannot renew or extend the warranty. If after one year it's broken, you need to buy another one.

If you are comparing this solution to Cisco or Fortinet, the main difference is the price. 

However, behind Fortinet and Cisco Meraki you have the support and you have a controller with more functionality. They are a different kind of product. That said, the big difference is based on the price and the budget of the customer.

We're resellers. You don't need to have a relationship with the product in order to sell it. In other cases, you need to be certified. We have certification with Fortinet and Cisco Meraki as well.

Whether or not we use the latest version of the solution depends on the clients and their needs.

Ubiquiti has both on-premise and cloud. It has a controller whereby you can access the cloud. 

The solution is best suited for small to medium-sized enterprises.

I'd recommend the solution. I use it myself, and you can't beat the price.

I'd rate the solution nine out of ten. It's quite good.

Valuable features include the fact that the solution is very easy to manage. The Unify platform is very good and the Edge platform is very stable. It's a well priced solution and as far as I'm concerned, it's enterprise class. Training was easy and reasonable, and it's all very good.

There's one feature that they're missing that's critical, and that is automatic channel assignment. RF channel assignment, which their current controller is not doing. Cisco has this but Ubiquiti doesn't. The only time the channel is reassigned is during reboot of the access point. But there's no dynamic channel management and power management of the Ubiquiti gear.

I've been using this solution for four years. 

The solution is stable.

It's a very scalable solution. 

Ubiquiti technical support is very good. 

I'm not sure about licensing but you don't have to pay for ongoing maintenance which is great.

I would highly recommend this product. Just do the training and it's great. 

I would rate this product a nine out of 10.