It's useful for me because I can extend more devices to my clients so that they can connect in the summertime. In the summertime, you have high traffic because everyone is on vacation, and they can connect to a wireless solution.
Network Administrator at a real estate/law firm with 201-500 employees
Is stable and easy to install
Pros and Cons
- "I like that it's very easy and very stable. It's easy to install as well."
- "We need an official distributor in Egypt as we don't have one right now."
What is our primary use case?
What is most valuable?
I like that it's very easy and very stable. It's easy to install as well.
What needs improvement?
We need an official distributor in Egypt as we don't have one right now. Also, integration with other platforms will be good.
For how long have I used the solution?
I've been using it for six years.
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What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
Sometimes, I feel it's scalable. We have 500 users of this solution.
How was the initial setup?
It took 10 minutes to install one device. We needed 2 administrators for installation and maintenance.
What other advice do I have?
On a scale from one to ten, I would rate Ubiquiti Wireless at ten. I strongly recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

ICT Manager/Systems Administrator at a university with 201-500 employees
Reasonable pricing and very stable but needs better integration capabilities
Pros and Cons
- "The ease of the setup is one of its most valuable aspects."
- "The solution needs to improve its features and offer more to the customer."
What is our primary use case?
I used it briefly, primarily for a small deployment. That included the controller and a couple of access points. The deployment took place over the course of a few months. It was just for wireless connectivity in an office setup.
What is most valuable?
The ease of the setup is one of its most valuable aspects.
The pricing is excellent. The controller is actually free and we pay for the access points only.
What needs improvement?
The solution needs to improve its features and offer more to the customer.
The integration capability needs to be a bit more robust.
The active directory is where they could do some more work.
For how long have I used the solution?
I've used the solution for a while, here and there.
What do I think about the stability of the solution?
Where I have used this solution, for the use cases I've dealt with, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.
What do I think about the scalability of the solution?
For a small deployment, they are very good. I haven't used them in a very large deployment, and therefore can't speak to its scalability.
That said, it's my understanding that you can definitely add more access points if you need to.
The latest deployment was for an office of about 20 people. It's not a big job by any means.
How are customer service and technical support?
I haven't had any reason to connect with technical support and therefore cannot speak to how helpful or responsive they are.
How was the initial setup?
The initial setup is not overly complex or difficult. It's very easy to set up. That's a great selling point, actually. The implementation rolls out very simply and it's quite straightforward.
The entire installation is very quick and takes less than an hour to execute.
We have two admins and four engineers that can handle deployment and maintenance responsibilities.
What about the implementation team?
I can handle implementations on my own. I do not need the assistance of a consultant or integrator. It's pretty simple to do.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. It's not overly expensive. The way you are charged is as follows: the controller is free; we simply pay for the access points only. It's very affordable.
You just have the one-off initial cost. You don't have to pay a monthly fee or anything like that.
What other advice do I have?
We're using the latest version of the solution. I can't speak to the exact version number, however.
In general, I would rate the solution at a six out of ten. It's a decent solution.
I'd recommend the solution to other users or companies that need a smaller-sized deployment. It's a cheaper option and would work well for them.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ubiquiti Wireless
August 2025

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867,497 professionals have used our research since 2012.
Junior Network Engineer at Easy Systems
Flexible, easy to use, simple installation, and has good technical support
Pros and Cons
- "The solution is easy to use and flexible."
What is our primary use case?
This solution is used for networking WiFi access.
What is most valuable?
The solution is easy to use and flexible.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
The support they provide for the solution is great.
How was the initial setup?
The installation is very easy and took approximately one.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is high and could be cheaper.
What other advice do I have?
I would recommend this solution to others.
I rate Ubiquiti Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT & Software Manager at a energy/utilities company with 51-200 employees
Very flexible and easy to use
Pros and Cons
- "Easy to use and flexible."
- "Could be more secure and the controller more user-friendly."
What is our primary use case?
Our primary use case is for office networking. We are customers of Ubiquiti and I'm the IT and software manager.
What is most valuable?
This product is easy to use and it's very flexible.
What needs improvement?
It would help if the product were more secure and the controller was more user-friendly.
For how long have I used the solution?
I've been using this solution for a couple of years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This is a scalable product.
How was the initial setup?
The initial setup is straightforward, I did it myself. We have around 40 users in the company. We have three or four developers who were involved in deployment and still now in the maintenance of the solution.
What other advice do I have?
I'm going to continue using this solution and I recommend it.
I rate this product an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Member at Pender & Associates
Is stable, scalable, flexible, and easy to install
Pros and Cons
- "Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well."
- "The cost is on the higher side and could be lower."
What is our primary use case?
The primary use case is to provide wireless access.
What is most valuable?
Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well.
What needs improvement?
The cost could be lower.
For how long have I used the solution?
I've been using this solution for, maybe, two or three years.
What do I think about the stability of the solution?
Ubiquiti Wireless is stable, and I'm quite happy with it.
What do I think about the scalability of the solution?
It is scalable. We currently have 20 customers using this solution.
How was the initial setup?
Installation is quite straightforward and quick.
What about the implementation team?
I'm a managed service provider, and we deploy networks as well. I handle the network side, and the technician handles the onsite work.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees for this solution, but the cost is on the higher side.
What other advice do I have?
It's not a one file device. It's a whole network. It's Wi-Fi, wired, a security gateway, etc. It has all of these different components to it and is not just Wi-Fi. However, the price is on the higher side, but you're getting better equipment for it. So, I would rate Ubiquiti Wireless at nine on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Easy to configure, simple to use, and reliable
Pros and Cons
- "I have found the most valuable features to be how user-friendly it is and how simple it is to do the configurations."
- "This solution should be more robust when it comes to connectivity and improve wireless technology."
What is our primary use case?
We use the solution for individuals that need access to the office network. This solution allows them to be connected to their mobile, desktop, laptops, and tablets, or any other kind of internal information which is being sent to the cloud.
What is most valuable?
I have found the most valuable features to be how user-friendly it is and how simple it is to do the configurations.
What needs improvement?
This solution should be more robust when it comes to connectivity and improve wireless technology.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable. We have 100 people using the solution in my organization.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
I have been using Aruba solutions in the past and they have some advantages to this one. Aruba is more prudent and robust overall. However, in Aruba, you have to configure it a lot with many details.
What about the implementation team?
I did the deployment myself.
What's my experience with pricing, setup cost, and licensing?
The price has been fair for what I have been using it for. There is no license for this solution.
What other advice do I have?
I would recommend this solution to others. However, if you have the extra budget I would select Aruba instead.
I rate Ubiquiti Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at It logic
Easy to install and maintain, good for point-to-point linking
Pros and Cons
- "Ubiquiti is easier to install than Mikrotik."
- "I would like local support from the parent company."
What is our primary use case?
We use Ubiquiti for point-to-point linking. We don't use it for Wi-Fi, we use it for point links and backward links.
We are resellers of Ubiquiti and we install it for our clients.
What needs improvement?
When you compare with Mikrotik, Mikrotik is more stable than Ubiquiti because they have their own protocols. They have two protocols, proprietary protocols, and CDMA protocols. Mikrotik only uses CDMA protocols.
I would like local support from the parent company.
For how long have I used the solution?
I have been using Ubiquiti Wireless for years and we are using the latest version.
What do I think about the stability of the solution?
It's a stable solution but Mikrotik offers more stability.
What do I think about the scalability of the solution?
It's a scalable product. The scalable range is from five kilometers to forty kilometers.
Depending on the model, if we are providing Mbps, we are using a higher-end model of Ubiquiti and Mikrotik for users.
How are customer service and technical support?
There is no technical support by parent companies. In India, there is only the import product. There is no channel or distributor of Ubiquiti or Mikrotik.
They should have local support available.
Which solution did I use previously and why did I switch?
We use wireless products such as Cambium and Mikrotik.
How was the initial setup?
Ubiquiti is easier to install than Mikrotik.
You can install Ubiquiti in 30 minutes, and Mikrotik will take two hours.
Ubiquiti doesn't present any issues for our engineers to maintain but Mikrotik is a bit more complicated.
What other advice do I have?
We have plans to continue selling this solution.
I would recommend Ubiquiti, but my preference would be Mikrotik and that is the one that I recommend.
I would rate Ubiquiti an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
President at a tech services company with 11-50 employees
Excellent pricing, good functionality, and very scalable
Pros and Cons
- "The pricing of the solution is excellent. It offers a great value."
- "The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example."
What is our primary use case?
We've used this solution for consulting and industrial companies.
What is most valuable?
It's a good, quality product.
The pricing of the solution is excellent. It offers a great value.
What needs improvement?
The roaming between the cells could be a bit improved.
The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example.
For how long have I used the solution?
We've been dealing with the solution for three or four years.
What do I think about the stability of the solution?
The solution is largely stable. Sometimes the controller crashes, however, the access points work correctly. We've found that now that they have changed the controller it's more stable. For the most part, it's okay.
What do I think about the scalability of the solution?
The solution is very easy to scale. If a company needs to expand this solution, it can do so fairly easily.
How are customer service and technical support?
There isn't really technical to speak of. You can't just call anyone.
You have only an online community. I only opened up one ticket to them for a personal product that I bought from them. It was a camera. The answer from the technician was via email and it took a very long to get an answer without a real solution. It's declared that you pay less due to the lack of support, and, if you need help, you go to find your answers within the community.
How was the initial setup?
The initial setup is very straightforward. It's not complex at all.
Deployment is very, very fast. It only takes about three minutes or so.
We'll handle the maintenance for our client as required.
What about the implementation team?
Our company can handle the implementation for our clients. However, they must read the manual and understand the solution as well.
What's my experience with pricing, setup cost, and licensing?
The solution is much more affordable than other options, including Meraki and Fortinet.
All services are including in the price. You don't have to pay for add-ons, for example.
You buy it. It's easy to pay for it. After that, there's nothing else to worry about in terms of licensing. Only when it breaks do you have to worry.
The warranty for Ubiquiti is only one year. You cannot renew or extend the warranty. If after one year it's broken, you need to buy another one.
Which other solutions did I evaluate?
If you are comparing this solution to Cisco or Fortinet, the main difference is the price.
However, behind Fortinet and Cisco Meraki you have the support and you have a controller with more functionality. They are a different kind of product. That said, the big difference is based on the price and the budget of the customer.
What other advice do I have?
We're resellers. You don't need to have a relationship with the product in order to sell it. In other cases, you need to be certified. We have certification with Fortinet and Cisco Meraki as well.
Whether or not we use the latest version of the solution depends on the clients and their needs.
Ubiquiti has both on-premise and cloud. It has a controller whereby you can access the cloud.
The solution is best suited for small to medium-sized enterprises.
I'd recommend the solution. I use it myself, and you can't beat the price.
I'd rate the solution nine out of ten. It's quite good.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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