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reviewer1028196 - PeerSpot reviewer
Health Information Services Systems Engineer at a performing arts with 1,001-5,000 employees
Real User
Dec 4, 2021
Cost-effective, scales well, reliable, but they have security flaws
Pros and Cons
  • "I like the simplicity, the ease of use."
  • "Ubiquiti Wireless scales very well."
  • "After upgrades to the interface, some features disappear."
  • "There are some outstanding security flaws. We had a security incident that forced us to re-evaluate our security posture, when we did, we were corporate mandated to stop using it."

What is our primary use case?

We use this solution as wifi wireless points and controllers.

What is most valuable?

I like the simplicity, the ease of use. 

What needs improvement?

Occasionally the upgraded firmware causes errors. When they update the interface some features disappear.

There are some outstanding security flaws.

We had a security incident that forced us to re-evaluate our security posture, when we did, we were corporate mandated to stop using it.

For how long have I used the solution?

I have been working with Ubiquiti Wireless for eight years.

Buyer's Guide
Ubiquiti Wireless
May 2026
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What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Ubiquiti Wireless scales very well.

What's my experience with pricing, setup cost, and licensing?

It's a cost-effective solution.

What other advice do I have?

This solution is better suited for small to medium-sized businesses.

I would rate Ubiquiti Wireless a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees
Real User
Sep 22, 2021
Stable, easy to install, and easy to use
Pros and Cons
  • "We have found the product to be scalable."
  • "The management they have the UniFi Controller allows you to manage everything including access from the entrance location from the server."
  • "I would prefer if the solution offered more integration capabilities."

What is our primary use case?

We deployed it alongside Linksys. The way I'm using it is the way I have used Linksys.

We can use it for WLAN deployments and outdoor wireless connectivity. We can use it for wireless hotspots - the long range type.

What is most valuable?

The management they have the UniFi Controller allows you to manage everything including access from the entrance location from the server.

The solution is stable.

We have found the product to be scalable.

Its server is easy to use.  

The product is easy to install.

What needs improvement?

How easy it is to install depends on the knowledge base of the person doing it. It can get a bit technical.

I would prefer if the solution offered more integration capabilities. 

For how long have I used the solution?

We've used the solution for more than four years at this point. It's been a while.

What do I think about the stability of the solution?

The solution has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is very good. If a company needs to expand it, it can do so.

How are customer service and technical support?

I've never contacted technical support. I wouldn't be able to comment on how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We use the solution alongside Linksys. We later migrated to UniFi in one of our offices.

How was the initial setup?

The product is easy to install, however, it's technical. You need to have a technical person involved, and if you do it will be an easy installation. 

What's my experience with pricing, setup cost, and licensing?

You buy the solution outright. However, I cannot speak to the exact pricing. 

What other advice do I have?

I'd rate the solution at a ten out of ten. I've found the solution to be very good overall.

I would recommend the solution to other users and companies. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Ubiquiti Wireless
May 2026
Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,258 professionals have used our research since 2012.
reviewer1606617 - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Real User
Aug 28, 2021
Is stable and easy to install
Pros and Cons
  • "I like that it's very easy and very stable. It's easy to install as well."
  • "We need an official distributor in Egypt as we don't have one right now."

What is our primary use case?

It's useful for me because I can extend more devices to my clients so that they can connect in the summertime. In the summertime, you have high traffic because everyone is on vacation, and they can connect to a wireless solution.

What is most valuable?

I like that it's very easy and very stable. It's easy to install as well.

What needs improvement?

We need an official distributor in Egypt as we don't have one right now. Also, integration with other platforms will be good.

For how long have I used the solution?

I've been using it for six years.

What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

Sometimes, I feel it's scalable. We have 500 users of this solution.

How was the initial setup?

It took 10 minutes to install one device. We needed 2 administrators for installation and maintenance.

What other advice do I have?

On a scale from one to ten, I would rate Ubiquiti Wireless at ten. I strongly recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Jun 23, 2021
Reasonable pricing and very stable but needs better integration capabilities
Pros and Cons
  • "The ease of the setup is one of its most valuable aspects."
  • "The initial setup is not overly complex or difficult; it's very easy to set up and that's a great selling point, as the implementation rolls out very simply and the entire installation is very quick and takes less than an hour to execute."
  • "The solution needs to improve its features and offer more to the customer."

What is our primary use case?

I used it briefly, primarily for a small deployment. That included the controller and a couple of access points. The deployment took place over the course of a few months. It was just for wireless connectivity in an office setup.

What is most valuable?

The ease of the setup is one of its most valuable aspects.

The pricing is excellent. The controller is actually free and we pay for the access points only.

What needs improvement?

The solution needs to improve its features and offer more to the customer.

The integration capability needs to be a bit more robust.

The active directory is where they could do some more work.

For how long have I used the solution?

I've used the solution for a while, here and there.

What do I think about the stability of the solution?

Where I have used this solution, for the use cases I've dealt with, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

For a small deployment, they are very good. I haven't used them in a very large deployment, and therefore can't speak to its scalability.

That said, it's my understanding that you can definitely add more access points if you need to.

The latest deployment was for an office of about 20 people. It's not a big job by any means.

How are customer service and technical support?

I haven't had any reason to connect with technical support and therefore cannot speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup is not overly complex or difficult. It's very easy to set up. That's a great selling point, actually. The implementation rolls out very simply and it's quite straightforward.

The entire installation is very quick and takes less than an hour to execute.

We have two admins and four engineers that can handle deployment and maintenance responsibilities.

What about the implementation team?

I can handle implementations on my own. I do not need the assistance of a consultant or integrator. It's pretty simple to do.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not overly expensive. The way you are charged is as follows: the controller is free; we simply pay for the access points only. It's very affordable.

You just have the one-off initial cost. You don't have to pay a monthly fee or anything like that.

What other advice do I have?

We're using the latest version of the solution. I can't speak to the exact version number, however. 

In general, I would rate the solution at a six out of ten. It's a decent solution.

I'd recommend the solution to other users or companies that need a smaller-sized deployment. It's a cheaper option and would work well for them.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Junior Network Engineer at Easy Systems
Real User
Jun 18, 2021
Flexible, easy to use, simple installation, and has good technical support
Pros and Cons
  • "The solution is easy to use and flexible."
  • "The support they provide for the solution is great."
  • "The price of the solution is high and could be cheaper."

What is our primary use case?

This solution is used for networking WiFi access.

What is most valuable?

The solution is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The support they provide for the solution is great.

How was the initial setup?

The installation is very easy and took approximately one.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high and could be cheaper.

What other advice do I have?

I would recommend this solution to others.

I rate Ubiquiti Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
it_user1454037 - PeerSpot reviewer
IT & Software Manager at a energy/utilities company with 51-200 employees
Real User
Jun 1, 2021
Very flexible and easy to use
Pros and Cons
  • "This product is easy to use and it's very flexible."
  • "It would help if the product were more secure and the controller was more user-friendly."

What is our primary use case?

Our primary use case is for office networking. We are customers of Ubiquiti and I'm the IT and software manager. 

What is most valuable?

This product is easy to use and it's very flexible. 

What needs improvement?

It would help if the product were more secure and the controller was more user-friendly.

For how long have I used the solution?

I've been using this solution for a couple of years. 

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable product. 

How was the initial setup?

The initial setup is straightforward, I did it myself. We have around 40 users in the company. We have three or four developers who were involved in deployment and still now in the maintenance of the solution. 

What other advice do I have?

I'm going to continue using this solution and I recommend it.

I rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1576317 - PeerSpot reviewer
System Engineer at DIMASOFT.NET
Reseller
May 15, 2021
Priced well, centralized management, and quality monitoring
Pros and Cons
  • "I have found the most valuable features to be the ability to use the main centralized administration process and the internet."
  • "We use different models of the solution but in some cases, the security could improve in the adaptive portal, be a little more robust, and easier to use."
  • "Technical support is very poor, this is an area needing improvement. It is difficult to find someone qualified here in Latin America to have an answer to our problems."

What is our primary use case?

We use the solution to connect our buildings and stations together.

What is most valuable?

I have found the most valuable features to be the ability to use the main centralized administration process and the internet.

What needs improvement?

We use different models of the solution but in some cases, the security could improve in the adaptive portal, be a little more robust, and easier to use.

For how long have I used the solution?

I have been using the solution for approximately 10 years.

What do I think about the stability of the solution?

One of the best features is that the solution sends you constant alarms when you have problems with the service organization. It is stable but could improve.

What do I think about the scalability of the solution?

The scalability of the solution is good. Our clients are typically medium-size businesses. Our clients frequently tell us to install Aruba from HP, Cisco, or Juniper. They see this solution as best suited for small enterprises. We have to explain to them Ubiquiti is working on the security and stability of their wireless network.

How are customer service and technical support?

Technical support is very poor, this is an area needing improvement. It is difficult to find someone qualified here in Latin America to have an answer to our problems. It can take up to three days for someone to come with a possible solution. We end up browsing the internet for solutions to our problems rather than waiting for support. 

How was the initial setup?

The installation was not easy. The documentation was not straightforward and they were not complete. They need to improve on this. We had to navigate the internet to find solutions to many of our issues. There was not one place we could have all the information needed for the installation to go smoothly. The deployment took approximately three days.

What about the implementation team?

We do the implementation of the solution. We use one technician and an engineer to do the maintenance and deployment of the solution. The typical time it takes is approximately one day to make an analysis of the information, find security risks, and make a solution.

What's my experience with pricing, setup cost, and licensing?

This solution is cheaper compared to others.

Which other solutions did I evaluate?

Our clients have evaluated HP and Cisco solutions. They are really expensive. We have to find a solution that has a certain level of quality, that can monitor well, and has good security, this solution matches those needs.

What other advice do I have?

I would recommend this solution. However, they need to work on support services.

I rate Ubiquiti Wireless an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Managing Member at Pender & Associates
Real User
Top 20
May 10, 2021
Is stable, scalable, flexible, and easy to install
Pros and Cons
  • "Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well."
  • "The cost is on the higher side and could be lower."

What is our primary use case?

The primary use case is to provide wireless access.

What is most valuable?

Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well.

What needs improvement?

The cost could be lower.

For how long have I used the solution?

I've been using this solution for, maybe, two or three years.

What do I think about the stability of the solution?

Ubiquiti Wireless is stable, and I'm quite happy with it.

What do I think about the scalability of the solution?

It is scalable. We currently have 20 customers using this solution.

How was the initial setup?

Installation is quite straightforward and quick.

What about the implementation team?

I'm a managed service provider, and we deploy networks as well. I handle the network side, and the technician handles the onsite work.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees for this solution, but the cost is on the higher side.

What other advice do I have?

It's not a one file device. It's a whole network. It's Wi-Fi, wired, a security gateway, etc. It has all of these different components to it and is not just Wi-Fi. However, the price is on the higher side, but you're getting better equipment for it. So, I would rate Ubiquiti Wireless at nine on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Download our free Ubiquiti Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Ubiquiti Wireless Report and get advice and tips from experienced pros sharing their opinions.