UiPath Reviews

We use UiPath to automate the repetitive reporting tasks in our organization. I am currently using UiPath for five Oracle-based projects.

UiPath has increased our organization's productivity and efficiency and saved us money. 

There is a short learning curve. We can learn to use it in one month, compared to other RPA solutions that take three months.

Building automation using UiPath is simple.

UiPath enables us to implement end-to-end automation. First, I build the code based on the customer's requirements and run the code in UiPath. Then, I run the code using an orchestrator on our VM when it is put into production.

The UiPath Community is a great place to find information without having to contact the technical support team.

I am a big fan of the UiPath Academy courses. When I first started using UiPath, I took all of the courses, which helped me immensely. Whenever I need to learn a new UiPath task, I simply go to the Academy courses.

UiPath helps speed up digital transformation and reduce costs.

If we input data into UiPath correctly, it can help reduce human error by 95 percent.

UiPath has helped to free up 25 percent of our employees' time by automating recurring tasks, allowing them to focus on other tasks.

It has helped our organization save around 30 percent of our organizational costs.

UiPath is user-friendly. Compared to other RPA tools that require knowledge of a programming language, UiPath requires less coding.

Occasionally, we receive an error message stating that a UiPath element is invalid, even though it should be working. This is frustrating and needs to be addressed.

UiPath needs to improve the selector and offer better integration for Python.

I have been using UiPath for two years.

I would rate the stability a seven out of ten because we sometimes encounter errors.

I would rate the scalability an eight out of ten.

The technical support is good but I usually find my answers using the UiPath Community forum.

Neutral

The deployment is not complex compared to other RPAs that require knowledge of Python or Java.

Deployment time varies depending on the use case but averages two to three days.

One person can complete the deployment.

UiPath offers two versions of its solution: a free Community edition and a licensed Enterprise edition. The Enterprise edition includes all features and automatic updates, which are not available in the Community edition.

The cost for UiPath is affordable.

I would rate UiPath a nine out of ten.

Basic maintenance is required for UiPath.

We have UiPath deployed in four of our departments including sales, booking, comp, and operations. In my department, we have five UiPath licenses.

We use UiPath to automate routine tasks in our organization.

Building automation using UiPath is easy.

We have used UiPath to automate sustainable production tasks for some clients. The automation saved our clients time.

The UiPath user community is a place where we can learn more easily.

Since implementing UiPath, it has saved our clients a lot of time.

We can use UiPath Academy courses to learn about the product and apply that knowledge in our organization.

The AI functionality in UiPath enables us to easily improve our more complex automation processes.

The AI functionality has helped us automate more processes.

UiPath has helped reduce human errors by 90 percent in our automation.

UiPath has helped free up 50 to 80 hours per week of employee time.

It has helped us reduce costs by 80 percent by automating routine tasks.

Integration with third-party tools, machine learning models, and document processing are all valuable features.

The price always has room for improvement.

I have been using UiPath for two years.

UiPath is stable.

UiPath is easily scalable.

I previously used Microsoft Power Automate. Although both tools are popular, UiPath is easier to integrate with third-party tools and more accurate.

The initial setup is straightforward. The deployment took one and a half hours.

UiPath's cost is moderate.

I would rate UiPath a nine out of ten.

The maintenance required is minimal.

We have UiPath deployed in one location.

I recommend UiPath.

We use UiPath for data scraping to extract information. Specifically, as a financial institution, we gather financial information from various websites. UiPath helps us extract the required data from these web pages. Additionally, we have another use case where we track tickets for vehicles here in Guatemala. Furthermore, we utilize UiPath for internal processes, such as generating reports and publishing information on social media.

Building automation with UiPath is made easy by the presence of UiPath Academy. We have access to all the basic and intermediate courses, and the solution is designed to be user-friendly.

UiPath enables us to extract information from various websites and share it on social media, which has had a significant impact on our organization.

UiPath's user community provides excellent value. The community has helped us with many things we were not aware of.

We can enroll our employees and programmers in UiPath Academy. This will help our programmers generate ideas about the tasks they can accomplish using UiPath and share their ideas with others.

UiPath facilitates the enhancement of our digital transformation while simultaneously reducing the cost of digital automation.

UiPath has helped us reduce human errors. In the past, we relied on a person to post on our social media every morning, and there were times when they would forget. With UiPath, we can now post every morning on time with zero errors.

UiPath has helped us save employees' time, allowing them to focus on other projects. Previously, our users had to manually generate 50 to 60 reports from various organizations. However, with UiPath, these reports are now generated automatically, freeing up our users' time to analyze the data instead of spending it on report generation. 

The most valuable feature is the ability to utilize UiPath beyond our scheduled work hours, making it available 24 hours a day.

UiPath can enhance the number of applications with which we can interact. Technology has a significant impact these days, especially in the realm of social media. If UiPath could interact with more popular applications currently available, it would be highly beneficial.

I have been using UiPath for 15 years.

The technical support is excellent and responds quickly.

Positive

We also had to pay for Bloomberg Automation in order to effectively utilize UiPath in our organization.

I would rate UiPath a ten out of ten. With UiPath, we are able to accomplish nearly all the ideas that our partners have generated, except for those involving third parties.

I recommend UiPath, but the only way to truly determine its effectiveness within an organization and its potential for cost savings is to give it a try.

We do not have any specific use cases for UiPath. We automate areas where we have a large volume of work.

UiPath makes it easy to build automation because it uses a drag-and-drop interface and requires little coding.

We use UiPath to automate our repetitive processes. This reduces manual effort, freeing up employees to focus on other tasks, such as learning new skills and improving their careers. Doing repetitive tasks on a daily basis does not help employees develop their skills or advance their careers.

An associate in the loan approval process must validate licenses, forms, and certain records of the floor person before approving the loan for the next level. This person goes through a lot of paperwork on a daily basis, which can be very tiring. However, we now have UiPath, which uses artificial intelligence and machine learning to extract all the information from the licenses. This reduces the associate's workload by 50 percent, allowing them to complete the rest of the job more easily.

UiPath's automation has resulted in zero errors.

UiPath enables us to implement end-to-end automation. The solution includes all of the components necessary for end-to-end automation, from process identification to deployment. End-to-end automation is very important because it can help businesses save time and money. To identify a process that can be automated, we can either speak with the business team or use UiPath's process mining capacity. Process mining is a technique that can automatically analyze business processes and identify areas that can be automated. Once we have identified a process that can be automated, we can use UiPath to create a robot to automate the process.

UiPath's user community is very large with millions of users. Everyone has questions, and if we have a question, we don't have to post and wait for an answer. There is always someone who already answered the question. For example, if I have a question about selectors, there will be answers to my question. The user community is like a database of answers.

UiPath helped our organization by eliminating repetitive job tasks.

UiPath helped us minimize our on-premises footprint, which is important. For example, let's say an employee used to have to come into the office to check papers or documents to determine if a loan could be processed for a particular individual. Now, that employee can do that work remotely. There is no need for them to go to the dealer and collect all the papers, which can then be submitted or uploaded into a software program. The employee can now do all of this work from their computer.

All team members are required to participate in the UiPath Academy courses suggested by UiPath and to complete the certification. Access to UiPath Academy is great because our employees do not have to go to a particular coaching center to get a certification. They can do it on their own, on their mobile devices, at home, or on their laptops. They can learn at their own pace and in their own time. UiPath Academy has excellent examples and assessments for each chapter, which makes it easier to complete the course.

The AI functionality affects our ability to automate more complex processes. For example, in the UK, there are five different types of licenses that individuals may need to obtain in order to be approved for a loan. This means that there are numerous licenses that need to be processed for each loan application. In order to determine whether a license is expired or legitimate, we need to manually review each one. This can be a time-consuming and error-prone process. However, using AI and machine learning, we can automate this process. AI can be used to identify the different types of licenses that are required for a loan application. Machine learning can then be used to train a model to determine whether a license is expired or legitimate. This allows us to automate the entire process, which can save us time and money.

In our data center, we are unable to develop certain processes because existing rule-based automation is not sufficient. End-to-end automation helps our data center implementation.

UiPath helps reduce the cost of our digital transformation and it does not require upgrades or IT application support.

The solution helped reduce human error by 100 percent. We now have zero errors.

UiPath freed up our employee's time to work on other processes that can not be automated.

By eliminating the need for human intervention in repetitive processes, UiPath saved us costs.

The most valuable features are CR capabilities and logistics automation.

UiPath can improve its AS center region by expanding its reach and addressing technical difficulties in certain areas. While the platform works well on-premises, there are some technical issues that can be resolved when moving to the cloud.

I have been using UiPath for five years. 

I give UiPath's stability a nine out of ten.

I give UiPath's scalability an eight out of ten.

The initial setup is straightforward. However, it requires some technical knowledge, as we will need to connect to the SQL Server and Elasticsearch to create the tables. There is documentation available online that we can use, and we may also need to contact UiPath for assistance.

One person is enough for the deployment.

The implementation was completed in-house.

We have seen a return on investment with UiPath through the elimination of quality errors.

UiPath is a bit more expensive than other similar solutions, and its price is increasing daily.

We evaluated multiple tools to verify our requirements, cost, licensing, and support capabilities.

I give UiPath a nine out of ten. I recommend UiPath to others.

UiPath does not require maintenance.

We use UiPath for PDF annotations, Excel detections, and filtering data.

UiPath can be deployed on-prem or in the cloud. We are primarily using UiPath on the cloud.

The ability to build automation using UiPath is moderate depending on the complexity of the task.

I used UiPath to locate patients that were suffering from Cholera and the automation helped reduce the number of emails and human error.

UiPath enables us to implement end-to-end automation.

Having the ability to implement end-to-end automation is good.

Compared to other tools, UiPath's user community is strong, and we can consistently find solutions to any inquiries we may have.

UiPath has assisted us in minimizing human errors, saving time and money, and enhancing our client relationships by ensuring the timely delivery of our services to clients.

It has helped us reduce our on-prem footprint which is important.

The Academy courses are great and we use them to grow our skills.

The AI technology enables us to efficiently decrease the significant amount of duplicated or inaccurate patient data and quickly delivers precise and reliable results.

The AI has reduced approximately 50 percent of the errors and has provided accurate output in less time.

UiPath has sped up and reduced the cost of our digital transformation.

Our errors have been reduced by 20 to 30 percent.

UiPath has freed up some of our employee's time by 20 to 30 percent and automation has helped reduce human resources.

UiPath has saved our organization money.

The AI capabilities are the most valuable feature because it reduces human error so we can easily maintain our pipelines and we have a 99.99 percent output early.

I would like UiPath to have an offline mode where we can continue to work when there are maintenance issues.

I have been using UiPath for almost three years.

UiPath is stable.

UiPath is highly scalable.

The technical support is great.

Positive

I previously used Microsoft Power Automate but the UI was not good. Also, the user community and commerce support is better with UiPath.

The initial setup is moderate depending on the requirements. An average deployment takes us around 15 minutes.

The implementation is completed in-house.

We receive up to three times the return on investment with UiPath.

The cost of UiPath is reasonable.

I give UiPath a ten out of ten.

UiPath requires minimal maintenance and when it does the Vendor sends us a pipeline if there is an issue with our update.

I recommend UiPath.

We do workflow automation for some of the functions such as form-filling or filtering data accession on the client's web application. We use UiPath RPA for data accession and other processes. We have done workflow automation that:

1. Opens a client's website.
2. Filters out the current data.
3. Lists out all the records that need to be processed.
4. Opens each record.
5. Enters the details gathered from a spreadsheet or somewhere else.
6. Submits the application. 

It does that for all these users that have been filtered out. That's why we're using UiPath.

We're able to automate manual processes and save the effort of our employees. We're also able to save our and our clients' time. With these automations, we could also save the time of healthcare workers and patients. For example, we did automation of insurance claim processing, and based on the feedback that we received, they said that insurance claiming is safer and faster as compared to the previous manual process. For example, previously, if they were processing 100 insurance claims per day, they can now process 250 to 300 claims with automation.

UiPath helps to implement end-to-end automation. We don't have any tool other than UiPath for automation. We build the bot through UiPath and run it on the client's application. We don't have any other automation tool. This end-to-end automation makes up 95% of our business. End-to-end automation is the only thing that we're doing in our current company.

When we started and got our angel funding, we planned to build our own RPA tool for workflow automation. We did the development for almost six months, but we faced a lot of issues. We then decided to use a top, third-party RPA tool. So, we decided on using UiPath. We now have seed funding. UiPath was a savior when we were starting out. Otherwise, we would have faced a lot of issues, and even the company might not have grown without UiPath. UiPath has helped us a lot because they have years of experience building the RPA tool, and they have a lot of features to make the development process smooth.

We have been using NLP for understanding the signature in one of our documents. We just want to get the text out of the documents that have been uploaded to our claims application. For this, we use the UiPath AI functionality. If UiPath doesn't have the AI feature, we might have to get help from the cloud vendor providing AI, but because the AI is built into UiPath, it supports document understanding or language analysis that we're doing. Because AI is integrated with it, we don't have to learn anything, other than UiPath, to get the task done.

One of our workflows is extracting text from images and PDFs. We use UiPath document understanding for that. If they didn't have this feature, we might not have been able to create a workflow for the client for running a process. UiPath has helped us implement more workflows and do more processes.

UiPath has definitely reduced human error. We did have some unattended automations with UiPath but not everything can be automated. Some issues might arise that need to be resolved by a human, but 100% of the things do not need to be done by humans. Because of that, human error gets reduced. For example, we have thousands of documents that need to be classified based on the text they have. If we give that task to humans who have to handle more than 20,000 documents in a day, they will get exhausted and might make errors in classifying the documents. With UiPath automation, it can be done without any human errors. It definitely reduces human error.

UiPath has freed up employee time. The workflow automations that we have done save the time of our employees and our clients. We save approximately two to three hours per day per employee. In a week, there are 10 to 15 hours, and per month, it comes out to be about 100 hours.

UiPath didn't save the cost for us because we're not using UiPath to run the workflow. We just build the workflows and give them to the clients, but it has saved the cost for the clients. For us, it reduces the development effort. It has a lot of tools to build applications.

When it comes to UiPath, the custom robots that we can run in an EC2 instance and the on-premise support are valuable. UiPath has cloud as well as on-premise support. We have some companies that ask to run the application on our own server, so we just install UiPath in our own system and enter the UiPath key. We're running it on-premises on our own bare metal server. We can also do asset management where we can store the credential for the client's application that will be used in a runtime environment. We like credential management. 

We also have queue support in UiPath. We can just put the data in queues, and it'll be processed in a transaction manner. 

With UiPath, development is easy because they have their own Studio. We just run UiPath Studio, drag and drop the components that we require, and connect all the dots. When we're doing website automation or web app automation, we can use their UI-based Studio and grab the elements from the web application using XPath, which makes the development easier. However, for that, the initial setup is required to be done in a certain way. After we have done the setup, which includes running UiPath Studio and connecting the robots, everything is easy.

We did the UiPath courses for onboarding. We onboard many developers regularly, and every developer has to complete the course before getting started with the development. UiPath Academy was useful for learning about UiPath and getting started with the development. If we had started development without UiPath Academy courses, we wouldn't know which tools are beneficial for which use cases. Otherwise, we would've ended up using unwanted features for the use cases, which would have increased the development time. UiPath Academy gives us a list of features and tools. We get to know which tool would be suitable for a particular use case. This way, it reduces the development effort.

In the UiPath Community, a few questions get resolved and a few questions remain unresolved. UiPath has a big user community, but it needs to grow more. For example, during development, we might face some hurdles or hiccups while doing some of the tasks that we don't do on a daily basis, such as executing some API calls and getting some data. We faced some issues related to that, but when we searched for or asked about such issues in the UiPath Community, out of 10 questions, five to six questions remained unanswered. We had to resolve them on our own. So, UiPath needs to improve its community. They can offer some kind of reward for answering the questions asked in the community.

It would be helpful if UiPath could provide developers to help us with the on-premises setup. Without that, we have to figure out how we do the setup.

Its cost could also be better. We need to have a license for every robot, and it isn't possible for us to be able to run UiPath in our on-premises environment based on our usage. Even if we need to run a robot for an hour, we need to get a license for one year.

We have been using UiPath for three years.

UiPath has good stability. They have monthly software updates, but they haven't caused any issues with our system. We didn't face any issues so far because everything runs smoothly. It's 99% stable.

UiPath is scalable. Because our setup is on-premises, we manage the Orchestrator or Studio as our own. When it comes to running the bots or workflows, every time we want to run more automations, we just buy a new robot and attach it to the pool. They run smoothly. UiPath is 95% scalable.

We have about 200 users using UiPath. It's deployed at only one location.

I've contacted them. They're definitely helpful. Whatever issues we have had, they try to debug and resolve them as soon as possible. They're good. I'd rate them a nine out of ten.

Positive

We didn't use any other solution previously. We started with UiPath.

It's on-premises with the AWS-managed cloud. While setting up the on-premises environment, UiPath documentation helped the most. Without that, we wouldn't have been able to set up the on-premises environment. We had the help of the DevOps team for setting up UiPath with AWS services because we ran our UiPath environment in the AWS cloud in our account. For 60% to 70% of tasks, we used the UiPath documentation, but for setting up the reusable services and scalable machines, we had to take help from the DevOps team for the setup. If UiPath had a team to help us set up the instance in the cloud, it would have been better.

It definitely requires maintenance. They have a monthly patch for the features and software updates. We need to install those patches. We have two to three people who are involved in maintenance.

We have definitely seen an ROI. We're investing a lot in the UiPath license. It gives us two to three times more than what we invested. We're giving the workflow solutions to clients, and they're giving us the money for the workflows that are running. The UiPath is running smoothly, and we're getting two to three times more than what we invested in UiPath.

We thought of Automation Anywhere and IBM RPA. That's all. These were the ones for which we planned to do a PoC and evaluate.

I'd advise going with the cloud version of UiPath instead of the on-premises environment because it'd save the development effort and the setup time and cost. In the cloud environment, you can also run the bots on a usage basis. Going with the cloud version of UiPath would save a lot of time.

Overall, I'd rate UiPath a nine out of ten.

I've used UiPath in multiple industries, including medical, banking, retail, etc. It's a good platform for RPA.

UiPath saves employee time while increasing productivity. It can potentially cut the work of some tech employees in half. I don't have precise numbers, but it also cuts the cost of each process by about 50 percent. UiPath has helped our customers minimize their on-premises footprint, which is essential. UiPath facilitated my clients' digital transformation without expensive or complex upgrades or additional IT application support. It also helped reduce human error. 

The UiPath Academy helped me learn how to develop processes. The main benefit was learning how to build robots and handle various exception cases, like business and application exceptions. 

I like the user interface. I'm using Cloud Orchestrator and UiPath X. It's a platform for customizing and building automated processes. UiPath is the easiest RPA platform to use. It's more accessible than other RPA platforms like Automation Anywhere, Microsoft Power Automate, and Blue Prism. Almost all of the processes are end-to-end.

The UiPath community is a valuable resource. I use the forum almost daily to ask various questions. I get most of my answers from the forum and the Discord server. It's a massive community.

Some features are limited for Orchestrator. For example, the AI features could be more flexible and easily accessible. Every time I want to use some new features, we have to do a deep dive into this technology.

I have used UiPath for more than three years.

In the past three years, UiPath has been highly stable even though the environment has changed frequently.

UiPath is easy to scale. 

I rate UiPath's support a 10 out of 10. They helped me resolve a problem with mobile automation quickly.

Positive

UiPath is the best platform for me, but Automation Anywhere is the second-easiest platform for deployment. 

UiPath is easy to set up. It requires some maintenance after deployment, but one person is enough to handle it. It depends on the complexity and the number of processes. Complex cases may require two or more. 

Customers see an ROI from UiPath in about six months. 

I rate UiPath a 10 out of 10. I recommend UiPath. It's an excellent way to get started with RPA.

We started by looking for something easy to change our process, and we liked a lot of systems that had low code. We started to submit and sell orders and transform reports into dashboards with the robot.

While we have used it for a short time, we see a lot of future potential for us. We have other departments, for example, finance, HR, and engineering. We can use this solution to improve our workflows, our reports, and dashboards across departments.

We are looking for ways to save time and free up people. It is important. We want to remove the mechanical jobs so that people use the time they gain to focus on other strategies and figure out how to add value to the business.

They make it easy to change the process inside the routine. We can find out how to remove gaps and change the process. There isn't just one way; we have a lot of exceptions in our business, and with the robot, we can change to meet our requirements. There isn't just one way to do things.

The user community is helpful. We know a lot of people inside of this process and a lot of good people with good tools that can help.

We are just starting with the Academy courses. We're in the process of learning and have a PMO that is using the Academy. It helps us to better understand use cases and other situations. 

We'd like the solution to allow us to remove all developers. In a situation where you need a developer, we'd like it to get to the point where we don't need them. It needs to be easier to use with more low code. Low code is the future.

I've been using the solution for five months.

We find the solution to be stable. It's not just building the robot - it's being able to sustain it. So far, we trust its capabilities and have not questioned its stability.

I've witnessed some proof that the solution can scale. 

We did not need any technical support. We haven't used support yet.

We used Pipefy in the past. It's a BPM that has automation processes inside it. That said, it's so different as it's just for Pipefy integration to another system. It's not a kind of robot, so there's no automation process. We still use it. We work with them and UiPath. Right now, we use the workflow, and, if the workflow doesn't work or is bad at automation, we use UiPath.

We just recently set up the solution and are still putting in the work.

We just started to use the solution as part of a trial. It's still too new to measure an ROI.

The solution is expensive. It's almost the same as other options. However, it is a bit cheaper since we don't need a developer. We can just buy the license and use the product. 

We looked into Automation Anywhere, IBM, and another startup. Once we started to use UiPath and found out how easy it was to build our first robot, we stopped looking into other options. 

We like to fix, build and change by ourselves. The other options required us to need someone from the outside and to pay for a consultant or contracted person to assist us. With UiPath, we have ultimate control, and everything is in our hands. 

At this time, we do not yet use UiPath to automate processes that involve a good cause, such as social responsibility.

Right now, we use UiPath on a virtual machine, yet we're hoping we'll be able to go more mobile in the future. 

I'd rate the solution eight out of ten since we've only used it for such a short amount of time.