UiPath Reviews

When it comes to finance and HR services the product has great potential. Our company is big, so there are a lot of opportunities.

We are doing automation internally for financial processes.

Externally, for our customers, we are developing a shared service center. This is not restrained to any one specific area, like HR or finance. Anything that is manually or taking a lot of human effort, we try to automate (by selling it to our customers).

The Unattended Robots are good and handy. If you have the proper team and environment available, especially a team who is experienced and knows how to develop with a sense of excellence, then a lot of tasks can be done outside office hours. Then, the next day, teams can come in and have the information that they need readily available.

UiPath needs to improve Orchestrator and its back office licenses. For example, three or four people logging in on a license should be able to get in, but they can't, even though its Unattended.

Why can't we just increase the capacity of the VDIs, so we can use capacity that is there?

Stability depends on the type of structure that you are putting in place. I think it is important that you run 16GB, with not more than three or four processors in parallel.

If I need something, I go to my account managers, who are nice people. They respond back quickly and get back with a lot good options, which I like. 

My development team does connect with the technical teams. The feedback, which I receive from them, is very good. There have been instances, which we have highlighted and identified something, then the UiPath technical team accepted it, said whether they would fix it in the next release, then fixed it if needed.

The UiPath Academy is fantastic and amazing. I'm a big promoter of it in my discussions with customers.

When it comes to Studio, it is an easy solution to install. Anyone can go download and install it. Though, I'm not sure if just any company can install it, because you need to have permissions from IT in order to install it on your computer.

When it comes to Orchestrator, you need an approved structure from IT security. There are associated firewalls that have to be installed with your IT partner's help. Then, it is quite straightforward.

UiPath helped us with the installation.

It is not easy to see ROI quickly. 

It is not a cheap solution. There is an annual licensing cost for all the components.

When it comes to back office licenses, why can't we have parallel processors running on one back office license? I understand the commercial aspect, but when you have servers and a node locked license, you should be able to use the license from different instances.

UiPath is quite a customer-centric company.

Most of the time, I am a developer. I also have to develop some best practices, but a lot of the time, I'm working on the application and creating Unattended Robots. We have a large amount of old school manual processes which we need to automate, because we have a lot of full-time employees just doing boring stuff. 

I started last year, so I am a bit fresh in the organization. We have two people: One who analyzes and other develops.

I am using version 2018.4, which I find easy to use. We can see some major changes with each version. The IT department sort of hates that I come by every quarter of a year and want an upgrade, but it is very much worth it. There is a lot of stuff happening out there, and it's dangerous to be left behind by a few versions. 

We have a few people who are very happy to be relieved of their (almost) full-time job of processing customer applications, then processing those applications further along into the company and having that be their full time job. Now, these employees are able to do some more enlightening stuff.

The automation technology is mainly in the financial involvement. We also supply a lot of the power for users. We have a lot of documents which have to be signed and processed, and in those areas, it's nice to have automation and easy to see the benefits.

The seamless integration with programming underneath, so if you choose to, you can get a bit technical with stuff. If there is something missing, you can make it yourself. 

The increasing amount of possibilities in Orchestrator to control robots and schedule them, with the possibly of a dynamic schedule in the future. In addition, there is API access to Orchestrator.

I've seen the roadmap. It looks like some of my wishes are in there, such as the debugging of the last X amount of savings before the robot fails. 

I would also like more script access to the flow of activity, so we can try to see a text version of what we have in the user interface.

Most of the time, the product boils down to making something that works by itself. 

I haven't encountered any real issues with the stability of the product. It is hard to evaluate since it works through so many systems.

We haven't had that many scalability questions arise yet, because we are still in the process of getting people to adopt this new technology. I have looked at the features, and it looks promising.

We have a plan for licensed upgrades, which is a straightforward, easy procedure. This is based on our knowledge from migrations of earlier versions.

We started out by going through the few basic certifications which were in the UiPath Academy a year ago, though there are more now. Even though my coworker is not a developer, he just wanted to have insight into how you use software, so we both did it. 

The UiPath Academy was very good. It tries to help and provides a sort of education not from where somebody is attempting to sell you something. While you are sold product, you push yourself to pass the courses to get to the juicy stuff, and it is on your own accord.

This was a new product for the company. Leadership though this was a good place to start.

The initial setup was complex, which was done by the consultants. After that, we adapted the product a bit, and it has been pretty easy.

The initial setup for our virtual environment was straightforward, as was the installation with it. Afterwards, we were up and running with our virtual machines.

We originally used a consulting company, Deloitte, but then decided that we wanted the knowledge to be in-house.

It has helped eliminate human error. Data quality is a concern, and it helps to alleviate some of our data quality issues.

It has saved the company time.

We use the performance benefits of it to make a case for future hiring of people, so I have great expectations from it. I would rate the current ROI and performance benefits as an eight out of ten.

I heard that they also evaluated Blue Prism. The leadership went with UiPath because it had more transparency, had a better cost, and was more risk-free. They decided to give UiPath a shot before deciding on a long-term solution.

Get buy-in from your leadership early on, because it's very hard to get stuff done without it.

We are only using Unattended Robots at the moment. However, we are very excited about Attended Robots getting a foothold. It is something that we want to investigate more, since Attended Robots are feasible in our organization.

We use the solution to pull documents from audit systems, download documents from document management systems, and grab data from financial management systems. 

I like UiPath's framework. It offers a modern design experience, which makes it easy to do different activities. 

The solution is expensive. 

I have been using the product for four years. 

The product is stable. 

UiPath is scalable. 

UiPath's support is great. 

Positive

UiPath's deployment within our environment is complex. However, we have online resources available. 

We have seen ROI with the tool's use. 

The tool's pricing depends on its use. It is expensive. 

Our business objective was to improve manual processes and increase efficiency. 

Task Capture helps to build documentation. 

UiPath has freed up our resources' time. 

I rate it a ten out of ten. 

I use UiPath to reduce any data entry, report generation, or anything where UiPath can help avoid human errors.

The solution is very user-friendly and easy to use. It comes with pre-built automation. The tutorials are very helpful. 

I have been working with the product for six months. 

The tool is stable. 

UiPath is scalable. 

The tool's support is helpful. 

I use UiPath to reduce human errors during report generation or data entry. Simple errors can cause delays down the stream. 

The product has helped us save hours, which can range from a few hours to tens of thousands of hours. 

UiPath has helped us increase accuracy. It is helpful in data validation. 

I rate it a ten out of ten. 

We use the solution for task automation. 

The automation for building tasks is good. It reduces the manpower needed. It helps us automate large projects. 

It's easy to create automation with the solution. Once we understand the process, we can easily create an automation. 

We use end-to-end automation. It helps us remove the need for manual labor. 

We are satisfied with the user community UiPath offers as well. 

The solution has helped simplify projects and our requirements. 

We've used the Academy courses. Anyone can access it. It's great that anyone can take advantage of it. You don't need to be technical. 

The solution has reduced the cost of digital transformation.

It's helped reduce human error by 100%.

The solution has freed up employee time.

UiPath should improve the document understanding a bit. 

I have been using the solution since 2021.

The solution is stable. 

We have 50+ users using the solution. 

It's scalable. 

Technical support is good. 

Positive

I did not use a different solution. 

The deployment was not complex. It's easy. We had to test it a bit manually. Once we were sure we had the right requirements in place, we implemented it. 

It only takes ten minutes to deploy the solution. 

When you change the version of the solution, there is some maintenance required. 

We've used the enterprise version of the solution. 

We're developers. We have customers that use UiPath. 

We can implement the AI functionality, however, we haven't used it yet.

I'd rate the product nine out of ten. 

We provide RPA solutions to different companies in FinTech, finance, and other fields. We are mainly working on their recently launched product called UiPath Apps, and I'm designing apps with UiPath Apps.

I'm not from an IT background, but I'm still able to do development by using UiPath because of their minimum coding approach. They have a drag-and-drop facility. You just need to create the logic. You just need to imagine the data workflow, and then without using any code, you just create a workflow in UiPath Studio, and it'll start working.

It has been helpful in automating repetitive tasks and invoice processing. We are getting very good results, and we are continuously improving the processes in our office.

We are able to remove all repetitive tasks. We are using RPA for HR, salary generation, interview process, appointment, etc. We are using RPA everywhere. We are in the top five just because of RPA. It's very important for us.

UiPath Apps has increased the number of automations we create while reducing the time it takes to create them. We have saved approximately 30 minutes because with the use of UiPath Apps, we are not going to open any browser, and we are directly launching our processes by using UiPath App. There is no third-party integration. That's why the process is quite fast.

We have some automations that require collaboration between the robot and humans. The representative sitting in front of the system is now free for other work. The repetitive tasks are done by the robots. If there is any error in the workflow, the robot sends a message to a representative. The representative only needs to get involved when there is an issue, and the robot will start again. So, most of the time, our representatives are free for other work, and most of the work is done by the robot. It has reduced 50% to 60% of day-to-day office work. People have a lot more time to do other important tasks.

Our AI department with 20 to 25 members uses its AI functionality, which has enabled us to automate more processes. With the help of AI, we are able to do more complex automation. We are also able to process unstructured data.

It speeds up digital transformation and reduces the cost of digital transformation without requiring expensive or complex application upgrades, or IT application support. It's all included in the same price.

It has definitely reduced human error. We are now able to improvise our document understanding. We are also able to read handwriting with 90% to 95% accuracy. There is no intervention of humans in the onboarding process, and HR is now free for other work. The joining process, appointment letters, document verification, and other things are automated. Previously, just the document verification would take an hour for a single employee. They're now using their free time to upscale and broaden our company's business. They can take on extra work or projects during their office time.

It has been quite good in terms of employee satisfaction. We have a rating of 4.8 out of 5 in terms of employee satisfaction.

It has reduced the costs of our automation operations by 5% to 8%. It's not much because there are very few people involved in the HR department for the onboarding process.

It has saved costs. The organization is able to reduce the number of non-skilled people. That's quite impressive. They are saving a lot. They are hiring only skilled people. Previously, they needed four to five people for all the repetitive tasks, and now, a single person can do that work.

Their AI center is quite good. It provides a very efficient way to work.

UiPath Apps is a recently launched app by UiPath. It has lots of great features, such as direct integration of data in their UIs. It's very easy to display the required data, and the integration of the processes is also easy. It's easy to integrate the processes or workflows designed in the Studio with UiPath Apps. You don't need any coding or complex scripts behind this.

We are using the UiPath Academy. We are doing some on-premises training and online training to give the intro about RPA to our employees. UiPath Academy is completely free. The idea of role-based learning is very impressive and effective. If you are a developer, you just go and click on role-based learning. You will get all the data in a format required by a developer to learn and get to things.

The UiPath community is quite impressive. We get the answers within minutes or seconds. It depends upon how to post or publish on the committee forum. When I compare it to other industries, the UiPath community is categorized according to the technology. They have every category. For the UiPath App part, they only have the UiPath App experts. Similarly, in the Studio part, they have only studio experts. The UiPath people are already available in the forum. If you didn't get your answer, you will get the answer from the company itself.

I have been working on UiPath Apps for the last six months, and there are a few things to improve. The tables are not working properly. There are issues with the table display and the filter function in the tables. There is also an alignment issue. You can't edit the alignment of buttons.

There is also a lack of tutorials. They have a lot more functions, but there aren't enough tutorials to know how to use all the functions. They have free training in UiPath Academy, which is good, but the way of training is not impressive. They're using the textual format. They are providing lots of documents to read. It would be more effective if they were in video format. It takes more time to read and understand the content in text format.

It has been four years. 

It's completely scalable. We have approximately 150 users. We are mainly a UiPath organization, and it's being used daily. Our company started in 2017 or 2018, and we are only providing the RPA solution. In the last five years, we are one of the growing industries in India. We are in the top five companies in India in RPA.

I would rate them a 10 out of 10. Even their software developers are ready to take the questions. Many times, I've also talked to the developers from UiPath about our doubts and problems.

Positive

I have worked with Automation Anywhere. I switched because of the ease and less complexity of UiPath. It's easy to use and easy to install.

I have also tried Blue Prism. Blue Prism is more complex. It's even more complex than Automation Anywhere.

It's simple. It's a one-click installation. It takes a few minutes or even seconds.

It can be deployed by a single employee. The solution architect can deploy it.

Before searching anywhere else, just go for the UiPath Academy training. You will get all the things there. After finishing the training, you can switch to YouTube and other resources. The UiPath Academy is sufficient to teach you about any launched product.

I would rate UiPath a 10 out of 10.

We are a consulting company and we work for different clients. I have mainly used UiPath for financial processes, like bank and vendor reconciliations, order management, order processing, collections, and invoice processing.

UiPath automations have saved a lot of man-hours for business people. They used to have to do simple tasks, like creating reports in Excel and calculating with formulas. We just uploaded the data into SQL Server and then connected to Power BI through UiPath. It was a small project for us, just a matter of two minutes or so to put things in place, but it saved them a lot of time. With the bots doing this "small" work, it enabled the employees to relax and work on more valuable tasks.

The employees involved have been happy and they have also suggested a few other processes that could be automated, after seeing the results.

There was also an order management project in which we extracted details, such as delivery date and quantity, from a PDF. Before it was automated, that was a tedious task. It took a lot of time for people to do it and their accuracy was lower than the robot's. The automation reduced the team size for that business and they were very happy. They saw a very good ROI. And it used to take the business much longer to do small reconciliations, but the bots are so fast. They are seeing good results. It has reduced a lot of human error. Initially there are some errors, but once you learn from them and train the bot, you get accurate results.

We have only done a few attended automations, but they have sped up processes that require approval. In those situations, they play a major role. More than the monetary savings, the benefit is that people can concentrate more on the important work, and with less stress. But unattended automation is the most important process.

The OCR makes it much easier to extract the details, as does Advance Document Understanding.

I would also rate the ease of building automations as an eight out of 10. It's quite easy in general. In some cases we need to use a coding language like Java or .NET, but we can easily build simple or medium-level tasks. It's even accessible for business people. If we try to explain the code or the architecture of our design, they're able to easily understand.

The UiPath Apps feature has helped to reduce the workload for our IT department by enabling end-users to create apps. Even some of the business people have been trained to do that. They have been able to build small, attended bots.

And when it comes to minimizing our on-prem footprint, I would also rate it at eight out of 10. We have seen good results from our on-premises build.

And if we are not sure about something, we can get help from the UiPath community. I have worked throughout the whole cycle, and in all aspects we get good support. People voluntarily contribute to the community. It is a vast community and we get answers quickly. UiPath itself helps people connect and they give badges and goodies to people who are contributing well.

Initially, it was mandatory for us to get certification through the UiPath Academy. The course is free and even the business people have been interested in upskilling themselves. All the Academy courses are very good.

I have been using UiPath for over three years.

The stability is good, but they keep upgrading versions. If you want some of the new additions, sometimes you have to take a beta version.

The scalability is very good, and with the latest version it will be much easier.

Almost all our departments have used UiPath automations. Management is trying to identify what else is possible. It's spreading to all our company's departments.

Whenever we have an issue that we cannot solve, we contact technical support and they try to identify the issue and give us the best solution. If we give them our machine IDs, they try to get into the machines and resolve things. Some of our cases were really complex, and they visited our site. That was the best part.

Positive

The initial setup was straightforward. It is a little technical but not very complex. The deployment time depends on getting all the prerequisites in place but it usually doesn't take long, about two hours, on average.

Maintenance depends on the complexity of the automations. You have to monitor things regularly.

The ROI is very good. We have been able to deploy many processes and upper management is pretty happy with the investment they have made in the bots.

Compared to other solutions, the pricing is moderate.

We compared UiPath with other tools and then we made the decision to go with it. A few of our clients use other tools, but in our experience, UiPath is best. It is much easier to use, compared to the others.

We referred to industry reviews and we had discussions with peers and colleagues. I did some research into the market and then I chose UiPath.

Automation will enable you to concentrate more on the things that require decision-making and knowledge, rather than just doing repetitive tasks.

As we have upgraded the versions, it has reduced the time involved as well. Initially, it was taking some time. But once we and the whole business got used to it and understood how the bots work, things went way faster. The solution is improving every day. It has already moved to the cloud and it should start working on IoT because they have started with AI. That will make IoT will be much easier.

We have deployed a chatbot in our system.

Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job. It doesn't require any language coding or front-end coding to create the user interface.

Because it is easy to use, it saves a lot of time for the developer. When it comes to programming, UiPath has made all the manual work, such as verifying and correcting errors, and even repeating processes, less complex and less time-consuming. If you were to try to choose a coding language and use it to streamline things and design a bot for automation, it would take more time. Doing that would take 15 days to learn the language and to code with it. There would be a certain number of errors that you would have to deal with, as well. There might also be a backend required. UiPath can easily save you 10 to 15 days, automating in two to three days, maximum.

It gives you the ability to automate workflows and large processes that would take a long time to do manually. With the help of UiPath, the time it takes to get those tasks done is reduced and it reduces human error. In addition, it saves you money because you don't need to hire people for the tasks that have been automated.

There is also the benefit of not having to hire an engineer to program things. If you had to hire an engineer there would be the expectation of a payment package. There would also be the time spent on dealing with errors the engineer makes, and this person might also require mentors. UiPath decreases the spending of time, energy, and money, especially.

UiPath also saves our organization time because the automation cloud handles infrastructure, maintenance, and updates.

One of the most valuable features is that it provides you with the ability to learn the system and understand the concepts through specific demos. UiPath provides you with education, through the UiPath Academy, on the basics of how to use the software and for what purposes you can use it. It is a very good thing that they provide education with it. That makes it easy for us, as developers, to gain the knowledge we need.

Another good feature is that it comes with an embedded recording functionality. You didn't require an external screen recorder. The embedded screen recorder enables you to record things so that you can remember them over time.

In general, it is easy to build automations using UiPath. You just drag and drop according to your needs, and you can automate things in a single go.

One thing I don't like about UiPath is that it does not have a very good user interface for a newbie. It's not that the user interface itself is bad, but when I started using it, it was very difficult for me to understand the tool and how to use it. It has N functionalities and a user has to learn the particular things that these functionalities are used for.

The user interface should be a little simpler than it is right now, as it is very complex.

I have been using UiPath for more than a year.

In terms of scalability, this software can grow with the industry, especially since more companies are focusing on automation. Here in India, for example, there are many companies, like KPMG, focusing on the field of automation. Software like this can help them to scale more and more in building their automations. The software can really scale up well, as long as the user interface is improved.

Their support system is very good. If you have a problem and you reach out to their support system, they are quick to reply. Problems are solved within 24 hours of reaching out to them.

Also, you can use the UiPath user community instead of contacting support. There is value to the user community because people help each other there. Because we are concentrating on development in my company, we tend to not be as active on the community side, but whenever we do use it we get help from them.

Positive

I have only been exposed to this software. I graduated and started working in the RPA domain by using this software.

It wasn't that complicated to set up. 

The pricing and licensing are pretty decent. If you are using it as an automation developer, it comes in at under $500 a month. Still, the pricing can be reduced, but the service and functionality are solid. 

I have heard from some of my colleagues that there are many subdivisions of the pricing and some of them are between $1,500 and $2,000 a month. That is expensive. But overall, my colleagues say it is a cost-effective program in the long run.

If you are working in the RPA domain as an automation developer, you should look at UiPath because it gives you many functionalities. Also, the education aspect of UiPath is a very cool feature because you don't need to rely on other software to learn it. Thirdly, the bot-building process is very smooth. 

UiPath is a fast, time-saving, money-saving, energy-saving solution. Using UiPath has been the best experience. I would recommend it. You can choose this software without any second thoughts. It can provide a good return on investment to your business.