UiPath Reviews

We have a system to create a multiple orders to perform automation testing. Here, UiPath helps us to create a bunch of orders without the hassle of creating a separate automation suite for this need.

When creating orders manually became a tough job for the user then it needed a benchmark for us to resolve this kind of situation to make teams more agile at work. This motivated us to find a solution to counter this problem in our organization. Definitely, it has helped to make us more agile. 

UiPath has helped us to achieve our goal as we are able to do what we intended to with automation. We are now dependent on UiPath to create the orders instead of having to do this manually. Earlier, this used to happen in a very traditional way and it was time-consuming, but UiPath has helped to perform this task with lightning speed. Now, we have more focus on implementing other things smoothly. 

Scraping data from the application using OCR and other text validation features is amazing in UiPath. These have helped us to create a reliable solution for our needs.

UiPath support needs to be a bit quicker than it is currently. They need to be very quick when they see a customer is struggling with something and taking the step to contact support.

The UiPath team needs to put some effort into improving the support section online. They should also improve the UiPath community forum so that beginners can receive help with activities that they require. 

I have been using UiPath for the past eight months.

Stability is a part where I would definitely rate UiPath a five out of five. It is really the best among all RPA products in this regard. 

We have a small flow that we have automated, but I feel UiPath will not let us down if we increase the capacity.

This is a part where I really think that UiPath needs improvement. They need to take up the issues from customers very quickly and resolve them on the highest priority.

We had not used any other RPA solution before UiPath.

This solution is very easy to set up. There is a bit of a hassle if support is expected from the UiPath team.

We have implemented using our internal team.

Significant manual efforts put into tasks have been reduced and a good amount of time is being saved. Overall, our time savings results in ROI.

The setup cost is minimal as far as other options are considered. 

We did indeed evaluate other options before choosing UiPath. We thought to use Automation Anywhere for our RPA needs but after doing some research, we chose UiPath.

During the evaluation process, we found significant failures when performing tests on exactly the same tasks.

UiPath is the most amazing RPA solution available in the market. Certainly, this gets plus points when it comes to feature versus cost ratio. Therefore, I would highly recommend UiPath because it comes with more stability and reliability than other solutions.

There are some features like different types of recorders. For example, Citrix and desktop are the variants we have in UiPath to solve our problems.

Other than the issues with technical support, I think that UiPath is a complete package for automating solutions in a rapid and fast environment.

We use robotic process automation to automate the business process of the company.

We are using the Oracle JD Edwards. We have automated the HR process for the payroll and payslips.

We used UiPath for the scanning of attachments and uploading/attaching them in the Oracle system automatically. Previously, we used to take a day or two in doing so. Most of the daily human errors are minimized.

We used this for automated internal requests including automatic reconciliation instead of several clicks from the user and automatic correction of the master records or any change required.

It has improved the work process of a task that used to take two days and is now done during the breaks of the employees. This means employees can do other tasks.

It has improved the time it takes to do the bank reconciliation from the system. It now matches the value based on the common transaction number and the reconciliation is done.

Secondly, the attachment of documents to the invoice, which is sometimes missed, is a very basic process to do. It used to take a lot of time, so instead, employees can now do productive work rather than attaching the PDF file to the transactions.

The most valuable features are the UiPath studio tools with the recording feature to capture the navigation of the process on the screen.

The Excel data, which takes a lot of time to upload in software like Oracle and SAP, can be done through the screen instead of the back end.

I personally use the features of uploading the massive records from the front end through the UiPath studio instead of uploading them through the interface table, which sometimes gives an error resulting in having to troubleshoot and check the logs of the application. It has benefits of its own but sometimes in such cases, UiPath is very handy.

It's a very powerful tool but it can still be improved in many ways. In most cases, the results from the software are the same and not variable. This means that we have to define the variable by editing the flow chart. This case happens when we are recording the navigation from the web. Moreover, sometimes there are lots of screens in the process and decision making is required.

I believe in the future this process will be handled by the click of a button or automated in a better way, with minimum human intervention.

I have almost one year of hands-on experience with the product.

UiPath studio and orchestrator are pretty stable unless some human intervention is required within the process workflow.You might face hang or freeze but very minimal.

It can be case to case for the system you are using while i did install it i faced.

The scalability is fantastic.

The customer support is amazing.

We did not have such a process in place before this.

Coming from an ERP background, I did not find the initial setup to be very complicated.

The configuration is easy to do.

We implemented this solution using our in-house team.

We have not calculated ROI to this point.

UiPath is not very pricey. If you purchase an Orchestrator then it's pricey but you receive the benefit that it runs many processes simultaneously.

I did not evaluate other options before choosing UiPath.

I can't wait to have automation with every human in portable devices. It will automate not just the business process but daily life activities.

In our organization (Global Business Services), we do a lot of automations in the Windows environment. In the past, we've used a lot of VBA macros and VB scripts but maintaining support for more than 1000 macros has become a very difficult task. UiPath, as an end-to-end RPA solution, solves many issues and limitations of the previous setup.

We were managing more than 1000 VBA macros and we knew there's even more out there in the business. By deploying UiPath bots, we have standardized the automation approach and it also gave us a centralized view and control of all automations deployed on the platform (Orchestrator).

The drag and drop interface of Studio is very valuable as it minimizes the development time. The Orchestrator is also a very integral part of the package as it allows us to deploy, monitor, and manage all of the bots in the platform.

The capability of creating and using high-density robots makes management simpler and straightforward.

The Studio can be improved by adding certain features like color-coding the activities. By letting the user change the color of the activity box (or by having different default colors for each type of activity), it's easier to identify activities especially when they are nested together.

The Orchestrator can be improved by making the landing page dashboard customizable based on what information and stats we want to see as an organization. The stats shown in the Orchestrator dashboard are very basic. Today, we had to make a separate web app that uses the Orchestrator API just to see the data that we want to see in a format that we prefer. Our business needs visibility on which country the failed/pending bots are servicing and how many jobs were completed based on tower assignments. These stats are not available out-of-the-box in Orchestrator.

My organization has been using UiPath for more than a year now.

The system is pretty stable, the only limitation could be the hardware setup. If there is not enough RAM or CPU power on the machines where the bots are running, then it could result in system crashes.

It's very scalable as you can start with one bot and make it do multiple processes. Adding the next bots is easy too.

We have an assigned Customer Success Manager and he has been very helpful. He used to be a senior developer in UiPath and he's very knowledgeable. 

UiPath is our first official RPA solution.

The initial setup was straightforward. We had to build virtual servers and install UiPath in the machines, then opened up a couple of ports in the firewall and we were ready to go.

We implemented using a vendor team and it took longer than expected despite the initially assessed simple approach. Getting the paperwork done and giving the vendor team access to the system probably took longer.

I don't have direct visibility on the ROI as a different team takes care of it, but since we started using UiPath, we have been more stringent on what kind of automation projects we take in as a developer team.

UiPath has a Community version that is totally free (including Orchestrator) and has all the features. Any organization that wants to get into RPA should try that out and then look into the paid version.

We've had a demo by Blue Prism but ultimately we chose UiPath based on the support we received, as well as its capabilities.

My advice for anybody who is considering this solution is to use the free Community version extensively and make use of the community forums. The RPA Academy is also a great resource, a one-stop shop to get educated in using UiPath and it's also free. Once your organization is ready to scale and go beyond free, UiPath offers reasonable pricing.

We primarily use UiPath to bridge process gaps between various pieces of software. Overall, it is a cost-effective tool to quickly move data and reduce repetitious tasks. For example, we use UiPath to produce SAP reports, format the data and then enter it into reporting tools.

In the departments that use UiPath, they've been able to reduce man-hours spent doing manual processes. This allows our team members to provide value through analytical thought, direct customer interaction, and reduced errors. Overall, it has allowed us to reduce FTE costs while also improving the quality of work the team produces. 

The most valuable feature is the simplicity of the Studio software. It has allowed us to quickly rollout processes. For example, we've been able to train users in as short as one or two weeks and have them produce a usable process within two additional weeks. While many of these processes have been simple "quick wins", they still show the value. 

The setup and licensing process are somewhat cumbersome. Additionally, the Studio publishing is somewhat antiquated within Orchestrator. Overall, it should be a much simpler process to move a process from Studio to production, specifically as an attended Robot. 

We have been using UiPath for more than one year.

Stability isn't a concern with UiPath.

This solution is very easy to scale.

Customer service has been FANTASTIC. Very quick.

We did not use another RPA solution prior to UiPath.

Setup was complex and we had to outsource the IT portion. This may just be because our internal IT team was somewhat unfamiliar.

Our in-house team was assisted through outsourcing.

With our proof of concept, we had already doubled our ROI from the initial year-one cost.

The cost is small compared to the benefit. Licensing can be cumbersome and makes overall pricing needs somewhat hard to forecast, but not too difficult once the tool is scaled. 

We did look at Automation Anywhere but chose UiPath due to it's better Studio software.

We're confident that we chose the best RPA tool.

I am using UiPath for automating finance processes. One example is AP invoice processing. I am integrating ABBYY with UiPath so that we can easily extract information from an invoice with different templates. Then once done, the UiPath robot will input the information into an Oracle system.

UiPath has improved the finance department. Most repetitive tasks are being handled by the robots already and they are focusing on value-adding tasks such as analytics, continuous improvement, and customer experience. With that, the employees are happy because they are doing what they are actually trained for.

The most valuable features are the UiPath platforms. I am having a fast and convenient automation journey because of it.

I am able to get answers on issues regarding UiPath in the Forum and I can also automate faster because of the reusable components available in UiPath Go!

I would suggest that they improve the UiPath Connect Enterprise because the planning stage is the most crucial in the RPA life cycle.

Right now, the UiPath Connect Enterprise has little analytics on computing the ROI and the complexity of the automation idea. Maybe there should be more fields on the form to fully get all the details to really compute for a concrete ROI or complexity of the idea.

I have been using UiPath for one year.

It is stable if you are using the Enterprise Edition.

When using the Community Edition, once there is a release, there may be issues arising in your current setup.

Scalability is great! UiPath Academy taught us the best practices to easily scale up the robot.

With respect to the deployment, it is easy because of Orchestrator.

The technical support is fast. They will get back to you within 24-48 hours. However, we normally rely on the UiPath Forum because it answers most of the issues.

I have used Blue Prism and WinAutomation before.

I stayed with UiPath once I got a grasp of it because it has a user-friendly interface and awesome platforms.

We had ROI in nine months.

I hope in the future the costing will be trimmed down, especially on Studio.

We evaluated Automation Anywhere but the interface is not good as UiPath.

I am currently happy and content with what UiPath has to offer. They are always providing what is needed. With respect to UiPath Connect Enterprise, it is still in its early stage so I am looking forward to it improving.

The first process automated by this solution was downloading reports from SharePoint and injecting them inside an Excel sheet that was filled with formulas. This was done in order to produce output files that are then uploaded back into SharePoint and sent by email using Outlook.

The environment was Windows 10 (desktop), and the process uses the user interface to do all of the SharePoint tasks, except for the Excel ones, which are made in the background.

UiPath helped automate a task that was very redundant, especially in recurrent time slots that present a heavy load (monthly or trimester). Once the robots are ready, the scaling of the workforce can be as easy as multiple clicks to add additional workforce for the same task.

As a developer, I use a lot of features included in the Studio or the robot products, but here are few that prove to be very helpful:

• UiExplorer: This proves to be helpful in the case of trying selectors without the need of starting to work on the project itself, so it helps us estimate how many days we would likely to spend on the process and help the client decide if the ROI is worth it, or we need to consider other automation opportunities.
• Workflow Analyzer: before testing to see if the process is working or not, there are a lot of checks that we have to do and a lot of rules to respect. This feature helps keep track of every element that exists in the workflow and gives us some insight into how we can alter some variables, sequences, and names to have better production quality.

The performance could be improved, and it is especially noticeable on older hardware.

We have been using UiPath for more than two years.

The enterprise solution is very stable since there are no automatic updates and the solution gets installed into the "program files".

It is very scalable, especially when using Orchestrator.

I used Blue Prism before switching to this solution. I made the switch because of the community and the support that UiPath presents to new developers, as well as to their ecosystem in general.

The initial setup was fairly simple due to the support online.

We implemented using our in-house team.

In five years the ROI will be close to 300% .

UiPath has multiple plans that suit most businesses that want to evaluate the suitability of RPA in their company before going with full adoption.

Before using UiPath, I evaluated Blue Prism and Automation Anywhere.

It's hard to spot something that should be improved or added after all the efforts made in this year. If we have to say something negative then it has to do with slower performance on old hardware. However, this is very rare in a client site.

The experience overall is just so complete, with no obvious cons.

I am a developer so I primarily use Studio. Once the bots are developed they go to Orchestrator.

We have a combination of different use cases. Sometimes it deals with Outlook, the Microsoft Office Suite, or certain integrated web applications. You build a solution to integrate all of the applications that are part of the same process.

We do not run our automations in a virtual environment at the moment, but we are currently evaluating how we can do this.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The majority of the simple tasks are done through recording, which saves on our development time. You just record the things that you want to achieve and then customize to get it going.

Since I was new to the product, I used the training. I took the developer training, as well as business analyst training. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It's truly very beneficial because you can just touch base with the actual tool and get it done.

From the point that we purchased our UiPath license until we had our first robot was approximately six weeks. This was a complex use case and it worked well, so it was a good proof of value.

Prior to using this solution, everything was running well, though users were facing challenges because they were spending a significant amount of their time correcting things that were misrepresented or not done correctly by some other part of the team. The consultant is supposed to correct or manage all of the changes, and it was not only taking a long time but not on their to-do list for the day. It is this extra time that this solution is being used to address.

In the pilot project, we have seen proof of value. However, it is not in production yet, so it is too early to see how much time this solution will save us. The people whose jobs will be affected are looking forward to this solution because we are expecting to cut their mundane tasks from eight hours a day to two or three hours a day.

In terms of eliminating human errors, I don't think that we have seen any difference.

The most valuable feature of this solution is the training that is available. You can just access the resources.

There is a Community Edition of this solution, which is a plus. Some other vendors do not offer this or have just started offering it. Accessibility is the biggest thing.

I would like to see more features included in the AI Fabric. This is the biggest thing that I am looking forward to.

With respect to the stability, on a scale from one to five, I would rate this solution a four. There are certain features that are incomplete and they are still working on, such as computer vision. 

We currently have about five people involved in the RPA team. It's the kickoff stage for us, and more like a COE.

We did not use another RPA solution before this one.

We decided to invest because necessity is the mother of innovation. We were seeing our consultants spending too much time in processing certain areas of the business, and we wanted to find ways to make their lives easier and improve the processing.

We had Roboyo assist us, and our experience with them has been pretty good so far. On a scale from one to five, I would rate them a five.

This is just a pilot project so ROI is not really in the grid. We hope to have a good ROI on the solutions that are deployed using UiPath.

I look forward to trying the better features that will be released in upcoming versions.

My advice for anybody who is implementing this solution is to not only automate the process but redesign the process. If you have steps one through ten then you don't simply automate them "as-is". First, improvise your process and then try to automate that. It will save time and money.

This is a good solution and I am looking forward to the new AI features.

I would rate this solution a nine out of ten.

We are using Studio and Orchestrator.

We use this solution for financial analysis, accounting, invoice processing, and other menial tasks.

We run automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The ease of use comes from many things including the user interface and the coding.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. I feel that you can have people who are directly thrown into the training, but sometimes it is difficult for people to pick up on topics that are not related to the processes that they are dealing with.

From the point that we purchased our UiPath license until we had our first robot was approximately two weeks. The implementation was straightforward both on the setup and the development side.

This solution has a big impact on what we do. It gives us a bigger impact on a decreased employee base.

I can't say exactly how much time we have saved across the company, but I can speak to my own processes. We save about one hundred a twenty hours per week. This savings comes in part because it is making people's jobs easier.

In terms of eliminating human errors, our error rate has improved since automation. I would estimate we have twenty-five percent fewer errors.

The most valuable feature of Studio is the ease of use for developers who do not have a technical background.

The user interface is good.

I would like to see anything that can increase the reliability of the processes. It can be a really challenging task and there is certainly room for improvement.

I would like to see more selectors included in the next release of this solution.

With respect to the stability, on a scale from one to five, I would rate this solution a four. It's fairly stable and it's making good improvements. In some cases when you get an upgrade package, you can lose functionality that previously worked with some processes.

We have about six people involved in our automation program.

The technical support for this solution is good, but seeing the functionality break that worked in previous versions can be frustrating.

For my processes, everything was done in-house.

We have seen ROI with this solution. We began to see some in about a month, but a lot more after two months and greater.

My advice to anybody who is considering this solution is simply to do it. Dive right in. Gather as much information as you can about the processes, then use the community in place to help.

This is a good solution, but there is always room for improvement.

I would rate this solution a nine out of ten.