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reviewer1489278 - PeerSpot reviewer
Partner at a comms service provider with 11-50 employees
Real User
Straightforward to set up and the support is good, but service providers should be enabled to have global visibility
Pros and Cons
  • "In my experience, the setup process has been fairly straightforward."
  • "Some of the service providers that use VeloCloud as their SD-WAN should be enabled to have better global visibility."

What is our primary use case?

My company works with a wide range of SD-WAN services to bring such solutions to clients.

The use cases depend, as they vary from client to client. One of them is application prioritization, and cost always comes into play when replacing a traditional MPLS network.

What needs improvement?

Some of the service providers that use VeloCloud as their SD-WAN should be enabled to have better global visibility.

For how long have I used the solution?

We have been working with VMware SD-WAN over the past 12 months.

How are customer service and support?

I have been in contact with technical support and they have been good.

Buyer's Guide
VMware VeloCloud SD-WAN
October 2024
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

Some of the products that we work with or have experience with are Cisco SD-WAN, Silver Peak, and VMware's VeloCloud.

How was the initial setup?

In my experience, the setup process has been fairly straightforward.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Regional Technical Manager at Nestingtech
Reseller
Good performance and allows our customers to better manage their environment
Pros and Cons
  • "The most valuable feature for one of our customers is the ability to stage cloud workloads from the local network."
  • "Technical support is in need of improvement."

What is our primary use case?

We are a reseller and this is one of the solutions that we provide to our customers.

The use case is dependent on the customer and their requirements, but the primary use is as an SD-WAN. It helps our customers streamline their configuration, it improves link recovery, and helps them better manage their environment.

What is most valuable?

The most valuable feature for one of our customers is the ability to stage cloud workloads from the local network.

What needs improvement?

This solution needs a local gateway for the cloud in every country. The gateway is used to set up cloud access and one of my clients had a bad experience with the local partner that was trying to set one up.

Technical support is in need of improvement.

For how long have I used the solution?

We have been using VeloCloud for two years.

What do I think about the stability of the solution?

With respect to stability, every vendor deploys this solution in their own way. There is always a concern about performance and stability.

What do I think about the scalability of the solution?

It is difficult to judge scalability with a small number of deployments. I would need to try it with 100 branches to test scalability.

How are customer service and technical support?

Technical support for VeloCloud needs to be improved. Customers compensate for the lack of support by using the portal. I would rate the support a seven out of ten.

How was the initial setup?

The initial setup is very easy, which is a plus for this solution.

The majority of time is spent in the planning stage. Once you are ready to deploy, it should not take more than 30 minutes. 

Which other solutions did I evaluate?

VeloCloud performs as well as the Cisco SD-WAN but it is cheaper in price.

What other advice do I have?

I recommend using this solution. It is a good product and if the support were improved then it would be even better.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
VMware VeloCloud SD-WAN
October 2024
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1751523 - PeerSpot reviewer
Network Offering Manager at a tech services company with 10,001+ employees
Consultant
Effective dynamic multi-point protocol, exceptional technical support, straightforward deployment
Pros and Cons
  • "I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic."
  • "The security of the firewall should be improved. It would be a good idea to have a standalone product with better security."

What is our primary use case?

We use VMware SD-WAN for network security.

What is most valuable?

I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic.

What needs improvement?

The security of the firewall should be improved. It would be a good idea to have a standalone product with better security.

In an upcoming release, they should have firewall rules.

For how long have I used the solution?

I have been using VMware SD-WAN for approximately three years.

What do I think about the stability of the solution?

The solution was stable.

What do I think about the scalability of the solution?

VMware SD-WAN is highly scalable.

We have approximately 600 users using this solution in my organization.

How are customer service and support?

The technical support is exceptional. I would give them an A+.

Which solution did I use previously and why did I switch?

We were previously using Cisco Meraki.

How was the initial setup?

The deployment was straightforward and took a couple of months to complete.

What about the implementation team?

We have approximately six engineers that support VMware SD-WAN.

What's my experience with pricing, setup cost, and licensing?

There is only a standard fee for the solution.

What other advice do I have?

I rate VMware SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1505244 - PeerSpot reviewer
Telecommunications Specialist at a comms service provider with 5,001-10,000 employees
Real User
Simple to configure with zero-touch provisioning
Pros and Cons
  • "It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning."
  • "Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement."

What is most valuable?

It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning.

What needs improvement?

Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement.

How was the initial setup?

Its initial setup is not complex. It is very simple. Its deployment took about one month.

What other advice do I have?

I would rate VMware SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1691751 - PeerSpot reviewer
Principal Network Engineer at a computer software company with 201-500 employees
MSP
Stable, but could use more automation and integration
Pros and Cons
  • "This solution is as stable as most firewalls. VMware is a reputable vendor."
  • "VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements."

What is our primary use case?

I have deployed this solution, but just for a proof of concept. This solution is cloud-based. 

What needs improvement?

VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements. 

For how long have I used the solution?

I have been working with VMware SD-WAN for a few months. 

What do I think about the stability of the solution?

This solution is as stable as most firewalls. VMware is a reputable vendor. 

How are customer service and support?

I have never contacted VMware's technical support. 

How was the initial setup?

The installation is a straightforward process. You don't need very many people on your tech team. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

You need to pay for a license to use this product. 

What other advice do I have?

I rate this solution a six out of ten. I would recommend this solution to others who are considering implementation and I have about 10 customers who are using this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1323078 - PeerSpot reviewer
IT Information Manager at a tech services company with 201-500 employees
Real User
Proactively detects potential issues; excellent for enterprise size companies
Pros and Cons
  • "Proactively detects where problems might arise."
  • "Reports could be simplified."

What is our primary use case?

Our primary use case for this solution is in companies that have multiple office locations, say a minimum of 10. They are connected to the internet using line or broadband internet connectivity. There can be a lot of fluctuations and connectivity issues so bandwidth is our current focus. VeloCloud is a software layer which helps customers manage the connectivity in the console. In the event that there is any downtime coming up into the secondary line of the bandwidth, the language will be correct. The solution proactively detects where the problem could happen or could arise. Users who are using the applications would not even know whether there was a downtime.

What needs improvement?

The product could be improved if the reports were modified making them easier to use and easier to understand from the customer's point of view. Also, from a cost perspectives, although ValorCloud is the number one product in its field in Gartner's Magic Quadrant, it's very expensive for the Indian market. 

For how long have I used the solution?

I've been working with this solution for about 18 months. 

How are customer service and technical support?

No problem with technical support. 

How was the initial setup?

Deployment is okay and not a major issue. It requires engineering capacity and depends on the customer environment. 

What other advice do I have?

I would rate this product a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Solutions Architect at Jedi Global Teknologi
Real User
Easy to use and the Dynamic Multipath Optimization is useful
Pros and Cons
  • "The most valuable feature is the Dynamic Multipath Optimization (DMPO), which allows the customer to maintain and monitor their link quality in real-time."
  • "VeloCloud needs improvement in terms of its security features."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. Our customers use VeloCloud to create their own SD-WAN.

What is most valuable?

The most valuable feature is the Dynamic Multipath Optimization (DMPO), which allows the customer to maintain and monitor their link quality in real-time. It will tell them whether the performance is good, bad, or degrading.

This solution is quite easy to use.

They have their own gateway offering where they have sensors in front of the applications like Office 365 and G Cloud. It is a unique advantage compared to other SD-WAN vendors.

What needs improvement?

VeloCloud needs improvement in terms of its security features. It needs to work with third-party vendors such as Fortinet, Check Point, or Palo Alto because at an increasing rate, and because of new rules for compliance, organizations require security features that are not offered by VeloCloud.

For how long have I used the solution?

We have been using VeloCloud for one and a half years.

What do I think about the stability of the solution?

With respect to stability, we have had some issues in the past that are related to the performance of the equipment. I would rate the stability an eight out of ten because there are some features that are currently unstable, like the link select and the path selection between the gateway and the devices. The result is a loss in performance.

How are customer service and technical support?

We have been in contact with technical support and I would rate them a seven or eight out of ten. Their response time is typically fast but in terms of resolution, sometimes it takes a long time for us to get the patch for the system.

Which solution did I use previously and why did I switch?

We also work with Forcepoint SD-WAN and we have tried other solutions as well. Some of these include Riverbed and Fortinet.

One of the big differences between VeloCloud and the other vendors is the speed and ease of deployment. VeloCloud is fast and quite easy to deploy. The second difference is that they have their own VeloCloud gateway.

How was the initial setup?

The initial setup is straightforward. In my experience, VeloCloud is one of the easiest SD-WAN vendors when it comes to initial setup and deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is higher than that of other SD-WAN vendors.

What other advice do I have?

We have been using multiple versions of this solution. We have been using the software as well as different Edge devices including the Edge 510 series and the Edge 520 series. The 510 series is the most common one.

Most of the deployments are cloud-based. Our customers prefer the cloud from a business point of view because it is less expensive. To deploy on-premise, the cost of using VeloCloud is quite high and it becomes an obstacle for some customers.

My advice for anybody who is considering this solution is to first think about their SD-WAN needs. VeloCloud is a very good product as long as you don't have any concerns about security. If the main concern is about the link performance and bridge connectivity then it is a very good product.

Overall, it is a good product that is friendly, integrates well, and has good performance. It is only lacking in the security perspective.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1288173 - PeerSpot reviewer
Network and Telecommunications Team Leader at a energy/utilities company with 5,001-10,000 employees
Real User
Good connectivity, reliable, and easy to setup
Pros and Cons
  • "VMware SD-WAN is a complete solution."
  • "I would like to see more features added to increase visibility."

What is our primary use case?

We primarily use VMware SD-WAN for connectivity.

What is most valuable?

VMware SD-WAN is a complete solution.

What needs improvement?

I would like to see more features added to increase visibility.

For how long have I used the solution?

I have been working with VMware SD-WAN for one year.

We are working with the latest version.

What do I think about the stability of the solution?

VMware SD-WAN is a stable product.

What do I think about the scalability of the solution?

VMware SD-WAN is scalable.

We have 45 users in our company.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

VMware technical support assisted us with the implementation of this solution.

What other advice do I have?

I would rate VMware SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.