My company uses this solution to migrate workloads between clouds. When doing quality assurance testing or developing a new release, we'll move environments back and forth.
Technical Consultant at Clear-Pane
Multi-cloud support capability allows us to get extra capacity quickly, but it's an expensive solution.
Pros and Cons
- "When extra capacity is needed, we can get it very quickly."
- "The prep time and understanding what you want to do and how much bandwidth you'll need and how you're going to configure it on the network, that's more of an issue than anything else."
What is our primary use case?
How has it helped my organization?
Extending VLAN across clouds seamlessly is a great value.
What is most valuable?
I like the on-demand capability. When extra capacity is needed, we can get it very quickly.
What needs improvement?
It has a lot of major restrictions and it's a little costly. For example, the requirement to have the separate nodes from VMware to monitor and control nodes is a big expense. We looked at it from a Dell perspective and the minimum they want just to monitor and have that capability is $10,000 a month. It's kind of expensive. There's always improvements to be had, but the problem is the price. That's always the driving decision point.
We don't want to have a SD-WAN for our business users and then have to go to someone like Zscaler for our private VPN. We would like to see one product do it all, so we're only dealing with one source when we talk about remote access, whether it be large installations or remote users. Having multiple products is a drain.
Buyer's Guide
VMware VeloCloud SD-WAN
October 2026
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,809 professionals have used our research since 2012.
For how long have I used the solution?
I have had experience with this product for over seven years.
What do I think about the stability of the solution?
It's extremely stable. VMware is one of the best products out there.
What do I think about the scalability of the solution?
It is a scalable solution. We have about 2,500 VMware users. We have a team of three people who handle maintenance for the solution, but they're not full-time.
How are customer service and support?
The technical support used to be better. It used to be excellent. Now, you can't really reach them. Everything is done via emails and online. Since they got divested from Dell, they've changed their whole approach and it's a little bit difficult. I would rate them as a three out of five. They used to be a five out of five.
Which solution did I use previously and why did I switch?
There was the product that Oracle puts out. It never had all the features, and they were late to marketing. They could never catch up on the functionality that VMware introduced. They had the basic functions, even going back to the mainframe days, but VMware got a jump on all of its competitors and nobody could ever match them on a product set.
How was the initial setup?
VMware in itself is not difficult to set up. Being able to run guest machines takes a couple of hours. It has a network component that can be a little bit complex, but other than that, if you've done all the prep work, it's pretty innocuous to set up VMware.
What about the implementation team?
We did most of the deployment in-house.
What was our ROI?
It's hard to quantify, but we have seen an ROI because we're able to move back and forth between production and tests. We've gotten productivity gains that are hard to gauge, but we don't have to have all the on-prem infrastructure all the time. When we need incremental, we move the workload to the cloud and let it work in the cloud and then we bring it back. It's more of a time-to-market issue than actual quantifiable savings or results.
What's my experience with pricing, setup cost, and licensing?
The minimum cost is $10,000 a month to have a monitoring station set up, plus the fact that you have to pay for the compute you want to have on-prem and the compute you have in the cloud.
What other advice do I have?
My advice is that networking is the major issue. The prep time and understanding what you want to do and how much bandwidth you'll need and how you're going to configure it on the network, that's more of an issue than anything else.
I would rate this solution as an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Hybrid Cloud Pre-Sales Engineer at Accent Micro
The solution offers a single-pane of glass for easy monitoring and control
Pros and Cons
- "SD-WAN is cloud-based and you can manage multiple sites within one single pane of glass."
- "If you don't have an Internet connection, you can’t control it."
What is our primary use case?
I am an infrastructure architect and I use SD-WAN to connect sites for clients. My client is a bank and they are planning a wireless connection where you put SIM cards on the SD-WAN.
How has it helped my organization?
My client saved money because SD-WAN is more cost effective compared to MPLS.
What is most valuable?
SD-WAN is cloud-based and you can manage multiple sites within one single pane of glass.
What needs improvement?
If you don't have an Internet connection, you can’t control it. It is also not that cost effective because it is a subscription.
For how long have I used the solution?
I’ve been working with SD-WAN for a little under a year.
What do I think about the scalability of the solution?
The solution is easy to scale because it’s on the cloud, but the hardware could be difficult to get because it's made to order. That or the client’s stocks of hardware will be limited. We currently work with a large enterprise client.
How are customer service and support?
Customer support is good. They are helping with most of my requests.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy if you have a background working with networks or connections. The initial setup will be much easier with support. Depending on the size of the network, SD-WAN takes about seven days to deploy. Maintaining the solution can be easy if you know the technology and you have the background and training. But if you have no idea about the product, you will have a hard time because it will be new to to you.
What's my experience with pricing, setup cost, and licensing?
Price would be a challenge for customers, because it is expensive. We only had to pay for a license that included support and maintenance.
What other advice do I have?
I rate SD-WAN a nine out of ten because most of the necessary technology is there. But there is room for improvement.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
VMware VeloCloud SD-WAN
October 2026
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,809 professionals have used our research since 2012.
Technical Consultant at New horizon
Effective and highly customizable solution
Pros and Cons
- "The initial configuration and deployment are quite easy."
- "There is room for improvement in the pricing."
What is our primary use case?
Our customers are using VMware SD-WAN based on their specific requirements. One of the main use cases is for WAN connectivity and disaster recovery connections. They need secure connections and database synchronization between primary sites and disaster recovery sites. That's why we introduced VMware SD-WAN.
How has it helped my organization?
We primarily deal with VMware SD-WAN, and we handle services, configurations, and technicalities related to it. Our customers are quite satisfied with VMware SD-WAN, and they haven't encountered any problems. The operations are running smoothly.
What is most valuable?
One of the main reasons customers appreciate VMware SD-WAN is its comprehensive set of features. It covers network software services, starting from the underlying hardware and creating a virtualized network overlay. As a result, many customers find VMware SD-WAN to be highly beneficial for their networking needs.
VMware SD-WAN Orchestrator provides centralized enterprise-level installation, configuration, and real-time monitoring. Additionally, data flows through the cloud network, enhancing performance. The solution offers simplified operations with RapidZERO Touch provisioning and cloud management, optimizing application performance.
Security is one area where the solution is comfortable and reliable for us, especially in managing on-prem and cloud adoptions and accelerating performance through bandwidth optimization. So, it's very beneficial for us.
What needs improvement?
There is room for improvement in the pricing.
Another area of improvement is in terms of security. It could be better.
For how long have I used the solution?
Approximately, I have been working with VMware SD-WAN for the last few months. I don't have the exact timeframe since I'm new, but I know that my company has sold a significant number of SD-WAN solutions.
What do I think about the stability of the solution?
The stability is a hundred percent. It is a stable solution.
What do I think about the scalability of the solution?
Most customers are satisfied with the scalability. So it seems to be quite manageable and without problems as of now.
Most of our customers are SMBs.
How are customer service and support?
Customer service and support are good. If a customer needs support, they can open a support case through the Customer Connect portal. Our team will then work with the customer, discuss the issues, and collaborate with VMware engineers to address and resolve the problems.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not troublesome at all. The initial configuration and deployment are quite easy. There haven't been any issues with deployment and configuration.
What about the implementation team?
We have a dedicated implementation team that takes care of deploying the solution for various events, including cloud-related setups.
For the deployment of virtualized networks, storage of servers, and clouds, we usually have a team of 10 to 15 engineers involved, so it's a collaborative effort.
What's my experience with pricing, setup cost, and licensing?
The pricing can vary depending on the features and the cloud resources utilized. It may seem a bit costly when considering cloud resources, but in terms of quality and configurations, it offers significant value compared to other products.
There are additional costs to the standard license because the licensing model can vary based on the customer's deployment and preferences.
For example, there may be additional costs depending on the customer's requirements. If a customer needs 24/7 support or other specific features, we will tailor the solution accordingly to fulfill their design and requirements.
What other advice do I have?
VMware SD-WAN offers competitive features and benefits for various requirements. It is especially effective for customer branch offices, remote offices, and scenarios where seamless connectivity is crucial for voice and video-sensitive applications like Salesforce, Google Mail, AWS, and Office 365. The product is highly customizable and can provide a solid foundation for networking needs.
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner | We are a VMware partner in India.
Virtual Cloud Networking Specialist at a consultancy with self employed
Provides good scalability but its support services need improvement
Pros and Cons
- "VMware SD-WAN is easy-to-use."
- "There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform."
What is our primary use case?
The platform's use cases extend to various industries, including retail, where it helps security policies around POPs and implements SASE. It also enhances network visibility and the endpoints.
What is most valuable?
VMware SD-WAN is easy-to-use and provides many different analytics, showing latency and anomalies. It has an excellent security aspect.
What needs improvement?
There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform. They could include more functionalities similar to Fortinet.
For how long have I used the solution?
I have been using VMware SD-WAN for three and a half years.
What do I think about the stability of the solution?
VMware SD-WAN has good stability.
What do I think about the scalability of the solution?
It is a scalable platform. I have scaled from 20 sites to a couple of 1000 sites.
How are customer service and support?
Although the platform's service and support are improving, there are still some difficulties in obtaining specific units due to product manufacturing constraints, particularly with hardware. Getting some units can take time and effort. It's essential to set clear customer expectations regarding this aspect.
How would you rate customer service and support?
Neutral
How was the initial setup?
VMware SD-WAN is easy to set up. The deployment takes two minutes and requires one network engineer. I rate the process a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
VMware SD-WAN provides competitive pricing. I rate the pricing a seven out of ten.
What other advice do I have?
I advise others to do a POC on trial. I rate VMware SD-WAN a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IT at Sefam pvt limited
Efficient centralization of all virtualization locations but expensive license model
Pros and Cons
- "Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial."
- "Better price model would be appreciated."
How has it helped my organization?
Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial.
What is most valuable?
I liked the stability and performance, as it facilitated different types of work under one centralized unit.
It made the event deployment easier and allowed us to see the centralization process of all virtualization places. It had a positive and real-time impact on our business and provided a centralized view.
What needs improvement?
Better price model would be appreciated.
For how long have I used the solution?
I have been using it for two years. It's version 6.0.
What do I think about the stability of the solution?
The stability was 100%. It is a stable solution.
What do I think about the scalability of the solution?
There are around six users in my organization using the solution.
How was the initial setup?
The initial setup was easy. Not complex.
What's my experience with pricing, setup cost, and licensing?
It is expensive. It is a yearly payment. I would recommend opting for a quarterly license model.
What other advice do I have?
I would definitely recommend using the solution. I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a manufacturing company with 501-1,000 employees
Easy to use, scales well, but lacking interface integration
Pros and Cons
- "The most valuable features of VMware SD-WAN are the overall capabilities and ease of use."
- "VMware SD-WAN could improve if the hardware could integrate the interface using ICP. Additionally, if VMware SD-WAN is used with SSE providers that use tunnels there are some issues prioritizing traffic because it cannot decrypt."
What is our primary use case?
We use VMware SD-WAN to connect our network globally.
What is most valuable?
The most valuable features of VMware SD-WAN are the overall capabilities and ease of use.
What needs improvement?
VMware SD-WAN could improve if the hardware could integrate the interface using ICP. Additionally, if VMware SD-WAN is used with SSE providers that use tunnels there are some issues prioritizing traffic because it cannot decrypt.
For how long have I used the solution?
I have been using VMware SD-WAN for approximately four years.
What do I think about the stability of the solution?
The solution is stable with the physical connectivity.
There are occasional issues with certain devices depending on the current firmware, causing them to reboot with a different configuration. Although this does not affect the operation of the devices, it is a known issue that exists in the background.
I rate the stability of VMware SD-WAN an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
The solution is used daily and is an intricate part of our business.
We have approximately 3,000 users using the solution.
I rate the scalability of VMware SD-WAN a nine out of ten.
How are customer service and support?
We use a third party for support.
Which solution did I use previously and why did I switch?
I have not used a similar solution prior to VMware SD-WAN.
How was the initial setup?
The installation is relatively easy. We only need to plug it in and it works. However, sometimes there needs some configuration but it is not difficult.
I rate the initial setup of VMware SD-WAN a seven out of ten.
What other advice do I have?
There are firmware updates that require maintenance. One person can complete the task.
I rate VMware SD-WAN a seven out of ten.
We have had some issues with firmware, it is not as flexible as I would like it to be with the configuration. We have not had any critical outages and overall it has been working well.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A cloud-native and scalable product for enterprise connectivity
Pros and Cons
- "I find the application-aware routing feature to be the most valuable."
- "I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten."
What is our primary use case?
VMware SD-WAN is nice for enterprise connectivity.
What is most valuable?
I find the application-aware routing feature to be the most valuable.
What needs improvement?
I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten.
For how long have I used the solution?
I have been using the solution for about a year. I use the latest version.
What do I think about the stability of the solution?
Compared to other SD-WAN vendors, the stability is good. They should be more flexible while connecting to a third-party cloud.
What do I think about the scalability of the solution?
I would rate the scalability of the solution an eight out of ten.
How are customer service and support?
The solution offers layer three high support which is also complex.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution’s setup is straightforward. I would rate the setup a seven out of ten. The tool is deployed over the cloud and could take around half a day to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the product’s pricing a six out of ten since the license is costly.
What other advice do I have?
I would rate the overall SD-WAN an eight out of ten. The tool is cloud-native and scalable. The solution is good for mid and complex environments.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Network Consultant at Advanced Technical Solutions
Customizable solution that allows us to install servers and virtual appliances
Pros and Cons
- "It can be used for load balancing and load sharing. It's easy to use and customizable."
- "The dashboards could be improved."
What is our primary use case?
We use VMware to install some servers and virtual appliances.
It can be deployed on cloud and on-premises.
We have a team of five engineers.
Only one of our customers uses this solution. They're a medium-size enterprise.
What is most valuable?
It can be used for load balancing and load sharing. It's easy to use and customizable.
What needs improvement?
The dashboards could be improved.
For how long have I used the solution?
I have used this solution for one year.
What do I think about the stability of the solution?
I would rate the stability as 10 out of 10.
What do I think about the scalability of the solution?
It's scalable. I would rate the scalability as eight out of ten.
How are customer service and support?
I would rate technical support as eight out of ten. I haven't faced any challenges.
How was the initial setup?
Deployment took two hours.
What other advice do I have?
I would rate this solution as eight out of ten. I would recommend it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Technical Consultant at a tech services company with 201-500 employees
Helpful support, good reliability, and offers a user-friendly dashboard
Pros and Cons
- "It's scalable."
- "Compared to Fortinet or Cisco, VMware is quite easy to set up, and the management dashboard is intuitive."
- "The cost is a little bit high. We'd like it if it was less expensive."
What is our primary use case?
We are installing edge to support the service providers' enterprise customers. There's a standard hardware edge.
What is most valuable?
I like that I can combine some different internet connections and resources. For example, MPLS VPN, internet, and 4G. You can combine it all together. Before, we could only use an MPLS VPN only.
The initial setup is very easy.
It is stable. The solution is reliable.
It's scalable.
Technical support has been very helpful.
The product has a very good user dashboard that is simple to navigate.
What needs improvement?
I'd like them to improve their mobile parts. I want them to get faster in this field.
The cost is a little bit high. We'd like it if it was less expensive.
We'd like to see more security added to the solution. It would be good if it had firewall functionality.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
This is a stable product. the performance is good and it is reliable. There aren't any bugs or glitches that I have seen and it does not crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. It's simple to expand.
How are customer service and support?
Technical support has a lot of expertise. They are knowledgeable and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
We found the setup to be straightforward and simple. It is not overly complex.
I'd rate the ease of setup a five out of five.
What's my experience with pricing, setup cost, and licensing?
It's competitive, yet it's a little bit more expensive than other brands.
We pay about $500 USD, or 700,000 Korean won.
I'd rate it a two or three out of five in terms of affordability.
Which other solutions did I evaluate?
Compared to Fortinet or Cisco, VMware is quite easy to set up, and the management dashboard is intuitive.
What other advice do I have?
We are a reseller and distributor.
I would give the solution a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor / Reseller
IT Projektmanager at Telekom Deutschland GmbH
Easy to use, straightforward setup, and effective platform
Pros and Cons
- "The most valuable feature of VMware SD-WAN is the virtualization platform. You can use the software on any hardware. Additionally, the solution is easy to use."
- "VMware SD-WAN can improve on the security features."
What is our primary use case?
VMware SD-WAN can be deployed on the cloud and on-premise. We use Microsoft and AWS as our cloud services.
What is most valuable?
The most valuable feature of VMware SD-WAN is the virtualization platform. You can use the software on any hardware. Additionally, the solution is easy to use.
What needs improvement?
VMware SD-WAN can improve on the security features.
In a future release, VMware SD-WAN could improve by adding a VPN without IPsec.
For how long have I used the solution?
I have been using VMware SD-WAN for approximately three years.
What do I think about the stability of the solution?
VMware SD-WAN is a stable solution.
What do I think about the scalability of the solution?
The scalability of VMware SD-WAN is good.
We have under 100 people using the solution in my organization.
How are customer service and support?
We have vendor support from VMware SD-WAN and the service they provide is of a medium level.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of VMware SD-WAN is straightforward. The time it took to implement took weeks. We tried to implement the solution slowly and securely over time.
What about the implementation team?
We did the implementation of VMware SD-WAN in-house.
We have approximately 10 to 15 people that maintain and support the solution.
What was our ROI?
The return on investment has not been achieved. It is taking longer than anticipated.
What's my experience with pricing, setup cost, and licensing?
The solution's price combines the license and the bandwidth you used.
I rate the cost of VMware SD-WAN a four out of five.
What other advice do I have?
My advice to others is that not every SD-WAN solution fits every customer or requirement. If the requirements work with the solution, I would recommend using VMware SD-WAN. It's a good solution.
I rate VMware SD-WAN an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
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