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Cisco Umbrella vs VMware VeloCloud SD-WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Cisco Umbrella enhances security and productivity, reduces costs, and simplifies network management, offering significant ROI and client satisfaction.
Sentiment score
4.9
VMware VeloCloud SD-WAN enhances bandwidth and deployment speed but poses challenges in quantifying exact ROI and productivity gains.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
The deployment time with VMware VeloCloud SD-WAN saves 50 percent compared to traditional MPLS networks.
 

Customer Service

Sentiment score
7.9
Cisco Umbrella provides knowledgeable support, but users desire faster response times despite high satisfaction and effective resources.
Sentiment score
6.2
VMware VeloCloud SD-WAN support is generally knowledgeable, with varied responsiveness and options from basic to mission-critical support models.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
I appreciate having dedicated service engineers who manage our account and ensure any technical issues are addressed efficiently.
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella offers scalable, cloud-based cybersecurity, easily handling thousands of users and sites while adapting to organizational needs.
Sentiment score
7.1
VMware VeloCloud SD-WAN is praised for scalability, suitable for all business sizes, despite higher complexity and cost as it expands.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
The customer base for VMware VeloCloud SD-WAN has been growing 30 to 40 percent per year when transitioning from traditional MPLS networks.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, high uptime, minimal glitches, and seamless performance across platforms with high user satisfaction.
Sentiment score
7.7
VMware VeloCloud SD-WAN is praised for stability, reliability, and support, with some minor issues related to updates and internet connectivity.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
The technical team from VMware VeloCloud SD-WAN addresses these issues promptly, making us very happy with their support.
Overall, VMware VeloCloud SD-WAN is a stable solution.
 

Room For Improvement

Users seek improved integrations, security features, customization, licensing flexibility, interface ease, support, pricing, and deployment for Cisco Umbrella.
VMware VeloCloud SD-WAN requires improved security, integrations, cost efficiency, support, scalability, and more user-friendly reports for better access.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
I would like to see improved security features, such as adding more SASE functions.
Unlike the comprehensive reports we receive from Palo Alto for our firewalls, VMware VeloCloud SD-WAN doesn't offer detailed reports that effectively convey the solution's benefits to management.
 

Setup Cost

Cisco Umbrella pricing is flexible yet debated, with negotiable discounts and enterprise bundles but mixed views on cost transparency.
VMware VeloCloud SD-WAN pricing is comparable to competitors but considered high due to complex licensing and additional fees.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The pricing is high, making the margin thin, which limits mark-up opportunities from the wholesale price.
The pricing involves licensing for the VeloCloud gateway based on the bandwidth used.
 

Valuable Features

Cisco Umbrella offers robust DNS security, easy deployment, and integration, enhancing protection and visibility for hybrid work environments.
VMware VeloCloud SD-WAN offers easy setup, advanced security, cloud integration, and real-time monitoring for improved connectivity and scalability.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Its proprietary Dynamic Multipath Optimization (DMP) technology is regarded as the most powerful and valuable function by VMware VeloCloud SD-WAN.
Previously, organizations used MPLS links for 1 MB at around $200, but now they can use 4G or 5G SIM cards for half that price while achieving more bandwidth.
VMware VeloCloud SD-WAN has truly transformed our environment, providing significantly more bandwidth at lower costs, which is essential for tasks like Teams calls.
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
VMware VeloCloud SD-WAN
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (5th), WAN Edge (6th), Secure Access Service Edge (SASE) (11th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 20.9%, down 26.2% compared to last year.
VMware VeloCloud SD-WAN, on the other hand, focuses on Software Defined WAN (SD-WAN) Solutions, holds 9.8% mindshare, up 9.6% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.9%
Infoblox Advanced DNS Protection20.2%
Palo Alto Networks DNS Security11.4%
Other47.50000000000001%
Domain Name System (DNS) Security
Software Defined WAN (SD-WAN) Solutions Market Share Distribution
ProductMarket Share (%)
VMware VeloCloud SD-WAN9.8%
Fortinet FortiGate18.7%
Cisco Catalyst SD-WAN14.8%
Other56.7%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Mohammed Gawas - PeerSpot reviewer
Enhancements in deployment and monitoring simplify network implementation experience
We are dealing with VMware products including VMware VeloCloud, Cisco Catalyst, and Fortinet FortiGate as a system integrator, handling customer requests.We utilize VeloCloud's centralized orchestration for traffic prioritization. The impact of VMware VeloCloud SD-WAN's Dynamic Multi-Path Optimization on network application performance has been significant. We have tested this feature multiple times, and it was really powerful for steering traffic and packet regeneration, resulting in better flow. We have leveraged the automatic link resiliency feature in VeloCloud SD-WAN, conducting a VoIP test scenario that involved disconnecting link A and seamlessly shifting traffic to link B without any packet loss. However, we have not sold any CPE for VeloCloud in the last one and a half years due to the impact of Broadcom's acquisition. The significance of VeloCloud SD-WAN's deployment flexibility in an organization's network strategy is critical now, as every organization needs to reduce costs and undergo digitalization. SD-WAN provides security and quality of service without needing costly links such as MPLS, and using this CPE from VMware meets the SLA the customer needs. I evaluate VeloCloud's comprehensive visibility into network traffic as enhancing the network security posture. It provides detailed information such as user IP addresses, MAC addresses, and operating systems, giving us visibility for everything related to which customer, end user, application, and link are involved. On a scale of one to ten, I rate VMware VeloCloud SD-WAN a nine.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise14
Large Enterprise20
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What are the biggest differences between Fortinet Fortigate and VMware SD-WAN?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. It is a very stable, reliable, and consistent solution. We like that we can manage the entire...
What do you like most about VMware SD-WAN?
One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or C...
What is your experience regarding pricing and costs for VMware SD-WAN?
When it comes to setup cost and licensing cost for VMware, it is on the expensive side relative to the market. We are struggling to sell VMware as Fortinet offers SD-WAN with no additional costs. T...
 

Also Known As

OpenDNS
VMware SD-WAN, VeloCloud
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Redmond, Coca Cola, Roka Bioscience, MetTel, Deutsche Telekom, Rockford Construction,  The Bay Club, tru Independence, Triton Management Services, DevCon, AXPM
Find out what your peers are saying about Cisco Umbrella vs. VMware VeloCloud SD-WAN and other solutions. Updated: June 2025.
867,676 professionals have used our research since 2012.