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Cisco Umbrella vs VMware VeloCloud SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
Cisco Umbrella
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
VMware VeloCloud SD-WAN
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
53
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (7th), WAN Edge (7th)
 

Mindshare comparison

As of April 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.6%, up from 1.2% compared to the previous year. The mindshare of Cisco Umbrella is 10.3%, up from 9.0% compared to the previous year. The mindshare of VMware VeloCloud SD-WAN is 2.2%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Sami-Isoaho - PeerSpot reviewer
To fully utilize cloud vendors' hardware networking, Microsoft and VMware support everything
To improve the product, the company, alone or with a good partner, should manufacture their own hardware brand with boxes to make the product more shippable. Implementing VMware is much more difficult, time-consuming, and expensive than implementing Fortinet or Check Point. With Fortinet, you pay a couple of hundred dollars for hosting and a low-cost firewall, there's only one box to ship to each site, and it's much easier to manage. Moreover, it would be easy for the large telecom operators and system integrators to sell the solution. It would also be a good fit for customers with multiple small offices, who I currently advise to choose hardware-vendor SD-WAN solutions over VMware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The most valuable feature for us is the DNS-based protection."
"What we like most is security and how easy it is to integrate with other appliances."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"It is user-friendly. It is easy to manage the solution."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"Cisco Umbrella is absolutely stable."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"The product is consistent and is one of the best despite the competition."
"Some of the best features are the SD-WAN platform for VMware and the NSX network virtualization."
"The most valuable feature of this solution is manageability."
"I like VMware SD-WAN's automation and zero-touch provisioning. Its main advantage is simplicity. Anyone can use this gateway."
"If one circuit crashes, we are able to switch to a second circuit without any disruption in connection."
"One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or China. We assisted in building the system by integrating VMware servers and utilizing the Cisco suite."
"In my experience, the setup process has been fairly straightforward."
"Feature-wise, VMware SD-WAN is a really strong cloud web security product."
 

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The reporting feature needs improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"I would like for them to continue building on IPS and IDS functionalities."
"They need to improve analytics so they report on more of the specifics of user activity."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"The pricing could always be a little bit better."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"We need to work on integration as it is very complex."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"With any Cisco product, it's the licensing side of things that needs improvement."
"Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement."
"Implementing VMware is much more difficult, time-consuming, and expensive than implementing Fortinet or Check Point."
"VeloCloud needs improvement in terms of its security features."
"The solution needs improvement on security features and should include two firewalls. Cloud VPN can’t support any link. The solution needs to also improve the availability of centralized internal management. It needs to have debug detection and Deep Packet Detection features as well. The documentation for VMware is also hard to find."
"The cost is a little bit high."
"This solution can be improved by integrating other security solutions."
"Technical support is in need of improvement."
"There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The pricing is pretty fair. It's good."
"I rate the tool's pricing a five out of ten."
"There are no hidden costs with Umbrella. Everything is included in the package."
"You get what you pay for if you break the solution up into tiers."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"Cisco Umbrella is expensive and could be cheaper."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Our licensing fees are on a yearly basis."
"The price of this solution is higher than that of other SD-WAN vendors."
"The pricing is very comparable to Fortinet."
"Price would be a challenge for customers, because it is expensive."
"We pay about $500 USD, or 700,000 Korean won."
"The minimum cost is $10,000 a month to have a monitoring station set up."
"You need to pay for a license to use this product."
"Overall pricing could be lower. It is much more expensive than traditional hardware vendor pricing."
"The licensing model of VMware SD-WAN could be improved, it is not always that competitive. The biggest concern is to be competitive against other solutions. However, the way that the licensing model is designed is not corresponding to the real use cases of my customers."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What are the biggest differences between Fortinet Fortigate and VMware SD-WAN?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. It is a very ...
What do you like most about VMware SD-WAN?
One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized...
 

Also Known As

iBoss Cloud Platform
OpenDNS
VMware SD-WAN, VeloCloud
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Redmond, Coca Cola, Roka Bioscience, MetTel, Deutsche Telekom, Rockford Construction,  The Bay Club, tru Independence, Triton Management Services, DevCon, AXPM
Find out what your peers are saying about Cisco Umbrella vs. VMware VeloCloud SD-WAN and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.