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Prisma Access by Palo Alto Networks vs VMware VeloCloud SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
VMware VeloCloud SD-WAN
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (7th), WAN Edge (7th)
 

Mindshare comparison

As of April 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.6%, up from 1.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 17.1%, down from 19.3% compared to the previous year. The mindshare of VMware VeloCloud SD-WAN is 2.2%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.
Sami-Isoaho - PeerSpot reviewer
To fully utilize cloud vendors' hardware networking, Microsoft and VMware support everything
To improve the product, the company, alone or with a good partner, should manufacture their own hardware brand with boxes to make the product more shippable. Implementing VMware is much more difficult, time-consuming, and expensive than implementing Fortinet or Check Point. With Fortinet, you pay a couple of hundred dollars for hosting and a low-cost firewall, there's only one box to ship to each site, and it's much easier to manage. Moreover, it would be easy for the large telecom operators and system integrators to sell the solution. It would also be a good fit for customers with multiple small offices, who I currently advise to choose hardware-vendor SD-WAN solutions over VMware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Our primary use case for this product is DLP,"
"Content filtering is the most useful feature of iboss."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Technical support is pretty sharp and very responsive."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The scalability of the solution is excellent."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic."
"Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial."
"VMware SD-WAN is easy-to-use."
"VMware SD-WAN is a complete solution."
"VMware is the only SD-WAN solution that integrates with Azure Virtual WAN."
"Feature-wise, VMware SD-WAN is a really strong cloud web security product."
"I love the solution because of its many features like cluster and cloud VPN."
"VMware SD-WAN is scalable."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The reporting feature needs improvement."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes, obviously, there are bugs."
"Dependencies of applications sometimes is a bit confusing."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten."
"This solution can be improved by integrating other security solutions."
"Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement."
"There might be potential enhancements in better integration with other platforms, increased stability, and heightened security."
"If you don't have an Internet connection, you can’t control it."
"There should be more automation and self-service features."
"They need more gateways"
"The prep time and understanding what you want to do and how much bandwidth you'll need and how you're going to configure it on the network, that's more of an issue than anything else."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"It's pricey, it's not cheap. But you get what you pay for."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"They price their products using credit modules."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"VeloCloud performs as well as the Cisco SD-WAN but it is cheaper in price."
"The price of this solution is higher than that of other SD-WAN vendors."
"There is only a standard fee for the solution."
"VMware SD-WAN provides competitive pricing."
"The licensing model of VMware SD-WAN could be improved, it is not always that competitive. The biggest concern is to be competitive against other solutions. However, the way that the licensing model is designed is not corresponding to the real use cases of my customers."
"The cost of VMware SD-WAN is high, but I think you can still get better pricing if your volume is high."
"We pay about $500 USD, or 700,000 Korean won."
"Price would be a challenge for customers, because it is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Government
6%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The pricing is on the higher side, rating it around eight to nine out of ten. While it is justified for its value, th...
What are the biggest differences between Fortinet Fortigate and VMware SD-WAN?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. It is a very ...
What do you like most about VMware SD-WAN?
One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
VMware SD-WAN, VeloCloud
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Redmond, Coca Cola, Roka Bioscience, MetTel, Deutsche Telekom, Rockford Construction,  The Bay Club, tru Independence, Triton Management Services, DevCon, AXPM
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. VMware VeloCloud SD-WAN and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.