Wrike Reviews

Simple/powerful hierarchy. The analytics in the Enterprise edition are great.

Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them.

More options in the "basic" paid version would be nice.

2 years

None so far.

Not at all. The mobile platform is remarkably stable as well.

No, our enterprise is able to use it and customize it to individual departments.

A+

Haven't needed to contact them.

No similar product was used company wide. Having most departments using the same solution.

Straightforward. Email invitation to join and that was about it as far as user set up. Tags/folders are set up per department and as needed.

In-house.

Enterprise is the way to go.

• Labels/folders
• Customer service

• Better communication
• More streamlined

• Adding specific time to remind

1.5 years

Amazing

Great

I find it flexible as tasks can be easily categorized to allow you to handle your work in a variety of ways.

In the dashboard, you have a perfect overview to all assigned, to do, and overdue tasks and in activity stream, you get news about the work that is done in your team.

Wrike is improving continually and over time they have developed many features in order to achieve better efficiency.

The communication between other departments in our company is much better and helps to get things done more effectively.

Communication without emailing!

Unfortunately there are a few dislikes:

• Various exports like the whole folder structure with the users who are directly shared with or the users/collaborators full list is not working.
• No flexibility for group avatars or platform colours or fonts.
• Lack of administrative control.

For two years.

No.

From time to time, the pages are loaded incorrectly or it takes a long time.

But it retains all information!

No.

Very good.

They take user feedback to make their changes. Perfect!

No.

No problem! It is a browser-based solution and adjustment of accounts was very easy.

With the enhanced features of Enterprise such as custom fields and user groups, we are able to accomplish so much more and gain a better footing across the board.

It has streamlined our processes

Cut email in half

Possibly another user group, the collaborators cant do enough and they dont have a program it seems to have a ton of users.

6 months

No, it was fairly seemless.

Their customer services is great. Anytime I need something I can just pull up a live chat and they walk me through it. 

The ability to assign and reassign tasks to multiple stakeholders, time tracking, project completion.

Its great for tracking multiple projects over a large team.

Mostly UI issues.

3 years 

As our number of projects grow I find that Wrike crashes more often.

As our number of projects grow I find that Wrike takes longer and longer to load.

Straightforward setup and easy to learn how to use.

The email integration tool, the ability to assign and reassign different folks to different tasks and the ability to connect with Google Drive, Dropbox and Onedrive.

This keeps projects out of my email and into a workable timeline that can be shared and assigned to others.

The interface takes some getting used to.

One year

This software is quite stable.

I had a question and was helped immediately and they also followed up to make sure things were working well.

The support is top of the line.

The setup is strait forward and easy for any level of technical skills.

This saves time on folks over lapping on tasks and missing deadlines that cost.

Great software with excellent support.