Wrike Reviews

Tagging tasks into multiple folders

Previously we had long e-mail trails, with some people missing out on vital communications on projects. Now it's all in one place with a great audit trail.

2 years

Great customer service - all e-mails get answered in 24 hours, by someone who really understands the product and does their best to help you.

The company didn't use Project Management tools - in fact there wasn't any effective project management. Wrike has made it easy to get people to participate, because it's very user friendly.

I like that we can collaborate with email functionality by just adding @ with the username..

It's an excellent project management tool in creating a successful project. It allows all members of the team to share information and focus on the goal. Resources are also available and can easily be shared.

The time entry functionality needs improvement.

I've used it for about a year and a half.

No, we haven't had any issues with deployment.

No, we haven't had any issues with stability.

No, we haven't had any issues with scalability.

9 out of 10

10 out of 10

Yes, previously we using a different project management tool, in that there was lack of features which are now available in Wrike, helpful for team collaboration as well as task management.

It is strightforward, easy to setup easy to use.

8 out of 10

It returns more than what we invested in Wrike.

- Collaboration

- Subtasks

- Classifications

- Date projection

- Follow ups

It helped us get things out of emails, IM's, off of notepads and away from verbal fly bys. Our service team knows to put all leads and any updates to previously created tasks in Wrike so that everyone knows what is going on.

At the moment, there is nothing I can note for improvement as it has the features that we require for the types of entries that we do. This is not to say that there isn't room for improvement, just none to note from me at this point.

2 years

None

None

None

Have not needed to use customer service as of yet.

The initial setup is as straightforward or compiles as you want it. The way you organize things is entirely up to you as an individual/company.

We have set it up as a basic CRM allowing us to track sales leads, quotes and orders won.

We implemented via in-house team.

We looked at reviews for other options but never tried other software.

Project planning and Scheduling.

The improvement was quickly seen in project planning and execution because all people involved know which tasks are assigned and to whom.

They need to make possible for the existing an project folder to be saved as a template.

Approximately one year.

No major issues I have come across besides the comments that some people who are involved in a project may not have received them.

Wrike is the best only when you minimize the screen, as the letters can become to small to read.

No issues encountered.

9/10

9/10

No previous solution used.

It was complex starting with creation of project folders, tasks, schedules and assignment of task to people involved in certain projects.

Through a vendor, 9/10.

I recommend the products to others because it is a powerful tool in project management

I have forgotten which other ones we evaluated.

I recommend to always rely on the product and support.

Simple/powerful hierarchy. The analytics in the Enterprise edition are great.

Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them.

More options in the "basic" paid version would be nice.

2 years

None so far.

Not at all. The mobile platform is remarkably stable as well.

No, our enterprise is able to use it and customize it to individual departments.

A+

Haven't needed to contact them.

No similar product was used company wide. Having most departments using the same solution.

Straightforward. Email invitation to join and that was about it as far as user set up. Tags/folders are set up per department and as needed.

In-house.

Enterprise is the way to go.

• Labels/folders
• Customer service

• Better communication
• More streamlined

• Adding specific time to remind

1.5 years

Amazing

Great

- Ability to create as many projects/subfolders and tasks as necessary

- Dynamic Gantt-chart which allows you to set dependencies between projects and adjust on the fly

- Excellent support, 24-7

- Numerous reports which can be customised

By creating a custom dashboard with daily priorities employees stay motivated and efficient.

The ability to do accurate timekeeping has allowed us to see in what ways we are under-budgeting hours and not invoicing enough for particular tasks.

3 years

Depends on internet speed/availability

No

Excellent

Excellent

Previous solutions did not offer solutions to cater for both large and numerous small scale projects.